My hijack log

Question

I came home from vacation to 2 of my computers being extremely slow. Even though I disconnected the modem and router and turned both systems completely off, I fear a virus/worm has attacked it. I can only access certain websites, very few in fact. I get the server not found error. I've tried to update my virus definitions but can't get to the site to do it.  Here is my log file on one of my computers:   Logfile of HijackThis v1.99.1 Scan saved at 3:48:28 AM, on 6/20/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\Program Files\AVPersonal\AVWUPSRV.EXE C:\Program Files\Network ICE\BlackICE\blackd.exe C:\WINDOWS\System32\cisvc.exe C:\WINDOWS\System32\CTsvcCDA.exe C:\WINDOWS\system32\drivers\KodakCCS.exe C:\WINDOWS\System32
vsvc32.exe C:\WINDOWS\System32\ScsiAccess.EXE C:\WINDOWS\System32\svchost.exe C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\wscntfy.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe C:\Program Files\Common Files\Real\Update_OBealsched.exe C:\WINDOWS\System32\LXSUPMON.EXE C:\Program Files\AVPersonal\AVSched32.EXE C:\PROGRA~1\NORTON~1
avapw32.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\System32\ezSP_Px.exe C:\Program Files\AWS\WeatherBug\Weather.exe C:\Program Files\Dell Support\DSAgnt.exe C:\Program Files\Network ICE\BlackICE\blackice.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe C:\PROGRA~1\Webshots\webshots.scr C:\WINDOWS\system32\wuauclt.exe C:\Documents and Settings\Annette\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.ieplugin.com/search.htm R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.ieplugin.com/search.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.discovermidsouth.com/Around_Town/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.ieplugin.com/search.htm R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.ieplugin.com/search.htm R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://resultsmaster.com/SmartOffers/Services/resultsmaster/ResultsMasterHomeLeftPane.htm R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://search.ieplugin.com/search.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing) O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: Intelligent Explorer - {69135BDE-5FDC-4B61-98AA-82AD2091BCCC} - C:\WINDOWS\systb.dll (file missing) O2 - BHO: CSBrBHO - {96DA5BEE-4ACC-476C-B3EC-54C6730C4293} - C:\PROGRA~1\Comet\Install\Temp\brbho.dll (file missing) O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing) O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [TkBellExe] 'C:\Program Files\Common Files\Real\Update_OBealsched.exe' -osboot O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN O4 - HKLM\..\Run: [AVSCHED32] C:\Program Files\AVPersonal\AVSched32.EXE /min O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1
avapw32.exe O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottime O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1 O4 - HKCU\..\Run: [DellSupport] 'C:\Program Files\Dell Support\DSAgnt.exe' /startup O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe O4 - Global Startup: Adobe Gamma Loader.lnk = ? O4 - Global Startup: BlackICE PC Protection.lnk = C:\Program Files\Network ICE\BlackICE\blackice.exe O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: (no name) - {A80F2DB2-80A9-4834-8F5A-4AB70F4EF4C3} - C:\WINDOWS\systb.dll (file missing) O9 - Extra 'Tools' menuitem: IMI - {A80F2DB2-80A9-4834-8F5A-4AB70F4EF4C3} - C:\WINDOWS\systb.dll (file missing) O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU) O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab O16 - DPF: WordJong by pogo - http://wordjong.pogo.com/applet-6.0.4.37/wordjong/wordjong-ob-assets.cab O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab? O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab O16 - DPF: {33288993-5664-11D4-8B5B-00D0B73B3518} (ell Class) - http://www.easports.com/downloads/games/common/ieell.cab O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx O16 - DPF: {5EB6A98B-F75B-4AC7-821D-BAD2C29D18C2} (CVALAXObj Class) - http://204.17.18.19:8080/ClickToTalk/download/CVALAX.CAB O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20040427/qtinstall.info.apple.com/saba/us/win/QuickTimeInstaller.exe O16 - DPF: {666DDE35-E955-11D0-A707-000000521958} - http://69.56.176.227/webplugin.cab O16 - DPF: {72944257-0AE0-44FD-8A51-AA21853092C8} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/76808a0e7ae82f/housecall.antivirus.com/housecall/xscan53.cab O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecurecare.net/rnt/rnl/java/RntX.cab O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{07CEBB70-DCD2-40F2-840A-C02E07DBCCEA}: NameServer = 192.168.0.1 O17 - HKLM\System\CS1\Services\Tcpip\..\{07CEBB70-DCD2-40F2-840A-C02E07DBCCEA}: NameServer = 192.168.0.1 O17 - HKLM\System\CS2\Services\Tcpip\..\{07CEBB70-DCD2-40F2-840A-C02E07DBCCEA}: NameServer = 192.168.0.1 O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE O23 - Service: BlackICE - Internet Security Systems, Inc. - C:\Program Files\Network ICE\BlackICE\blackd.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus
avapsvc.exe O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32
vsvc32.exe O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\Network ICE\BlackICEapapp.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

