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423

August 2nd, 2005 02:00

HJT Log- Vivian

Hi,

Everytime I try to open the "My Computer" or "My Pictures" or any folder similar to it, the message "Dr Watson Postmortem DeBugger has encountered a problem and will now close. Sorry for the inconvenience" appears, which then crashes the computer and I have to reboot it. I was wondering if you could solve this problem for me by checking out my log? Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 1:04:54 PM, on 2/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\WINDOWS\System32\nvsvc32.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Winamp\winampa.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\WINDOWS\SOUNDMAN.EXE
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
D:\Program Files\Telstra\Cable Login\bpcable.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Logitech\MouseWare\system\em_exec.exe
D:\WINDOWS\system32\wuauclt.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\MSN Messenger\msnmsgr.exe
D:\Program Files\WinRAR\WinRAR.exe
D:\DOCUME~1\Vivian\LOCALS~1\Temp\Rar$EX00.094\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CWebDirObj Object - {C003C49F-53E4-4A72-B7D6-0B2B9997392F} - D:\WINDOWS\webdir.dll
O4 - HKLM\..\Run: [WinampAgent] D:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [Windows] system.exe
O4 - HKLM\..\Run: [BigPondCable] "D:\Program Files\Telstra\Cable Login\bpcable.exe" /r
O4 - HKLM\..\RunServices: [Windows] system.exe
O4 - HKCU\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_regular.cab
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www.ysbweb.com/ist/softwares/v4.0/ysb_mp3.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1104094086201
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_mp3.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {BD0F9A7F-695B-4AF4-90E9-08C5DD12FA35} (AtlCtrl Class) - http://www.yesicon.com/start001.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BigPond Broadband Cable Login (bpcService) - Unknown owner - D:\Program Files\Telstra\Cable Login\bpcService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - D:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\System32\nvsvc32.exe

4 Apprentice

 • 

8.8K Posts

August 2nd, 2005 19:00

Welcome Vivian,

Let's see if this helps you out?

Be sure to look this solution over before you begin. There are a some item(s) i'm not familar with. If you recognze any, then just omit them from this fix.


Before we begin, let's move HiJackThis to it's own folder; like c:\HJT. When we're done ' cleaning' off your system, we're going to ' flush' the temporary folders which, with HiJackThis in it's current location, we'll lose both the program and the backups it creates. These backups are important in case we need to restore any 'fixed' entry(s) later.

Also move the " Backups" folder, for HiJackThis, if present.


Run HiJackThis and click " Scan", then check(tick) the following, if present:


O2 - BHO: CWebDirObj Object - {C003C49F-53E4-4A72-B7D6-0B2B9997392F} - D:\WINDOWS\webdir.dll

O4 - HKLM\..\Run: [Windows] system.exe
O4 - HKLM\..\RunServices: [Windows] system.exe

O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_regular.cab
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www.ysbweb.com/ist/softwares/v4.0/ysb_mp3.cab
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_mp3.cab
O16 - DPF: {BD0F9A7F-695B-4AF4-90E9-08C5DD12FA35} (AtlCtrl Class) - http://www.yesicon.com/start001.cab

Now, with all windows closed except HiJackThis, click " Fix checked".


Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

files...
D:\WINDOWS\webdir.dll

Search for...
system.exe

...using " Start | Search...".

Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're ' in use', try deleting them from " Safe Mode".


Reboot and post back a new log, and let me know how everything goes.
Steve
-

August 6th, 2005 03:00

Hi Steve,

I've deleted the registries listed in your post through HJT, except for 3 because my log didn't show the complete name of the registries

O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_regular.cab
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www.ysbweb.com/ist/softwares/v4.0/ysb_mp3.cab
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_mp3.cab

but instead showed

O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} -
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} -
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} -

which look very similar to the ones above.

However, I've found that although I didn't delete these entries, the problems that I'd encountered earlier have been fixed. Should I still delete these registries anyway or should I just leave it as it is?

Also, I've checked for the system.exe and D:\WINDOWS\webdir.dll but could not find them. I know you wrote in your post that I might or might not find them, but I was just wondering if that is still the case if I didn't delete the entries above.

