Unsolved

This post is more than 5 years old

7 Posts

1374

March 22nd, 2011 19:00

Many Malware files and missing files in registry

I have run hijack this and have a significant number of files missing or in question.  It will not create a log in Notepad showing any information when I click on AnalyzeThis and I do not know which files to fix, delete or ignore.  System is running slow and boot up is showing signs of slowing down as well.

 

Log saved on Desktop and now visible.

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:31:54 PM, on 3/22/2011
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.19019)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\ScanSoft\OmniPageSE4.0\OpWareSE4.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Webshots\3.1.5.7619\webshots.scr
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://broadband.zoomtown.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: agihelper.AGUtils - {0BC6E3FA-78EF-4886-842C-5A1258C4455A} - mscoree.dll (file missing)
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: agihelper.AGUtils - {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - mscoree.dll (file missing)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: (no name) - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file)
O3 - Toolbar: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=0
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [Sprint SmartView] "C:\Program Files\Sprint\Sprint SmartView\SprintSV.exe" -a
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\3.1.5.7619\Launcher.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZNxdm824MNUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: CabBuilder - http://ak.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/pr01/resources/VistaMSNPUplden-us.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://piercepromotions.webex.com/client/T26L/training/ieatgpc1.cab
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://vpn-hdc.kroger.com/dana-cached/sc/JuniperSetupClient.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: AG Core Services (AGCoreService) - AG Interactive - C:\Program Files\AGI\core\4.2.0.10753\AGCoreService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Sprint Con App Svc (CASprint) - PCTEL - C:\Program Files\Sprint\Sprint SmartView\ConAppsSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: My Web Search Service (MyWebSearchService) - Unknown owner - C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwssvc.exe (file missing)
O23 - Service: SPCSUtilityService - Sprint Spectrum, L.L.C - C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe
O23 - Service: Sprint RcAppSvc (SprintRcAppSvc) - PCTEL - C:\Program Files\Sprint\Sprint SmartView\RcAppSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 13678 bytes

2 Intern

 • 

1.1K Posts

March 23rd, 2011 12:00

Hello star41 and welcome,

I'm kevinf80 and I will be helping with any malware issues you may have with your system.

  • Please be aware that some of the logs I may ask for can be very complex and can take a long time to decipher. I am a volunteer here with a job and family so I ask that you be patient when waiting for replies.
  • Please DO NOT run any scans/tools/fixes on your own as this will conflict with the tools we are going to use.
  • Either print or Save to Notepad all instructions and please follow them carefully, if there's something you don't understand or that will not work please let me know and we will go through it together.
  • Malware is often buggy and can be very unstable, with that in mind it is advisable to backup any important data before we begin.
  • If you do not reply within 72 hours the thread will be closed, if you need more time let me know. Likewise if I do not respond within 48 hours feel free to PM me.
  • If you have any P2P applications installed such as BitTorrent, uTorrent, Vuze etc etc, please uninstall them before we begin.
  • If you are using Cracked or Illegal software your thread will be locked and all help will cease.



Please proceed as follows :-

Step 1

Download user posted image TFC to your desktop, from either of the following links
Link 1
Link 2

  • Make sure any open work is saved. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.


TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

Step 2

user posted image Please download Malwarebytes Anti-Malware and save it to your desktop.
Alernative D/L mirror
Alternative D/L mirror

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.



Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

Step 3

Download Security Check by screen317 from HERE or HERE.
Save it to your Desktop.
Double click SecurityCheck.exe (Vista or Windows 7 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

What i`d like in your reply :-

  • Log from Malwarebytes
  • Log from Security Checks
  • System review, what specific issues remain



One other point, is there a specific reason why you have not updated to Service Pack 2. (SP2)

Kevin

7 Posts

March 24th, 2011 18:00

I downloaded and saved TFC.exe to my Desktop and ran the applic. and it locked up.  I waiting a few moments and rebooted and ran the cleaner app. again as the Administrator the second time and it again locked up.  Is there something I need to disable in my security settings to allow this program to operate correctly? 

I did not attempt the last 2 items as the above did not work or appear to work successfully.

Regarding the Service Pack 2 -if this was an Auto update I usually would postpone them as I was in the middle of working on something and assumed it would update at a later time.  Is this needed on the laptop and if so how can I update that now?

 

 

2 Intern

 • 

1.1K Posts

March 24th, 2011 19:00

Usually TFC runs OK with all security programs running. Try right click and select "Run as Administrator" if that does not work, disconnect from Internet and turn off security, then try again.

If it still does not work, leave it and continue with the other two steps....

We`ll sort out SP2 later, you definitely need it.

Kevin

7 Posts

March 26th, 2011 07:00

I did get TFC to run after disabling all firewall protection in Norton.  I then did 5 Windows Updates and SP2 was one of them.

I will run the last 2 steps and reply back with the log / results in the next day.  System is still running slow and acting flaky.

 

Star41

2 Intern

 • 

1.1K Posts

March 26th, 2011 10:00

OK,post the logs when you`re ready....

Kevin

7 Posts

March 27th, 2011 18:00

  • Log from Malwarebytes

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6187

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.19019

3/27/2011 7:42:49 PM
mbam-log-2011-03-27 (19-42-49).txt

Scan type: Quick scan
Objects scanned: 163052
Time elapsed: 14 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 12
Registry Values Infected: 8
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
c:\program files\alot\bin\alot.dll (Trojan.BHO) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5AA2BA46-9913-4DC7-9620-69AB0FA17AE7} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{5AA2BA46-9913-4DC7-9620-69AB0FA17AE7} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{5AA2BA46-9913-4DC7-9620-69AB0FA17AE7} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{7473D292-B7BB-4f24-AE82-7E2CE94BB6A9} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{25560540-9571-4D7B-9389-0F166788785A} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ScreenSaverControl.ScreenSaverInstaller (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ScreenSaverControl.ScreenSaverInstaller.1 (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MyWebSearchService (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{5AA2BA46-9913-4DC7-9620-69AB0FA17AE7} (Trojan.BHO) -> Value: {5AA2BA46-9913-4DC7-9620-69AB0FA17AE7} -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Value: {07B18EA9-A523-4961-B6BB-170DE4475CCA} -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Value: {07B18EA9-A523-4961-B6BB-170DE4475CCA} -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Value: {07B18EA9-A523-4961-B6BB-170DE4475CCA} -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{07B18EA9-A523-4961-B6BB-170DE4475CCA} (Adware.MyWebSearch) -> Value: {07B18EA9-A523-4961-B6BB-170DE4475CCA} -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\MenuExt\&Search\(default) (Adware.Hotbar) -> Value: (default) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Media\WMSDK\Sources\f3PopularScreensavers (Adware.MyWebSearch) -> Value: f3PopularScreensavers -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\My Web Search Bar Search Scope Monitor (Adware.MyWebSearch) -> Value: My Web Search Bar Search Scope Monitor -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\program files\alot\bin\alot.dll (Trojan.BHO) -> Delete on reboot.

 

  • Log from Security Checks

Results of screen317's Security Check version 0.99.10 
 Windows Vista Service Pack 2 (UAC is enabled)
 Internet Explorer 8 
``````````````````````````````
Antivirus/Firewall Check:

 Windows Firewall Disabled! 
 Norton AntiVirus    
 Norton Internet Security (Symantec Corporation) 
 Norton Internet Security   
 WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

 Ad-Aware
 Malwarebytes' Anti-Malware   
 Java(TM) SE Runtime Environment 6
 Adobe Flash Player  10.0.45.2 
Adobe Reader 9.1
Out of date Adobe Reader installed!
````````````````````````````````
Process Check: 
objlist.exe by Laurent