zbestwun2001 · Answer

Hi and welcome,

Be sure to look this solution over before you begin. There are a some item(s) I'm not familar with. If you recognze any, then just omit them from this fix.

Run HiJackThis then:

1. Click " Config..."
2. Click " Misc Tools"
3. Click " Open Process manager"

Next, while holding down the CTRL key, locate ( if present) and click on ( highlight) each of the following:

C:\Program Files\AWS\WeatherBug\Weather.exe

Now double-check and make sure that only those item(s) above are highlighted, then click " Kill process". Now, click " Refresh", check again, and repeat this step if any remain.

Run HiJackThis and click " Scan", then check(tick) the following, if present:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.ieplugin.com/search.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.ieplugin.com/search.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.ieplugin.com/search.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.ieplugin.com/search.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://resultsmaster.com/SmartOffers/Services/resultsmaster/ResultsMasterHomeLeftPane.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://search.ieplugin.com/search.htm
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
O2 - BHO: Intelligent Explorer - {69135BDE-5FDC-4B61-98AA-82AD2091BCCC} - C:\WINDOWS\systb.dll (file missing)
O2 - BHO: CSBrBHO - {96DA5BEE-4ACC-476C-B3EC-54C6730C4293} - C:\PROGRA~1\Comet\Install\Temp\brbho.dll (file missing)
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL (file missing)
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O9 - Extra button: (no name) - {A80F2DB2-80A9-4834-8F5A-4AB70F4EF4C3} - C:\WINDOWS\systb.dll (file missing)
O9 - Extra 'Tools' menuitem: IMI - {A80F2DB2-80A9-4834-8F5A-4AB70F4EF4C3} - C:\WINDOWS\systb.dll (file missing)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?
O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx
O16 - DPF: {5EB6A98B-F75B-4AC7-821D-BAD2C29D18C2} (CVALAXObj Class) - http://204.17.18.19:8080/ClickToTalk/download/CVALAX.CAB
O16 - DPF: {666DDE35-E955-11D0-A707-000000521958} - http://69.56.176.227/webplugin.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{07CEBB70-DCD2-40F2-840A-C02E07DBCCEA}: NameServer = 192.168.0.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{07CEBB70-DCD2-40F2-840A-C02E07DBCCEA}: NameServer = 192.168.0.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{07CEBB70-DCD2-40F2-840A-C02E07DBCCEA}: NameServer = 192.168.0.1
...( Verify that these ip addresses are for your isp's DNS Servers, if so, don't 'fix' these.)

Now, with all windows closed except HiJackThis, click " Fix checked".

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

folders...
C:\Program Files\AWS
C:\PROGRA~1\AWS

Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're ' in use', try deleting them from " Safe Mode".

Reboot and post back a new log, and let me know how everything goes.

