My HJT log - please help

While you wait for an expert to review your logfile, I can see you still have HijackThis

In a temporary situation.  The information at this link will explain why this should not be,

and instruct how to correct this.  Thanks much.

http://russelltexas.com/spywareinfo/createhjtfolder.htm

Thanks pskelley, I got that taken care of.

You have been RedSwooshed...but we will kill it.

Run Hijackthis, scan and check:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://rd.yahoo.com/customize/ymsgr/defaults/*http://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/slv/ycheck/as/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/slv/ycheck/as/*http://search.yahoo.com/search?p=%s
R3 - Default URLSearchHook is missing

Also check these second line ActiveX scripts...they will return and re-acquire your machine if you re-visit those links without having activeX protection. Some of these are OK, but superfluous as you have way too many in my opinion...good and bad. Deleting them does not prevent you from making the program work later if you revisit their website and re-download their script installer.  (Final message from me will give you the tools to stop the real bad ones):

O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.charter.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {0122955E-1FB0-11D2-A238-006097FAEE8B} (CscClnt Class) - http://www.servesafe.net/central/02030105/cccabs/CleverContent.cab

O16 - DPF: {1954A4B1-9627-4CF2-A041-58AA2045CB35} (Brix6ie Control) - http://a19.g.akamai.net/7/19/7125/1269/ftp.coupons.com/v6/brix6ie.cab
O16 - DPF: {234B7457-1A7E-4268-BA71-9936F0C78BEC} (ContentCleanup3X Control) - http://a840.g.akamai.net/7/840/5805/v1503/www.contentwatch.com/cleanup/includes/ContentCleanup3Proj1.cab

O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} (NMInstall Control) - http://a14.g.akamai.net/f/14/7141/1d/www.nielsennetpanel.com/netmeter4_5/nminstall_en_4.52.30.0_SILENT_2.cab

O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/1433/ftp.coupons.com/v3121/cpbrkpie.cab
O16 - DPF: {A48D0309-8DA3-41AA-98E4-89194D471890} (Pulse V5 ActiveX Control) - http://www.pulse3d.com/players/english/5.2/win/PulsePlayer5.2AxWin.cab

O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.brightstreet.com/cif/download/bin/actxcab.cab

O16 - DPF: {AB9820A0-02A9-11D5-A72F-004F4E002BD6} (JFC Classes) - http://216.27.30.197/java2/cabs/swing.cab
O16 - DPF: {B69F2A9C-E470-11D3-AFA3-525400DB7692} (Actimage Room Control) - http://ib.armstrong.com/ib/databases/actimage30717.cab

O16 - DPF: {C6B086D2-146B-47A4-A218-B82DCAF2D872} (cpbrxpie Control) - http://a19.g.akamai.net/7/19/7125/4007/ftp.coupons.com/r3120/cpbrxpie.cab
O16 - DPF: {CD17FAAA-17B4-4736-AAEF-436EDC304C8C} (ContentAuditX Control) - http://a840.g.akamai.net/7/840/5805/v1503/www.contentwatch.com/audit/includes/ContentAuditControl.cab

With no other windows open click on fix checked button in Hijackthis.

Exit Hijackthis. Reboot.

Download and run these two programs at the following link (Spybot S&D and Adaware). Use Spybot first.

Chris has posted an excellent tutorial by dgosling on how to run Spybot S&D and also how to enable customized deep scanning functions for Adaware. Once you set these options they will be retained for future scans by Adaware.

Follow the directions in this detailed guide for Spybot and Adaware...print out the guide and go slow on the directions for the custom setup of Adaware:

http://www.cjwd.demon.co.uk/spybot-adaware.html

After cleaning with Spybot and Adaware, reboot a final time and Run Disk Cleaner.

Type cleanmgr at Start/Run. Scan all hard drives and check all categories at the end and click OK.
Browse a bit and post a new Hijackthis log.

All the best,

Texruss
www.russelltexas.com
Spyware Fighter Wilders Forum
Slyware Warrior Tom Coyote Forum
Expert Malware Responder Dell Forum

Thanks for your help.  I have done everything you told me to do except the disk cleanup. My disk clean up will not work.  It will get to three dots and stalls out.  Can you tell me what to do to get it to work?  Again thanks for your help.

volfan65

If you have any problems with Disk Cleaner completing...XP users can fix it here: http://support.microsoft.com/default.aspx?scid=kb;en-us;812248

Post back a fresh log. Edit: BTW...please include the header to your log that shows version of Windows and Hijackthis version.