 Norton ccSvcHst.exe
 Windows Defender MSASCui.exe
 Ad-Aware AAWService.exe
 Ad-Aware AAWTray.exe is disabled!
 Windows Defender MSASCui.exe  
``````````End of Log````````````

 

System seems to be running quicker and not locking up.  Is there any final scan to run in order to check for any other malware or items that were not deleted or cleaned up??

 

Star41

2 Intern

 • 

1.1K Posts

March 28th, 2011 00:00

Hiya Star41,

We need an online AV scan to double check your system and a diagnostic scan to see what else is running, as follows please :-

Step 1

Run ESET Online Scan

  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.ESET OnlineScan
  • Click the user posted image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

 

  • Click on user posted image to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the user posted image icon on your desktop.

 

  • Check user posted image
  • Click the user posted image button.
  • Accept any security warnings from your browser.
  • Check user posted image
  • Leave the tick out of remove found threats
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push user posted image
  • Push user posted image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the user posted image button.
  • Push user posted image


You can refer to this animation by neomage if needed.
Frequently asked questions available Here Please read them before running the scan.

Also be aware this scan can take between one and several hours to complete depending on the size of your system.

Step 2

Download user posted image OTL from any of the following links and save to your Desktop:

Link 1
Link 2
Link 3
Link 4

  • Double click on the icon to run it, Vista or Windows 7 users right click and select Run as Administartor. Make sure all other windows are closed and to let it run uninterrupted.
  • In the lower right corner, checkmark "LOP Check" and checkmark "Purity Check".
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them in your reply



What i`d like in your reply :-

  • Log from ESET
  • OTL txt
  • Extras txt



Kevin

7 Posts

March 28th, 2011 19:00

Hiya Kevin :)

Log from ESET

C:\Users\Sherri\Downloads\noadware.exe multiple threats

 

OTL txt

OTL logfile created on: 3/28/2011 9:28:58 PM - Run 1
OTL by OldTimer - Version 3.2.22.3     Folder = C:\Users\Sherri\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.19019)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 45.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 65.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 220.58 Gb Total Space | 176.55 Gb Free Space | 80.04% Space Free | Partition Type: NTFS
Drive D: | 9.77 Gb Total Space | 5.36 Gb Free Space | 54.86% Space Free | Partition Type: NTFS
 
Computer Name: SHERRI-PC | User Name: Sherri | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
 
========== Processes (SafeList) ==========
 
PRC - [2011/03/28 21:27:25 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Sherri\Desktop\OTL.exe
PRC - [2010/09/19 11:21:03 | 000,232,912 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\System32\Macromed\Flash\FlashUtil10i_ActiveX.exe
PRC - [2010/07/27 00:01:58 | 003,474,848 | ---- | M] (Webshots.com) -- C:\Program Files\Webshots\3.1.5.7619\Webshots.scr
PRC - [2010/06/29 08:04:18 | 000,020,480 | ---- | M] (AG Interactive) -- C:\Program Files\AGI\core\4.2.0.10753\AGCoreService.exe
PRC - [2009/05/21 10:55:32 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
PRC - [2009/04/11 02:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008/10/06 21:18:36 | 000,611,664 | ---- | M] (Lavasoft) -- C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
PRC - [2008/08/13 18:32:40 | 000,201,968 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
PRC - [2008/03/03 18:51:36 | 001,251,720 | ---- | M] () -- C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
PRC - [2008/01/19 03:38:38 | 001,008,184 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Defender\MSASCui.exe
PRC - [2007/11/12 07:07:24 | 000,405,504 | ---- | M] (IDT, Inc.) -- C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
PRC - [2007/11/12 07:07:20 | 000,102,400 | ---- | M] (IDT, Inc.) -- C:\Windows\System32\stacsv.exe
PRC - [2007/11/12 07:07:16 | 000,073,728 | ---- | M] (Andrea Electronics Corporation) -- C:\Windows\System32\AEstSrv.exe
PRC - [2007/11/01 17:39:28 | 000,189,736 | ---- | M] (CyberLink Corp.) -- C:\Program Files\Dell\MediaDirect\PCMService.exe
PRC - [2007/09/12 19:27:24 | 000,554,352 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
PRC - [2007/09/07 18:27:08 | 001,180,952 | ---- | M] (Dell Inc.) -- C:\Program Files\Dell\QuickSet\quickset.exe
PRC - [2007/09/07 02:50:02 | 000,040,960 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\hidfind.exe
PRC - [2007/09/07 02:49:56 | 000,159,744 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\Apoint.exe
PRC - [2007/09/07 02:49:56 | 000,050,736 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\ApMsgFwd.exe
PRC - [2007/09/07 02:49:56 | 000,049,152 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\ApntEx.exe
PRC - [2007/08/29 15:14:12 | 000,131,072 | ---- | M] (Sprint Spectrum, L.L.C) -- C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe
PRC - [2007/08/28 01:51:42 | 000,036,864 | ---- | M] (Creative Technology Ltd.) -- C:\Windows\OEM02Mon.exe
PRC - [2007/08/21 11:32:40 | 000,108,648 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
PRC - [2007/08/21 11:32:34 | 000,115,816 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccApp.exe
PRC - [2007/08/21 11:31:44 | 000,047,712 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
PRC - [2007/07/27 18:43:34 | 000,118,784 | ---- | M] (Creative Technology Ltd.) -- C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
PRC - [2006/10/16 21:40:00 | 001,197,648 | ---- | M] (CANON INC.) -- C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
PRC - [2006/10/11 12:45:12 | 000,075,304 | ---- | M] (ScanSoft, Inc.) -- C:\Program Files\ScanSoft\OmniPageSE4.0\OpWareSE4.exe
 
 
========== Modules (SafeList) ==========
 
MOD - [2011/03/28 21:27:25 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Sherri\Desktop\OTL.exe
MOD - [2010/08/31 11:43:52 | 001,686,016 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18305_none_5cb72f2a088b0ed3\comctl32.dll
 
 
========== Win32 Services (SafeList) ==========
 
SRV - [2010/06/29 08:04:18 | 000,020,480 | ---- | M] (AG Interactive) [Auto | Running] -- C:\Program Files\AGI\core\4.2.0.10753\AGCoreService.exe -- (AGCoreService)
SRV - [2009/03/03 14:53:08 | 000,033,176 | ---- | M] (NOS Microsystems Ltd.) [On_Demand | Stopped] -- C:\Program Files\NOS\bin\getPlus_HelperSvc.exe -- (getPlus(R) Helper) getPlus(R)
SRV - [2008/10/06 21:18:36 | 000,611,664 | ---- | M] (Lavasoft) [Auto | Running] -- C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe -- (aawservice)
SRV - [2008/08/13 18:32:40 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_dellsupportcenter) SupportSoft Sprocket Service (dellsupportcenter)
SRV - [2008/03/13 10:07:44 | 000,113,176 | ---- | M] (PCTEL) [On_Demand | Stopped] -- C:\Program Files\Sprint\Sprint SmartView\RcAppSvc.exe -- (SprintRcAppSvc)
SRV - [2008/03/13 10:07:42 | 000,125,464 | ---- | M] (PCTEL) [On_Demand | Stopped] -- C:\Program Files\Sprint\Sprint SmartView\ConAppsSvc.exe -- (CASprint)
SRV - [2008/03/03 18:51:36 | 001,251,720 | ---- | M] () [On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe -- (Symantec Core LC)
SRV - [2008/01/29 18:38:31 | 000,583,048 | ---- | M] (Symantec Corporation) [Auto | Stopped] -- C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe -- (LiveUpdate Notice Service)
SRV - [2008/01/19 03:38:24 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2007/11/12 07:07:20 | 000,102,400 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Windows\System32\stacsv.exe -- (STacSV)
SRV - [2007/11/12 07:07:16 | 000,073,728 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Windows\System32\AEstSrv.exe -- (AESTFilters)
SRV - [2007/09/12 19:27:24 | 002,999,664 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Symantec\LiveUpdate\LuComServer_3_2.EXE -- (LiveUpdate)
SRV - [2007/09/12 19:27:24 | 000,554,352 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe -- (Automatic LiveUpdate Scheduler)
SRV - [2007/08/29 15:14:12 | 000,131,072 | ---- | M] (Sprint Spectrum, L.L.C) [Auto | Running] -- C:\Program Files\Sprint\Sierra Wireless\Sprint PCS Connection Manager\SPCSUtilityService.exe -- (SPCSUtilityService)
SRV - [2007/08/21 11:32:40 | 000,108,648 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe -- (LiveUpdate Notice Ex)
SRV - [2007/08/21 11:32:40 | 000,108,648 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe -- (CLTNetCnService)
SRV - [2007/08/21 11:32:40 | 000,108,648 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe -- (ccSetMgr)
SRV - [2007/08/21 11:32:40 | 000,108,648 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe -- (ccEvtMgr)
SRV - [2007/08/21 11:31:44 | 000,047,712 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe -- (SymAppCore)
SRV - [2007/08/21 11:30:40 | 000,049,248 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe -- (comHost)