Here's my new log:

Logfile of HijackThis v1.99.1
Scan saved at 2:31:55 PM, on 6/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Winamp\winampa.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\WINDOWS\SOUNDMAN.EXE
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
D:\Program Files\Telstra\Cable Login\bpcable.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
D:\Program Files\Logitech\MouseWare\system\em_exec.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\WINDOWS\System32\nvsvc32.exe
D:\Program Files\HijackThis.exe
D:\WINDOWS\system32\wuauclt.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {C003C49F-53E4-4A72-B7D6-0B2B9997392F} - (no file)
O4 - HKLM\..\Run: [WinampAgent] D:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [BigPondCable] "D:\Program Files\Telstra\Cable Login\bpcable.exe" /r
O4 - HKCU\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} -
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1104094086201
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} -
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {BD0F9A7F-695B-4AF4-90E9-08C5DD12FA35} -
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BigPond Broadband Cable Login (bpcService) - Unknown owner - D:\Program Files\Telstra\Cable Login\bpcService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - D:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\System32\nvsvc32.exe


Thanks,

Vivian

4 Apprentice

 • 

8.8K Posts

August 6th, 2005 12:00

Just do these changes here:
Let's continue on with the fix...

-

Be sure to look this solution over before you begin. There are a some item(s) i'm not familar with. If you recognze any, then just omit them from this fix.



We'll need to unload Spybot's Teatimer before we begin. To do this, right-click on the icon in the quick launch toolbar at the bottom on the screen, then select " Exit".



Run HiJackThis then:

1. Click " Config..."
2. Click " Misc Tools"
3. Click " Open Process manager"

-

Next, while holding down the CTRL key, locate ( if present) and click on ( highlight) each of the following:

D:\Program Files\Telstra\Cable Login\bpcable.exe

Now double-check and make sure that only those item(s) above are highlighted, then click " Kill process". Now, click " Refresh", check again, and repeat this step if any remain.



Run HiJackThis and click " Scan", then check(tick) the following, if present:


O2 - BHO: (no name) - {C003C49F-53E4-4A72-B7D6-0B2B9997392F} - (no file)

O4 - HKLM\..\Run: [BigPondCable] "D:\Program Files\Telstra\Cable Login\bpcable.exe" /r

O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} -
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} -
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} -
O16 - DPF: {BD0F9A7F-695B-4AF4-90E9-08C5DD12FA35} -


Now, with all windows closed except HiJackThis, click " Fix checked".



Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

folders...

D:\Program Files\Telstra

-

Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're ' in use', try deleting them from " Safe Mode".




Reboot and post back a new log, and let me know how everything goes.
Steve
-

August 8th, 2005 02:00

Hi Steve,

I've tried deleting the entries listed in your message, but everytime I reboot my computer, these entries keep reappearing in HJT:

O2 - BHO: (no name) - {C003C49F-53E4-4A72-B7D6-0B2B9997392F} - (no file)
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} -
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} -
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} -
O16 - DPF: {BD0F9A7F-695B-4AF4-90E9-08C5DD12FA35} -

The other entry

O4 - HKLM\..\Run: [BigPondCable] "D:\Program Files\Telstra\Cable Login\bpcable.exe" /r

and my Telstra program has been successfully deleted, however, since Tesltra is my internet service provider, I was expecting my internet to not work anymore, however it still does. Is that suppose to happen?

Here's my new log:

Logfile of HijackThis v1.99.1
Scan saved at 1:49:36 PM, on 8/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Winamp\winampa.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\WINDOWS\SOUNDMAN.EXE
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
D:\Program Files\Logitech\MouseWare\system\em_exec.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\WINDOWS\System32\nvsvc32.exe
D:\Program Files\HiJackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {C003C49F-53E4-4A72-B7D6-0B2B9997392F} - (no file)
O4 - HKLM\..\Run: [WinampAgent] D:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKCU\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} -
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1104094086201
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} -
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {BD0F9A7F-695B-4AF4-90E9-08C5DD12FA35} -
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BigPond Broadband Cable Login (bpcService) - Unknown owner - D:\Program Files\Telstra\Cable Login\bpcService.exe (file missing)
O23 - Service: Macromedia Licensing Service - Unknown owner - D:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\System32\nvsvc32.exe

Thanks,

Vivian

4 Apprentice

 • 

8.8K Posts

August 8th, 2005 11:00

Lets try that same fix but this time do it in Safe Mode.
I didn't realize that entry was related to your cable connection.
Those other entries should go in Safe Mode.

