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June 25th, 2010 15:00

redirected searches

All my searches in Mozilla and Internet Explorer and Opera are being redirected when I click on a link.  I've run Superspyware, spybot, spywareterminator, a ariva antivirus, and malware bytes.  None have fixed the problem. 

When I go from Bookmarks, it works correctly. When I do a google search, I see valid search links, but when I click on a link, it gets redirected (does not get directed to  porno or gambling sites, but apparently to other legitimate web pages).

Please help.  My HJT file is below.  Please help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:09:19 AM, on 6/25/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\COMODO\COMODO livePCsupport\CLPSLS.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.juno.com/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.juno.com/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60426
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60426
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.juno.com/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.juno.com/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60426
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.juno.com/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\JunoInternet\SearchEnh1.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-up Blocker - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\JunoInternet\qsacc\X1IEBHO.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [SWHelper] "C:\WINDOWS\system32\Macromed\Shockwave 10\PostUpdate.exe" 1014020 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [SWHelper] "C:\WINDOWS\system32\Macromed\Shockwave 10\PostUpdate.exe" 1014020 (User 'Default user')
O8 - Extra context menu item: Display All Images with Full Quality - "res://C:\Program Files\JunoInternet\qsacc\appres.dll/228"
O8 - Extra context menu item: Display Image with Full Quality - "res://C:\Program Files\JunoInternet\qsacc\appres.dll/227"
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/stg_drm.ocx
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://gsvaresm03.er.usgs.gov/iNotes6W.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www2.snapfish.com/SnapfishActivia.cab
O16 - DPF: {6218F7B5-0D3A-48BA-AE4C-49DCFA63D400} (CSEQueryObject Object) - http://www.myheritage.com/Genoogle/Components/ActiveX/SearchEngineQuery.dll
O16 - DPF: {843EE768-3A97-455C-9076-741BA3AD7B62} (QuickBooks Online Edition Utilities Class v10) - https://accounting.quickbooks.com/c6/v21.101/qboax10.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/armhelper.ocx
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - AppInit_DLLs:  C:\WINDOWS\system32\guard32.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO livePCsupport Service (CLPSLS) - COMODO - C:\Program Files\COMODO\COMODO livePCsupport\CLPSLS.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: DefWatch - Unknown owner - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe (file missing)
O23 - Service: GoToMyPC - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToMyPC\g2svc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LeapFrog Connect Device Service - LeapFrog Enterprises, Inc. - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Unknown owner - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe (file missing)
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe
O24 - Desktop Component 0: (no name) - http://home.ingdirect.com/images/topbar_left.gif

--
End of file - 10563 bytes

13 Posts

June 29th, 2010 05:00

Hi Kevin,

Here are the results:

SystemLook v1.0 by jpshortstuff (11.01.10)
Log created at 07:12 on 29/06/2010 by user (Administrator - Elevation successful)

========== Filefind ==========

Searching for "*jre*"
C:\Documents and Settings\user\Application Data\Sun\Java\jre1.6.0_20\jre1.6.0_20.msi --a--- 581120 bytes [22:33 27/06/2010] [00:35 29/06/2010] A6F03883935F1CCFCD7CD810D69F9847
C:\Documents and Settings\user\desktop\jre-6u20-windows-i586.exe --a--- 16295712 bytes [00:27 29/06/2010] [00:27 29/06/2010] AFFD9B1962238208B2707D121ECF8F84
C:\OldComputerFiles\FSK-Site.settings\JUNO\bin\jres.dll --a--- 495888 bytes [02:45 31/01/2006] [23:47 21/05/2001] 9D171778EB46CAA06CDE6E4C125822DA
C:\OldComputerFiles\FSK-Site.settings\JUNO\xbin\jres.dll --a--- 495888 bytes [02:45 31/01/2006] [23:47 21/05/2001] 9D171778EB46CAA06CDE6E4C125822DA
C:\OldComputerFiles\FSK-Site.settings\MomsJuno\juno\bin\jres.dll --a--- 495888 bytes [02:46 31/01/2006] [02:50 19/10/2004] 9D171778EB46CAA06CDE6E4C125822DA
C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\patch-jre1.5.0_06.b05\patchjre.exe --a--- 3946152 bytes [18:38 10/11/2005] [18:38 10/11/2005] B9FDB40AB6340A3A4CBEB23239D6C682
C:\Program Files\juno\bin\bin\jres.dll --a--- 495888 bytes [23:22 29/01/2006] [23:47 21/05/2001] 9D171778EB46CAA06CDE6E4C125822DA
C:\Program Files\juno\bin\jres.dll --a--- 495888 bytes [23:11 29/01/2006] [18:08 10/08/2006] 64C4BB522F54849F896FB5A73E47C62A
C:\Program Files\juno\bin\xbin\jres.dll --a--- 495888 bytes [23:22 29/01/2006] [23:47 21/05/2001] 9D171778EB46CAA06CDE6E4C125822DA
C:\WINDOWS\Prefetch\JRE-6U20-WINDOWS-I586.EXE-2801C319.pf --a--- 77036 bytes [11:07 28/06/2010] [00:35 29/06/2010] 7A85B4E87B1B5A75B3F576147A6F1236

-=End Of File=-

==============================

as far ad the Adobe problem goes, I'll try to locate the disk and reload it.