Steve

ut4me · Answer

Thank you for your help.  Here is my new log   Logfile of HijackThis v1.99.1 Scan saved at 8:10:54 PM, on 6/22/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\Program Files\AVPersonal\AVWUPSRV.EXE C:\Program Files\Network ICE\BlackICE\blackd.exe C:\WINDOWS\System32\cisvc.exe C:\WINDOWS\System32\CTsvcCDA.exe C:\WINDOWS\system32\drivers\KodakCCS.exe C:\WINDOWS\System32
vsvc32.exe C:\WINDOWS\System32\ScsiAccess.EXE C:\WINDOWS\System32\svchost.exe C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\wscntfy.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe C:\Program Files\Common Files\Real\Update_OBealsched.exe C:\WINDOWS\System32\LXSUPMON.EXE C:\Program Files\AVPersonal\AVSched32.EXE C:\PROGRA~1\NORTON~1
avapw32.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\System32\ezSP_Px.exe C:\Program Files\Dell Support\DSAgnt.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Network ICE\BlackICE\blackice.exe C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe C:\PROGRA~1\Webshots\webshots.scr C:\Documents and Settings\Annette\Desktop\HijackThis.exe C:\WINDOWS\system32\wuauclt.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.discovermidsouth.com/Around_Town/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [TkBellExe] 'C:\Program Files\Common Files\Real\Update_OBealsched.exe' -osboot O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN O4 - HKLM\..\Run: [AVSCHED32] C:\Program Files\AVPersonal\AVSched32.EXE /min O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1
avapw32.exe O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottime O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe O4 - HKCU\..\Run: [DellSupport] 'C:\Program Files\Dell Support\DSAgnt.exe' /startup O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe O4 - Global Startup: BlackICE PC Protection.lnk = C:\Program Files\Network ICE\BlackICE\blackice.exe O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab O16 - DPF: WordJong by pogo - http://wordjong.pogo.com/applet-6.0.4.37/wordjong/wordjong-ob-assets.cab O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab O16 - DPF: {33288993-5664-11D4-8B5B-00D0B73B3518} (ell Class) - http://www.easports.com/downloads/games/common/ieell.cab O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20040427/qtinstall.info.apple.com/saba/us/win/QuickTimeInstaller.exe O16 - DPF: {72944257-0AE0-44FD-8A51-AA21853092C8} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/76808a0e7ae82f/housecall.antivirus.com/housecall/xscan53.cab O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecurecare.net/rnt/rnl/java/RntX.cab O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{07CEBB70-DCD2-40F2-840A-C02E07DBCCEA}: NameServer = 192.168.0.1 O17 - HKLM\System\CS1\Services\Tcpip\..\{07CEBB70-DCD2-40F2-840A-C02E07DBCCEA}: NameServer = 192.168.0.1 O17 - HKLM\System\CS2\Services\Tcpip\..\{07CEBB70-DCD2-40F2-840A-C02E07DBCCEA}: NameServer = 192.168.0.1 O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE O23 - Service: BlackICE - Internet Security Systems, Inc. - C:\Program Files\Network ICE\BlackICE\blackd.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus
avapsvc.exe O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32
vsvc32.exe O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\Network ICE\BlackICEapapp.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

zbestwun2001 · Answer

ut4me, I'm sorry that I didn't see your response. The log looks good but just to be sure post a fresh one and then I'll give you cleanup instructions. Once again I appologize. Steve

ut4me · Answer

I moved Hijack into it's own folder like you said. I deleted the files on 017 and this is my new log: Logfile of HijackThis v1.99.1 Scan saved at 8:43:21 PM, on 6/27/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe C:\Program Files\Common Files\Real\Update_OBealsched.exe C:\WINDOWS\System32\LXSUPMON.EXE C:\Program Files\AVPersonal\AVSched32.EXE C:\PROGRA~1\NORTON~1
avapw32.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\System32\ezSP_Px.exe C:\Program Files\Dell Support\DSAgnt.exe C:\Program Files\Network ICE\BlackICE\blackice.exe C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe C:\PROGRA~1\Webshots\webshots.scr C:\Program Files\AVPersonal\AVWUPSRV.EXE C:\Program Files\Network ICE\BlackICE\blackd.exe C:\WINDOWS\System32\cisvc.exe C:\WINDOWS\System32\CTsvcCDA.exe C:\WINDOWS\system32\drivers\KodakCCS.exe C:\WINDOWS\System32
vsvc32.exe C:\WINDOWS\System32\ScsiAccess.EXE C:\WINDOWS\System32\svchost.exe C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Hijack this\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.discovermidsouth.com/Around_Town/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [TkBellExe] 'C:\Program Files\Common Files\Real\Update_OBealsched.exe' -osboot O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN O4 - HKLM\..\Run: [AVSCHED32] C:\Program Files\AVPersonal\AVSched32.EXE /min O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1
avapw32.exe O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottime O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe O4 - HKCU\..\Run: [DellSupport] 'C:\Program Files\Dell Support\DSAgnt.exe' /startup O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe O4 - Global Startup: BlackICE PC Protection.lnk = C:\Program Files\Network ICE\BlackICE\blackice.exe O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab O16 - DPF: WordJong by pogo - http://wordjong.pogo.com/applet-6.0.4.37/wordjong/wordjong-ob-assets.cab O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab O16 - DPF: {33288993-5664-11D4-8B5B-00D0B73B3518} (ell Class) - http://www.easports.com/downloads/games/common/ieell.cab O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20040427/qtinstall.info.apple.com/saba/us/win/QuickTimeInstaller.exe O16 - DPF: {72944257-0AE0-44FD-8A51-AA21853092C8} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/76808a0e7ae82f/housecall.antivirus.com/housecall/xscan53.cab O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecurecare.net/rnt/rnl/java/RntX.cab O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE O23 - Service: BlackICE - Internet Security Systems, Inc. - C:\Program Files\Network ICE\BlackICE\blackd.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus
avapsvc.exe O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32
vsvc32.exe O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe O23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\Network ICE\BlackICEapapp.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

