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20 Posts

896

October 3rd, 2005 21:00

hijack file please hlep

please help I ran all the programs and these are the things that came up:  A lot of Win 32 messages came up like piper, moiling rbot.  I also had a lot of trojans, adware, and tracking cookies.  Spybot, memory torjan, and Dialer platform messages came up.  These all came from the three softwares I ran.  Thank you.
 
Logfile of HijackThis v1.99.1
Scan saved at 5:01:05 PM, on 10/3/2005
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\mssearchnet.exe
C:\WINDOWS\System32\nvctrl.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\WINDOWS\System32\cidaemon.exe
C:\Documents and Settings\Brett\Desktop\New Folder\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Brett\Desktop\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://omaha.cox.net/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.teenisex.com/pop/ps.html
O2 - BHO: HomepageBHO - {893fad3a-931e-4e53-b515-b1426d63799b} - C:\WINDOWS\System32\hp4E64.tmp
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\RunServices: [Compaq Service Drivers] msnsvc.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Compaq Service Drivers] msnsvc.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\RunServices: [Compaq Service Drivers] msnsvc.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/290ef5ca9af4d9f4c200/netzip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1128125824374
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128125808514
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
 

Message Edited by rbescout on 10-04-2005 09:33 AM

2 Intern

 • 

5.9K Posts

October 5th, 2005 00:00

Download the Hoster from:


http://www.funkytoad.com/

Unpack to your desktop and run it.  If you have green print at the top then just press Restore Original Hosts then OK. 
IF you have red print then press make Hosts Writeable first.
 

 

Get DelDomain.inf from:
 
http://www.mvps.org/winhelp2002/DelDomains.inf  and then right click on it and Install. 

 


Also download and install ccleaner.exe from http://www.ccleaner.com. Don't let
it clean anything yet. 

 

Shutdown and restart and
Boot into Safe Mode by tapping the F8 key when you see the PC maker's logo.
Keep tapping until it tells you it is going to Safe Mode or you see the Safe
Mode menu. Select the top option.

Run HijackThis and check the box in front of each

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.teenisex.com/pop/ps.html
O2 - BHO: HomepageBHO - {893fad3a-931e-4e53-b515-b1426d63799b} - C:\WINDOWS\System32\hp4E64.tmp
O4 - HKCU\..\Run: [Compaq Service Drivers] msnsvc.exe
O4 - HKCU\..\RunServices: [Compaq Service Drivers] msnsvc.exe

Press Fix Checked and ignore any warnings.


Run ccleaner.exe, uncheck everything on the first page except the two entries
with Temporary and then Run Cleaner.


Reboot into regular mode

Run HijackThis and make a new log and post it as a Reply.

Ron

20 Posts

October 5th, 2005 23:00

I did what you told me but I was a llittle confused on the ccleaner.exe.  I clicked unchecked everything but I didn't see any statement that said temporary.  Where do I look for that?  There was like 209 things that came up.  Thanks again for your help
 
Logfile of HijackThis v1.99.1
Scan saved at 7:30:31 PM, on 10/5/2005
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\mssearchnet.exe
C:\WINDOWS\System32\nvctrl.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\TPT Registry_Cleaner (Trial)\RegClean.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\cidaemon.exe
C:\Documents and Settings\Brett\Desktop\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://omaha.cox.net/
O2 - BHO: HomepageBHO - {893fad3a-931e-4e53-b515-b1426d63799b} - C:\WINDOWS\System32\hp924D.tmp
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Compaq Service Drivers] msnsvc.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\TPT Registry_Cleaner (Trial)\RegClean.exe"
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/290ef5ca9af4d9f4c200/netzip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1128125824374
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128125808514
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
 

2 Intern

 • 

5.9K Posts

October 5th, 2005 23:00

I think we had better run smitrem.exe from:
 
 
Post a new log when done.
 
 
As far as ccleaner goes.  When you first start it up you have a page of options
 
 
Under Internet Explorer the first option is Temporary Internet Files.  That one we want to keep checked.
 
Under System the second option is Temporary Files.  That is the other one we want to keep checked.
 
Ron
 
 
 

20 Posts

October 6th, 2005 23:00

I ran smitrem.exe and this is what came up after I did hijack.  Thanks again
 
 
Logfile of HijackThis v1.99.1
Scan saved at 6:58:23 PM, on 10/6/2005
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\mssearchnet.exe
C:\WINDOWS\System32\nvctrl.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\System32\cidaemon.exe
C:\Documents and Settings\Brett\Desktop\HijackThis.exe
O2 - BHO: HomepageBHO - {3bf1f86f-b1a8-489b-8d8b-43781d51411f} - C:\WINDOWS\System32\hp3B91.tmp (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Compaq Service Drivers] msnsvc.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\TPT Registry_Cleaner (Trial)\RegClean.exe"
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/290ef5ca9af4d9f4c200/netzip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1128125824374
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128125808514
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
 

2 Intern

 • 

5.9K Posts

October 7th, 2005 01:00

The first one was killed by smitrem but it left the registry entry.  You can check it and then fix checked.