SRV - [2007/08/21 11:29:56 | 000,080,504 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Norton Internet Security\isPwdSvc.exe -- (ISPwdSvc)
SRV - [2007/05/31 11:21:24 | 000,379,784 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\WindowsMobile\wcescomm.dll -- (WcesComm)
SRV - [2007/05/31 11:21:18 | 000,183,688 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\WindowsMobile\rapimgr.dll -- (RapiMgr)
 
 
========== Driver Services (SafeList) ==========
 
DRV - [2010/02/04 05:00:00 | 001,324,720 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Symantec\Definitions\VirusDefs\20100416.003\NAVEX15.SYS -- (NAVEX15)
DRV - [2010/02/04 05:00:00 | 000,084,912 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Symantec\Definitions\VirusDefs\20100416.003\NAVENG.SYS -- (NAVENG)
DRV - [2009/11/19 23:02:57 | 000,286,768 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Symantec\Definitions\SymcData\idsdefs\20100409.001\IDSvix86.sys -- (IDSvix86)
DRV - [2009/08/27 04:00:00 | 000,371,248 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2009/08/27 04:00:00 | 000,102,448 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2009/04/11 00:46:08 | 000,015,872 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\usb8023.sys -- (USB_RNDIS_VISTA)
DRV - [2008/12/25 21:48:40 | 000,022,768 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\usbsermpt.sys -- (usbsermpt)
DRV - [2008/10/29 08:29:54 | 000,043,520 | ---- | M] (Realtek Semiconductor Corporation                           ) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Rtnicxp.sys -- (RTL8023xp)
DRV - [2008/03/13 09:59:36 | 000,024,840 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\swmsflt.sys -- (swmsflt)
DRV - [2008/03/13 09:59:34 | 000,164,480 | ---- | M] (Sierra Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\SWNC5E00.sys -- (SWNC5E00) Sierra Wireless MUX NDIS Driver (#00)
DRV - [2008/03/13 09:59:34 | 000,149,000 | ---- | M] (Sierra Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\swmx00.sys -- (SWMX00) Sierra Wireless USB MUX Driver (#00)
DRV - [2008/03/13 09:59:20 | 000,038,680 | ---- | M] (PCTEL Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\pctnullport.sys -- (Nmea)
DRV - [2008/03/13 09:48:38 | 000,032,408 | ---- | M] (PCTEL Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\PCTINDIS5.sys -- (PCTINDIS5)
DRV - [2008/03/03 18:52:30 | 000,123,952 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2007/12/01 00:57:12 | 000,317,616 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\srtspl.sys -- (SRTSPL)
DRV - [2007/12/01 00:57:12 | 000,279,088 | ---- | M] (Symantec Corporation) [File_System | System | Running] -- C:\Windows\System32\drivers\srtsp.sys -- (SRTSP)
DRV - [2007/12/01 00:57:12 | 000,043,696 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\srtspx.sys -- (SRTSPX)
DRV - [2007/11/13 02:26:12 | 003,078,144 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\atikmdag.sys -- (R300)
DRV - [2007/11/13 02:26:12 | 003,078,144 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\atikmdag.sys -- (atikmdag)
DRV - [2007/11/12 07:07:28 | 000,330,240 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\stwrt.sys -- (STHDA)
DRV - [2007/10/30 20:55:44 | 000,037,936 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\Drivers\SYMNDISV.SYS -- (SYMNDISV)
DRV - [2007/10/30 20:55:38 | 000,191,536 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\Drivers\SYMTDI.SYS -- (SYMTDI)
DRV - [2007/10/30 20:55:34 | 000,027,696 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\Drivers\SYMREDRV.SYS -- (SYMREDRV)
DRV - [2007/10/30 20:55:28 | 000,039,856 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\Drivers\SYMIDS.SYS -- (SYMIDS)
DRV - [2007/10/30 20:55:20 | 000,145,968 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\Drivers\SYMFW.SYS -- (SYMFW)
DRV - [2007/10/30 20:55:14 | 000,012,848 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\Drivers\SYMDNS.SYS -- (SYMDNS)
DRV - [2007/10/12 16:04:40 | 000,027,072 | ---- | M] (Printing Communications Assoc., Inc. (PCAUSA)) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\PCASp50.sys -- (PCASp50)
DRV - [2007/10/10 17:03:00 | 000,235,648 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\OEM02Dev.sys -- (OEM02Dev)
DRV - [2007/09/07 02:49:56 | 000,155,136 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\Apfiltr.sys -- (ApfiltrService)
DRV - [2007/09/06 15:30:24 | 000,194,048 | ---- | M] (Novatel Wireless Inc) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\NWADIenum.sys -- (NWADI)
DRV - [2007/09/06 12:35:16 | 000,037,376 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rixdptsk.sys -- (rismxdp)
DRV - [2007/09/06 12:35:14 | 000,039,936 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rimmptsk.sys -- (rimmptsk)
DRV - [2007/09/06 12:35:12 | 000,042,496 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rimsptsk.sys -- (rimsptsk)
DRV - [2007/08/28 01:51:44 | 000,007,424 | ---- | M] (EyePower Games Pte. Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\OEM02Vfx.sys -- (OEM02Vfx)
DRV - [2007/07/16 18:27:24 | 000,063,008 | ---- | M] (Juniper Networks) [Kernel | System | Running] -- C:\Windows\System32\drivers\NEOFLTR_550_11965.sys -- (NEOFLTR_550_11965) Juniper Networks TDI Filter Driver (NEOFLTR_550_11965)
DRV - [2007/04/14 03:49:32 | 000,418,104 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys -- (SPBBCDrv)
DRV - [2007/02/16 11:35:32 | 000,017,536 | ---- | M] (Motorola) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\motccgp.sys -- (motccgp)
DRV - [2007/02/13 00:12:04 | 000,021,376 | ---- | M] (Motorola) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\motport.sys -- (motport)
DRV - [2007/02/13 00:12:04 | 000,021,376 | ---- | M] (Motorola) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\motmodem.sys -- (motmodem)
DRV - [2007/01/23 19:03:44 | 000,007,680 | ---- | M] (Motorola) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\motccgpfl.sys -- (motccgpfl)
DRV - [2006/11/02 03:30:55 | 000,200,704 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\e1e6032.sys -- (e1express) Intel(R)
DRV - [2006/08/04 20:39:10 | 000,008,192 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\XAudio.sys -- (XAudio)
 
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://broadband.zoomtown.com
 
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
 
 
 
O1 HOSTS File: ([2006/09/18 17:41:30 | 000,000,736 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: ::1             localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBHO.dll (Symantec Corporation)
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (CBrowserHelperObject Object) - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll (Dell Inc.)
O3 - HKLM\..\Toolbar: (Show Norton Toolbar) - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll (Symantec Corporation)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {E67C74F4-A00A-4F2C-9FEC-FD9DC004A67F} - No CLSID value found.
O4 - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4 - HKLM..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe (CANON INC.)
O4 - HKLM..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe (Symantec Corporation)
O4 - HKLM..\Run: [DELL Webcam Manager] C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe (Creative Technology Ltd.)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [dscactivate] C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe ( )
O4 - HKLM..\Run: [Malwarebytes' Anti-Malware (reboot)] C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe (Malwarebytes Corporation)
O4 - HKLM..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe (Creative Technology Ltd.)
O4 - HKLM..\Run: [OpwareSE4] C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe (ScanSoft, Inc.)
O4 - HKLM..\Run: [PCMService] C:\Program Files\Dell\MediaDirect\PCMService.exe (CyberLink Corp.)
O4 - HKLM..\Run: [SigmatelSysTrayApp] C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe (IDT, Inc.)
O4 - HKLM..\Run: [Sprint SmartView] C:\Program Files\Sprint\Sprint SmartView\SprintSV.exe (Sprint)
O4 - HKLM..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe ()
O4 - HKLM..\Run: [Symantec PIF AlertEng] C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe (Symantec Corporation)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKCU..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKCU..\Run: [DW6]  File not found
O4 - HKCU..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe (Yahoo! Inc.)
O4 - Startup: C:\Users\Sherri\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Webshots.lnk = C:\Program Files\Webshots\3.1.5.7619\Launcher.exe (Webshots.com)
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll (Sun Microsystems, Inc.)
O9 - Extra Button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll (Microsoft Corporation)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000001 [] - C:\Program Files\Juniper Networks\Secure Application Manager\samnsp.dll (Juniper Networks)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000006 [] - C:\Program Files\Juniper Networks\Secure Application Manager\samnsp.dll (Juniper Networks)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: localhost ([]http in Local intranet)
