Unsolved
This post is more than 5 years old
11 Posts
0
19399
July 3rd, 2004 19:00
I ran HijackThis; Log listed; please help
I can't successfully connect to the internet. When I open IE, the page won't load and the home page shows up as www.marsfind.com....
I ran HijackThis. Here's my log.
What should I do next?
Logfile of HijackThis v1.97.7
Scan saved at 3:26:45 PM, on 6/2/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Altnet\Points Manager\Points Manager.exe
C:\WINDOWS\System32\regintmon.exe
C:\PROGRA~1\SYSTEM~1\soap.exe
C:\WINDOWS\sysupd.exe
C:\PROGRA~1\Altnet\DOWNLO~1\asm.exe
C:\WINDOWS\System32\sxml4m.exe
C:\Documents and Settings\shea bratcher\My Documents\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hkcu
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.uark.edu/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?hklm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hklm
R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing)
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing)
O2 - BHO: Httper - {A5483501-070C-41DD-AF44-9BD8864B3015} - C:\Program Files\Httper\httper.dll
O2 - BHO: (no name) - {B046B2DE-177F-432C-96A0-1A04586C8252} - C:\WINDOWS\SYSTEM32\rjgjah.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\conmgr.exe"
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [KAZAA] C:\Program Files\Kazaa\Kazaa.exe /SYSTRAY
O4 - HKLM\..\Run: [AltnetPointsManager] C:\Program Files\Altnet\Points Manager\Points Manager.exe -s
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\System32\SahAgent.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [SysUpd] C:\WINDOWS\sysupd.exe
O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
O4 - HKLM\..\Run: [System Updater Service] wmiprvsw.exe
O4 - HKLM\..\Run: [Update Service] wmipsvsc.exe
O4 - HKLM\..\Run: [Registry Integrity Checker] regintmon.exe
O4 - HKLM\..\Run: [sxml4m] C:\WINDOWS\System32\sxml4m.exe
O4 - HKLM\..\RunServices: [System Updater Service] wmiprvsw.exe
O4 - HKLM\..\RunServices: [Update Service] wmipsvsc.exe
O4 - HKLM\..\RunServices: [Registry Integrity Checker] regintmon.exe
O4 - HKCU\..\Run: [System Soap Pro] C:\PROGRA~1\SYSTEM~1\soap.exe min
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: MoneySide (HKLM)
O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://www.netpaloffers.net/NetpalOffers/DMO1/x3ro1.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DCF0768D-BA7A-101A-B57A-0000C0C3ED5F} - http://203.199.200.61/ads/shareit/da/trans/SysUpd.CAB


Texruss
2 Intern
•
3.4K Posts
0
July 5th, 2004 02:00
Smartbotpro.net is a CWS marker:
You have a CoolWebsearch infection.
Get CWShredder to repair your CoolWebSearch infestations:
http://majorgeeks.com/download4086.html
Follow the directions for running the program at the next link.
http://www.bleepingcomputer.com/forums/index.php?showtutorial=47
At bleepingcomputer.com start reading at the section that says:
You can download this program here: CWShredder
(Note...we have noticed recently some CWS variants are harder to remove unless the shredder is run in Safe Mode...hit F8 while booting to enter Safe Mode and run the shredder.) Make sure you select the FIX button and not the Scan only button!
After cleaning with the shredder in Safe Mode do this:
Reboot in normal mode Windows and run Hijackthis, scan and check the box left of these numbered line items if they exist:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hkcu
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?hklm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hklm
R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing)
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing)
O2 - BHO: Httper - {A5483501-070C-41DD-AF44-9BD8864B3015} - C:\Program Files\Httper\httper.dll
O2 - BHO: (no name) - {B046B2DE-177F-432C-96A0-1A04586C8252} - C:\WINDOWS\SYSTEM32\rjgjah.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [AltnetPointsManager] C:\Program Files\Altnet\Points Manager\Points Manager.exe -s
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\System32\SahAgent.exe
O4 - HKLM\..\Run: [SysUpd] C:\WINDOWS\sysupd.exe
O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
O4 - HKLM\..\Run: [System Updater Service] wmiprvsw.exe
O4 - HKLM\..\Run: [Update Service] wmipsvsc.exe
O4 - HKLM\..\Run: [Registry Integrity Checker] regintmon.exe
O4 - HKLM\..\Run: [sxml4m] C:\WINDOWS\System32\sxml4m.exe
O4 - HKLM\..\RunServices: [System Updater Service] wmiprvsw.exe
O4 - HKLM\..\RunServices: [Update Service] wmipsvsc.exe
O4 - HKLM\..\RunServices: [Registry Integrity Checker] regintmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
With no other windows open click on fix checked button in Hijackthis.
