please help! - hijack and ewido reports

Question

Logfile of HijackThis v1.99.1 Scan saved at 6:00:11 PM, on 7/2/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\userinit.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\alg.exe C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe C:\Program Files\ewido\security suite\ewidoctrl.exe C:\Program Files\Apoint\Apoint.exe C:\WINDOWS\System32\BacsTray.exe C:\Program Files\Dell\QuickSet\quickset.exe C:\WINDOWS\system32\dla	fswctrl.exe C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe C:\WINDOWS\System32\DSentry.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\Common Files\Real\Update_OBealsched.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe C:\Program Files\ewido\security suite\ewidoguard.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\Program Files\Common Files\Dell\EUSW\Support.exe C:\PROGRA~1\mcafee.com\agent\mcregwiz.exe C:\WINDOWS\System32\intel32.exe C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe C:\WINDOWS\System32\ctfmon.exe C:\Program Files\Spyware Doctor\swdoctor.exe C:\Program Files\Apoint\Apntex.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe C:\WINDOWS\System32
vsvc32.exe C:\WINDOWS\System32\wdfmgr.exe C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\System32\WLTRYSVC.EXE C:\WINDOWS\System32\bcmwltry.exe C:\Documents and Settings\Amanda\Desktop\HijackThis.exe C:\WINDOWS\System32\wbem\wmiapsrv.exe C:\WINDOWS\System32\wbem\wmiprvse.exe C:\WINDOWS\System32\wbem\wmiprvse.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Amanda\LOCALS~1\Temp\se.dll/spage.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Amanda\LOCALS~1\Temp\se.dll/spage.html O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file) O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1	ools\iesdsg.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla	fswshx.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1	ools\iesdpb.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe O4 - HKLM\..\Run: [bacstray] BacsTray.exe O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla	fswctrl.exe O4 - HKLM\..\Run: [StorageGuard] 'C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe' /r O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe O4 - HKLM\..\Run: [PCMService] 'C:\Program Files\Dell\Media Experience\PCMService.exe' O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottime O4 - HKLM\..\Run: [TkBellExe] 'C:\Program Files\Common Files\Real\Update_OBealsched.exe' -osboot O4 - HKLM\..\Run: [VSOCheckTask] 'c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe' /checktask O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\mcafee.com\agent\mcregwiz.exe /autorun O4 - HKLM\..\Run: [intel32.exe] C:\WINDOWS\System32\intel32.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [Spyware Doctor] 'C:\Program Files\Spyware Doctor\swdoctor.exe' /Q O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe O4 - Global Startup: Digital Line Detect.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing) O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing) O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1	ools\iesdpb.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\webelated.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\webelated.htm O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O18 - Filter: text/html - (no CLSID) - (no file) O18 - Filter: text/plain - (no CLSID) - (no file) O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32
vsvc32.exe O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE   ---------------------------------------------------------  ewido security suite - Scan report ---------------------------------------------------------  + Created on:   5:54:11 PM, 7/2/2005  + Report-Checksum:  CABF8925  + Date of database:  7/3/2005  + Version of scan engine: v3.0  + Duration:    32 min  + Scanned Files:   55045  + Speed:    28.38 Files/Second  + Infected files:   9  + Removed files:   0  + Files put in quarantine:  0  + Files that could not be opened: 0  + Files that could not be cleaned: 0  + Binder:  Yes  + Crypter:  Yes  + Archives:  Yes  + Scanned items:  C:\  + Scan result:  C:\Documents and Settings\Amanda\Cookies\amanda@dcsgcxwngpifwznfzlmv83o6w_5w4m[1].txt -> Spyware.Tracking-Cookie -> Ignored  C:\Documents and Settings\Amanda\Cookies\amanda@statse.webtrendslive[2].txt -> Spyware.Tracking-Cookie -> Ignored  C:\Documents and Settings\Amanda\Local Settings\Temp\ihkcakof.exe -> Dialer.Generic -> Ignored  C:\Documents and Settings\Amanda\Local Settings\Temp\ojgjppmd.exe -> Dialer.Generic -> Ignored  C:
tdetecd.exe -> Spyware.Hijacker.Generic -> Ignored  C:\WINDOWS\SYSTEM32\gglib.exe -> Spyware.Hijacker.Generic -> Ignored  C:\WINDOWS\SYSTEM32\intel32.exe -> Trojan.Agent.ff -> Ignored  C:\WINDOWS\SYSTEM32\oleadm.dll -> Trojan.Agent.ff -> Ignored  C:\WINDOWS\uninstIU.exe -> Trojan.Agent.ff -> Ignored ::Report End