zbestwun2001 · Answer

Besides that fact that HJT needs its own folder on C:\ drive, and that I can't find any info on those O17 entries, which makes me think it's nasty, the log looks good.

If those O17's aren't yours delete them, and just move the HJT program to where I recommended, all looks good.

Do that, post a fresh log and we will get you cleaned up and on your way.

Steve

ut4me · Answer

Here is my latest log: Logfile of HijackThis v1.99.1Scan saved at 7:55:34 PM, on 6/27/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exeC:\Program Files\Common Files\Real\Update_OBealsched.exeC:\WINDOWS\System32\LXSUPMON.EXEC:\Program Files\AVPersonal\AVSched32.EXEC:\PROGRA~1\NORTON~1
avapw32.exeC:\Program Files\QuickTime\qttask.exeC:\WINDOWS\System32\ezSP_Px.exeC:\Program Files\Dell Support\DSAgnt.exeC:\Program Files\Network ICE\BlackICE\blackice.exeC:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exeC:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exeC:\PROGRA~1\Webshots\webshots.scrC:\Program Files\AVPersonal\AVWUPSRV.EXEC:\Program Files\Network ICE\BlackICE\blackd.exeC:\WINDOWS\System32\cisvc.exeC:\WINDOWS\System32\CTsvcCDA.exeC:\WINDOWS\system32\drivers\KodakCCS.exeC:\WINDOWS\System32
vsvc32.exeC:\WINDOWS\System32\ScsiAccess.EXEC:\WINDOWS\System32\svchost.exeC:\WINDOWS\wanmpsvc.exeC:\WINDOWS\System32\MsPMSPSv.exeC:\WINDOWS\system32\wuauclt.exeC:\WINDOWS\system32\wscntfy.exeC:\WINDOWS\system32\wuauclt.exeC:\Documents and Settings\Annette\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.comR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.discovermidsouth.com/Around_Town/R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.comR1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhostO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocxO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dllO2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dllO2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dllO3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dllO3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dllO4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exeO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXEO4 - HKLM\..\Run: [TkBellExe] 'C:\Program Files\Common Files\Real\Update_OBealsched.exe' -osbootO4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUNO4 - HKLM\..\Run: [AVSCHED32] C:\Program Files\AVPersonal\AVSched32.EXE /minO4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1
avapw32.exeO4 - HKLM\..\Run: [nwiz] nwiz.exe /installO4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottimeO4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exeO4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exeO4 - HKCU\..\Run: [DellSupport] 'C:\Program Files\Dell Support\DSAgnt.exe' /startupO4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exeO4 - Global Startup: BlackICE PC Protection.lnk = C:\Program Files\Network ICE\BlackICE\blackice.exeO4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exeO4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exeO4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXEO8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.htmlO8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.htmlO8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.htmlO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.htmlO8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.htmlO9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dllO9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dllO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cabO16 - DPF: WordJong by pogo - http://wordjong.pogo.com/applet-6.0.4.37/wordjong/wordjong-ob-assets.cabO16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cabO16 - DPF: {33288993-5664-11D4-8B5B-00D0B73B3518} (ell Class) - http://www.easports.com/downloads/games/common/ieell.cabO16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cabO16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20040427/qtinstall.info.apple.com/saba/us/win/QuickTimeInstaller.exeO16 - DPF: {72944257-0AE0-44FD-8A51-AA21853092C8} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CABO16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/76808a0e7ae82f/housecall.antivirus.com/housecall/xscan53.cabO16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CABO16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cabO16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecurecare.net/rnt/rnl/java/RntX.cabO16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cabO17 - HKLM\System\CCS\Services\Tcpip\..\{07CEBB70-DCD2-40F2-840A-C02E07DBCCEA}: NameServer = 192.168.0.1O17 - HKLM\System\CS1\Services\Tcpip\..\{07CEBB70-DCD2-40F2-840A-C02E07DBCCEA}: NameServer = 192.168.0.1O17 - HKLM\System\CS2\Services\Tcpip\..\{07CEBB70-DCD2-40F2-840A-C02E07DBCCEA}: NameServer = 192.168.0.1O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXEO23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXEO23 - Service: BlackICE - Internet Security Systems, Inc. - C:\Program Files\Network ICE\BlackICE\blackd.exeO23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exeO23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exeO23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXEO23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus
avapsvc.exeO23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exeO23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32
vsvc32.exeO23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exeO23 - Service: RapApp - Internet Security Systems, Inc. - C:\Program Files\Network ICE\BlackICEapapp.exeO23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exeO23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXEO23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exeO23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

