Unsolved

This post is more than 5 years old

2651

November 23rd, 2007 14:00

SECURITY TOOLBAR 7.1


securtiy toolbar 7.1-am unable to remove.  I continue to get popups and my IE is re-routed to asecurityhere.com.  any help would be greatly appreciated.

.

Tim

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:31:36 AM, on 11/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Sprite Software\Sprite Backup\SpriteService.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\wwSecure.exe
C:\Sierra\Planner\PLNRnote.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe
C:\WINDOWS\system32\winlogon.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\defrag.exe
C:\Program Files\dvd43\DVD43_Tray.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Video Add-on\icthis.exe
C:\Program Files\Video Add-on\isfmntr.exe
C:\Program Files\Video Add-on\isfmm.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Video Add-on\icmntr.exe
C:\Program Files\Video Add-on\isfmm.exe
C:\Program Files\SpyNoMore\SNM.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4060911
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4060911
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: (no name) - {F44D8E66-7BB6-49BD-A924-5E0368C00FD1} - C:\Program Files\Video Add-on\isfmdl.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: IE Custom Tools - {EFAF6EA3-615D-4F83-8748-2F7A576FCEA6} - C:\Program Files\Video Add-on\ictmdl.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Dell\Media Experience\DMXLauncher.exe"
O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE"
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe" /r
O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] "rundll32.exe" bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [dvd43] "C:\Program Files\dvd43\dvd43_tray.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [CanonMyPrinter] "C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] C:\WINDOWS\system32\dumprep 0 -k
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SNM] C:\Program Files\SpyNoMore\SNM.exe /startup
O4 - HKLM\..\RunOnce: [AAW] "C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe" "+b1"
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Window Washer] "C:\Program Files\Webroot\Washer\wwDisp.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [SpriteService] "C:\Program Files\Sprite Software\Sprite Backup\SpriteService.exe"
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - HKCU\..\Run: [Videos] "C:\Program Files\laughnetwork\update.exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\RunOnce: [SWHelper] "C:\WINDOWS\system32\Macromed\Shockwave 10\PostUpdate.exe" 1014020
O4 - HKUS\S-1-5-21-1703161326-1595025136-2782936190-1008\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe" (User 'Zachary')
O4 - HKUS\S-1-5-21-1703161326-1595025136-2782936190-1008\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime (User 'Zachary')
O4 - HKUS\S-1-5-21-1703161326-1595025136-2782936190-1008\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe" (User 'Zachary')
O4 - HKUS\S-1-5-21-1703161326-1595025136-2782936190-1008\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Zachary')
O4 - HKUS\S-1-5-21-1703161326-1595025136-2782936190-1008\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Zachary')
O4 - HKUS\S-1-5-21-1703161326-1595025136-2782936190-1008\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Zachary')
O4 - HKUS\S-1-5-21-1703161326-1595025136-2782936190-1008\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup (User 'Zachary')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = C:\Sierra\Planner\PLNRnote.exe
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.topsoftwarefeed.com/redirect.php (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.topsoftwarefeed.com/redirect.php (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0348CD18-6EFE-415B-AF32-58F08FA29B33} (WCSAXrview Control) - http://24.73.69.3:8888/wcsarview.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) - http://inst.c-wss.com/n034p/EN/install/gtdownlr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1168316608656
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://upload.smugmug.com/photos/activex/ImageUploader4-072507.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe
O16 - DPF: {DA80E089-4648-43D5-93B4-7F37917084E6} (CacheManager.CacheManagerCtrl) - http://www.candystand.com/assets/activex/virtools/CacheManager.CAB
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://ive.ihs.org/dana-cached/setup/JuniperSetupSP1.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://upload.smugmug.com/photos/activex/XUpload.ocx
O22 - SharedTaskScheduler: dichroous - {9b7958db-d4ef-4879-8044-e156a58c1a61} - C:\WINDOWS\system32\monem.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: Intel(R) Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\MAGIX\Common\Database\bin\fbserver.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Washer Security Access (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\system32\wwSecure.exe

--
End of file - 18285 bytes


Message Edited by GOVIKES1966 on 11-23-2007 10:42 AM

Message Edited by GOVIKES1966 on 11-23-2007 10:44 AM

4 Apprentice

 • 

20.5K Posts

November 23rd, 2007 17:00

Welcome. Thank you for using Dell Community Forums. :)

I am reviewing your log.
In the meantime, you can help me by doing the following:

* Have you have posted this log on another forum? If so, please provide a link to the topic.

* If you are using any cracked software, please remove it.
Definition of cracked software:
http://en.wikipedia.org/wiki/Software_cracking

* If you are using any P2P (file sharing) programs, please remove them before we clean your computer.
The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state.

* If this computer belongs to someone else, do you have authority to apply the fixes we will use?

* Have you already fixed entries using HijackThis? If so, please restore all the backups and then post another log. Please do not do anything else until you get further instructions.

* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures.
Please follow all instructions in sequence.