zbestwun2001 · Answer

Hi and welcome, Download KillBox, unzip it to your desktop, then run it. Now: 1. select ' Action | Delete on reboot'. 2. copy/paste the following file name(s), one at a time, in the ' Paste Path of File to Delete' field: C:\Documents and Settings\Amanda\Cookies\amanda@dcsgcxwngpifwznfzlmv83o6w_5w4m[1].txt C:\Documents and Settings\Amanda\Cookies\amanda@statse.webtrendslive C:\Documents and Settings\Amanda\Local Settings\Temp\ihkcakof.exe C:\Documents and Settings\Amanda\Local Settings\Temp\ojgjppmd.exe C:
tdetecd.exe C:\WINDOWS\SYSTEM32\gglib.exe C:\WINDOWS\SYSTEM32\intel32.exe C:\WINDOWS\SYSTEM32\oleadm.dll C:\WINDOWS\uninstIU.exe 3. click ' Kill File'. 4. when prompted to ' Reboot Now' select ' No'. When you have put the last file in when it asks for a reboot allow it to do so. Rerun Ewido and post the log here along with a fresh HJT log. Steve

la_mj · Answer

i performed the killbox, reran the ewido and hjt, the results are below. thanks for all your help!!! --amanda --------------------------------------------------------- ewido security suite - Scan report---------------------------------------------------------  + Created on:   7:20:34 PM, 7/3/2005 + Report-Checksum:  DFE5AD7  + Date of database:  7/3/2005 + Version of scan engine: v3.0  + Duration:    16 min + Scanned Files:   55422 + Speed:    57.71 Files/Second + Infected files:   0 + Removed files:   0 + Files put in quarantine:  0 + Files that could not be opened: 0 + Files that could not be cleaned: 0  + Binder:  Yes + Crypter:  Yes + Archives:  Yes  + Scanned items: C:\  + Scan result: No infected files found! ::Report End   Logfile of HijackThis v1.99.1Scan saved at 7:22:28 PM, on 7/3/2005Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\alg.exeC:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exeC:\Program Files\ewido\security suite\ewidoctrl.exeC:\Program Files\ewido\security suite\ewidoguard.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exeC:\Program Files\Apoint\Apoint.exeC:\WINDOWS\System32\BacsTray.exeC:\Program Files\Dell\QuickSet\quickset.exeC:\WINDOWS\system32\dla	fswctrl.exeC:\WINDOWS\System32\DSentry.exeC:\Program Files\Dell\Media Experience\PCMService.exeC:\WINDOWS\System32
vsvc32.exeC:\Program Files\Common Files\Real\Update_OBealsched.exeC:\PROGRA~1\mcafee.com\agent\mcagent.exeC:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exeC:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exeC:\Program Files\Common Files\Dell\EUSW\Support.exeC:\PROGRA~1\mcafee.com\agent\mcregwiz.exeC:\WINDOWS\System32\ctfmon.exeC:\Program Files\Spyware Doctor\swdoctor.exeC:\Program Files\Apoint\Apntex.exeC:\WINDOWS\System32\wdfmgr.exeC:\Program Files\Digital Line Detect\DLG.exeC:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exeC:\WINDOWS\wanmpsvc.exeC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\System32\wbem\wmiapsrv.exeC:\WINDOWS\System32\wuauclt.exeC:\Documents and Settings\Amanda\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywayR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Amanda\LOCALS~1\Temp\se.dll/spage.htmlR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywayR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Amanda\LOCALS~1\Temp\se.dll/spage.htmlO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocxO2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1	ools\iesdsg.dllO2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla	fswshx.dllO2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1	ools\iesdpb.dllO2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocxO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [nwiz] nwiz.exe /installquietO4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exeO4 - HKLM\..\Run: [bacstray] BacsTray.exeO4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exeO4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla	fswctrl.exeO4 - HKLM\..\Run: [StorageGuard] 'C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe' /rO4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exeO4 - HKLM\..\Run: [PCMService] 'C:\Program Files\Dell\Media Experience\PCMService.exe'O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottimeO4 - HKLM\..\Run: [TkBellExe] 'C:\Program Files\Common Files\Real\Update_OBealsched.exe' -osbootO4 - HKLM\..\Run: [VSOCheckTask] 'c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe' /checktaskO4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exeO4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exeO4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exeO4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exeO4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exeO4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\mcafee.com\agent\mcregwiz.exe /autorunO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exeO4 - HKCU\..\Run: [Spyware Doctor] 'C:\Program Files\Spyware Doctor\swdoctor.exe' /QO4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exeO4 - Global Startup: Digital Line Detect.lnk = ?O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1	ools\iesdpb.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLLO9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\webelated.htmO9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\webelated.htmO9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dllO12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dllO18 - Filter: text/html - (no CLSID) - (no file)O18 - Filter: text/plain - (no CLSID) - (no file)O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exeO23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exeO23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exeO23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exeO23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exeO23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exeO23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32
vsvc32.exeO23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exeO23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