Dan

1.1K Posts

June 29th, 2010 08:00

Hi Dan,

Lets remove all references to Java as identified by that search. When complete and OTM has rebooted your PC dowload Java again from this Link and see if it will install.

Please download OTM by OldTimer. Save it to your desktop.

Double click OTM.exe to start the tool.
  • Copy the text between the dotted lines below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
    ----------------------------------------------------------------------

    :Processes
    explorer.exe

    :Files
    C:\Documents and Settings\user\Application Data\Sun\Java
    C:\Documents and Settings\user\desktop\jre-6u20-windows-i586.exe
    C:\Program Files\Common Files\Java
    C:\WINDOWS\Prefetch\JRE-6U20-WINDOWS-I586.EXE-2801C319.pf
    :Commands
    [CreateRestorePoint]
    [EmptyFlash]
    [EmptyTemp]
    [Reboot]

    ---------------------------------------------------------------------
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTM

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

If the machine reboots, the Results log can be found here:

c:\_OTMoveIt\MovedFiles\mmddyyyy_hhmmss.log

Where mmddyyyy_hhmmss is the date of the tool run.

Let me see the log from OTM and how you make out with Java install.
Regarding Adobe, did the link I gave recommend a re-install, i`m just curious.

Kevin.

13 Posts

June 29th, 2010 09:00

Hi Kevin,

I ran the OTM, (log below), it rebooted, I then re-downloaded the Java update and ran it, and got the messages:

1.  The feature you are trying to use is on a network resource that is unavailable

and

2. it couldn't find jre1.6.0_18-c.msi that it needs to have.

Should I have tried to uninstall Java again (I haven't yet)?

I'll deal with Adobe after this, because I think I can reinstall it.

Dan

 

The OTM log:

All processes killed
========== PROCESSES ==========
No active process named explorer.exe was found!
========== FILES ==========
C:\Documents and Settings\user\Application Data\Sun\Java\jre1.6.0_20 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\jre1.6.0_18 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\9 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\8 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\7 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\63 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\62 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\61 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\60 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\6 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\59 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\58 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\57 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\56 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\55 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-3fb9abe6-n folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\54 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\53 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\52 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\51 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\50 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\5 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\49 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\48 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\47 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\46 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\45 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\44 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\43 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\42 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\41 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\40 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\4 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\39 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\38 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\37 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\36 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\35 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\34 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\33 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\32 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\31 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\30 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\3 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\29 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\28 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\27 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\26 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\25 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\24 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\23 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\22 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\21 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\20 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\2 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\19 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\18 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-783cb44b-n folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\17 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\16 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\15 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\14 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\13 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\12 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\11 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\10 folder moved successfully.
C:\Documents and Settings\user\Application Data\Sun\Java\Deployment\SystemCache\6.0\1 folder moved successfully.
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========== COMMANDS ==========
Error starting restore point: System Restore is disabled.
Error closing restore point: System Restore is disabled.
 
[EMPTYTEMP]
 
User: Administrator
->Temp folder emptied: 16384 bytes
->Temporary Internet Files folder emptied: 185045 bytes
->Flash cache emptied: 0 bytes
 
User: All Users
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 56545 bytes
 
User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
 
User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 7085381 bytes
->Flash cache emptied: 27680 bytes
 
User: user
->Temp folder emptied: 32065045 bytes
->Temporary Internet Files folder emptied: 53124830 bytes
->FireFox cache emptied: 93385759 bytes
->Google Chrome cache emptied: 0 bytes
->Apple Safari cache emptied: 262432 bytes
->Flash cache emptied: 2995285 bytes
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 164018 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 222069 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 34318 bytes
RecycleBin emptied: 30888379 bytes
 
Total Files Cleaned = 210.00 mb
 
 
OTM by OldTimer - Version 3.1.12.2 log created on 06292010_111401

Files moved on Reboot...
File C:\Documents and Settings\user\Local Settings\Temp\~DF2DDA.tmp not found!
File C:\Documents and Settings\user\Local Settings\Temp\~DF2DF1.tmp not found!
File C:\Documents and Settings\user\Local Settings\Temp\~DF3AD5.tmp not found!
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C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\VOEDT14D\19715688[1].htm moved successfully.
C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\VOEDT14D\openhand[1].cur moved successfully.
C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\GVWNL21K\mail[1].htm moved successfully.
C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\GVWNL21K\mail[2].htm moved successfully.
C:\Documents and Settings\user\Local Settings\Temporary Internet Files\Content.IE5\19MH9IQI\mail[1].htm moved successfully.
C:\Documents and Settings\user\Local Settings\Temporary Internet Files\SuggestedSites.dat moved successfully.