Texruss
www.russelltexas.com
Spyware Fighter Wilders Forum
Slyware Warrior Tom Coyote Forum
Expert Malware Responder Dell Forum

 

Message Edited by Texruss on 06-06-2004 03:40 PM

TexRuss wrote:
"If you have any problems with Disk Cleaner completing...XP users can fix it here: http://support.microsoft.com/default.aspx?scid=kb;en-us;812248"

Russ, JFYI.
One of the forum regulars (Denny Denham) has a .reg file available to impliment the above 'Compress old files' fix. Located at:
http://www2.whidbey.net/djdenham/DeleteOldFiles.htm.

Here is my lates HTJ log.  My computer is still extremely slow.  Any help will be apprecitated.  thanks for your time.

volfan65

Logfile of HijackThis v1.97.7
Scan saved at 4:37:17 PM, on 6/6/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Roxio\GoBack\GBPoll.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\PROGRA~1\NORTON~3\NORTON~1\navapw32.exe
C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\NORTON~3\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\Program Files\FrontierNet\FrontierNet DSL Attendant\app\TangoService.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\PROGRA~1\FRONTI~1\FRONTI~1\app\TangoManager.exe
C:\WINDOWS\System32\hphmon05.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Roxio\GoBack\GBTray.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\ScreenArt\WillowRd.exe
C:\Program Files\BHODemon\BHODemon.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Norton Internet Security\ATRACK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Sue\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wepaid.com/portal.php?member=volfan
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1; ;localhost
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Yahoo! Companion BHO - {13F537F0-AF09-11d6-9029-0002B31F9E59} - C:\Program Files\Yahoo!\Companion\ycomp5_0_2_4.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\ycomp5_0_2_4.dll
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~3\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [QD FastAndSafe] C:\PROGRA~1\NORTON~3\NORTON~2\QDCSFS.exe /scheduler
O4 - HKLM\..\Run: [TangoManager] C:\PROGRA~1\FRONTI~1\FRONTI~1\app\TANGOM~1.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Startup: BHODemon.lnk = C:\Program Files\BHODemon\BHODemon.exe
O4 - Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
O4 - Global Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV03.EXE
O4 - Global Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: ScreenArt.lnk = C:\Program Files\ScreenArt\WillowRd.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/games/clients/y/ht1_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security2.norton.com/SSC/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - http://rtc.webresponse.microsoft.com/media/XP/TLIEFlash.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37588.3815740741
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/essentials/ymmapi_0410.dll
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse.one.microsoft.com/oas/ActiveX/FileXfer.cab
O16 - DPF: {A922B6AB-3B87-11D3-B3C2-0008C7DA6CB9} (InetDownload Class) - http://activex.microsoft.com/activex/controls/WindowsMedia/downloadcontrol.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab

 

>My computer is running extremely slow and I have DSL

OK...get rid of Backweb in Control Panel/Add or Remove Programs (the lousy Kodak Easyshare adware) and lets see if it gets better.

When you say slow...do you mean IE browsing slow or your computer even offline? You have some processes autoloading I would never allow to autostart...like the Kincade screensaver, Norton's SpeedDisk, and Quicktime. Autostarting for Norton SpeedDisk and Quicktime should be turned off in their options in my opinion. The screensaver is another resource hog...I never use a screensaver myself. YMMV.

I also wonder about the Tango Manager program from your ISP and would like to know if it is a speed bump problem. 

Texruss

We did get the disk cleanup to work by going to start/ run and typing regedit and following what to do there.  We did not make a backup and realized it after we had deleted what was there.  The disk cleanup did work and we deleted what was found.  We also did the other things you suggested about the auto start.  we did not find backweb in the add/remove box, but we delete the kodak easyhare. We don't know what the tango manager program is.  Thanks again for your help

volfan65 

Performance improved any?

>we did not find backweb in the add/remove box, but we delete the kodak easyshare.

One and the same dirty dog. 

>We don't know what the tango manager program is.

Ask your ISP if it is necessary:

http://www.nts.com/support/Tango/Manager.html


All the best,

Texruss
www.russelltexas.com
Spyware Fighter Wilders Forum
Slyware Warrior Tom Coyote Forum
Expert Malware Responder Dell Forum