zbestwun2001 · Answer

Empty your Ewdio quarantined files bin.

Let's continue on with the fix...

-

Be sure to look this solution over before you begin. There are a some item(s) I'm not familar with. If you recognze any, then just omit them from this fix.

Go to Add/Remove programs and remove(uninstall) the following, if present:

Web Related

The above could appear anywhere within the entry. Be careful not to remove any personal or system software.

Download SpSeHJfix to your desktop; be sure to download the one that's appropriate for your operating system.

1) Click " Start Disinfection".

-

Be sure to post the log created by the SpSeHjfix cleanup tool, along with any other logs requested after completing this solution.

Run HiJackThis and click " Scan", then check(tick) the following, if present:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Amanda\LOCALS~1\Temp\se.dll/spage.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Amanda\LOCALS~1\Temp\se.dll/spage.html

O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O4 - Global Startup: Digital Line Detect.lnk = ?

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O18 - Filter: text/html - (no CLSID) - (no file)
O18 - Filter: text/plain - (no CLSID) - (no file)

Now, with all windows closed except HiJackThis, click " Fix checked".

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

files...
C:\DOCUME~1\Amanda\LOCALS~1\Temp\se.dll

-

Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're ' in use', try deleting them from " Safe Mode".

Reboot and post back a new log, and let me know how everything goes.

Steve

la_mj · Answer

p.s. there wasn't an 'se.dll' file in the directory you mentioned.  i did a search on my hard drive, with no such file. --amanda

la_mj · Answer

Hi again,

I cleared the ewido quarantined files bin.

I searched the add/remove programs for "web related", and there wasn't any mention of it.

I ran the spsehjfix, see attached log below.

i ran hjt, and found 3 of the items you listed (O4, O9, O9). After i asked it to "fix checked", i got the following error message:

Unexpected error occurred!

Error #52 (Bad file name or number) in Sub GetLongPath(?.exe).

Please send a report to merijn@spywareinfo.com, mentioning what you were doing, and what version of Windows you have.

This message has been copied to your clipboard.

i posted the original hjt log below, wasn't sure if i should re-run it after the error message.