O2 - BHO: HomepageBHO - {3bf1f86f-b1a8-489b-8d8b-43781d51411f} - C:\WINDOWS\System32\hp3B91.tmp (file missing)

This one takes some special registry work:

O4 - HKCU\..\Run: [Compaq Service Drivers] msnsvc.exe

 

Get Regseeker from:

http://www.hoverdesk.net/freeware.htm

 

Install it but don't run it yet.

 

Get killbox and save it to your desktop

http://www.bleepingcomputer.com/files/killbox.php

Boot into Safe Mode

 

run regseeker and select Find in Registry.  Check all of the HKEY boxes then search for:

Compaq Service Drivers

When done, Select All then right click on the selection and Delete Selected Items.

 

Repeat for

 

Msnsvc.exe

mssearchnet.exe

 

Run the hoster again as before.

Pull up Microsoft Antispy and under Scan Options make sure all three options are checked then let it do a full scan.  Delete anything it finds.

Run killbox where it says Full Path of file to delete put
 
C:\WINDOWS\System32\mssearchnet.exe
 
check Delete on Reboot and press the red button then agree you want to delete it but do not let it reboot.
Repeat for:
C:\WINDOWS\System32\msnsvc.exe
C:\WINDOWS\msnsvc.exe  (I'm not sure where this file is hiding so if it doesn't find it that's OK)  Let it reboot after the last one.
 
Reboot into regular mode and run a new HJT scan and post the log as a reply.  Make sure you get all of it (Edit, Select All then Edit Copy then move to the reply and Edit Paste.)
 
Ron
 

Message Edited by RKinner on 10-06-2005 09:48 PM

20 Posts

October 8th, 2005 16:00

Logfile of HijackThis v1.99.1
Scan saved at 12:08:58 PM, on 10/8/2005
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\nvctrl.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\TPT Registry_Cleaner (Trial)\RegClean.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Brett\Desktop\HijackThis.exe
O2 - BHO: HomepageBHO - {3bf1f86f-b1a8-489b-8d8b-43781d51411f} - C:\WINDOWS\System32\hp9395.tmp
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\TPT Registry_Cleaner (Trial)\RegClean.exe"
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/290ef5ca9af4d9f4c200/netzip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1128125824374
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128125808514
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
 

2 Intern

 • 

5.9K Posts

October 8th, 2005 20:00

Making progress.  Try smitrem again and see if it will do us the favor of removing

 

O2 - BHO: HomepageBHO - {3bf1f86f-b1a8-489b-8d8b-43781d51411f} - C:\WINDOWS\System32\hp9395.tmp

Ron

20 Posts

October 9th, 2005 16:00

Logfile of HijackThis v1.99.1
Scan saved at 12:11:58 PM, on 10/9/2005
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\cisvc.exe
C:\WINDOWS\System32\nvctrl.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\TPT Registry_Cleaner (Trial)\RegClean.exe
C:\WINDOWS\System32\cidaemon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Brett\Desktop\HijackThis.exe
O2 - BHO: HomepageBHO - {3bf1f86f-b1a8-489b-8d8b-43781d51411f} - C:\WINDOWS\System32\hp9395.tmp (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\TPT Registry_Cleaner (Trial)\RegClean.exe"
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/290ef5ca9af4d9f4c200/netzip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1128125824374
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128125808514
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
 

20 Posts

October 10th, 2005 12:00

Ron, again thanks for all of your help.  I have a couple of questions?  One, I have been trying to make my internet home page to default to a designated page.  I go and try to change it in internet options, but it keeps going back to a blank page.  I tried to go to microsoft spyware program and select bowsere options, and I check to go back to the original page, but again, when I open internet, there is still a blank page.

The other question I have is that my printer has uninstalled.  I can't install it bec it says that something is missing.  I have even gone to Lexmark solution page and tried to download their software but again, it wouldn't install it.  It's like the whole thing has been removed from the computer.

2 Intern

 • 

5.9K Posts

October 10th, 2005 18:00

Check this one and your log should be clean.

O2 - BHO: HomepageBHO - {3bf1f86f-b1a8-489b-8d8b-43781d51411f} - C:\WINDOWS\System32\hp9395.tmp (file missing)

As far as the home page is concerned you have two other programs that might not want the home page to change.  Spyware Doctor and TPT Registry_Cleaner.  Stop them both from running and then try again to change the page. 