Exit Hijackthis.
Reboot to SAFE MODE
Show HIDDEN FILES and folders
FAQ 8 and 9 on this page:
http://www.russelltexas.com/malware/faqhijackthis.htm
Open Windows Explorer: type the word explorer at Start/Run box and click OK:
Drill on down and delete the following files and/or folders:
folders:
C:\Program Files\INCREDIFIND
C:\Program Files\Httper
C:\Program Files\Altnet
files:
C:\WINDOWS\twaintec.dll
C:\WINDOWS\sysupd.exe
C:\WINDOWS\alchem.exe
C:\WINDOWS\System32\wmiprvsw.exe
C:\WINDOWS\System32\wmipsvsc.exe
C:\WINDOWS\System32\regintmon.exe
C:\WINDOWS\System32\sxml4m.exe
C:\Program Files\Common files\updater\wupdater.exe
C:\WINDOWS\System32\SahAgent.exe
Exit Explorer...empty Recycle Bin.
Reboot in normal mode Windows and run Disk Cleanup: type cleanmgr at Start/Run. Scan all hard drives and check all categories at the end and click OK.
If you have any problems with Disk Cleanup completing...XP users can fix it here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;812248
Or try this fix: http://www2.whidbey.net/djdenham/DeleteOldFiles.htm
Download and run these two programs (Spybot S&D and Adaware) at the link below. Use Spybot first. Burn them to CDR if you need to take to sick machine. You may have access on sick computer after doing previous steps though and can download on it.
Most of the Internet baddies can be killed by a one-two punch with Spybot and Adaware assuming these three factors are achieved:
1. Latest version
2. Configured correctly for running options
3. New definitions from update feature
Chris has posted an excellent tutorial by dgosling on how to run Spybot S&D and also how to enable customized deep scanning functions for Adaware. Once you set these options they will be retained for future scans by Adaware.
Follow the directions in this detailed guide for Spybot and Adaware...print out the directions in the custom scan tutorial as a reference while you set these options for the custom setup of Adaware. These custom settings will be retained for future custom scans so don't go nuts thinking you have to do this every time you run it! It may take you five minutes to set them up, but it's worth it.
http://www.cjwd.demon.co.uk/spybot-adaware.html
Please note the free Spybot 1.3 does have a slight bug...it detects some DSO exploits falsely. Hopefully an upgrade will fix this.The problem is not serious and should not deter people from using Spybot.
Reboot and browse a bit, exit IE 6 and post a new Hijackthis log.
Special Comments: After the final all clear is given by us you should flush your Restore Points for XP. That means disabling the Restore Point, rebooting to flush it, then re-enabling a new Restore Point. The reason why we need to do this is to purge the bad files hidden in System Restore which can't be cleaned by your antivirus programs.
See FAQ 12 here: http://www.russelltexas.com/malware/faqhijackthis.htm
All the best,
Texruss
www.russelltexas.com
Spyware Fighter Wilders Forum
Slyware Warrior Tom Coyote Forum
Expert Malware Responder Dell Forum
Please be aware only the following DellForum members were trained at TomCoyote.com and SpywareInfo.com to help with malware like viruses, worms, adware, scumware, foistware and crudware in general. They are also the only experts specifically trained to analyze and advise on Hijackthis logs: Texruss, Baskar1234, Grinler, ChrisRLG, SpotCheckBilly, and pskelley. (If you are one of our classmates and not on this list email me for an addition to this list...we need all the help we can get *;-) BTW...clicking on people's usernames at the left will reveal information about them if they chose to have an open profile. My credentials are available for your perusal.
nrsbbs
11 Posts
0
July 6th, 2004 23:00
I did everything in your instructions until it says to run another log on HijackThis. Here is my latest log.
Thanks for your help.