thanks again for your help,

amanda

(7/4/05 1:56:46 PM) SPSeHjFix started v1.1.2
(7/4/05 1:56:46 PM) OS: WinXP Service Pack 1 (5.1.2600)
(7/4/05 1:56:46 PM) Language: english
(7/4/05 1:56:46 PM) Win-Path: C:\WINDOWS
(7/4/05 1:56:46 PM) System-Path: C:\WINDOWS\System32
(7/4/05 1:56:46 PM) Temp-Path: C:\DOCUME~1\Amanda\LOCALS~1\Temp\
(7/4/05 1:56:51 PM) Disinfection started
(7/4/05 1:56:51 PM) Bad-Dll(IEP): c:\docume~1\amanda\locals~1\temp\se.dll
(7/4/05 1:56:51 PM) UBF: 10 - UBB: 5 - UBR: 20
(7/4/05 1:56:51 PM) FilterKey: HKCR\text/html (deleted)
(7/4/05 1:56:51 PM) FilterKey: HKCR\CLSID\Error (error while deleting)
(7/4/05 1:56:51 PM) FilterKey: HKLM\SOFTWARE\Classes\text/html (error while deleting)
(7/4/05 1:56:51 PM) FilterKey: HKCR\text/plain (deleted)
(7/4/05 1:56:51 PM) FilterKey: HKCR\CLSID\Error (error while deleting)
(7/4/05 1:56:51 PM) FilterKey: HKLM\SOFTWARE\Classes\text/plain (error while deleting)
(7/4/05 1:56:51 PM) BHO-Key: HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{549B5CA7-4A86-11D7-A4DF-000874180BB3} (deleted)
(7/4/05 1:56:51 PM) BHO-Key: HKCR\CLSID\{549B5CA7-4A86-11D7-A4DF-000874180BB3} (error while deleting)
(7/4/05 1:56:51 PM) BHO-Key: HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FDD3B846-8D59-4ffb-8758-209B6AD74ACC} (deleted)
(7/4/05 1:56:51 PM) BHO-Key: HKCR\CLSID\{FDD3B846-8D59-4ffb-8758-209B6AD74ACC} (error while deleting)
(7/4/05 1:56:51 PM) UBF: 8 - UBB: 3 - UBR: 20
(7/4/05 1:56:51 PM) Bad IE-pages:
deleted: HKCU\Software\Microsoft\Internet Explorer\Main, Search Bar: res://c:\docume~1\amanda\locals~1\temp\se.dll/spage.html
deleted: HKLM\Software\Microsoft\Internet Explorer\Main, Search Bar: res://c:\docume~1\amanda\locals~1\temp\se.dll/spage.html
deleted: HKLM\Software\Microsoft\Internet Explorer\Main, Start Page: about:blank
(7/4/05 1:56:51 PM) Stealth-String not found
(7/4/05 1:56:51 PM) File added to delete: error
(7/4/05 1:56:51 PM) Reboot

(7/4/05 1:58:05 PM) SPSeHjFix started v1.1.2
(7/4/05 1:58:05 PM) OS: WinXP Service Pack 1 (5.1.2600)
(7/4/05 1:58:05 PM) Language: english
(7/4/05 1:58:05 PM) Win-Path: C:\WINDOWS
(7/4/05 1:58:05 PM) System-Path: C:\WINDOWS\System32
(7/4/05 1:58:05 PM) Temp-Path: C:\DOCUME~1\Amanda\LOCALS~1\Temp\

Logfile of HijackThis v1.99.1
Scan saved at 2:00:20 PM, on 7/4/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\System32\BacsTray.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\agent\mcregwiz.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Documents and Settings\Amanda\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [bacstray] BacsTray.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\mcafee.com\agent\mcregwiz.exe /autorun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

zbestwun2001 · Answer

Let's continue on with the fix...

-

Be sure to look this solution over before you begin. There are a some item(s) I'm not familar with. If you recognze any, then just omit them from this fix.

Go to Add/Remove programs and remove(uninstall) the following, if present:

Web Related

The above could appear anywhere within the entry. Be careful not to remove any personal or system software.

Run HiJackThis and click " Scan", then check(tick) the following, if present:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

O4 - Global Startup: Digital Line Detect.lnk = ?

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

Now, with all windows closed except HiJackThis, click " Fix checked".

Reboot and post back a new log, and let me know how everything goes.