O15 - HKCU\..Trusted Ranges: GD ([http] in Local intranet)
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab (Facebook Photo Uploader 5 Control)
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} http://lads.myspace.com/upload/MySpaceUploader1006.cab (MySpace Uploader Control)
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} http://gfx1.hotmail.com/mail/w3/pr01/resources/VistaMSNPUplden-us.cab (MSN Photo Upload Tool)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab (OnlineScanner Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab (Java Plug-in 1.6.0)
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab (Java Plug-in 1.6.0)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab (Java Plug-in 1.6.0)
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab (get_atlcom Class)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} https://piercepromotions.webex.com/client/T26L/training/ieatgpc1.cab (GpcContainer Class)
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} https://vpn-hdc.kroger.com/dana-cached/sc/JuniperSetupClient.cab (JuniperSetupClientControl Class)
O16 - DPF: CabBuilder http://ak.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.200.1 192.168.200.1
O20 - AppInit_DLLs: (C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL) - C:\Program Files\Google\Google Desktop Search\GoogleDesktopNetwork3.dll (Google)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Users\Sherri\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O24 - Desktop BackupWallPaper: C:\Users\Sherri\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 17:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O33 - MountPoints2\{53e7a1f2-26af-11dd-ba98-00a0d5ffff85}\Shell\AutoRun\command - "" = C:\Windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL F:\Info.exe protect.ed 480 480
O34 - HKLM BootExecute: (autocheck autochk *) -  File not found
O34 - HKLM BootExecute: (lsdelete) - C:\Windows\System32\lsdelete.exe ()
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
 
========== Files/Folders - Created Within 30 Days ==========
 
[2011/03/28 21:27:11 | 000,580,608 | ---- | C] (OldTimer Tools) -- C:\Users\Sherri\Desktop\OTL.exe
[2011/03/28 18:30:01 | 000,000,000 | ---D | C] -- C:\Program Files\ESET
[2011/03/27 19:44:33 | 000,000,000 | ---D | C] -- C:\Program Files\Windows Portable Devices
[2011/03/27 19:13:07 | 000,092,672 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\UIAnimation.dll
[2011/03/27 19:13:06 | 001,164,800 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\UIRibbonRes.dll
[2011/03/27 19:13:05 | 003,023,360 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\UIRibbon.dll
[2011/03/27 19:12:01 | 000,369,664 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\WMPhoto.dll
[2011/03/27 19:11:57 | 000,321,024 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\PhotoMetadataHandler.dll
[2011/03/27 19:11:57 | 000,252,928 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\dxdiag.exe
[2011/03/27 19:11:57 | 000,195,584 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\dxdiagn.dll
[2011/03/27 19:11:57 | 000,189,440 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\WindowsCodecsExt.dll
[2011/03/27 19:11:56 | 000,519,680 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\d3d11.dll
[2011/03/27 19:10:59 | 000,031,232 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\BthMtpContextHandler.dll
[2011/03/27 19:10:59 | 000,030,208 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\WPDShextAutoplay.exe
[2011/03/27 19:10:54 | 000,060,928 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\PortableDeviceConnectApi.dll
[2011/03/27 19:10:47 | 000,546,816 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\wpd_ci.dll
[2011/03/27 19:10:46 | 000,350,208 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\WPDSp.dll
[2011/03/27 19:10:46 | 000,334,848 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\PortableDeviceApi.dll
[2011/03/27 19:10:46 | 000,196,608 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\PortableDeviceWMDRM.dll
[2011/03/27 19:10:46 | 000,160,256 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\PortableDeviceTypes.dll
[2011/03/27 19:10:46 | 000,100,864 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\PortableDeviceClassExtension.dll
[2011/03/27 19:08:51 | 000,000,000 | ---D | C] -- C:\Users\Sherri\AppData\Roaming\Malwarebytes
[2011/03/27 19:08:20 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbamswissarmy.sys
[2011/03/27 19:08:20 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2011/03/27 19:08:18 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2011/03/27 19:08:15 | 000,020,952 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbam.sys
[2011/03/27 19:08:14 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2011/03/27 19:07:44 | 000,004,096 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\oleaccrc.dll
[2011/03/27 19:07:42 | 000,555,520 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\UIAutomationCore.dll
[2011/03/27 19:06:11 | 007,734,240 | ---- | C] (Malwarebytes Corporation                                    ) -- C:\Users\Sherri\Desktop\mbam-setup.exe
[2011/03/26 09:27:32 | 000,979,456 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\MFH264Dec.dll
[2011/03/26 09:27:32 | 000,876,032 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\XpsPrint.dll
[2011/03/26 09:27:32 | 000,478,720 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\dxgi.dll
[2011/03/26 09:27:32 | 000,135,680 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\XpsRasterService.dll
[2011/03/26 09:27:31 | 000,357,376 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\MFHEAACdec.dll
[2011/03/26 09:27:31 | 000,302,592 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\mfmp4src.dll
[2011/03/26 09:27:31 | 000,261,632 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\mfreadwrite.dll
[2011/03/26 09:27:30 | 002,873,344 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\mf.dll
[2011/03/26 09:27:30 | 000,667,648 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\printfilterpipelinesvc.exe
[2011/03/26 09:27:30 | 000,037,376 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\cdd.dll
[2011/03/26 09:27:29 | 000,209,920 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\mfplat.dll
[2011/03/26 09:27:25 | 000,098,816 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\mfps.dll
[2011/03/26 09:27:25 | 000,026,112 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\printfilterpipelineprxy.dll
[2011/03/26 09:26:50 | 001,172,480 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\d3d10warp.dll
[2011/03/26 09:26:50 | 001,068,544 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\DWrite.dll
[2011/03/26 09:26:50 | 001,029,120 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\d3d10.dll
[2011/03/26 09:26:50 | 000,683,008 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\d2d1.dll
[2011/03/26 09:26:50 | 000,486,400 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\d3d10level9.dll
[2011/03/26 09:26:50 | 000,160,768 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\d3d10_1.dll
[2011/03/26 09:26:49 | 001,554,432 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\xpsservices.dll
[2011/03/26 09:26:49 | 000,847,360 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\OpcServices.dll
[2011/03/26 09:26:49 | 000,288,768 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\XpsGdiConverter.dll
[2011/03/26 09:26:49 | 000,219,648 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\d3d10_1core.dll
[2011/03/26 09:26:49 | 000,189,952 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\d3d10core.dll
[2011/03/26 09:14:35 | 000,231,424 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\msshsq.dll
[2011/03/24 22:28:16 | 000,000,000 | ---D | C] -- C:\Windows\System32\eu-ES
[2011/03/24 22:28:16 | 000,000,000 | ---D | C] -- C:\Windows\System32\ca-ES
[2011/03/24 22:28:14 | 000,000,000 | ---D | C] -- C:\Windows\System32\vi-VN
[2011/03/24 20:12:22 | 000,446,464 | ---- | C] (OldTimer Tools) -- C:\Users\Sherri\Desktop\TFC.exe
[2011/03/22 20:44:12 | 000,000,000 | ---D | C] -- C:\Users\Sherri\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\HiJackThis
[2011/03/22 20:44:11 | 000,000,000 | ---D | C] -- C:\Program Files\Trend Micro
[2011/03/22 20:31:38 | 001,914,496 | ---- | C] (Trend Micro Inc.) -- C:\Users\Sherri\Desktop\HousecallLauncher.exe
[2011/03/22 20:15:35 | 000,000,000 | ---D | C] -- C:\Program Files\CyberDefender
[2011/03/22 20:13:33 | 003,051,448 | ---- | C] (CyberDefender) -- C:\Users\Sherri\Desktop\MyCleanPC.exe
[2011/03/09 20:19:39 | 000,429,056 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\EncDec.dll
[2011/03/09 20:19:39 | 000,322,560 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\sbe.dll
[2011/03/09 20:19:39 | 000,177,664 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\mpg2splt.ax
[2011/03/09 20:19:39 | 000,153,088 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\sbeio.dll
