Unsolved
This post is more than 5 years old
4 Posts
0
423
August 2nd, 2005 02:00
HJT Log- Vivian
Hi,
Everytime I try to open the "My Computer" or "My Pictures" or any folder similar to it, the message "Dr Watson Postmortem DeBugger has encountered a problem and will now close. Sorry for the inconvenience" appears, which then crashes the computer and I have to reboot it. I was wondering if you could solve this problem for me by checking out my log? Thanks.
Logfile of HijackThis v1.99.1
Scan saved at 1:04:54 PM, on 2/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\WINDOWS\System32\nvsvc32.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Winamp\winampa.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\WINDOWS\SOUNDMAN.EXE
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
D:\Program Files\Telstra\Cable Login\bpcable.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Logitech\MouseWare\system\em_exec.exe
D:\WINDOWS\system32\wuauclt.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\MSN Messenger\msnmsgr.exe
D:\Program Files\WinRAR\WinRAR.exe
D:\DOCUME~1\Vivian\LOCALS~1\Temp\Rar$EX00.094\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CWebDirObj Object - {C003C49F-53E4-4A72-B7D6-0B2B9997392F} - D:\WINDOWS\webdir.dll
O4 - HKLM\..\Run: [WinampAgent] D:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [Windows] system.exe
O4 - HKLM\..\Run: [BigPondCable] "D:\Program Files\Telstra\Cable Login\bpcable.exe" /r
O4 - HKLM\..\RunServices: [Windows] system.exe
O4 - HKCU\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_regular.cab
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www.ysbweb.com/ist/softwares/v4.0/ysb_mp3.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1104094086201
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_mp3.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {BD0F9A7F-695B-4AF4-90E9-08C5DD12FA35} (AtlCtrl Class) - http://www.yesicon.com/start001.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BigPond Broadband Cable Login (bpcService) - Unknown owner - D:\Program Files\Telstra\Cable Login\bpcService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - D:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\System32\nvsvc32.exe
Everytime I try to open the "My Computer" or "My Pictures" or any folder similar to it, the message "Dr Watson Postmortem DeBugger has encountered a problem and will now close. Sorry for the inconvenience" appears, which then crashes the computer and I have to reboot it. I was wondering if you could solve this problem for me by checking out my log? Thanks.
Logfile of HijackThis v1.99.1
Scan saved at 1:04:54 PM, on 2/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\WINDOWS\System32\nvsvc32.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Winamp\winampa.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\WINDOWS\SOUNDMAN.EXE
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
D:\Program Files\Telstra\Cable Login\bpcable.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Logitech\MouseWare\system\em_exec.exe
D:\WINDOWS\system32\wuauclt.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\MSN Messenger\msnmsgr.exe
D:\Program Files\WinRAR\WinRAR.exe
D:\DOCUME~1\Vivian\LOCALS~1\Temp\Rar$EX00.094\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CWebDirObj Object - {C003C49F-53E4-4A72-B7D6-0B2B9997392F} - D:\WINDOWS\webdir.dll
O4 - HKLM\..\Run: [WinampAgent] D:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [Windows] system.exe
O4 - HKLM\..\Run: [BigPondCable] "D:\Program Files\Telstra\Cable Login\bpcable.exe" /r
O4 - HKLM\..\RunServices: [Windows] system.exe
O4 - HKCU\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_regular.cab
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www.ysbweb.com/ist/softwares/v4.0/ysb_mp3.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1104094086201
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_mp3.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {BD0F9A7F-695B-4AF4-90E9-08C5DD12FA35} (AtlCtrl Class) - http://www.yesicon.com/start001.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BigPond Broadband Cable Login (bpcService) - Unknown owner - D:\Program Files\Telstra\Cable Login\bpcService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - D:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\System32\nvsvc32.exe
No Events found!


zbestwun2001
4 Apprentice
•
8.8K Posts
0
August 2nd, 2005 19:00
Let's see if this helps you out?
Be sure to look this solution over before you begin. There are a some item(s) i'm not familar with. If you recognze any, then just omit them from this fix.
Before we begin, let's move HiJackThis to it's own folder; like c:\HJT. When we're done ' cleaning' off your system, we're going to ' flush' the temporary folders which, with HiJackThis in it's current location, we'll lose both the program and the backups it creates. These backups are important in case we need to restore any 'fixed' entry(s) later.
Also move the " Backups" folder, for HiJackThis, if present.