Steve

la_mj · Answer

hi there, i couldn't find any programs that included the words, 'web related' in their title.  i ran hjt, and only found one of the items that you described (R0), and then 'fixed' it.  see log below. thanks, amanda   Logfile of HijackThis v1.99.1Scan saved at 8:14:12 PM, on 7/4/2005Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\alg.exeC:\Program Files\ewido\security suite\ewidoctrl.exeC:\Program Files\ewido\security suite\ewidoguard.exeC:\Program Files\Apoint\Apoint.exeC:\WINDOWS\System32\BacsTray.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Dell\QuickSet\quickset.exeC:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exeC:\WINDOWS\system32\dla	fswctrl.exeC:\Program Files\Common Files\Sonic\Update Manager\sgtray.exeC:\WINDOWS\System32
vsvc32.exeC:\WINDOWS\System32\DSentry.exeC:\Program Files\Dell\Media Experience\PCMService.exeC:\WINDOWS\System32\wdfmgr.exeC:\Program Files\Common Files\Real\Update_OBealsched.exeC:\PROGRA~1\mcafee.com\agent\mcagent.exeC:\Program Files\Apoint\Apntex.exeC:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exeC:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exeC:\Program Files\Common Files\Dell\EUSW\Support.exeC:\WINDOWS\System32\ctfmon.exeC:\Program Files\Spyware Doctor\swdoctor.exeC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exeC:\WINDOWS\System32\wbem\wmiapsrv.exeC:\WINDOWS\System32\wuauclt.exeC:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXEC:\Documents and Settings\Amanda\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywayR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywayR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocxO2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1	ools\iesdsg.dllO2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla	fswshx.dllO2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1	ools\iesdpb.dllO3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocxO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [nwiz] nwiz.exe /installquietO4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exeO4 - HKLM\..\Run: [bacstray] BacsTray.exeO4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exeO4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla	fswctrl.exeO4 - HKLM\..\Run: [StorageGuard] 'C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe' /rO4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exeO4 - HKLM\..\Run: [PCMService] 'C:\Program Files\Dell\Media Experience\PCMService.exe'O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottimeO4 - HKLM\..\Run: [TkBellExe] 'C:\Program Files\Common Files\Real\Update_OBealsched.exe' -osbootO4 - HKLM\..\Run: [VSOCheckTask] 'c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe' /checktaskO4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exeO4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exeO4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exeO4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exeO4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exeO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exeO4 - HKCU\..\Run: [Spyware Doctor] 'C:\Program Files\Spyware Doctor\swdoctor.exe' /QO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1	ools\iesdpb.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLLO9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dllO12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dllO23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exeO23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exeO23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exeO23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exeO23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exeO23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32
vsvc32.exeO23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

zbestwun2001 · Answer

Amanda
The log looks alot better than when we started.

How is the system performing.

If you are satisfied with it's performance I am posting some cleanup instructions for you to follow up and you are done.

If I missed something, let me know, but the computer should be working normally now.

Steve
.This is my normal post for when you are clean - which you now are - or seem to be. Please advise of any problems you still have :-

Here are some last minute instructions.

Download and run CleanUp and clean up all the junk we have left.
Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
You can find instructions on how to enable and re enable system restore here:
Managing Windows Millennium System Restore
or
Windows XP System Restore Guide
re-enable system restore with instructions from tutorial above
Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
1. This is my normal post for when you are clear - which you now are - or seem to be. Please advise of any problems you still have :-
  
  Here are some last minute instructions.
2. Download and run CleanUp and clean up all the junk we have left.
3. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
4. You can find instructions on how to enable and re enable system restore here:
  Managing Windows Millennium System Restore
  or
  Windows XP System Restore Guide
  re-enable system restore with instructions from tutorial above
5. Make your Internet Explorer more secure - This can be done by following these simple instructions:
6. From within Internet Explorer click on the Tools menu and then click on Options.
7. Click once on the Security tab
8. Click once on the Internet icon so it becomes highlighted.
9. Click once on the Custom Level button.
10. 2. Change the Download signed ActiveX controls to Prompt
  3. Change the Download unsigned ActiveX controls to Disable
  4. Change the Initialise and script ActiveX controls not marked as safe to Disable
  5. Change the Installation of desktop items to Prompt
  6. Change the Launching programs and files in an IFRAME to Prompt
  7. Change the Navigate sub-frames across different domains to Prompt
  8. When all these settings have been made, click on the OK button.
  9. If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs:
Computer Safety On line - Anti-Virus
Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
Computer Safety On line - Software Firewalls
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:
Instructions for - Spybot S & D and Ad-aware
Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot. A tutorial on installing & using this product can be found here:
Instructions for - Spybot S & D and Ad-aware
Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A article on anti-malware products with links for this program and others can be found here:
Computer Safety on line - Anti-Malware
Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Steve

la_mj · Answer

hi there,

i ran clean up and enabled system restore.

the only thing i can't seem to properly rid my computer of is the hideous error message that has taken over my desktop. is there a way to fix that?