* If your replies do not fit in one post while we are handling your issue, please reply to yourself until all text is submitted. It may take several posts.

I look forward to your reply.

4 Apprentice

 • 

20.5K Posts

November 23rd, 2007 18:00

Okay, here we go. Depending on the variant that you have, this could go easily, or it could take several days.

Let's begin by looking for a few bad files. After I see that report, we will do come cleaning.


Please download SmitfraudFix (by S!Ri) to your Desktop.

Double-click Smitfraudfix.exe
Select option #1 - Search by typing 1 and press " Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

IMPORTANT: Do NOT run any other options until you are asked to do so!

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool";
it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

http://www.beyondlogic.org/consulting/proc...processutil.htm

November 23rd, 2007 18:00

Sorry for delay, but while I was waiting for response I had spysweeper running in background and her is the log, am working on your last request as well. I no longer see toolbar 7.1.
 
 
2:55 PM: Removal process completed.  Elapsed time 00:00:08
2:55 PM:   Quarantining All Traces: yadro cookie
2:55 PM:   Quarantining All Traces: adrevolver cookie
2:55 PM:   Quarantining All Traces: did-it cookie
2:55 PM:   Quarantining All Traces: atlas dmt cookie
2:55 PM:   Quarantining All Traces: adjuggler cookie
2:55 PM:   Quarantining All Traces: ic-live cookie
2:55 PM:   Quarantining All Traces: homestore cookie
2:55 PM:   Quarantining All Traces: burstnet cookie
2:55 PM:   Quarantining All Traces: atwola cookie
2:55 PM:   Quarantining All Traces: aptimus cookie
2:55 PM:   Quarantining All Traces: tacoda cookie
2:55 PM:   Quarantining All Traces: adecn cookie
2:55 PM:   Quarantining All Traces: imrworldwide.com cookie
2:55 PM:   Quarantining All Traces: specificclick.com cookie
2:55 PM:   Quarantining All Traces: trojan-downloader-zlob
2:55 PM: Removal process initiated
2:53 PM: ApplicationMinimized - EXIT
2:53 PM: ApplicationMinimized - ENTER
2:53 PM: Traces Found: 19
2:53 PM: Full Sweep has completed.  Elapsed time 00:25:38
2:53 PM: File Sweep Complete, Elapsed Time: 00:21:23
2:49 PM:   Warning: SweepDirectories: Cannot find directory "l:". This directory was not added to the list of paths to be scanned.
2:49 PM:   Warning: SweepDirectories: Cannot find directory "i:". This directory was not added to the list of paths to be scanned.
2:49 PM:   Warning: SweepDirectories: Cannot find directory "h:". This directory was not added to the list of paths to be scanned.
2:49 PM:   Warning: SweepDirectories: Cannot find directory "g:". This directory was not added to the list of paths to be scanned.
2:49 PM:   Warning: SweepDirectories: Cannot find directory "f:". This directory was not added to the list of paths to be scanned.
2:49 PM:   Warning: SweepDirectories: Cannot find directory "d:". This directory was not added to the list of paths to be scanned.
2:49 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssms9405f2dc-f414-44c0-b8f0-b47f340d0faf.tmp". The operation completed successfully
2:49 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssms09c21966-e7ac-4ffc-8492-5ce9cebe031b.tmp". The operation completed successfully
2:49 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssms796176a4-2576-470c-9e0c-e4d3bae1d41c.tmp". The operation completed successfully
2:49 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssms02396123-97c2-497d-820f-b1f8ad135a2f.tmp". The operation completed successfully
2:49 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssms09e20ac9-b553-4122-9fb5-b4ea5a6fbe30.tmp". The operation completed successfully
2:49 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssms1f9b1bc3-1c37-44e9-a254-5d37037cb240.tmp". The operation completed successfully
2:49 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssmse2ee270f-3b62-471c-9df1-3eaaefdd6180.tmp". The operation completed successfully
2:49 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssmsefda7b91-aa2d-4544-b5a9-354afc1adc8e.tmp". The operation completed successfully
2:49 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssmse5e2f4fe-78f9-43f2-b2b2-8c257ed6f6e4.tmp". The operation completed successfully
2:49 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssms05f42a7e-089c-4f72-97bb-0d67d873d5e9.tmp". The operation completed successfully