[2011/03/09 20:19:34 | 000,063,488 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\tscupgrd.exe
 
========== Files - Modified Within 30 Days ==========
 
[2011/03/28 21:27:25 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Users\Sherri\Desktop\OTL.exe
[2011/03/28 20:24:06 | 000,003,568 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2011/03/28 20:24:06 | 000,003,568 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2011/03/28 20:16:31 | 000,000,548 | ---- | M] () -- C:\Windows\tasks\Norton Internet Security - Run Full System Scan - Sherri.job
[2011/03/28 20:07:43 | 000,000,424 | -H-- | M] () -- C:\Windows\tasks\User_Feed_Synchronization-{B1299FE5-6E76-486C-B881-910182379D59}.job
[2011/03/28 18:32:55 | 000,608,644 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2011/03/28 18:32:55 | 000,106,114 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2011/03/28 18:24:01 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/03/28 18:23:13 | 2011,172,864 | -HS- | M] () -- C:\hiberfil.sys
[2011/03/27 21:39:49 | 000,000,012 | ---- | M] () -- C:\Windows\bthservsdp.dat
[2011/03/27 19:56:59 | 000,879,081 | ---- | M] () -- C:\Users\Sherri\Desktop\SecurityCheck.exe
[2011/03/27 19:44:00 | 000,000,000 | -H-- | M] () -- C:\Windows\System32\drivers\Msft_User_WpdFs_01_07_00.Wdf
[2011/03/27 19:08:20 | 000,000,908 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/03/27 19:06:40 | 007,734,240 | ---- | M] (Malwarebytes Corporation                                    ) -- C:\Users\Sherri\Desktop\mbam-setup.exe
[2011/03/24 22:34:47 | 000,332,432 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2011/03/24 20:12:26 | 000,446,464 | ---- | M] (OldTimer Tools) -- C:\Users\Sherri\Desktop\TFC.exe
[2011/03/22 21:31:54 | 000,013,680 | ---- | M] () -- C:\Users\Sherri\Desktop\hijackthislog
[2011/03/22 20:44:12 | 000,001,950 | ---- | M] () -- C:\Users\Sherri\Desktop\HiJackThis.lnk
[2011/03/22 20:43:11 | 001,402,880 | ---- | M] () -- C:\Users\Sherri\Desktop\HiJackThis.msi
[2011/03/22 20:31:58 | 000,000,036 | ---- | M] () -- C:\Users\Sherri\AppData\Local\housecall.guid.cache
[2011/03/22 20:31:45 | 001,914,496 | ---- | M] (Trend Micro Inc.) -- C:\Users\Sherri\Desktop\HousecallLauncher.exe
[2011/03/22 20:13:36 | 003,051,448 | ---- | M] (CyberDefender) -- C:\Users\Sherri\Desktop\MyCleanPC.exe
[2011/03/09 21:45:16 | 000,000,943 | ---- | M] () -- C:\Users\Sherri\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Webshots.lnk
 
========== Files Created - No Company Name ==========
 
[2011/03/27 19:56:44 | 000,879,081 | ---- | C] () -- C:\Users\Sherri\Desktop\SecurityCheck.exe
[2011/03/27 19:44:00 | 000,000,000 | -H-- | C] () -- C:\Windows\System32\drivers\Msft_User_WpdFs_01_07_00.Wdf
[2011/03/27 19:08:20 | 000,000,908 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/03/22 21:31:54 | 000,013,680 | ---- | C] () -- C:\Users\Sherri\Desktop\hijackthislog
[2011/03/22 20:44:12 | 000,001,950 | ---- | C] () -- C:\Users\Sherri\Desktop\HiJackThis.lnk
[2011/03/22 20:43:02 | 001,402,880 | ---- | C] () -- C:\Users\Sherri\Desktop\HiJackThis.msi
[2011/03/22 20:31:58 | 000,000,036 | ---- | C] () -- C:\Users\Sherri\AppData\Local\housecall.guid.cache
[2009/08/18 18:53:32 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2009/08/18 18:53:32 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
[2008/12/25 21:56:28 | 000,007,268 | ---- | C] () -- C:\Users\Sherri\AppData\Local\d3d9caps.dat
[2008/12/15 20:02:10 | 000,339,968 | ---- | C] () -- C:\Windows\System32\pythoncom25.dll
[2008/12/15 20:02:10 | 000,114,688 | ---- | C] () -- C:\Windows\System32\pywintypes25.dll
[2008/12/02 21:59:00 | 000,004,096 | -H-- | C] () -- C:\Users\Sherri\AppData\Local\keyfile3.drm
[2008/08/10 15:58:11 | 000,018,904 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchemaTrivial.bin
[2008/05/16 11:58:04 | 000,012,632 | ---- | C] () -- C:\Windows\System32\lsdelete.exe
[2008/03/13 21:09:58 | 000,000,416 | ---- | C] () -- C:\Windows\MAXLINK.INI
[2008/03/13 09:59:36 | 000,024,840 | ---- | C] () -- C:\Windows\System32\drivers\swmsflt.sys
[2008/03/03 18:32:27 | 000,000,376 | ---- | C] () -- C:\Windows\ODBC.INI
[2008/03/03 16:31:06 | 000,026,624 | ---- | C] () -- C:\Users\Sherri\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2007/12/25 07:14:20 | 003,107,788 | ---- | C] () -- C:\Windows\System32\atiumdva.dat
[2007/12/25 07:14:20 | 000,159,744 | ---- | C] () -- C:\Windows\System32\atitmmxx.dll
[2007/12/25 07:14:20 | 000,154,206 | ---- | C] () -- C:\Windows\System32\atiicdxx.dat
[2007/12/25 07:14:19 | 000,016,480 | ---- | C] () -- C:\Windows\System32\rixdicon.dll
[2007/12/24 23:39:55 | 000,000,080 | RHS- | C] () -- C:\Windows\CT4CET.bin
[2007/12/24 23:36:53 | 000,065,536 | ---- | C] () -- C:\Windows\System32\bcmwlrmt.dll
[2007/12/24 23:36:49 | 000,024,064 | ---- | C] () -- C:\Windows\System32\WLTRYSVC.EXE
[2007/12/24 23:34:26 | 000,000,012 | ---- | C] () -- C:\Windows\bthservsdp.dat
[2006/11/07 15:25:58 | 000,000,000 | ---- | C] () -- C:\Windows\System32\px.ini
[2006/11/02 08:57:28 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2006/11/02 08:47:37 | 000,332,432 | ---- | C] () -- C:\Windows\System32\FNTCACHE.DAT
[2006/11/02 08:35:32 | 000,005,632 | ---- | C] () -- C:\Windows\System32\sysprepMCE.dll
[2006/11/02 06:33:01 | 000,608,644 | ---- | C] () -- C:\Windows\System32\perfh009.dat
[2006/11/02 06:33:01 | 000,287,440 | ---- | C] () -- C:\Windows\System32\perfi009.dat
[2006/11/02 06:33:01 | 000,106,114 | ---- | C] () -- C:\Windows\System32\perfc009.dat
[2006/11/02 06:33:01 | 000,030,674 | ---- | C] () -- C:\Windows\System32\perfd009.dat
[2006/11/02 06:23:21 | 000,215,943 | ---- | C] () -- C:\Windows\System32\dssec.dat
[2006/11/02 04:58:30 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2006/11/02 04:19:00 | 000,000,741 | ---- | C] () -- C:\Windows\System32\NOISE.DAT
[2006/11/02 03:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini
[2006/11/02 03:25:31 | 000,673,088 | ---- | C] () -- C:\Windows\System32\mlang.dat
[2006/09/17 01:36:50 | 000,520,192 | ---- | C] () -- C:\Windows\System32\CddbPlaylist2Roxio.dll
[2006/09/17 01:36:50 | 000,204,800 | ---- | C] () -- C:\Windows\System32\CddbFileTaggerRoxio.dll
[2003/01/07 16:05:08 | 000,002,695 | ---- | C] () -- C:\Windows\System32\OUTLPERF.INI
 
========== LOP Check ==========
 
[2008/12/15 20:20:19 | 000,000,000 | ---D | M] -- C:\Users\Sherri\AppData\Roaming\agi
[2008/04/13 16:26:24 | 000,000,000 | ---D | M] -- C:\Users\Sherri\AppData\Roaming\Canon
[2010/11/12 20:38:01 | 000,000,000 | ---D | M] -- C:\Users\Sherri\AppData\Roaming\Juniper Networks
[2009/10/19 21:20:28 | 000,000,000 | ---D | M] -- C:\Users\Sherri\AppData\Roaming\Research In Motion
[2008/03/13 21:09:52 | 000,000,000 | ---D | M] -- C:\Users\Sherri\AppData\Roaming\ScanSoft
[2008/03/03 17:58:58 | 000,000,000 | ---D | M] -- C:\Users\Sherri\AppData\Roaming\Sierra Wireless
[2009/11/13 18:57:50 | 000,000,000 | ---D | M] -- C:\Users\Sherri\AppData\Roaming\tmp
[2009/11/13 18:57:47 | 000,000,000 | ---D | M] -- C:\Users\Sherri\AppData\Roaming\webex
[2008/12/15 20:20:19 | 000,000,000 | ---D | M] -- C:\Users\Sherri\AppData\Roaming\Webshots
[2011/03/27 21:39:53 | 000,032,648 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT
[2011/03/28 20:07:43 | 000,000,424 | -H-- | M] () -- C:\Windows\Tasks\User_Feed_Synchronization-{B1299FE5-6E76-486C-B881-910182379D59}.job
 
========== Purity Check ==========
 
 

< End of report >

Extras txt

OTL Extras logfile created on: 3/28/2011 9:28:58 PM - Run 1
OTL by OldTimer - Version 3.2.22.3     Folder = C:\Users\Sherri\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.19019)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 45.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 65.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 220.58 Gb Total Space | 176.55 Gb Free Space | 80.04% Space Free | Partition Type: NTFS
Drive D: | 9.77 Gb Total Space | 5.36 Gb Free Space | 54.86% Space Free | Partition Type: NTFS
 
Computer Name: SHERRI-PC | User Name: Sherri | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
 
========== Extra Registry (SafeList) ==========
 
 
========== File Associations ==========
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ ]
.cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)
 
========== Shell Spawning ==========
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ \shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
 
========== Security Center Settings ==========
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"UacDisableNotify" = 1
"InternetSettingsDisableNotify" = 1
"AutoUpdateDisableNotify" = 1
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
"DisableMonitoring" = 1
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" = 1
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"VistaSp2" = Reg Error: Unknown registry data type -- File not found
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]
 
========== Firewall Settings ==========
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0
 
========== Authorized Applications List ==========
 
 
========== Vista Active Open Ports Exception List ==========
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
 