Run HiJackThis and click " Scan", then check(tick) the following, if present:
O2 - BHO: CWebDirObj Object - {C003C49F-53E4-4A72-B7D6-0B2B9997392F} - D:\WINDOWS\webdir.dll
O4 - HKLM\..\Run: [Windows] system.exe
O4 - HKLM\..\RunServices: [Windows] system.exe
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_regular.cab
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www.ysbweb.com/ist/softwares/v4.0/ysb_mp3.cab
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_mp3.cab
O16 - DPF: {BD0F9A7F-695B-4AF4-90E9-08C5DD12FA35} (AtlCtrl Class) - http://www.yesicon.com/start001.cab
Now, with all windows closed except HiJackThis, click " Fix checked".
Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:
files...
D:\WINDOWS\webdir.dll
Search for...
system.exe
...using " Start | Search...".
Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're ' in use', try deleting them from " Safe Mode".
Reboot and post back a new log, and let me know how everything goes.
Steve
-
pinky_vodka
4 Posts
0
August 6th, 2005 03:00
I've deleted the registries listed in your post through HJT, except for 3 because my log didn't show the complete name of the registries
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_regular.cab
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} (Installer Class) - http://www.ysbweb.com/ist/softwares/v4.0/ysb_mp3.cab
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_mp3.cab
but instead showed
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} -
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} -
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} -
which look very similar to the ones above.
However, I've found that although I didn't delete these entries, the problems that I'd encountered earlier have been fixed. Should I still delete these registries anyway or should I just leave it as it is?
Also, I've checked for the system.exe and D:\WINDOWS\webdir.dll but could not find them. I know you wrote in your post that I might or might not find them, but I was just wondering if that is still the case if I didn't delete the entries above.
Here's my new log:
Logfile of HijackThis v1.99.1
Scan saved at 2:31:55 PM, on 6/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Winamp\winampa.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\WINDOWS\SOUNDMAN.EXE
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
D:\Program Files\Telstra\Cable Login\bpcable.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
D:\Program Files\Logitech\MouseWare\system\em_exec.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\WINDOWS\System32\nvsvc32.exe
D:\Program Files\HijackThis.exe
D:\WINDOWS\system32\wuauclt.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {C003C49F-53E4-4A72-B7D6-0B2B9997392F} - (no file)
O4 - HKLM\..\Run: [WinampAgent] D:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [BigPondCable] "D:\Program Files\Telstra\Cable Login\bpcable.exe" /r
O4 - HKCU\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} -
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1104094086201
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} -
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {BD0F9A7F-695B-4AF4-90E9-08C5DD12FA35} -
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BigPond Broadband Cable Login (bpcService) - Unknown owner - D:\Program Files\Telstra\Cable Login\bpcService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - D:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\System32\nvsvc32.exe
Thanks,
Vivian
zbestwun2001
4 Apprentice
•
8.8K Posts
0
August 6th, 2005 12:00
Let's continue on with the fix...
-
Be sure to look this solution over before you begin. There are a some item(s) i'm not familar with. If you recognze any, then just omit them from this fix.
We'll need to unload Spybot's Teatimer before we begin. To do this, right-click on the icon in the quick launch toolbar at the bottom on the screen, then select " Exit".
Run HiJackThis then:
1. Click " Config..."
2. Click " Misc Tools"
3. Click " Open Process manager"
-
Next, while holding down the CTRL key, locate ( if present) and click on ( highlight) each of the following:
D:\Program Files\Telstra\Cable Login\bpcable.exe
Now double-check and make sure that only those item(s) above are highlighted, then click " Kill process". Now, click " Refresh", check again, and repeat this step if any remain.
Run HiJackThis and click " Scan", then check(tick) the following, if present:
O2 - BHO: (no name) - {C003C49F-53E4-4A72-B7D6-0B2B9997392F} - (no file)
O4 - HKLM\..\Run: [BigPondCable] "D:\Program Files\Telstra\Cable Login\bpcable.exe" /r
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} -
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} -
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} -
O16 - DPF: {BD0F9A7F-695B-4AF4-90E9-08C5DD12FA35} -
Now, with all windows closed except HiJackThis, click " Fix checked".
Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:
folders...
D:\Program Files\Telstra
-
Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're ' in use', try deleting them from " Safe Mode".
Reboot and post back a new log, and let me know how everything goes.
