SCAM or Virus posing as Dell SupportAssist?

This morning I had a popup indicating it was Dell SupportAssist, with an "Alert" that there was an issue with my PC. I did a quick verification on the WEB that SupportAssist is a legitimate program, and observed it was installed (or possibly updated) 2 days ago, assuming from an automatic Dell Update.

To continue, the program requested that I confirm ownership by logging into my Dell account. After doing so, it requested my name, phone and email to assist me with my alert.  Is this normal setup for this tool? Although suspicious, I provided the information, which seemed to hang when I tried to continue.

Now concerned, I manually started SupportAssist, noticing it had a different interface. I killed the previous pop-up, and changed my Dell password with a slight hope that I was in time to avoid any identity theft, etc. I ran a scan with SupportAssist and no issues were found. I ran my anti-virus but no issues were found.

Is the above behavior normal for Dell SupportAssist? Is there any known virus (and how to remove) that appears as this Dell software? I have an XPS 12.

Concerned...