Internet down due to spyware

Question

After working for years, my DSL suddenly will not connect. After speaking with my DSL support they determined that all connections and my cables, line coming in etc were all good. They said that I had Spyware causing the internet connection problem. I do remember that before my connection went bad, I kept getting a popup saying my calsp.dll file was infected with a trojan virus. So I began reading up on this issue from this website and saw many others with similar issues. So I began to run what they were told to run. I ran (in safe mode and not) :

LSPfix

SpyBot

HiJackthis

CWShredder

AdAware

Virus Scans (PCcillian)

Cleanup

I deleted the caslp file along with others mentioned, such as sed.exe. These fixes did find 100's and 100's of spyware, ads, temp files, etc. And now it shows all is clean (I think)

So, each day I run some stuff, clean up stuff, but keep gettiing the same error. No internet connection and when I try to repair it - I get "Cannot renew IP address". So, as many others have done, I will list my hijack output to see what can be done. I appreciate any help anyone has. I hope there is something that can be identified as to why it just won't log on anymore.

Logfile of HijackThis v1.98.2

Scan saved at 8:58:09 PM, on 1/7/2005

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\cisvc.exe

c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe

C:\PROGRA~1\Toolbar\TBPSSvc.exe

C:\Program Files\Trend Micro\PC-cillin 2003\Tmntsrv.exe

C:\Program Files\Common Files\WinTools\WToolsS.exe

C:\Program Files\Trend Micro\PC-cillin 2003\tmproxy.exe

C:\Program Files\Trend Micro\PC-cillin 2003\PccPfw.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\igfxtray.exe

C:\WINDOWS\System32\hkcmd.exe

C:\WINDOWS\System32\DSentry.exe

C:\Program Files\McAfee.com\Agent\mcagent.exe

C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe

C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe

C:\Program Files\2Wire\HomePortal\2PortalMon.exe

C:\Program Files\Common Files\Dell\EUSW\Support.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

C:\windows\redirect7.exe

C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe

C:\PROGRA~1\ICQ\ICQNet.exe

C:\WINDOWS\system32\devldr32.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe

C:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe

C:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe

C:\windows\180ax.exe

C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe

C:\PROGRA~1\Toolbar\TBPS.exe

C:\PROGRA~1\Toolbar\PIB.exe

C:\Program Files\Messenger\msmsgs.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe

C:\Program Files\Microsoft Office\Office\OSA.EXE

C:\Program Files\Common Files\WinTools\WSup.exe

C:\WINDOWS\System32\wbem\wmiapsrv.exe

C:\WINDOWS\system32\cidaemon.exe

C:\WINDOWS\system32\ldrclnrf.exe

C:\Program Files\Microsoft Office\Office\WINWORD.EXE

C:\Virus\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50162

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://rd.yahoo.com/customize/sbcydsl/defaults/*http://yahoo.sbc.com/dsl

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50162

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50162

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=

R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/

R3 - Default URLSearchHook is missing

O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Virus\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)

O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5,0,8,0.dll

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll

O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe

O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe

O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"

O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe

O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\HomePortal\2PortalMon.exe

O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

O4 - HKLM\..\Run: [redirect] C:\windows\redirect7.exe

O4 - HKLM\..\Run: [Mirabilis ICQ] C:\PROGRA~1\ICQ\ICQNet.exe

O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe

O4 - HKLM\..\Run: [easywww] C:\windows\easywww2.exe

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe"

O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe"

O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe"

O4 - HKLM\..\Run: [tmosnvmot] C:\WINDOWS\System32\aqlgcnz.exe

O4 - HKLM\..\Run: [180ax] c:\windows\180ax.exe

O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe

O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe

O4 - HKLM\..\Run: [bkxazgz] C:\WINDOWS\bkxazgz.exe

O4 - HKLM\..\Run: [ldrclnrf] C:\WINDOWS\system32\ldrclnrf.exe

O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE

O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll

O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll

O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll

O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe

O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe

O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll

O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll

O16 - DPF: {35020238-5912-11D1-9A00-00C04FD8DC2E} (DameWare DTP Control Class) - https://www.ext.ch2m.com/cgi-bin/controls/ddtp.dll

