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June 10th, 2006 05:00

plz help with hjt log

hello, for about the past week my internet browser has been incerdibly slow, loading websites takes forever, but when i check my speeds they are normal. Im not sure wats wrong, i have run spyware and antivirus programs but to no avail. plz help me!

Logfile of HijackThis v1.99.1
Scan saved at 11:22:36 PM, on 6/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_06

\bin\jusched.exe
C:\Program Files\Intel\Intel Application

Accelerator\iaanotif.exe
C:\Program

Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Creative\SBAudigy2\Surround

Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2

\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Common Files\Symantec

Shared\ccApp.exe
C:\Program Files\Common

Files\Real\Update_OB\realsched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\ATI

Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\YourWare Solutions\FreeRAM XP

Pro\FreeRAM XP Pro.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common

Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program

Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec

Shared\ccSetMgr.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Intel\Intel Application

Accelerator\iaantmon.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton

AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec

Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec

Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec

Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec

Shared\ccEvtMgr.exe
C:\WINDOWS\system32\zstatus.exe
C:\Program Files\ATI

Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI

Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Adobe\Acrobat 7.0

\Reader\AcroRd32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL =

http://www.dell4me.com/mywaybiz
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL =

http://www.dell4me.com/mywaybiz
R0 - HKLM\Software\Microsoft\Internet

Explorer\Main,Start Page =

http://www.dell4me.com/mywaybiz
R1 - HKCU\Software\Microsoft\Internet

Explorer\Main,Window Title = Microsoft Internet

Explorer provided by Comcast
O2 - BHO: Adobe PDF Reader Link Helper -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Adobe\Acrobat 7.0

\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-

206D7942484F} - C:\PROGRA~1\SPYBOT~1

\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-

D426709BBFEB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C

-B6EB-D4DAF1D92D43} - C:\Program

Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-

42AD-A544-FADC6B084872} - C:\Program

Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB

-4238-8AD1-7859DF00B1D6} - C:\Program

Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched]

C:\Program Files\Java\jre1.5.0_06

\bin\jusched.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program

Files\Intel\Intel Application

Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program

Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1]

"C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil

/RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002]

C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe

/SYNC
O4 - HKLM\..\Run: [PHIME2002ASync]

C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE

/SYNC
O4 - HKLM\..\Run: [PHIME2002A]

C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE

/IMEName
O4 - HKLM\..\Run: [hp 1000 firmware] C:\Program

Files\hp LaserJet 1000\fwdl.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program

Files\Creative\SBAudigy2\Surround

Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program

Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S

CTASIO.DLL
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Logitech Hardware Abstraction

Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program

Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor]

C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe

"C:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [TkBellExe] "C:\Program

Files\Common Files\Real\Update_OB\realsched.exe"

-osboot
O4 - HKLM\..\Run: [NeroFilterCheck]

C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program

Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI

Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKCU\..\Run: [ctfmon.exe]

C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [FreeRAM XP] "C:\Program

Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM

XP Pro.exe" -win
O4 - Global Startup: Adobe Gamma Loader.exe.lnk

= C:\Program Files\Common

Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed

Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0

\Reader\reader_sl.exe
O4 - Global Startup: Logitech SetPoint.lnk =

C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Microsoft Office.lnk =

C:\Program Files\Microsoft Office\Office10

\OSA.EXE
O8 - Extra context menu item: E&xport to

Microsoft Excel - res://C:\PROGRA~1\MICROS~2

\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-

11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-

41FB-A3D8-FD67CA94F646} -

http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-

4055-AA02-2DBFA9D85E8A} -

http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-

B335-9BB05EF1A8D4} -

http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-

BC6D-00B0D0A1DE45} - C:\Program

Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-

11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-

0007E96C65AE} (SupportSoft SmartIssue) -

http://www.symantec.com/techsupp/asa/ctrl/tgctls

i.cab
O16 - DPF: {01012101-5E80-11D8-9E86-

0007E96C65AE} (SupportSoft Script Runner Class)

-

http://www.symantec.com/techsupp/asa/ctrl/tgctls

r.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-

963509EAE56B} (SysProWmi Class) -

http://support.dell.com/systemprofiler/SysPro.CA

B
O16 - DPF: {0DD4ADBE-E91D-48CC-9A04-

87EA1674E385} (PerfTesAXDemo Control) -

http://gamer.ubicom.com/benchmarks/PerfTestCliAc

tiveXproj_aug23.cab
O16 - DPF: {17492023-C23A-453E-A040-

C7C580BBF700} (Windows Genuine Advantage

Validation Tool) -

http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-

00105AA9B6AE} (Symantec AntiVirus scanner) -

http://security.symantec.com/sscv6/SharedContent

/vc/bin/AvSniff.cab
O16 - DPF: {48884C41-EFAC-433D-958A-

9FADAC41408E} (EGamesPlugin Class) -

https://www.e-games.com.my/com/EGamesPlugin.cab
O16 - DPF: {6414512B-B978-451D-A0D8-

FCFDF33E833C} (WUWebControl Class) -

http://update.microsoft.com/windowsupdate/v6/V5C

ontrols/en/x86/client/wuweb_site.cab?