========== Vista Active Application Exception List ==========
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{03BECB8E-54A3-40F2-82B7-E741772A5813}" = protocol=6 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe |
"{0F4915B3-6547-45E2-A0AD-2AE4EED6DE23}" = protocol=6 | dir=in | app=c:\program files\yahoo!\messenger\yserver.exe |
"{18A4730F-62C8-4964-91F2-1A6B667CAFFC}" = protocol=6 | dir=in | app=c:\makena\there\thereclient\there.exe |
"{22620485-59DE-409F-850A-165A12011CDB}" = protocol=6 | dir=out | svc=rapimgr | app=%systemroot%\system32\svchost.exe |
"{279D1888-CA71-47B7-97A5-40B5267308ED}" = protocol=17 | dir=in | app=c:\makena\there\thereclient\there.exe |
"{4906AE88-4DFD-4650-8E96-92A3B0077DA4}" = protocol=17 | dir=in | app=c:\program files\yahoo!\messenger\yahoomessenger.exe |
"{53ABCA85-27CA-487A-B62E-79A93125948F}" = protocol=17 | dir=out | svc=rapimgr | app=%systemroot%\system32\svchost.exe |
"{5657C393-C29D-4884-A7DF-78468E8CC6CC}" = protocol=6 | dir=in | svc=wcescomm | app=%systemroot%\system32\svchost.exe |
"{72164F03-99A4-42BE-9269-14CA0BAFA14E}" = protocol=17 | dir=out | svc=wcescomm | app=%systemroot%\system32\svchost.exe |
"{7B9869BF-0E8B-4B93-9FFD-3A647A5751DE}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{7E7BF9B1-CD74-4DFF-AAFB-9A197B50A791}" = dir=in | app=c:\program files\dell\mediadirect\kernel\dmp\clbrowserengine.exe |
"{9465C191-9DFC-447B-B9BB-81AF65163A25}" = dir=in | app=c:\program files\dell\mediadirect\pcmservice.exe |
"{9DF47CE6-E1A8-4A89-868D-D223F225FA62}" = dir=in | app=c:\program files\dell\mediadirect\mediadirect.exe |
"{B76BB8E2-04A7-40FD-BEE0-D0823097FC34}" = protocol=17 | dir=in | app=c:\program files\yahoo!\messenger\yserver.exe |
"{C77F46FB-1662-4C19-AC4D-1F1D60C54782}" = dir=in | app=c:\program files\dell\mediadirect\kernel\dms\clmsservice.exe |
"{D0E7C7CE-4ED1-42DE-B0A8-18B8100F024F}" = protocol=6 | dir=out | svc=wcescomm | app=%systemroot%\system32\svchost.exe |
"{D5A9237D-4718-4F37-A74D-DA7F18051CC5}" = dir=in | app=c:\program files\itunes\itunes.exe |
"{FD1506D7-2D45-48CD-B752-693130D0E2B5}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
 
========== HKEY_LOCAL_MACHINE Uninstall List ==========
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0394CDC8-FABD-4ed8-B104-03393876DFDF}" = Roxio Creator Tools
"{04DB506B-D5B0-9BD0-2A7C-65587AB1794B}" = CCC Help Finnish
"{055EE59D-217B-43A7-ABFF-507B966405D8}" = ATI Catalyst Control Center
"{07725550-2B37-0943-07FD-29453D88322D}" = CCC Help Chinese Standard
"{0D397393-9B50-4c52-84D5-77E344289F87}" = Roxio Creator Data
"{109DEFF3-0F9C-B90E-1FCF-B2D4C8D58E0A}" = ccc-utility
"{118CC60E-AE5A-EFEC-41E2-D2170BEB2D45}" = Catalyst Control Center Localization German
"{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP160" = Canon MP160
"{155EA411-1195-1607-16FF-37C49FCA6545}" = CCC Help French
"{1D14373E-7970-4F2F-A467-ACA4F0EA21E3}" = Google Earth
"{1D5E29AD-39A9-4D0A-A8B6-46A6FCD8C995}" = Live! Cam Avatar v1.0
"{2357B8BC-88C9-4A72-818C-050CC4EB0778}" = AOL Install
"{2857dbef-0b50-361c-8690-7d505747009f}" = Webshots Desktop
"{287ECFA4-719A-2143-A09B-D6A12DE54E40}" = Acrobat.com
"{2A981294-F14C-4F0F-9627-D793270922F8}" = Bonjour
"{2D5BB065-4495-ECED-E4D7-931AE91F4DCD}" = Catalyst Control Center Localization Chinese Standard
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
"{30557C7D-C61B-E5DB-2FF6-C50694C1B361}" = CCC Help Swedish
"{3248F0A8-6813-11D6-A77B-00B0D0160000}" = Java(TM) SE Runtime Environment 6
"{352310C3-E46B-42D3-8F32-54721FDD72D9}" = NetZeroInstallers
"{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}" = Sonic Activation Module
"{3672B097-EA69-4bfe-B92F-29AE6D9D2B34}" = Norton Internet Security
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{3CCAD2EF-CFF2-4637-82AA-AABF370282D3}" = ccCommon
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = NetWaiting
"{45A66726-69BC-466B-A7A4-12FCBA4883D7}" = HiJackThis
"{48185814-A224-447A-81DA-71BD20580E1B}" = Norton Internet Security
"{4843B611-8FCB-4428-8C23-31D0A5EAE164}" = Norton Confidential Browser Component
"{5673C2CA-7DC5-C89D-B05B-D609F2EE9C23}" = ccc-core-static
"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
"{5884F0A6-A620-BC79-8B3A-729717DE6219}" = CCC Help Russian
"{5AA2CD16-706F-41f3-87C5-2B5A031F2B3B}" = Norton Internet Security
"{5BF5F9C5-E95B-4AFA-94BE-F2A9CA73B61D}" = Apple Mobile Device Support
"{5CD29180-A95E-11D3-A4EB-00C04F7BDB2C}" = User's Guides
"{5E68BB65-4059-4FE5-AAC4-0CD1D79BBDE2}" = EarthLink Setup Files
"{605C5B33-D941-5462-62C3-845376592B16}" = CCC Help English
"{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}" = Roxio Creator Copy
"{62230596-37E5-4618-A329-0D21F529A86F}" = Browser Address Error Redirector
"{6403B252-6E0B-B691-B885-F8BFD1D8672C}" = CCC Help Spanish
"{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}" = Live! Cam Avatar Creator
"{66523DDC-1A79-2C5C-747A-0544F9FE7DDF}" = Catalyst Control Center Localization Russian
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{6D52C408-B09A-4520-9B18-475B81D393F1}" = Microsoft Works
"{6D8C1A46-13F0-C881-146A-CB022BBB1A48}" = CCC Help Chinese Traditional
"{6DB44D01-6AE4-101A-67AD-2C844EF5A848}" = Catalyst Control Center Graphics Full Existing
"{6DCBB845-0FA4-4723-A40A-1F320C221C30}" = Sprint Mobile Broadband (Sierra)
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{744EE4F0-5CA7-E7BE-C751-CBE539C4163F}" = Catalyst Control Center Localization Japanese
"{77188BBB-04F2-4AB6-94FD-5F91B4E56F91}" = SymNet
"{77772678-817F-4401-9301-ED1D01A8DA56}" = SPBBC 32bit
"{7A0EF9C9-2B99-1120-BBF7-A681038A76E2}" = CCC Help Korean
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{7F2B02AF-BCD8-5F37-8022-C43B777BAF30}" = CCC Help Portuguese
"{7F2EF4C3-A0D0-8329-0E27-E248BB35C8EB}" = CCC Help Japanese
"{82FB4277-C9BD-8C5C-FEEC-0D592E50A674}" = CCC Help German
"{830D8CBD-C668-49e2-A969-C2C2106332E0}" = Norton AntiVirus
"{83FFCFC7-88C6-41c6-8752-958A45325C82}" = Roxio Creator Audio
"{85309D89-7BE9-4094-BB17-24999C6118FC}" = ArcSoft PhotoStudio 5.5
"{866DB074-CEAA-9ADE-5A2C-27B1ECD15E73}" = CCC Help Norwegian
"{880AF49C-34F7-4285-A8AD-8F7A3D1C33DC}" = Roxio Creator BDAV Plugin
"{89CEAE14-DD0F-448E-9554-15781EC9DB24}" = Product Documentation Launcher
"{8C15DD41-E96B-9209-0485-1EBB136604C3}" = Catalyst Control Center Localization Korean
"{90110409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Professional Edition 2003
"{904CCF62-818D-4675-BC76-D37EB399F917}" = Windows Mobile Device Center
"{92F337A0-F445-47B2-9028-4F32BB7A962D}" = Sprint SmartView
"{940BEE17-AECB-F3EE-9886-344E9165AA6C}" = Catalyst Control Center Localization French
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{9A129ABC-A53A-4209-A21E-D5DEDFB7CCA8}" = Norton Protection Center
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}" = OutlookAddinSetup
"{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}" = MediaDirect
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A563AD6D-B517-65F2-0CC5-C1446AB1A0A4}" = Catalyst Control Center Localization Chinese Traditional
"{A67BB21E-D419-45BB-AB86-7D87D14BBCE2}" = Safari
"{AAD47011-8518-4608-9656-951DA35B587B}" = iTunes
"{AC3E7ED0-6255-7996-04B6-265907528406}" = Catalyst Control Center Localization Portuguese
"{AC76BA86-7AD7-1033-7B44-A91000000001}" = Adobe Reader 9.1
"{B6DCC604-288E-E573-DDA7-F8E5EA95C5C5}" = Catalyst Control Center Graphics Full New
"{B71AAB54-8712-07EB-73C8-20C6831B7D15}" = Catalyst Control Center Core Implementation
"{B7C61755-DB48-4003-948F-3D34DB8EAF69}" = MSRedist
"{B7ED3BB2-C07C-D922-E80D-261433D9B483}" = Catalyst Control Center Localization Norwegian
"{BFE6DE7B-3BAF-E798-7354-4B1F0A2ADF89}" = CCC Help Dutch
"{C1E693A4-B1D5-4DCD-B68D-2087835B7184}" = ScanSoft OmniPage SE 4.0
"{C4972073-2BFE-475D-8441-564EA97DA161}" = QuickSet
"{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}" = Roxio Creator DE
"{CB2F7733-D6D0-966B-9179-6D462D56C0A5}" = Catalyst Control Center Localization Danish
"{CC9874F8-5C38-28A9-ABFB-098EA1C159C7}" = Catalyst Control Center Localization Finnish
"{CCFF1E13-77A2-4032-8B12-7566982A27DF}" = Internet Service Offers Launcher
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{CF40ACC5-E1BB-4aff-AC72-04C2F616BCA7}" = getPlus(R) for Adobe
"{D353CC51-430D-4C6F-9B7E-52003DA1E05A}" = Norton Confidential Web Protection Component
"{D5CE7FB6-6FAE-45F6-984C-0081BBCA7A6C}" = BlackBerry Device Software v4.5.0 for the BlackBerry 8130 smartphone
"{D7769185-9A7C-48D4-8874-5388743A1DE2}" = Music, Photos & Videos Launcher
"{D93ADCCA-3BFD-4440-836D-4E4841EBD2A8}" = Catalyst Control Center - Branding
"{DA00D7A2-2F22-237D-70E5-02F8F43BC10C}" = Skins
"{DA7CAC7D-355A-4318-B872-3D53685D289D}" = Symantec Real Time Storage Protection Component
"{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}" = LiveUpdate Notice (Symantec Corporation)
"{DCFAC091-B2FD-899F-0ECA-B819A10EB7CB}" = CCC Help Italian
"{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}" = Ad-Aware
"{E0DEB76B-B96C-42D7-6F5A-FBAFEFBF304B}" = Catalyst Control Center Localization Italian
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software)