Logfile of HijackThis v1.97.7
Scan saved at 7:07:07 PM, on 6/5/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\SYSTEM~1\soap.exe
C:\WINDOWS\System32\SHEARTSM.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Documents and Settings\shea bratcher\My Documents\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.uark.edu/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\conmgr.exe"
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [KAZAA] C:\Program Files\Kazaa\Kazaa.exe /SYSTRAY
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [SHEARTSM] C:\WINDOWS\System32\SHEARTSM.exe
O4 - HKCU\..\Run: [System Soap Pro] C:\PROGRA~1\SYSTEM~1\soap.exe min
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: MoneySide (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Texruss
2 Intern
•
3.4K Posts
0
July 7th, 2004 01:00
Great cleanup...one Actulice Trojan remains.
Fix check this one in Hijackthis:
O4 - HKLM\..\Run: [SHEARTSM] C:\WINDOWS\System32\SHEARTSM.exe
Reboot to Safe Mode, enable Hidden Files and stop that process (sheartsm.exe) in Task Manager if present (hit Control-Escape-Shift keys at same time). Then delete it in Windows Explorer and empty Recycle Bin.
Reboot and post a fresh log.
Texruss
nrsbbs
11 Posts
0
July 7th, 2004 21:00
Funny thing happened. I ran HijackThis and was going to Fix check this one below (like you said):
O4 - HKLM\..\Run: [SHEARTSM] C:\WINDOWS\System32\SHEARTSM.exe
BUT...it wasn't there. Instead in it's place was:
O4 - HKLM\..\Run: [OOTVIDB] C:\WINDOWS\System32\OOTVIDB.exe
What should I do?
Here's my log:
Logfile of HijackThis v1.97.7
Scan saved at 5:54:46 PM, on 6/6/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\SYSTEM~1\soap.exe
C:\WINDOWS\System32\OOTVIDB.exe
C:\Documents and Settings\shea bratcher\My Documents\HijackThis.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.uark.edu/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\conmgr.exe"
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [KAZAA] C:\Program Files\Kazaa\Kazaa.exe /SYSTRAY
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [OOTVIDB] C:\WINDOWS\System32\OOTVIDB.exe
O4 - HKCU\..\Run: [System Soap Pro] C:\PROGRA~1\SYSTEM~1\soap.exe min
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: MoneySide (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Texruss
2 Intern
•
3.4K Posts
0
July 10th, 2004 01:00
Ain't Kazaa grand?
Fix check in Hijackthis:
O4 - HKLM\..\Run: [OOTVIDB] C:\WINDOWS\System32\OOTVIDB.exe
Exit Hijackthis.
Reboot to SAFE MODE
Show HIDDEN FILES and folders
FAQ 8 and 9 on this page:
http://www.russelltexas.com/malware/faqhijackthis.htm
Hit Control-Shift-Escape and in Processes End Task for OOTVIDB.exe.
Open Windows Explorer: type the word explorer at Start/Run box and click OK:
Drill on down and delete the following file:
C:\WINDOWS\System32\OOTVIDB.exe
Exit Explorer...empty Recycle Bin.
Reboot and post a fresh log. Please download and get the new 1.98 version of HijackThis and replace the older version:
http://russelltexas.com/malware/downloadHJTzipfile.htm
Thanks,
Texruss
nrsbbs
11 Posts
0
July 14th, 2004 22:00
I tried to Fix check in Hijackthis:
O4 - HKLM\..\Run: [OOTVIDB] C:\WINDOWS\System32\OOTVIDB.exe
but it wasn't there anymore. I didn't "FIX CHECK" anything; instead I just ran a new log.
I downloaded the new 1.98 version of HijackThis and replaced the older version.