thanks again for your help,

amanda

zbestwun2001 · Answer

What is the error message that you are geting? Steve

zbestwun2001 · Answer

This will take care of that I think! Please read these instructions carefully and print them out! Be sure to follow ALL instructions! Please right-click: HERE and go to Save As (in Internet Explorer it's 'Save Target As') in order to download Grinler's reg file. Save it to your desktop. Locate ' smitfraud.reg' on your desktop and double-click it. When asked if you want to merge with the registry, click YES. Wait for the 'merged successfully' prompt then follow the rest of the instructions below. Go to Start > Control Panel > Add or Remove Programs and remove the following programs, if found: Security IGuardVirtual MaidSearch Maid Exit Add/Remove Programs. *IMPORTANT* CLICK THIS LINK TO LEARN HOW TO VIEW HIDDEN FILES I need you to copy all of the Killbox file paths below and paste them into Notepad. * Please download the Killbox by Option^Explicit. *In the event you already have Killbox, this is a new version that I need you to download. * Unzip to your desktop. * Please double-click Killbox.exe to run it. * Select ' Delete on Reboot'. * Open the Notepad file where you saved the file paths earlier and copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C C:\wp.exeC:\wp.bmpC:\bsw.exeC:\Windows\sites.iniC:\Windows\popuper.exeC:\Windows\system32\hhk.dllC:\Windows\System32\wldr.dllC:\Windows\System32\helper.exeC:\Windows\System32\intmon.exeC:\Windows\System32\shnlog.exeC:\Windows\System32\intmonp.exeC:\Windows\System32\msmsgs.exeC:\Windows\system32\msole32.exeC:\Windows\System32\ole32vbs.exe * Return to Killbox, go to the File menu, and choose ' Paste from Clipboard'. * Click the red-and-white ' Delete File' button. Click ' Yes' at the Delete on Reboot prompt. Click ' No' at the Pending Operations prompt. If your computer does not restart automatically, please restart it manually. While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter. Make sure you can view hidden files. Using Windows Explorer, delete the following, if found, ( please do NOT try to find them by 'search' because they will not show up that way) FOLDERS to delete (in bold) if found: C:\Program Files\ Search Maid C:\Program Files\ Virtual Maid C:\Windows\System32\ Log Files C:\Program Files\ Security IGuard While still in Safe Mode, do the following: Make sure all programs and windows are closed. Run HiJackThis and place a check next to the following items, if found, then click FIX CHECKED items to fix Close HiJackThis. Reboot into normal mode. 1.) Download The Hoster Press 'Restore Original Hosts' and press 'OK'. Exit Program. 2.) Right-Click HERE and Save As to download DelDomains.inf to your desktop. To use: RIGHT-CLICK DelDomains.inf on your desktop and select: Install (no need to restart) Note: This will remove all entries in the 'Trusted Zone' and 'Ranges' also. 3.) Download, install, and run CleanUp! 4.) Run this online virus scan: ActiveScan - Save the results from the scan! Post a new HiJackThis log along with the results from ActiveScan. Steve

la_mj · Answer

it's acutally not an error message - it's a *.gif that says something to the effect that 'you have the trojan-spy.HTML.smitfraud.c on your computer'.  this was on my computer since the beginning of the infection.   when i right-click on my desktop and click 'properties', there is a text box called 'display properties', but there are only 2 tabs at the top: screen saver settings   there should be 5 separate tabs at the top: themes desktop  (where i can change the background) screen saver appearance settings   any suggestions?   thanks again, amanda