1120895554984
O16 - DPF: {644E432F-49D3-41A1-8DD5-

E099162EEEC5} (Symantec RuFSI Utility Class) -

http://security.symantec.com/sscv6/SharedContent

/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-

DC1FA91D2FC3} (MUWebControl Class) -

http://update.microsoft.com/microsoftupdate/v6/V

5Controls/en/x86/client/muweb_site.cab?

1132696940001
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-

5009F29E09E1} (ActiveScan Installer Class) -

http://www.pandasoftware.com/activescan/as5/asin

st.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-

0F47A3308078} (ActiveDataInfo Class) -

https://www-

secure.symantec.com/techsupp/asa/ctrl/SymAData.c

ab
O20 - Winlogon Notify: WgaLogon -

C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI

Technologies Inc. - C:\WINDOWS\system32

\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner -

C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler -

Symantec Corporation - C:\Program

Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr)

- Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation

(ccPwdSvc) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager

(ccSetMgr) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access

- Creative Technology Ltd - C:\WINDOWS\System32

\CTsvcCDA.exe
O23 - Service: IAA Event Monitor (IAANTMon) -

Intel Corporation - C:\Program Files\Intel\Intel

Application Accelerator\iaantmon.exe
O23 - Service: InstallDriver Table Manager

(IDriverT) - Macrovision Corporation -

C:\Program Files\Common

Files\InstallShield\Driver\11\Intel 32

\IDriverT.exe
O23 - Service: Kodak Camera Connection Software

(KodakCCS) - Eastman Kodak Company -

C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LiveUpdate - Symantec Corporation

- C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect

Service (navapsvc) - Symantec Corporation -

C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor

Service (NPFMntor) - Symantec Corporation -

C:\Program Files\Norton

AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation -

C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service

(SBService) - Symantec Corporation -

C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1

\SBServ.exe
O23 - Service: Symantec Network Drivers Service

(SNDSrvc) - Symantec Corporation - C:\Program

Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) -

Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec

Corporation - C:\Program Files\Common

Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) -

Symantec Corporation - C:\Program Files\Common

Files\Symantec Shared\Security Center\SymWSC.exe

561 Posts

June 10th, 2006 09:00

Hi

I'm Bod and here to help you with your Hijack This log.

Please only use this topic for your replies on this problem. Do not start another thread.
The fixes we will use are specific to your problems and should only be used for this problem on this computer.
These things need to be properly researched and a complete fix for many malware problems can take some time and be spread over a number of posts, so please be patient and try to see it through to the end.

I am currently looking over your log and as I am an undergraduate at Malware Removal University, everything that I post to you must be checked by an expert. There may therefore be a slight delay between posts. I will post back as soon as I can.

Thanks,

Bod

June 11th, 2006 00:00

does anyone see anything suspicious in my hjt log?

561 Posts

June 11th, 2006 14:00

Hi,

Sorry about the delay, I've been having ISP problems.

I'll get back to you shortly.

Bod

561 Posts

June 11th, 2006 18:00

Hi again,

I've looked through your log, and everything looks OK.

Tidy-up Hijack This log
Run Hijack This, don't have any other programs open, and click "Scan".
In the scan results, click on the check box for all of the following lines that are present.
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)

Click on "Fix checked".

Running Processes
You do seem to have a lot of running processes and a lot of programs and services autostarting (see the O4 and O23 sections of your log). Maybe you need to look through the list an consider whether they are all actually needed. If you do decide to stop any from auto starting, use setup / preferences for each application in question, NOT Hijack This to do that.

Temporary Files
You've probably got a lot of Windows Temporary files and Temporary Internet files.
Download ATF Cleaner from http://www.atribune.org/ccount/click.php?id=1, run ATF Cleaner, and click on the check box to select the following options:
Windows Temp
All Users Temp
Temporary Internet Files

Click "Empty Selected". Exit when finished.

Ewido
Download, install, and update the free version of Ewido Anti Malware from http://www.ewido.net/en/download/.
When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
When you run Ewido for the first time, you will get a warning "Database could not be found!". Click "OK". From the main Ewido screen, click on "update" in the left menu, then click "Start update".
After the update finishes, the status bar at the bottom will display "Update successful"

Click Scanner > Complete System Scan, and choose "Remove" then click "OK" for everything found. Beware of false positives, so check each item found before choosing to remove.
At the end of the scan, click "Save Report".
Please copy this log into your next post and I'll look through it

Thanks,

Bod

561 Posts

June 19th, 2006 20:00

Hi,

It's now been at least 7 days since your last post. I am presuming now that your problem has been solved and this topic is now inactive.

I will keep tabs on this post for another 7 days from this date, after which if you need help you should start a new topic.

If you should wish to reply before the 7 days has passed then simply please post a fresh HJT log before proceeding further.

Thanks,

Bod
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