Tapping the F8 key while booting up will get you into Safe Mode


Steve

Message Edited by zbestwun2001 on 08-08-2005 06:46 AM

August 9th, 2005 01:00

Hi Steve,

I tried deleting those entries in Safe Mode, but they still appeared in HJT afterwards. So I uninstalled Spybot, and now those entries have been deleted through HJT.

Just to check, I installed Spybot again afterwards and those entries didn't reappear, so I think those entries have been permanently removed now.

Here's my new log:

Logfile of HijackThis v1.99.1
Scan saved at 12:14:52 PM, on 9/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\userinit.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Winamp\winampa.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\WINDOWS\SOUNDMAN.EXE
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
D:\Program Files\Logitech\MouseWare\system\em_exec.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\WINDOWS\System32\nvsvc32.exe
D:\Program Files\HiJackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program

Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

D:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [WinampAgent] D:\Program

Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [NeroFilterCheck]

D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

D:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE

D:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC]

D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC]

D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program

Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKCU\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program

Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program

Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program

Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Research -

{92780B25-18CC-41C8-B9BE-3C9C571A8263} -

D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program

Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers

Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC}

(MessengerStatsClient Class) -

http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab312

67.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper

Flags Class) -

http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C}

(WUWebControl Class) -

http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/cl

ient/wuweb_site.cab?1104094086201
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D}

(MessengerStatsClient Class) -

http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.

cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro

Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. -

D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -

D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BigPond Broadband Cable Login (bpcService) - Unknown

owner - D:\Program Files\Telstra\Cable Login\bpcService.exe (file

missing)
O23 - Service: Macromedia Licensing Service - Unknown owner -

D:\Program Files\Common Files\Macromedia

Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA

Corporation - D:\WINDOWS\System32\nvsvc32.exe

Thanks,

Vivian

4 Apprentice

 • 

8.8K Posts

August 9th, 2005 13:00

Looks good to me!!!

If you didn't disable Tea Timer that could have been the cause.

But you are clean now!!!

This is my normal post for when you are clean - which you now are - or seem to be. Please advise of any problems you still have :-

Here are some last minute instructions.

  • Download and run CleanUp and clean up all the junk we have left.

  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
  • You can find instructions on how to enable and re enable system restore here:
    Managing Windows Millennium System Restore
    or
    Windows XP System Restore Guide
    re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.

      1. This is my normal post for when you are clear - which you now are - or seem to be. Please advise of any problems you still have :-

        Here are some last minute instructions.

      2. Download and run CleanUp and clean up all the junk we have left.

      3. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
      4. You can find instructions on how to enable and re enable system restore here:
        Managing Windows Millennium System Restore
        or
        Windows XP System Restore Guide
        re-enable system restore with instructions from tutorial above

      5. Make your Internet Explorer more secure - This can be done by following these simple instructions:
        1. From within Internet Explorer click on the Tools menu and then click on Options.
        2. Click once on the Security tab
        3. Click once on the Internet icon so it becomes highlighted.
        4. Click once on the Custom Level button.

          1. Change the Download signed ActiveX controls to Prompt
          2. Change the Download unsigned ActiveX controls to Disable
          3. Change the Initialise and script ActiveX controls not marked as safe to Disable
          4. Change the Installation of desktop items to Prompt
          5. Change the Launching programs and files in an IFRAME to Prompt
          6. Change the Navigate sub-frames across different domains to Prompt
          7. When all these settings have been made, click on the OK button.
          8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
      6. Next press the Apply button and then the OK to exit the Internet Properties page.

      7. Use an Anti Virus Software
        - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs:
      8. Computer Safety On line - Anti-Virus

      9. Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.

      10. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
      11. Computer Safety On line - Software Firewalls

      12. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

      13. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
      14. This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:
        Instructions for - Spybot S & D and Ad-aware

      15. Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot. A tutorial on installing & using this product can be found here:
      16. Instructions for - Spybot S & D and Ad-aware

      17. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A article on anti-malware products with links for this program and others can be found here:
      18. Computer Safety on line - Anti-Malware

      19. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
      20. Follow this list and your potential for being infected again will reduce dramatically.

        Steve
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