zbestwun2001 · Answer

Excellent!!!!

This is my normal post for when you are clean - which you now are - or seem to be. Please advise of any problems you still have :-

Here are some last minute instructions.

Download and run CleanUp and clean up all the junk we have left.
Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
You can find instructions on how to enable and re enable system restore here:
Managing Windows Millennium System Restore
or
Windows XP System Restore Guide
re-enable system restore with instructions from tutorial above
Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
1. This is my normal post for when you are clear - which you now are - or seem to be. Please advise of any problems you still have :-
  
  Here are some last minute instructions.
2. Download and run CleanUp and clean up all the junk we have left.
3. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
4. You can find instructions on how to enable and re enable system restore here:
  Managing Windows Millennium System Restore
  or
  Windows XP System Restore Guide
  re-enable system restore with instructions from tutorial above
5. Make your Internet Explorer more secure - This can be done by following these simple instructions:
6. From within Internet Explorer click on the Tools menu and then click on Options.
7. Click once on the Security tab
8. Click once on the Internet icon so it becomes highlighted.
9. Click once on the Custom Level button.
10. 2. Change the Download signed ActiveX controls to Prompt
  3. Change the Download unsigned ActiveX controls to Disable
  4. Change the Initialise and script ActiveX controls not marked as safe to Disable
  5. Change the Installation of desktop items to Prompt
  6. Change the Launching programs and files in an IFRAME to Prompt
  7. Change the Navigate sub-frames across different domains to Prompt
  8. When all these settings have been made, click on the OK button.
  9. If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs:
Computer Safety On line - Anti-Virus
Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
Computer Safety On line - Software Firewalls
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:
Instructions for - Spybot S & D and Ad-aware
Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot. A tutorial on installing & using this product can be found here:
Instructions for - Spybot S & D and Ad-aware
Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A article on anti-malware products with links for this program and others can be found here:
Computer Safety on line - Anti-Malware
Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Steve

zbestwun2001 · Answer

Your quite welcome This thread is now closed

ut4me · Answer

Thanks Steve for all of your help.  I did exactly as you stated and still had problems accessing certain sites.  In the back of my mind, I wondered if it could be the router but I had tried hooking the modem straight up to the computer and still couldn't access certain sites. What I didn't do was to reboot at the time.   I thought I will try this one more time only this time when I hooked the modem directly up to the computer, I rebooted and everything runs perfectly. I feel so stupid but live and learn. I do appreciate all of your time and effort to help me. Thanks again!

Virus & Spyware

My hijack log

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