"{E3EFA461-EB83-4C3B-9C47-2C1D58A01555}" = Norton Internet Security
"{E5EE9939-259F-4DE2-8023-5C49E16A4F43}" = Norton Internet Security
"{E646DCF0-5A68-11D5-B229-002078017FBF}" = Digital Line Detect
"{E7044E25-3038-4A76-9064-344AC038043E}" = Windows Mobile Device Center Driver Update
"{EABF6233-192F-C0E6-4977-B9B1472976B9}" = Catalyst Control Center Localization Spanish
"{EE6097DD-05F4-4178-9719-D3170BF098E8}" = Apple Application Support
"{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}" = AppCore
"{EFF5A560-0D45-19F9-4C72-3280AC25370F}" = Catalyst Control Center Graphics Previews Vista
"{F20D2884-D854-48A7-B0F0-2921F3A23F81}" = BlackBerry Desktop Software 4.3
"{F4DB525F-A986-4249-B98B-42A8066251CA}" = AV
"{F4E1C7FA-8BF7-9842-CE03-6DCD102111E1}" = Catalyst Control Center Graphics Light
"{F608FD0E-22AC-3BBA-17B0-ED6E906CCB80}" = Catalyst Control Center Localization Dutch
"{F63A3748-B93D-4360-9AD4-B064481A5C7B}" = Modem Diagnostic Tool
"{FD94C977-C474-DABE-D984-A7BDBEA1B18F}" = Catalyst Control Center Localization Swedish
"{FFF7B5D7-58A5-5313-21F6-CF9702228EA1}" = CCC Help Danish
"ActiveTouchMeetingClient" = WebEx
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Adobe Photoshop 6.0" = Adobe Photoshop 6.0
"Adobe SVG Viewer" = Adobe SVG Viewer
"Advanced Audio FX Engine" = Advanced Audio FX Engine
"Advanced Video FX Engine" = Advanced Video FX Engine
"alotToolbar" = ALOT Toolbar
"BlackBerry_{F20D2884-D854-48A7-B0F0-2921F3A23F81}" = BlackBerry Desktop Software 4.3
"Broadcom 802.11b Network Adapter" = Dell Wireless WLAN Card
"Canon MP160 User Registration" = Canon MP160 User Registration
"CanonMyPrinter" = Canon My Printer
"CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2C06&SUBSYS_14F1000F" = Conexant HDA D330 MDC V.92 Modem
"Creative OEM002" = Laptop Integrated Webcam Driver (1.04.01.1011) 
"Dell Webcam Center" = Dell Webcam Center
"Dell Webcam Manager" = Dell Webcam Manager
"Easy-PhotoPrint" = Canon Utilities Easy-PhotoPrint
"ESET Online Scanner" = ESET Online Scanner v3
"Google Desktop" = Google Desktop
"LiveUpdate" = LiveUpdate 3.2 (Symantec Corporation)
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"MP Navigator 3.0" = Canon MP Navigator 3.0
"MySpaceIM" = MySpaceIM
"Neoteris_Secure_Application_Manager" = Juniper Networks Secure Application Manager
"SymSetup.{5AA2CD16-706F-41f3-87C5-2B5A031F2B3B}" = Norton Internet Security (Symantec Corporation)
"Yahoo! Messenger" = Yahoo! Messenger
"ZoomTown" = ZoomTown Software
 
========== HKEY_CURRENT_USER Uninstall List ==========
 
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Juniper_Setup_Client" = Juniper Networks Setup Client
"Neoteris_Host_Checker" = Juniper Networks Host Checker
 
========== Last 10 Event Log Errors ==========
 
[ Application Events ]
Error - 3/17/2011 6:35:58 AM | Computer Name = Sherri-PC | Source = EventSystem | ID = 4621
Description =
 
Error - 3/17/2011 9:58:31 PM | Computer Name = Sherri-PC | Source = EventSystem | ID = 4621
Description =
 
Error - 3/18/2011 6:56:51 PM | Computer Name = Sherri-PC | Source = EventSystem | ID = 4621
Description =
 
Error - 3/22/2011 9:53:25 PM | Computer Name = Sherri-PC | Source = EventSystem | ID = 4621
Description =
 
Error - 3/24/2011 8:15:47 PM | Computer Name = Sherri-PC | Source = Application Hang | ID = 1002
Description = The program TFC.exe version 3.1.7.0 stopped interacting with Windows
 and was closed. To see if more information about the problem is available, check
 the problem history in the Problem Reports and Solutions control panel.  Process
ID: 143c  Start Time: 01cbea815a37749c  Termination Time: 16
 
Error - 3/24/2011 8:21:31 PM | Computer Name = Sherri-PC | Source = Application Hang | ID = 1002
Description = The program TFC.exe version 3.1.7.0 stopped interacting with Windows
 and was closed. To see if more information about the problem is available, check
 the problem history in the Problem Reports and Solutions control panel.  Process
ID: 1640  Start Time: 01cbea8262e479ba  Termination Time: 78
 
Error - 3/24/2011 9:29:49 PM | Computer Name = Sherri-PC | Source = Application Error | ID = 1000
Description = Faulting application TFC.exe, version 3.1.7.0, time stamp 0x2a425e19,
 faulting module ole32.dll, version 6.0.6001.18498, time stamp 0x4c28cad0, exception
 code 0xc0000005, fault offset 0x00003587,  process id 0x1740, application start time
 0x01cbea8b86f319fa.
 
Error - 3/24/2011 10:15:41 PM | Computer Name = Sherri-PC | Source = EventSystem | ID = 4621
Description =
 
Error - 3/24/2011 10:49:18 PM | Computer Name = Sherri-PC | Source = ESENT | ID = 215
Description = WinMail (1724) WindowsMail0: The backup has been stopped because it
 was halted by the client or the connection with the client failed.
 
Error - 3/24/2011 10:58:32 PM | Computer Name = Sherri-PC | Source = EventSystem | ID = 4621
Description =
 
[ Broadcom Wireless LAN Events ]
Error - 9/30/2010 6:23:22 PM | Computer Name = Sherri-PC | Source = WLAN-Tray | ID = 0
Description = 18:23:22, Thu, Sep 30, 10 Error - Unable to gain access to user store

 
Error - 10/16/2010 7:32:32 PM | Computer Name = Sherri-PC | Source = WLAN-Tray | ID = 0
Description = 19:32:31, Sat, Oct 16, 10 Error - Unable to gain access to user store

 
Error - 10/29/2010 6:12:44 AM | Computer Name = Sherri-PC | Source = WLAN-Tray | ID = 0
Description = 06:12:44, Fri, Oct 29, 10 Error - Unable to gain access to user store

 
Error - 11/8/2010 6:34:13 PM | Computer Name = Sherri-PC | Source = WLAN-Tray | ID = 0
Description = 17:34:13, Mon, Nov 08, 10 Error - Unable to gain access to user store

 
Error - 1/13/2011 7:51:38 PM | Computer Name = SHERRI-PC | Source = WLAN-Tray | ID = 0
Description = 18:51:38, Thu, Jan 13, 11 Error - Unable to gain access to user store

 
Error - 1/23/2011 9:26:02 PM | Computer Name = Sherri-PC | Source = WLAN-Tray | ID = 0
Description = 20:26:02, Sun, Jan 23, 11 Error - Unable to gain access to user store

 
Error - 2/11/2011 11:51:29 PM | Computer Name = Sherri-PC | Source = WLAN-Tray | ID = 0
Description = 22:51:29, Fri, Feb 11, 11 Error - Unable to gain access to user store

 
Error - 2/26/2011 10:57:11 AM | Computer Name = Sherri-PC | Source = WLAN-Tray | ID = 0
Description = 09:57:11, Sat, Feb 26, 11 Error - Unable to gain access to user store

 
Error - 3/14/2011 5:53:09 PM | Computer Name = Sherri-PC | Source = WLAN-Tray | ID = 0
Description = 17:53:09, Mon, Mar 14, 11 Error - Unable to gain access to user store

 
Error - 3/18/2011 11:11:04 AM | Computer Name = Sherri-PC | Source = WLAN-Tray | ID = 0
Description = 11:11:04, Fri, Mar 18, 11 Error - Unable to gain access to user store

 
[ System Events ]
Error - 3/24/2011 10:56:20 PM | Computer Name = Sherri-PC | Source = Service Control Manager | ID = 7000
Description =
 
Error - 3/24/2011 10:58:32 PM | Computer Name = Sherri-PC | Source = DCOM | ID = 10010
Description =
 
Error - 3/26/2011 9:00:51 AM | Computer Name = Sherri-PC | Source = Service Control Manager | ID = 7000
Description =
 
Error - 3/26/2011 9:00:51 AM | Computer Name = Sherri-PC | Source = Service Control Manager | ID = 7000
Description =
 
Error - 3/26/2011 10:07:06 AM | Computer Name = Sherri-PC | Source = DCOM | ID = 10010
Description =
 
Error - 3/27/2011 6:53:26 PM | Computer Name = Sherri-PC | Source = Service Control Manager | ID = 7000
Description =
 
Error - 3/27/2011 6:53:26 PM | Computer Name = Sherri-PC | Source = Service Control Manager | ID = 7000
Description =
 
Error - 3/27/2011 7:48:15 PM | Computer Name = Sherri-PC | Source = Service Control Manager | ID = 7000
Description =
 
Error - 3/27/2011 9:39:32 PM | Computer Name = Sherri-PC | Source = DCOM | ID = 10010
Description =
 
Error - 3/28/2011 6:25:11 PM | Computer Name = Sherri-PC | Source = Service Control Manager | ID = 7000
Description =
 
 
< End of report >

Star41 / Sherri :D

2 Intern

 • 

1.1K Posts

March 29th, 2011 00:00

Hiya Sherri,

Proceed as follows please :-

Step 1

Re-Run user posted image by double left click, Vista and Widows 7 users right click and select Run as Administrator.
  • Under the user posted image box at the bottom, paste in the following
CODE

:OTL
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O4 - HKCU..\Run: [DW6] File not found
:Services

:Reg

:Files
ipconfig /flushdns /c
C:\Users\Sherri\Downloads\noadware.exe
:Commands
[purity]
[resethosts]
[emptytemp]
[EMPTYFLASH]
[CREATERESTOREPOINT]


  • Then click user posted image button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post the log it produces in your next reply.

    Step 2

    You will have several programs installed, these maybe outdated and vulnerable to exploits also. To be certain, please run the free online scan by Secunia, available Here Before clicking the Start scan button, please check the box for the option Enable thorough system inspection. Just below the "Scan Options:" section, you'll see the status of what's currently processing.... user posted image
    ...when the scan completes, the message "Detection completed successfully" will appear in the Programs/Result section. For each problem detected, Secunia will offer a "Solution" option. Please follow those instructions to download updated versions of the programs as recommended by Secunia.