In Microsoft AntiSpy what does it say for Current Setting and Restore Setting To for Start Page?

If you stop Microsoft Antispy from running too can you change your start page from IE Tools/ Internet Options?

 

Can you then download the Lex printer file and Save it to your desktop?

Ron

20 Posts

October 10th, 2005 22:00

I have tried to even uninstall those programs and I still can't change the interntet home page.  The microsoft program says to click to restore the browser and when I do that, the page is still blank.  I have tried to go to internet options and paste a new URL but again it goes blank. 
 
The printer for lexmark said that the spoon where it is stored in my c drive is missing.  I can't download it or install it from my computer. 
I don't really care about the blank page, but not printing is driving me nuts.
 
 
 
 
 
Logfile of HijackThis v1.99.1
Scan saved at 6:52:13 PM, on 10/10/2005
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\nvctrl.exe
C:\Program Files\TPT Registry_Cleaner (Trial)\RegClean.exe
C:\WINDOWS\System32\cisvc.exe
C:\Documents and Settings\Brett\Desktop\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe
O2 - BHO: HomepageBHO - {3bf1f86f-b1a8-489b-8d8b-43781d51411f} - C:\WINDOWS\System32\hp70AB.tmp
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\TPT Registry_Cleaner (Trial)\RegClean.exe"
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/290ef5ca9af4d9f4c200/netzip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1128125824374
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128125808514
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
 

2 Intern

 • 

5.9K Posts

October 10th, 2005 23:00

O4 - HKCU\..\Run: [Registry Cleaner] "C:\Program Files\TPT Registry_Cleaner (Trial)\RegClean.exe"
 
is still with us.  If you tried to uninstall it then it didn't go.  Maybe you need to boot into Safe Mode and run HijackTHis and check it then Fix Checked.
 
If you look in HijackThis, View the List of Backups do you see anything that refers to any of these?
 
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
 
Are these files on your system?  From the cmd screen:
 
dir \windows\system32\lexbces.ex
dir \windows\system32\spoolsv.exe
dir \windows\system32\lexpps.exe
 
Do you have a folder:
 
C:\Windows\SYSTEM32\SPOOL\PRINTERS
 
Is the printer service running?
 
net start
 
In the output look for PRINT SPOOLER  Is it there?
 
Ron

20 Posts

October 12th, 2005 14:00

I clicked that file in safe mode. I looked at the other files in the Hijack backups but didnt' see any of the ones you listed. I went to my cmd screen in safe mood and typed in the three files and the only one that came up with something was the dir\windows\system32\lexpps.exe It said there was 1 file with that in it.
I checked the folder with the spool\printer in my c drive and it was there. I went into cmd safe mode and typed in net start. I didn't see anything that said print spooler.
I still can't do my homepage, but thats no big deal the printing is. Thanks again for all of your help and time. This computer is giving me such a big headache.

2 Intern

 • 

5.9K Posts

October 12th, 2005 18:00

C:\Windows\system32\spoolsv.exe is the printer spooler service file.  You will need it in order to print.

Start, Run, cmd, OK and in the black cmd screen type:

 

cd \

(cd SPACE \)

dir /s spoolsv.exe

(dir SPACE /s SPACE spoolsv.exe)

IF it finds it in a folder for example C:\i386 then

cd \i386

copy spoolsv.exe \windows\system32\spoolsv.exe

If you do not see have a copy on your PC see if you can get a copy on a floppy or a CD from a friend.  If all else fails I can send you one.  email me directly at rkinner AT att DOT net with subject DELL rbescout and remind me that you need the spoolsv.exe file.

Start, Run, service.msc, OK to bring up the Services screen.

 

Scroll down until you find Print Spooler and double click on it.  Set Startup Type to Automatic and then Apply then Start the service.  IFyou don't find it then we will have to jump through some more hoops to get it to work.

 

Ron

 

20 Posts

October 12th, 2005 21:00

I did what you told me and in the cmd it did show that i have the folder for the spoolsv.exe.  It showed the serial numbers and files for it.  I'm assuming that means I have it right?  Doing the services, I did the startup authomatic and start, but still nothing happend.

I also have noticed that everytime I restart my computer, the internet home page defaults back to saying I download ps guard.  I go back to hijack this and scan and that one file that says 02 bho hompagebho keeps coming back.  I check it and click fixed, and the internet page goes back to blank.  If I turn off the computer and restart it and run hijack, the file is back again.  I even tried to delete it on safe mode, but it still comes back.  Thanks again.

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