O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_41.cab

O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx

O16 - DPF: {A7A61125-0EAA-11D1-B22F-0000C08C00C4} (SSDBGrid Control 3.1 - A) - https://www.ext.ch2m.com/ETS/controls/sheridan3_13.cab

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4285/mcfscan.cab

O16 - DPF: {F5131C24-E56D-11CF-B78A-444553540000} (Ikonic Menu Control) - https://www.ext.ch2m.com/cgi-bin/controls/ikcntrls.cab

Midnight Star · Answer

scubagtr,

There quite alot to do, so let's get started...

Download LSPFix and unzip to your desktop, then run it. Now, we need to:

1. check(tick) " I know what i'm doing".
2. click on (highlight) each occurance of the following, one at a time:

aklsp.dll

3. then click " >>", moving each one, individually, to the 'Remove' pane.
4. (double-check, and make sure that only the above files are in the 'Remove'pane.)
5. click " Finish >>"

Let's download the Symantec VirtuMundo removal tool, and run it.

Run CWShredder again.

Go to Add/Remove programs and remove(uninstall) the following, if present:

Anything with 'search' anywhere in the name.
Anything with 'toolbar' anywhere in the name.
WinTools
TIBS

Be careful not to remove any personal or system software. While your at it, post back anything you see that you didn't directly install or don't reoognize.

Download, then unzip to " C:\HJT", the newest version of HiJackThis; version 1.99.0. Then repost your log, either now, or after following the steps in the solution ( if provided in this post). This version has features that might help in 'cleaning' up your system.

Now, let's run HiJackThis, then:

1. click " Config..."
2. click " Misc Tools"
3. click " Delete a file on reboot"
4. browse to, then double-click on each of the file(s) below, one at a time:

C:\PROGRA~1\Toolbar\TBPSSvc.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\windows\redirect7.exe
C:\windows\180ax.exe
C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
C:\PROGRA~1\Toolbar\TBPS.exe
C:\PROGRA~1\Toolbar\PIB.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\WINDOWS\system32\ldrclnrf.exe
C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
C:\PROGRA~1\Toolbar\toolbar.dll
C:\WINDOWS\alchem.exe
C:\windows\easywww2.exe
C:\WINDOWS\System32\aqlgcnz.exe
C:\WINDOWS\bkxazgz.exe
c:\windows\system32\aklsp.dll

5. when prompted to " Reboot Now", after selecting each file, select " No"

Now, let's open a command prompt and unregister the dll(s) we're going to remove, by entering the following:

regsvr32 /u WToolsB.dll
regsvr32 /u toolbar.dll

It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to a command prompt to save on the typing.

Run HiJackThis and click " Scan", then check(tick) the following, if present:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50162
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50162
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50162

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank

R3 - Default URLSearchHook is missing

O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)

O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll

O4 - HKLM\..\Run: [redirect] C:\windows\redirect7.exe
O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
O4 - HKLM\..\Run: [easywww] C:\windows\easywww2.exe
O4 - HKLM\..\Run: [tmosnvmot] C:\WINDOWS\System32\aqlgcnz.exe
O4 - HKLM\..\Run: [180ax] c:\windows\180ax.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKLM\..\Run: [bkxazgz] C:\WINDOWS\bkxazgz.exe
O4 - HKLM\..\Run: [ldrclnrf] C:\WINDOWS\system32\ldrclnrf.exe

Now, with all windows closed except HiJackThis, click " Fix checked".

Locate and delete the following item(s), if present: Make sure your able to view system and hidden files/ folders:

Folders...

C:\PROGRA~1\Toolbar
C:\Program Files\Common Files\WinTools
C:\PROGRA~1\COMMON~1\WinTools
C:\PROGRA~1\Toolbar

-

Reboot your computer.

Post back a new log.

Mike.

scubagtr · Answer

Thank you Mike. I went through and did everything you said and now my internet is working again. Here is my latest Hijack report. I'm not sure which thing you did made it start working again, but I thank you for all the help you gave me and the help I've seen you give others. I guess the next step is to setup some programs to prevent all these dang files from loading on again.

