no control panel, no restore, removed system admin privs.

Question

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:15:04 AM, on 10/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Palm\HotSync.exe
C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 12 Standard\MiniMavis.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\printer.exe
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKUS\S-1-5-20\..\Run: [WinAVX] C:\WINDOWS\system32\WinAvXX.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\HotSync.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: MiniMavis.lnk = C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 12 Standard\MiniMavis.exe
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0DB16A1D-D04F-461D-AAEE-4BAE38EA6E18}: NameServer = 209.40.64.2 209.40.64.1
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\sulimo.dat
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

--
End of file - 9100 bytes

bamajim · Answer

wcampbel 1. Go HERE and download FakeAlertFix Save it to your Desktop Double click the Zip file to unzip it. Open the FakeAlertFix Folder Double Click FakeAlertFix.vbe to run the program Then Select O.K. at the prompt Allow the program to run When it is finished it wil produce a log C:\FakeAlertFix.txt Copy and paste the results of that log in your reply 2. Then reboot your PC ->> Rerun Hijackthis and post a fresh Hiajckthis log Note: you may have to post the results in more than one reply Microsoft MVP Windows-Security CastleCops Instructor 'The world is what you make of it'

wcampbel · Answer

FakeAlertFix Version 1.4 By bamajim @ CastleCops.com ======================================== ======================================== Values under HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List %windir%\system32\sessmgr.exe C:\Program Files\Real\RealPlayerealplay.exe C:\WINDOWS\SYSTEM32\dplaysvr.exe C:\Program Files\Infogrames Interactive\Scrabble 2\Scrabble v2.0.exe C:\Program Files\Electronic Arts\Need For Speed III
fs3.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\iTunes\iTunes.exe C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\MSN Messenger\livecall.exe %windir%\system32\winav.exe

wcampbel · Answer

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:15:04 AM, on 10/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Palm\HotSync.exe
C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 12 Standard\MiniMavis.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\printer.exe
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKUS\S-1-5-20\..\Run: [WinAVX] C:\WINDOWS\system32\WinAvXX.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\HotSync.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: MiniMavis.lnk = C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 12 Standard\MiniMavis.exe
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0DB16A1D-D04F-461D-AAEE-4BAE38EA6E18}: NameServer = 209.40.64.2 209.40.64.1
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\sulimo.dat
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

--
End of file - 9100 bytes

bamajim · Answer

wcampbel

Better.

1. Your log does show you are running 2 Antivirus programs: AntiVir PersonalEdition Classic and McAfee.

Running 2 Antivirus programs is never a good idea.
Since they both do the same job, running 2 can cause conflicts, system slowdowns, and may even allow some malware to slip by.
I recommend that you unistall one of them through Add/Remove Programs. And in your reply tell me which Anti Virus Program you decided to keep.

2. Please download ATF Cleaner by Atribune.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

For Technical Support, double-click the e-mail address located at the bottom of each menu.

This will remove all files from the items that are checked so if you have some cookies you'd like to save. please move them to a different directory first.

3. Run an online virus scan called Kaspersky from HERE.

1. Click on " Kaspersky Online Scanner"
2. A new smaller window will pop up. Press on " Accept". After reading the contents.
3. Now Kaspersky will update the anti-virus database. Let it run.
4. Click on " Next"->>" Scan Settings", and make sure the database is set to " extended". And check both the scan options. Then click OK.
5. Then click on " My Computer". And the scan will start.
6. Once finished, save a log as ". txt" to the desktop.

Copy and post the results of the Kaspersky Online scan

Microsoft MVP Windows-Security

CastleCops Instructor

"The world is what you make of it"