Here's my new log:
*********************************************************************************************************************
Logfile of HijackThis v1.98.0
Scan saved at 6:10:45 PM, on 6/13/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\SYSTEM~1\soap.exe
C:\WINDOWS\System32\SREPL40M.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\HJT\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.uark.edu/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\conmgr.exe"
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [KAZAA] C:\Program Files\Kazaa\Kazaa.exe /SYSTRAY
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [SREPL40M] C:\WINDOWS\System32\SREPL40M.exe
O4 - HKCU\..\Run: [System Soap Pro] C:\PROGRA~1\SYSTEM~1\soap.exe min
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
Texruss
2 Intern
•
3.4K Posts
0
July 15th, 2004 00:00
Hit Control-Shift-Escape keys at same time. Click on Processes tab and End Task for the following entries:
SREPL40M.exe
Open Windows Explorer: type the word explorer at Start/Run box and click OK:
Navigate down the folder structure in left hand window and then in the right window delete:
C:\WINDOWS\System32\SREPL40M.exe
Run Hijackthis, scan and check the box left of these numbered line items:
O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\conmgr.exe"
Comments: see entry conmgr.exe http://www.answersthatwork.com/Tasklist_pages/tasklist_c.htm
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [KAZAA] C:\Program Files\Kazaa\Kazaa.exe /SYSTRAY
Comments: Stop P2P apps from autoloading...security risk. Manual start when needed.
O4 - HKLM\..\Run: [SREPL40M] C:\WINDOWS\System32\SREPL40M.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
With no other windows open click on fix checked button in Hijackthis.
Exit Hijackthis.
Reboot in normal mode Windows and run Disk Cleanup: type cleanmgr at Start/Run. Scan all hard drives and check all categories at the end and click OK.
If you have any problems with Disk Cleanup completing...XP users can fix it here:
http://www2.whidbey.net/djdenham/DeleteOldFiles.htm
Next...download and run these two programs (Spybot S&D and Adaware) at the link below. Use Spybot first.
Most of the Internet baddies can be killed by a one-two punch with Spybot and Adaware assuming these three factors are achieved:
1. Latest version
2. Configured correctly for running options
3. New definitions from update feature
Chris has posted an excellent tutorial by dgosling on how to run Spybot S&D and also how to enable customized deep scanning functions for Adaware. Once you set these options they will be retained for future scans by Adaware.
Follow the directions in this detailed guide for Spybot and Adaware...print out the directions in the custom scan tutorial as a reference while you set these options for the custom setup of Adaware. These custom settings will be retained for future custom scans so don't go nuts thinking you have to do this every time you run it! It may take you five minutes to set them up, but it's worth it.
http://www.cjwd.demon.co.uk/spybot-adaware.html
Please note the free Spybot 1.3 does have a slight bug...it detects some DSO exploits falsely. Hopefully an upgrade will fix this.The problem is not serious and should not deter people from using Spybot.
Reboot and browse a bit, exit IE 6 and post a new Hijackthis log.
Special Comments: After the final all clear is given by us you should flush your Restore Points for XP. That means disabling the Restore Point, rebooting to flush it, then re-enabling a new Restore Point. The reason why we need to do this is to purge the bad files hidden in System Restore which can't be cleaned by your antivirus programs.
See FAQ 12 here: http://www.russelltexas.com/malware/faqhijackthis.htm
Texruss
www.russelltexas.com
Spyware Fighter Wilders Forum
Slyware Warrior Tom Coyote Forum
Expert Malware Responder Dell Forum
Please be aware only the following DellForum members were trained at TomCoyote.com and SpywareInfo.com to help with malware like viruses, worms, adware, scumware, foistware and crudware in general. They are also the only experts specifically trained to analyze and advise on Hijackthis logs: Texruss, Baskar1234, Grinler, ChrisRLG, SpotCheckBilly, and pskelley.
Also...these longtime DellForum regulars have proven to me time and again their advice is excellent for malware questions in general, Windows operations, and many specific items in Hijackthis logs: jimw, ddeerrff, and msgale. Please follow their advice when they respond to your problems. They have a proven track record here.
BTW...clicking on people's usernames at the left will reveal information about them if they chose to have an open profile. My credentials are available for your perusal.
nrsbbs
11 Posts
0
July 15th, 2004 22:00
There isn't anything listed named
SREPL40M.exe
The closest thing is
sxml4rm.exe
There are 33 processes running, and all of them are .exe files.
Texruss
2 Intern
•
3.4K Posts
0
July 16th, 2004 02:00
>sxml4rm.exe
Hostile.
Texruss
nrsbbs
11 Posts
0
July 16th, 2004 11:00
What does that mean?
Am I supposed to do something to sxml4rm.exe?
Thanks for your help!