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\2Wire\HomePortal\2PortalMon.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\PROGRA~1\ICQ\ICQ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\macromed\flash\GetFlash.exe
C:\Program Files\Trend Micro\PC-cillin 2003\Tmntsrv.exe
C:\Program Files\Trend Micro\PC-cillin 2003\PccPfw.exe
C:\Program Files\Trend Micro\PC-cillin 2003\tmproxy.exe
C:\Program Files\Trend Micro\PC-cillin 2003\PCCCLIENT.EXE
C:\Program Files\Trend Micro\PC-cillin 2003\PCCGUIDE.EXE
C:\Program Files\Trend Micro\PC-cillin 2003\POP3TRAP.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\gfxzoomi.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Virus\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://rd.yahoo.com/customize/sbcydsl/defaults/*http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/sbcydsl/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Virus\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5,0,8,0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\HomePortal\2PortalMon.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Mirabilis ICQ] C:\PROGRA~1\ICQ\ICQNet.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\PCCClient.exe"
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2003\Pop3trap.exe"
O4 - HKLM\..\Run: [gfxzoomi] C:\WINDOWS\system32\gfxzoomi.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\PROGRA~1\ICQ\ICQ.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {35020238-5912-11D1-9A00-00C04FD8DC2E} (DameWare DTP Control Class) - https://www.ext.ch2m.com/cgi-bin/controls/ddtp.dll
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_41.cab
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx
O16 - DPF: {A7A61125-0EAA-11D1-B22F-0000C08C00C4} (SSDBGrid Control 3.1 - A) - https://www.ext.ch2m.com/ETS/controls/sheridan3_13.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4285/mcfscan.cab
O16 - DPF: {F5131C24-E56D-11CF-B78A-444553540000} (Ikonic Menu Control) - https://www.ext.ch2m.com/cgi-bin/controls/ikcntrls.cab
O23 - Service: PC-cillin Personal Firewall - Trend Micro Incorporated. - C:\Program Files\Trend Micro\PC-cillin 2003\PccPfw.exe
O23 - Service: Trend NT Realtime Service - Trend Micro Incorporated. - C:\Program Files\Trend Micro\PC-cillin 2003\Tmntsrv.exe
O23 - Service: Trend Micro Proxy Service - Trend Micro Incorporated. - C:\Program Files\Trend Micro\PC-cillin 2003\tmproxy.exe

Midnight Star · Answer

scubagtr,

Your welcome! The way some of this stuff is written, it's really difficult to know exactly what it'll do on someone's system.

It looks like we have just one more file to go. Check it out and see if it's something you recognize, or remember installing - if not we'll assume it's an attempt by the programs you've just 'fixed' to reinfect your system.

Just a few more things to do...

Now, let's run HiJackThis, then:

1. click "Config..."
2. click "Misc Tools"
3. click "Delete a file on reboot"
4. browse to, then double-click on each of the file(s) below, one at a time, if present:

C:\WINDOWS\system32\gfxzoomi.exe

5. when prompted to "Reboot Now", after selecting each file, select "No"

Run HiJackThis and click " Scan", then check(tick) the following, if present:

O4 - HKLM\..\Run: [gfxzoomi] C:\WINDOWS\system32\gfxzoomi.exe

O16 - DPF: {35020238-5912-11D1-9A00-00C04FD8DC2E} (DameWare DTP Control Class) - https://www.ext.ch2m.com/cgi-bin/controls/ddtp.dll

Now, with all windows closed except HiJackThis, click "Fix checked".

If everythinng is running ok, let's do some cleanup...

Run "Disk Cleanup" and allow it to remove everything it finds.
Go to www.trendmicro.com and click "Free Online Scan". When it's down, select all available drives, then click "Scan".
Run AdAware SE Personal and Spybot S&D again, and allow them to remove everything they find.
Disable, then re-enable system restore; with a reboot in-between. Then immediately create a new restore point manually.

Post back a new log for final clearance, and i'll see if anything else needs attention.

Mike.

Virus & Spyware

Internet down due to spyware

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