wcampbel · Answer

1. I removed the McAfee. 2. Ran ATF-cleaner. 3. Ran Kaspersky scan here is log:   KASPERSKY ONLINE SCANNER REPORT  Wednesday, October 10, 2007 12:43:53 PM  Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)  Kaspersky Online Scanner version: 5.0.98.0  Kaspersky Anti-Virus database last update: 10/10/2007  Kaspersky Anti-Virus database records: 430488 ------------------------------------------------------------------------------- Scan Settings:  Scan using the following antivirus database: extended  Scan Archives: true  Scan Mail Bases: true Scan Target - My Computer:  C:\  D:\ Scan Statistics:  Total number of scanned objects: 88602  Number of viruses found: 3  Number of infected objects: 3  Number of suspicious objects: 0  Duration of the scan process: 01:39:09 Infected Object Name / Virus Name / Last Action C:\41603c1a18a1662d7728\mrt.exe Object is locked skipped C:\41603c1a18a1662d7728\mrtstub.exe Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\MPLog-10012007-062634.log Object is locked skipped C:\Documents and Settings\Bob\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped C:\Documents and Settings\Bob\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt_GTActions.log Object is locked skipped C:\Documents and Settings\Bob\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\gdql_d_DSAgnt.log Object is locked skipped C:\Documents and Settings\Bob\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\glog.log Object is locked skipped C:\Documents and Settings\Bob\Cookies\INDEX.DAT Object is locked skipped C:\Documents and Settings\Bob\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\Bob\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\Bob\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped C:\Documents and Settings\Bob\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT Object is locked skipped C:\Documents and Settings\Bob
tuser.dat Object is locked skipped C:\Documents and Settings\Bob
tuser.dat.LOG Object is locked skipped C:\Documents and Settings\Jennifer\Steph\Local Settings\Temporary Internet Files\Content.IE5\EJ05ALWZ\ad-sp2-fastclick[1].swf Infected: not-virus:Hoax.SWF.Alerter.a skipped C:\Documents and Settings\LocalService\Cookies\INDEX.DAT Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT Object is locked skipped C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\LocalService
tuser.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped C:\Documents and Settings\NetworkService
tuser.dat.LOG Object is locked skipped C:\Documents and Settings\Zach\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\omfge.class-65499117-1d120016.class Infected: Trojan-Downloader.Java.OpenStream.y skipped C:\Program Files\HP\hpcoretech\hpcmerr.log Object is locked skipped C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Bob\Data\chandir.dat Object is locked skipped C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Bob\Data\chandir.idx Object is locked skipped C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Bob\Data\chn.dat Object is locked skipped C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Bob\Data\chn.idx Object is locked skipped C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Bob\Data\D0000000.FCS Object is locked skipped C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Bob\Data\inuse.txt Object is locked skipped C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Bob\Data\L0000004.FCS Object is locked skipped C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Bob\Data\main.log Object is locked skipped C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Bob\Data\prs.dat Object is locked skipped C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Bob\Data\prs.idx Object is locked skipped C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Bob\Data\prs_die.dat Object is locked skipped C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Bob\Data\prs_die.idx Object is locked skipped C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Bob\Data\prs_dnd.dat Object is locked skipped C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Bob\Data\prs_dnd.idx Object is locked skipped C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Bob\Data\prs_ext.dat Object is locked skipped C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Bob\Data\prs_ext.idx Object is locked skipped C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Bob\Data\prs_rcv.dat Object is locked skipped C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Bob\Data\prs_rcv.idx Object is locked skipped C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Bob\Data\storydb.dat Object is locked skipped C:\Program Files\Logitech\Desktop Messenger\8876480\Users\Bob\Data\storydb.idx Object is locked skipped C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1271\A0093235.dll Infected: not-a-virus:FraudTool.Win32.BestSeller.a skipped C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP1296\change.log Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\catsrv.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\catsrvut.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\clbcatex.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\clbcatq.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\colbact.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\comadmin.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\comrepl.exe Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\comsvcs.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\comuid.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\es.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\msdtcprx.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\msdtctm.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\msdtcuiu.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\mtxclu.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\mtxoci.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$\ole32.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$pcrt4.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$pcss.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB828741$	xflog.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\callcont.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\cmdevtgprov.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\gdi32.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\h323.tsp Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\h323msp.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\helpctr.exe Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\ipnathlp.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\lsasrv.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\mf3216.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\msasn1.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\msgina.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\mst120.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$
etapi32.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$
mcom.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$tcdll.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\schannel.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB835732$\xpsp2res.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\dao360.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\expsrv.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msexch40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msexcl40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msjet40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msjetoledb40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msjint40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msjter40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msjtes40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msltus40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\mspbde40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msrd2x40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msrd3x40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msrepl40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\mstext40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\mswdat10.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\mswstr10.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\msxbde40.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB837001$\vbajet32.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB839645$\fldrclnr.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB839645$\shell32.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB839645$\shlwapi.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB839645$\sxs.dll Object is locked skipped C:\WINDOWS\$NtUninstallKB839645$\xpsp2res.dll Object is locked skipped C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped C:\WINDOWS\ModemLog_BCM V.92 56K Modem.txt Object is locked skipped C:\WINDOWS\SchedLgU.Txt Object is locked skipped C:\WINDOWS\SoftwareDistribution\EventCache\{4D365203-CDB9-4C56-9B3B-525EA736FD16}.bin Object is locked skipped C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped C:\WINDOWS\Sti_Trace.log Object is locked skipped C:\WINDOWS\SYSTEM32\CatRoot2\edb.log Object is locked skipped C:\WINDOWS\SYSTEM32\CatRoot2	mp.edb Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.MAP Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING.VER Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING1.MAP Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\MAPPING2.MAP Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.MAP Object is locked skipped C:\WINDOWS\WIADEBUG.LOG Object is locked skipped C:\WINDOWS\WIASERVC.LOG Object is locked skipped C:\WINDOWS\WindowsUpdate.log Object is locked skipped Scan process completed.