Texruss
2 Intern
•
3.4K Posts
0
July 17th, 2004 01:00
Hit Control-Shift-Escape keys at same time. Click on Processes tab and End Task for the following entries:
sxml4rm.exe
Open Windows Explorer: type the word explorer at Start/Run box and click OK:
Navigate down the folder structure in left hand window and then in the right window delete:
C:\WINDOWS\System32\sxml4rm.exe
Post a fresh log.
Texruss
nrsbbs
11 Posts
0
July 19th, 2004 01:00
It's not there anymore: sxml4rm.exe
Texruss
2 Intern
•
3.4K Posts
0
July 19th, 2004 03:00
OK...good...post a fresh log for final comments and perhaps an all clear.
Texruss
nrsbbs
11 Posts
0
July 19th, 2004 12:00
Logfile of HijackThis v1.98.0
Scan saved at 8:42:04 AM, on 6/18/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\SYSTEM~1\soap.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\System32\UMPREPD.exe
C:\HJT\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.uark.edu/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\conmgr.exe"
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [KAZAA] C:\Program Files\Kazaa\Kazaa.exe /SYSTRAY
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [UMPREPD] C:\WINDOWS\System32\UMPREPD.exe
O4 - HKCU\..\Run: [System Soap Pro] C:\PROGRA~1\SYSTEM~1\soap.exe min
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
Texruss
2 Intern
•
3.4K Posts
0
July 19th, 2004 23:00
Hmmm...you didn't have this one before (UMPREPD.exe), no info on Google so it is very likely a hostile Trojan.
Hit Control-Shift-Escape keys at same time. Click on Processes tab and End Task for the following entries:
UMPREPD.exe
Run Hijackthis, scan and check the box left of these numbered line items:
O4 - HKLM\..\Run: [UMPREPD] C:\WINDOWS\System32\UMPREPD.exe
With no other windows open click on fix checked button in Hijackthis.
Exit Hijackthis.
Reboot to SAFE MODE
Show HIDDEN FILES and folders
These necessary options are explained in FAQ's 8 and 9 on this page:
http://www.russelltexas.com/malware/faqhijackthis.htm
Hit Control-Shift-Escape keys at same time. Click on Processes tab and End Task for the following entries:
UMPREPD.exe
Open Windows Explorer: type the word explorer at Start/Run box and click OK:
Navigate down the folder structure in left hand window and then in the right window delete the following file:
C:\WINDOWS\System32\UMPREPD.exe
Exit Explorer and empty the Recycle Bin.
Reboot in normal mode Windows and run Disk Cleanup: type cleanmgr at Start/Run. Scan all hard drives and check all categories at the end and click OK.
If you have any problems with Disk Cleanup completing...XP users can fix it here:
http://www2.whidbey.net/djdenham/DeleteOldFiles.htm
Next...run Adaware again in Custom scan mode.
Reboot and browse a bit, exit IE 6 and post a new Hijackthis log.
Optional Hijackthis Line Item Removals:
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\conmgr.exe"
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [KAZAA] C:\Program Files\Kazaa\Kazaa.exe /SYSTRAY
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
For these items check out information at:
http://russelltexas.com/malware/optionalremoves.htm
Special Comments: After the final all clear is given by us you should flush your Restore Points for XP. That means disabling the Restore Point, rebooting to flush it, then re-enabling a new Restore Point. The reason why we need to do this is to purge the bad files hidden in System Restore which can't be cleaned by your antivirus programs.
See FAQ 12 here: http://www.russelltexas.com/malware/faqhijackthis.htm
Texruss
www.russelltexas.com
Spyware Fighter Wilders Forum
Slyware Warrior Tom Coyote Forum
Expert Malware Responder Dell Forum
Please be aware only the following DellForum members were trained at TomCoyote.com and SpywareInfo.com to help with malware like viruses, worms, adware, scumware, foistware and crudware in general. They are also the only experts specifically trained to analyze and advise on Hijackthis logs: Texruss, Baskar1234, Grinler, ChrisRLG, pskelley, cghost, and SpotCheckBilly.
Also...these longtime DellForum regulars have proven to me time and again their advice is excellent for malware questions in general, Windows operations, and many specific items in Hijackthis logs: jimw, ddeerrff, msgale, and redwolfe_98. Please follow their advice when they respond to your problems. They have a proven track record here.
BTW...clicking on people's usernames at the left will reveal information about them if they chose to have an open profile. My credentials are available for your perusal.