Registry entries deleted on Reboot...

 

1.1K Posts

June 29th, 2010 12:00

Hi Dan,

Java issue is proving to be a bit of a problem, lets see if we can make sure all references to Java are gone with the use of CCleaner.

Remove the installer of Java from your Desktop by deleting it. Next,

Download and scan with CCleaner

1. Starting with v1.27.260, CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation. IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbar-free or Slim versions instead of the Standard Build.
2. Before first use, select Options > Advanced and UNCHECK " Only delete files in Windows Temp folder older than 24 hours"
3. Then select the items you wish to clean up.
In the Windows Tab:

  • Clean all entries in the "Internet Explorer" section except Cookies if you want to keep those.
  • Clean all the entries in the "Windows Explorer" section.
  • Clean all entries in the "System" section.
  • Clean all entries in the "Advanced" section.
  • Clean any others that you choose.


In the Applications Tab:
  • Clean all except cookies in the Firefox/Mozilla section if you use it.
  • Clean all in the Opera section if you use it.
  • Clean Sun Java in the Internet Section.
  • Clean any others that you choose.


4. Click the " Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click " OK" and it will scan and clean your system.

In the Tools Tab
  • Select Startup
  • Check Startup list for any reference to Java
  • If present highlight by single left click, then disable.
  • Highlight again, then Delete
  • If no reference just ignore and continue


In the Registry Tab
  • Make sure all boxes are ticked
  • Select scan for issues tab ( on bottom at leftside)
  • When scan is finished click on Fix selected at bottom righthand side.
  • Select yes to backup alert, save to suitable place. eg my docs etc.
  • Click on Fix all selected issues, then close and re-boot.


Next,

Visit this Link and follow instructions how to download, install and verify Java. One other point, do you have system restore turned OFF, I tried to make a restore point command with OTM incase I needed to go back and it failed. It indicated SR was turned off?

Kevin.

13 Posts

June 29th, 2010 20:00

Hi Kevin,

I did all of the above, and still couldn't load Java.  I got the same error messages I got before (the feature you are trying to use is on a network resource that is unavailable, and the other saying that it couldn't find jre1.6.0_18-c.msi)

I just tried removing Java 5.0 again, but that failed again.

My system restore is NOT turned off.  Should it be?

The CCleaner version was v2.33.1184, I couldn't find the version v1.27.260 you mentioned.

We got around our Adobe problems by loading a free pdf maker (my son did that this afternoon--I don't know which program offhand).  All we needed to do was turn Microsoft Office files into pdf's.

Thanks for sticking with this,

Dan Phelan

1.1K Posts

June 30th, 2010 00:00

Hi Dan,

Go to this Link Look down the lefthand side of the page and locate the following:

Java Platform Standard Edition (Java SE) Underneath that you`ll see JDK/JRE - 6 In the box next to that, open the dropdown and select 6 update 18 Then select Go a new page will open.

Underneath JRE 6u18 you will find Download JRE and Installation instructions

Select Download JRE At the next window select your platform and just follow the prompts, eventually that should put back the missing update. If you need to, you can read the instructions as previous.

If that is successful Download Java 6 update 20 from Here That should remove update 18 automatically as it installs.

CCLeaner instructions have old version info, you got the latest version, thats ok.

No system restore should be on, it was OTM indicated it was switched off, mmmm thats very odd. See how you go with Java. Good news about Adobe, nice job.

Kevin

13 Posts

June 30th, 2010 05:00

Hi Kevin,

I followed all the steps, and it couldn't load the jre 6u18.  I got all the same error messges.  I also went back to 'add and remove programs' and tried again with the same result. I didn't try to download Jave 6 update 20 because the previous attempt was not successful.

Did you mean:  "No, system restore should be on", or "the system restore should not be on"? (because it is not on).

Dan Phelan

1.1K Posts

June 30th, 2010 09:00

Hi Dan,

I`m really at a loss with your Java problem, i`ve found  a link that descibes an issue with Java and this file guard32.dll That file belongs to Comodo, I cant imagine everyone who uses a Comodo Firewall having that issue.

Can you actually download the Java 6 update 20 installer to your Desktop? if so do it, next turn off the Comodo program and try to run the Java installer, see if that works.

If that still doesn`t work boot into safemode and try the installer again.

If you cant actually download the installer, can you get a friend to download the installer and save to a memory stick, next copy or drag drop from stick to your Desktop then try the above procedure.

Regarding system restore, YES it should be on. I f you didnot turn it off let me know,

Kevin

13 Posts

June 30th, 2010 12:00

Hi Kevin,

I'll try that.  I have always been able to download the update 20 installer to the desktop, I just can't finish running it.  I'll try turning off Comodo and see what happens.

Dan Phelan

1.1K Posts

June 30th, 2010 23:00

OK Dan, let me know how you get on

 

Kev..

1.1K Posts

July 2nd, 2010 03:00

You still with us Dan? How`d you make out with Java issue. :emotion-21: or :emotion-45:

Kevin

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