la_mj · Answer

hi there, your fix worked - i have my desktop back!  many thanks. please see the HJT and activescan log files below.  it appears that there are two virus files on my computer that activescan could not disinfect.  any suggestions? thanks again! amanda   Logfile of HijackThis v1.99.1Scan saved at 10:20:49 PM, on 7/5/2005Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Documents and Settings\Amanda\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywayR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/mywayR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywayR1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.comO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocxO2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1	ools\iesdsg.dllO2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla	fswshx.dllO2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1	ools\iesdpb.dllO3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocxO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [nwiz] nwiz.exe /installquietO4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exeO4 - HKLM\..\Run: [bacstray] BacsTray.exeO4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exeO4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla	fswctrl.exeO4 - HKLM\..\Run: [StorageGuard] 'C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe' /rO4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exeO4 - HKLM\..\Run: [PCMService] 'C:\Program Files\Dell\Media Experience\PCMService.exe'O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottimeO4 - HKLM\..\Run: [TkBellExe] 'C:\Program Files\Common Files\Real\Update_OBealsched.exe' -osbootO4 - HKLM\..\Run: [VSOCheckTask] 'c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe' /checktaskO4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exeO4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exeO4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exeO4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exeO4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exeO4 - HKLM\..\Run: [McRegWiz] c:\PROGRA~1\mcafee.com\agent\mcregwiz.exe /autorunO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1	ools\iesdpb.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLLO9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dllO12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dllO23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exeO23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exeO23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exeO23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exeO23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exeO23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32
vsvc32.exeO23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE   Incident                      Status                        Location                                                                                                                                                                                                                                                        Virus:W32/Smitfraud.B         Disinfected                   Operating system                                                                                                                                                                                                                                                Adware:Adware/Smitfraud       No disinfected                Windows Registry                                                                                                                                                                                                                                                Adware:Adware/PsGuard         No disinfected                C:\Documents and Settings\Amanda\Application Data\PSGuard.com                                                                                                                                                                                                   Virus:Exploit/ByteVerify      Disinfected                   C:\Documents and Settings\Amanda\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\classload.jar-6bfe7dce-78cada2b.zip[GetAccess.class]                                                                                                                Virus:Exploit/ByteVerify      Disinfected                   C:\Documents and Settings\Amanda\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\classload.jar-6bfe7dce-78cada2b.zip[InsecureClassLoader.class]                                                                                                      Virus:Exploit/ByteVerify      Disinfected                   C:\Documents and Settings\Amanda\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\classload.jar-6bfe7dce-78cada2b.zip[Dummy.class]                                                                                                                    Virus:Exploit/ByteVerify      Disinfected                   C:\Documents and Settings\Amanda\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\classload.jar-6bfe7dce-78cada2b.zip[Installer.class]                                                                                                                Virus:W32/Smitfraud.B         Disinfected                   C:\WINDOWS\SYSTEM32\wininet.dll

zbestwun2001 · Answer

Let's do one more clean up.

This is my normal post for when you are clean - which you now are - or seem to be. Please advise of any problems you still have :-

Here are some last minute instructions.

Download and run CleanUp and clean up all the junk we have left.
Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
You can find instructions on how to enable and re enable system restore here:
Managing Windows Millennium System Restore
or
Windows XP System Restore Guide
re-enable system restore with instructions from tutorial above
Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
1. This is my normal post for when you are clear - which you now are - or seem to be. Please advise of any problems you still have :-
  
  Here are some last minute instructions.
2. Download and run CleanUp and clean up all the junk we have left.
3. Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
4. You can find instructions on how to enable and re enable system restore here:
  Managing Windows Millennium System Restore
  or
  Windows XP System Restore Guide
  re-enable system restore with instructions from tutorial above
5. Make your Internet Explorer more secure - This can be done by following these simple instructions:
6. From within Internet Explorer click on the Tools menu and then click on Options.
7. Click once on the Security tab
8. Click once on the Internet icon so it becomes highlighted.
9. Click once on the Custom Level button.
10. 2. Change the Download signed ActiveX controls to Prompt
  3. Change the Download unsigned ActiveX controls to Disable
  4. Change the Initialise and script ActiveX controls not marked as safe to Disable
  5. Change the Installation of desktop items to Prompt
  6. Change the Launching programs and files in an IFRAME to Prompt
  7. Change the Navigate sub-frames across different domains to Prompt
  8. When all these settings have been made, click on the OK button.
  9. If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs:
Computer Safety On line - Anti-Virus
Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
Computer Safety On line - Software Firewalls
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:
Instructions for - Spybot S & D and Ad-aware
Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot. A tutorial on installing & using this product can be found here:
Instructions for - Spybot S & D and Ad-aware
Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A article on anti-malware products with links for this program and others can be found here:
Computer Safety on line - Anti-Malware
Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Steve

Virus & Spyware

please help! - hijack and ewido reports

Was this post helpful?