Steve
-
pinky_vodka
4 Posts
0
August 8th, 2005 02:00
I've tried deleting the entries listed in your message, but everytime I reboot my computer, these entries keep reappearing in HJT:
O2 - BHO: (no name) - {C003C49F-53E4-4A72-B7D6-0B2B9997392F} - (no file)
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} -
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} -
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} -
O16 - DPF: {BD0F9A7F-695B-4AF4-90E9-08C5DD12FA35} -
The other entry
O4 - HKLM\..\Run: [BigPondCable] "D:\Program Files\Telstra\Cable Login\bpcable.exe" /r
and my Telstra program has been successfully deleted, however, since Tesltra is my internet service provider, I was expecting my internet to not work anymore, however it still does. Is that suppose to happen?
Here's my new log:
Logfile of HijackThis v1.99.1
Scan saved at 1:49:36 PM, on 8/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Winamp\winampa.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\WINDOWS\SOUNDMAN.EXE
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
D:\Program Files\Logitech\MouseWare\system\em_exec.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\WINDOWS\System32\nvsvc32.exe
D:\Program Files\HiJackThis\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {C003C49F-53E4-4A72-B7D6-0B2B9997392F} - (no file)
O4 - HKLM\..\Run: [WinampAgent] D:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKCU\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} -
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1104094086201
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} -
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {BD0F9A7F-695B-4AF4-90E9-08C5DD12FA35} -
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BigPond Broadband Cable Login (bpcService) - Unknown owner - D:\Program Files\Telstra\Cable Login\bpcService.exe (file missing)
O23 - Service: Macromedia Licensing Service - Unknown owner - D:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\System32\nvsvc32.exe
Thanks,
Vivian
zbestwun2001
4 Apprentice
•
8.8K Posts
0
August 8th, 2005 11:00
I didn't realize that entry was related to your cable connection.
Those other entries should go in Safe Mode.
Tapping the F8 key while booting up will get you into Safe Mode
Steve
Message Edited by zbestwun2001 on 08-08-2005 06:46 AM
pinky_vodka
4 Posts
0
August 9th, 2005 01:00
I tried deleting those entries in Safe Mode, but they still appeared in HJT afterwards. So I uninstalled Spybot, and now those entries have been deleted through HJT.
Just to check, I installed Spybot again afterwards and those entries didn't reappear, so I think those entries have been permanently removed now.
Here's my new log:
Logfile of HijackThis v1.99.1
Scan saved at 12:14:52 PM, on 9/08/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\userinit.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Winamp\winampa.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\WINDOWS\SOUNDMAN.EXE
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
D:\Program Files\Logitech\MouseWare\system\em_exec.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
D:\WINDOWS\System32\nvsvc32.exe
D:\Program Files\HiJackThis\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program
Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -
D:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [WinampAgent] D:\Program
Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [NeroFilterCheck]
D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
D:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE
D:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC]
D:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC]
D:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Program
Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKCU\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program
Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program
Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program
Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Research -
{92780B25-18CC-41C8-B9BE-3C9C571A8263} -
D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program
Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program
Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers
Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC}
(MessengerStatsClient Class) -
http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab312
67.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper
Flags Class) -
http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C}
(WUWebControl Class) -
http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/cl
ient/wuweb_site.cab?1104094086201
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D}
(MessengerStatsClient Class) -
http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.
cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro
Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. -
D:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -
D:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BigPond Broadband Cable Login (bpcService) - Unknown
owner - D:\Program Files\Telstra\Cable Login\bpcService.exe (file
missing)
O23 - Service: Macromedia Licensing Service - Unknown owner -
D:\Program Files\Common Files\Macromedia
Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA
Corporation - D:\WINDOWS\System32\nvsvc32.exe
Thanks,
Vivian
zbestwun2001
4 Apprentice
•
8.8K Posts
0
August 9th, 2005 13:00
If you didn't disable Tea Timer that could have been the cause.
But you are clean now!!!
This is my normal post for when you are clean - which you now are - or seem to be. Please advise of any problems you still have :-
Here are some last minute instructions.
Managing Windows Millennium System Restore
or
Windows XP System Restore Guide
re-enable system restore with instructions from tutorial above
This is my normal post for when you are clear - which you now are - or seem to be. Please advise of any problems you still have :-
Here are some last minute instructions.
Managing Windows Millennium System Restore
or
Windows XP System Restore Guide
re-enable system restore with instructions from tutorial above
Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs:
Instructions for - Spybot S & D and Ad-aware
Steve