bamajim · Answer

wcampbel Excellent 1. We need to make sure we can see hidden files and folders To enable the viewing of Hidden and System files follow these steps: Right click on Start and select Explore. Select the Tools menu and click Folder Options. After the new window appears select the View tab. Put a checkmark in the checkbox labeled Display the contents of system folders. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders. Remove the checkmark from the checkbox labeled Hide file extensions for known file types. Remove the checkmark from the checkbox labeled Hide protected operating system files. Click Yes To confirm Press the Apply button and then the OK button. 2. Using Windows Explorer (Right click on 'Start,' select 'Explore,' and you will see the 'tree' of file folders in the left side of the window. Click on the '+' next to any folder name to expand its contents) Locate and empty (delete all of the files in the following folder, but do not delete the folder itself) C:\Documents and Settings\Zach\Application Data\Sun\Java\Deployment\cache\javapi\v1.0 Close Windows Explorer->> Reboot your PC ->> rerun Hijackthis and post a fresh Hiajckthis log Microsoft MVP Windows-Security CastleCops Instructor 'The world is what you make of it'

wcampbel · Answer

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:15:04 AM, on 10/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Palm\HotSync.exe
C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 12 Standard\MiniMavis.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\printer.exe
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKUS\S-1-5-20\..\Run: [WinAVX] C:\WINDOWS\system32\WinAvXX.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\HotSync.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: MiniMavis.lnk = C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 12 Standard\MiniMavis.exe
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0DB16A1D-D04F-461D-AAEE-4BAE38EA6E18}: NameServer = 209.40.64.2 209.40.64.1
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\sulimo.dat
O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

--
End of file - 9100 bytes

bamajim · Answer

wcampbel

Good job, almost there.

1. Open Notepad (Not Wordpad)
Select Edit and uncheck Wordwrap
Copy and paste the following into Notepad
(Making sure there is no space between the top of the window and the first line)

REGEDIT4

[HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\system32\winav.exe"=-

After you copy and paste it your cursor should be at the end of the first line
Hit Enter so your cursor is under the last line

Click File->> Save as->>type in fix.reg->>
Under " Save as type" Select " All Files"->> save it to your Desktop
Close Notepad

The fix.reg file should now appear on your Desktop (If it saved properly it will look like a stack of small blue blocks)

Rt Click and Select merge->>If prompted to Merge this Select Yes (it will appear that nothing has happened but that's o.k.)

2. Rerun Hijackthis (scan only) and place checks beside the following entries

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKUS\S-1-5-20\..\Run: [WinAVX] C:\WINDOWS\system32\WinAvXX.exe (User 'NETWORK SERVICE')

Close all other open windows except Hijackthis and Select "Fix checked"

Close Hijackthis ->> reboot your PC ->> Rerun Hijackthis and let me see one more fresh Hijackthis log

And give me an update on how your PC is running now.