    Post the log from OTL fix, also let me know of any remaining/new issues. Let me know what secunia updated.

    Kevin...

7 Posts

March 29th, 2011 19:00

Kevin - as requested ..

OTL Log

All processes killed
========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\DW6 deleted successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\Sherri\Desktop\cmd.bat deleted successfully.
C:\Users\Sherri\Desktop\cmd.txt deleted successfully.
C:\Users\Sherri\Downloads\noadware.exe moved successfully.
========== COMMANDS ==========
C:\Windows\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
 
[EMPTYTEMP]
 
User: All Users
 
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
 
User: Public
 
User: Sherri
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 31697885 bytes
->Java cache emptied: 0 bytes
->Apple Safari cache emptied: 0 bytes
->Flash cache emptied: 1126 bytes
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 533996 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes
 
Total Files Cleaned = 31.00 mb
 
 
[EMPTYFLASH]
 
User: All Users
 
User: Default
->Flash cache emptied: 0 bytes
 
User: Default User
->Flash cache emptied: 0 bytes
 
User: Public
 
User: Sherri
->Flash cache emptied: 0 bytes
 
Total Flash Files Cleaned = 0.00 mb
 

 
OTL by OldTimer - Version 3.2.22.3 log created on 03292011_180020

Files\Folders moved on Reboot...
C:\Users\Sherri\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\XMES09UW\19370987[1].aspx moved successfully.
C:\Users\Sherri\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.
C:\Users\Sherri\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.
File\Folder C:\Windows\temp\TMP0000000356D181236DBE6C23 not found!

Registry entries deleted on Reboot...

Secunia ran twice - hung up on .dll file on D: drive.     D:\Program Files\Common Files\System\msadc . I let the first scan run almost 2 hours and when I went to the FAQ page it cleared the scan progress out on me.

Upon running it the 2nd time and the scan sitting on the above file for 20 minutes, I stopped the scan and did the below updates:

Adobe Reader

Apple iTunes

Apple Safari

Adobe Flash Player

 

Sherri

2 Intern

 • 

1.1K Posts

March 30th, 2011 03:00

Hiya Sherri,

How is your system responding, do you have any new or remaining issues? If all is OK Proceed as follows :-

Step 1




  • Download OTC by OldTimer and save it to your desktop. Alternative mirror
  • Double click user posted image icon to start the program. If you are using Vista or Windows 7, please right-click and choose run as administrator
  • Then Click the big user posted image button.
  • You will get a prompt saying "Begining Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
  • This will remove toolswehave used and itself, any tool/left on your desktop can be manually deleted.



Step 2

Remove the ESET Online Scanner components from your computer, start the Uninstall a Program applet from Start > Control Panel, select the ESET Online Scanner entry and click Uninstall. This will happen very quickly, only re-boot if prompted.

Step 3

Download and scan with CCleaner

1. Use either one of the two free links below the Premium version.
2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 24 hours"
3. Then select the items you wish to clean up.

In the Windows Tab:














  • Clean all entries in the "Internet Explorer" section except Cookies if you want to keep those.
  • Clean all the entries in the "Windows Explorer" section.
  • Clean all entries in the "System" section.
  • Clean all entries in the "Advanced" section.
  • Clean any others that you choose.




In the Applications Tab:


  • Clean all except cookies in the Firefox/Mozilla section if you use it.
  • Clean all in the Opera section if you use it.
  • Clean Sun Java in the Internet Section.
  • Clean any others that you choose.
  • Make sure "Wipe free space" is unticked, this will dramatically increase scan time if selected.



4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.
7. Click "exit" when done.

Keep CCleaner it is an excellent utility, bottom left corner of main interface has this link "On Line Help" use that to find out how to fully use the application.

Step 4

Flush system restore and create a new clean restore point:

1. Click Start
2. Right click Computer > Properties > Choose Advanced System Settings option in left menu listing.
3. If UAC enabled you will get a UAC prompt at this click Continue
4. Click System Protection tab
5. Then Untick any Drive Listed ( see pic below ) and in the popup window click Turn Off System Restore
6. Click Apply > OK

user posted image

Turn ON System Restore-Vista

1. Click the Vista/Start icon
2. Right Click >> Computer
3. Click Properties.
4. Click the System Protection tab.
5. Checkmark All drives that were selected previously then click Apply.
6. Use the create button to create a new Restore Point, follow the prompts.

Let me know if the above steps completed OK...

Kevin

































7 Posts

March 30th, 2011 18:00

Kevin -

Ran OTC and CCleaner.  Some programs stayed and I will manually remove them from Control Panel.

Created a restore point successfully dated/named 33011.

 

You should get paid for doing this ..

 

Sherri

2 Intern

 • 

1.1K Posts

March 31st, 2011 00:00

Hiya Sheeri,

Here are some tips to reduce the potential for malware infection in the future:

Make proper use of your antivirus and firewall

Antivirus and Firewall programs are integral to your computer security. However, just having them installed isn't enough. The definitions of these programs are frequently updated to detect the latest malware, if you don't keep up with these updates then you'll be vulnerable to infection. Many antivirus and firewall programs have automatic update features, make use of those if you can. If your program doesn't, then get in the habit of routinely performing manual updates, because it's important.

You should keep your antivirus and firewall guard enabled at all times, NEVER turn them off unless there's a specific reason to do so. Also, regularly performing a full system scan with your antivirus program is a good idea to make sure you're system remains clean. Once a week should be adequate. You can set the scan to run during a time when you don't plan to use the computer and just leave it to complete on its own.

Install and use WinPatrol This will inform you of any attempted unauthorized changes to your system.

WinPatrol features explained Here

You will have several programs installed, these maybe outdated and vulnerable to exploits also. To be certain, please run the free online scan by Secunia, available Here Before clicking the Start scan button, please check the box for the option Enable thorough system inspection. Just below the "Scan Options:" section, you'll see the status of what's currently processing.... user posted image
...when the scan completes, the message "Detection completed successfully" will appear in the Programs/Result section. For each problem detected, Secunia will offer a "Solution" option. Please follow those instructions to download updated versions of the programs as recommended by Secunia.


Use a safer web browser

Internet Explorer is not the most secure tool for browsing the web. It has been known to be very susceptible to infection, and there are a few good free alternatives:

Firefox,

Opera, and

Chrome.

All of these are excellent faster, safer, more powerful and functional free alternatives to Internet Explorer. It's definitely worth the short period of adjustment to start using one of these. If you wish to continue using Internet Explorer, it would be a good idea to follow the tutorial HERE which will help you to make IE MUCH safer.

These browser add-ons will help to make your browser safer:

Web of Trust warns you about risky websites that try to scam visitors, deliver malware or send spam. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous ones:

Available for Firefox and Internet Explorer.

Green to go,
Yellow for caution, and
Red to stop.


Available for Firefox only. NoScript helps to block malicious scripts and in general gives you much better control over what types of things webpages can do to your computer while you're browsing.

These are just a couple of the most popular add-ons, if you're interested in more, take a look at THIS article.

Here a couple of links by two security experts that will give some excellent tips and advice.

So how did I get infected in the first place by Tony Klein

How to prevent Malware by Miekiemoes

Finally this link HERE will give a comprehensive upto date list of free Security programs. To include - Antivirus, Antispyware, Firewall, Antimalware, Online scanners and rescue CD`s.

Don`t forget, the best form of defense is common sense. If you don`t recognize it, don`t open it. If something looks to good to be true, then it aint.

Let me know if you have any remaining issues/concerns,

Kevin
No Events found!

Top