Microsoft MVP Windows-Security

CastleCops Instructor

"The world is what you make of it"

wcampbel · Answer

The computer is running much better. I really appreciate your help on this.  Here is the Hijackthis log:   Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:42:57 PM, on 10/10/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe C:\Program Files\Network Associates\Common Framework\FrameworkService.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\BCMSMMSG.exe C:\WINDOWS\system32\dla	fswctrl.exe C:\WINDOWS\System32\DSentry.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\Common Files\Real\Update_OBealsched.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe C:\Program Files\DellSupport\DSAgnt.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe C:\Program Files\Adobe\Acrobat 7.0\Readereader_sl.exe C:\Program Files\Palm\HotSync.exe C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 12 Standard\MiniMavis.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla	fswctrl.exe O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe O4 - HKLM\..\Run: [PCMService] 'C:\Program Files\Dell\Media Experience\PCMService.exe' O4 - HKLM\..\Run: [TkBellExe] 'C:\Program Files\Common Files\Real\Update_OBealsched.exe' -osboot O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe O4 - HKLM\..\Run: [UpdateManager] 'C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe' /r O4 - HKLM\..\Run: [McAfeeUpdaterUI] 'C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe' /StartedFromRunKey O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE O4 - HKLM\..\Run: [HP Component Manager] 'C:\Program Files\HP\hpcoretech\hpcmpmgr.exe' O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe O4 - HKLM\..\Run: [HP Software Update] 'C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe' O4 - HKLM\..\Run: [iTunesHelper] 'C:\Program Files\iTunes\iTunesHelper.exe' O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottime O4 - HKLM\..\Run: [Windows Defender] 'C:\Program Files\Windows Defender\MSASCui.exe' -hide O4 - HKLM\..\Run: [avgnt] 'C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe' /min O4 - HKCU\..\Run: [DellSupport] 'C:\Program Files\DellSupport\DSAgnt.exe' /startup O4 - HKCU\..\Run: [msnmsgr] 'C:\Program Files\MSN Messenger\msnmsgr.exe' /background O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] 'C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe' -t (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] 'C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe' -t (User 'Default user') O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Readereader_sl.exe O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\HotSync.exe O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: MiniMavis.lnk = C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 12 Standard\MiniMavis.exe O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing) O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing) O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{0DB16A1D-D04F-461D-AAEE-4BAE38EA6E18}: NameServer = 209.40.64.2 209.40.64.1 O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe -- End of file - 8197 bytes

bamajim · Answer

wcampbel

You may now remove/delete/uninstall the tools we used to clean your PC

Now that your log is clean

There are some final notes:
Disable and Enable System Restore

Lets create a clean System Restore point
the instructions are here

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.

Updating Java:

Download the latest version of
Java Runtime Environment (JRE) 6.u3.
Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
Click the " Download" button to the right.
Check the box that says: " Accept License Agreement".
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u3-windowsi586-p.exe to install the newest version.

Make your Internet Explorer more secure
This can be done by following these simple instructions:

Open Internet Explorer click Tools->> Options.
Click Security tab
Click once on the Internet icon so it becomes highlighted.
Click Custom Level.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click OK.
If it prompts you to save the settings, press Yes.
Next press Apply and then OK to exit the Internet Properties page

Update your Anti Virus Software

Use and maintain a Firewall Only one though

There is a list HERE
All of which are free

Download and install SiteHound by Firetrust for protection against malicious websites.

Pick the version that matches your browser

Visit Microsoft's Windows Update Site Frequently for critical updates

Backup your Important Documents and Files on a regular basis

To a disc or a USB key, not your Hardrive

You may want to read this article" So how did I get infected in the first place" by Tony Klein

surf safe

Microsoft MVP Windows-Security

CastleCops Instructor

"The world is what you make of it"

Virus & Spyware

no control panel, no restore, removed system admin privs.

Was this post helpful?