2:49 PM:   Warning: Failed to open file "c:\windows\temp\jet624f.tmp". The operation completed successfully
2:48 PM:   Warning: Failed to open file "c:\documents and settings\all users\drm\cache\indiv02.tmp". The operation completed successfully
2:33 PM:   ApplicationMinimized - EXIT
2:33 PM:   ApplicationMinimized - ENTER
2:31 PM: Starting File Sweep
2:31 PM: Cookie Sweep Complete, Elapsed Time: 00:00:02
2:31 PM:   c:\documents and settings\tim\cookies\tim@yadro[2].txt (ID = 3743)
2:31 PM:   Found Spy Cookie: yadro cookie
2:31 PM:   c:\documents and settings\tim\cookies\tim@media.adrevolver[1].txt (ID = 2089)
2:31 PM:   Found Spy Cookie: adrevolver cookie
2:31 PM:   c:\documents and settings\tim\cookies\tim@did-it[1].txt (ID = 2523)
2:31 PM:   Found Spy Cookie: did-it cookie
2:31 PM:   c:\documents and settings\tim\cookies\tim@atdmt[2].txt (ID = 2253)
2:31 PM:   Found Spy Cookie: atlas dmt cookie
2:31 PM:   c:\documents and settings\jill\cookies\jill@thunderbolt.adjuggler[2].txt (ID = 2070)
2:31 PM:   c:\documents and settings\jill\cookies\jill@rotator.dex.adjuggler[2].txt (ID = 2070)
2:31 PM:   Found Spy Cookie: adjuggler cookie
2:31 PM:   c:\documents and settings\jill\cookies\jill@network.aptimus[2].txt (ID = 2235)
2:31 PM:   c:\documents and settings\jill\cookies\jill@ic-live[1].txt (ID = 2821)
2:31 PM:   Found Spy Cookie: ic-live cookie
2:31 PM:   c:\documents and settings\jill\cookies\jill@homestore[1].txt (ID = 2793)
2:31 PM:   Found Spy Cookie: homestore cookie
2:31 PM:   c:\documents and settings\jill\cookies\jill@burstnet[2].txt (ID = 2336)
2:31 PM:   Found Spy Cookie: burstnet cookie
2:31 PM:   c:\documents and settings\jill\cookies\jill@atwola[1].txt (ID = 2255)
2:31 PM:   c:\documents and settings\jill\cookies\jill@ar.atwola[2].txt (ID = 2256)
2:31 PM:   Found Spy Cookie: atwola cookie
2:31 PM:   c:\documents and settings\jill\cookies\jill@aptimus[2].txt (ID = 2233)
2:31 PM:   Found Spy Cookie: aptimus cookie
2:31 PM:   c:\documents and settings\jill\cookies\jill@anad.tacoda[2].txt (ID = 6445)
2:31 PM:   Found Spy Cookie: tacoda cookie
2:31 PM:   c:\documents and settings\jill\cookies\jill@adopt.specificclick[1].txt (ID = 3400)
2:31 PM:   c:\documents and settings\jill\cookies\jill@adecn[1].txt (ID = 2063)
2:31 PM:   Found Spy Cookie: adecn cookie
2:31 PM:   c:\documents and settings\zachary\cookies\zachary@imrworldwide[2].txt (ID = 2845)
2:31 PM:   Found Spy Cookie: imrworldwide.com cookie
2:31 PM:   c:\documents and settings\justin\cookies\justin@adopt.specificclick[1].txt (ID = 3400)
2:31 PM:   Found Spy Cookie: specificclick.com cookie
2:31 PM: Starting Cookie Sweep
2:31 PM: Registry Sweep Complete, Elapsed Time:00:00:15
2:31 PM:   HKU\S-1-5-21-1703161326-1595025136-2782936190-1006\software\online add-on\ (ID = 3151919)
2:31 PM:   Found Trojan Horse: trojan-downloader-zlob
2:31 PM: Starting Registry Sweep
2:31 PM: Memory Sweep Complete, Elapsed Time: 00:03:54
2:29 PM:   ApplicationMinimized - EXIT
2:29 PM:   ApplicationMinimized - ENTER
2:27 PM:   ApplicationMinimized - EXIT
2:27 PM:   ApplicationMinimized - ENTER
2:27 PM:   Warning: TFileCountEnum.ProcessPartition: TVolumeFAT.IC: invalid Boot Sector. Volume E:
2:27 PM: Starting Memory Sweep
2:27 PM: Start Full Sweep
2:27 PM: Sweep initiated using definitions version 1036
           Keylogger: Off
2:26 PM: Informational: ShieldEmail: Start monitoring port 25 for mail activities
           E-mail Attachment: On
2:26 PM: Informational: ShieldEmail: Start monitoring port 110 for mail activities
           BHO Shield: On
           IE Security Shield: On
           Alternate Data Stream (ADS) Execution Shield: On
           Startup Shield: On
           Common Ad Sites: Off
           Hosts File Shield: On
           Internet Communication Shield: On
           ActiveX Shield: On
           Windows Messenger Service Shield: On
           IE Favorites Shield: On
           File System Shield: On
           Execution Shield: On
           System Services Shield: On
           IE Hijack Shield: On
           IE Tracking Cookies Shield: Off
2:26 PM: Shield States
2:26 PM: License Check Status (0): Success
2:26 PM: License Check Status (0): Success
2:26 PM: Spyware Definitions: 1036
2:26 PM: Spy Sweeper 5.5.7.103 started
2:26 PM: Spy Sweeper 5.5.7.103 started
2:26 PM: |       Start of Session, Friday, November 23, 2007       |
***************
12:52 PM:   ApplicationMinimized - EXIT
12:52 PM:   ApplicationMinimized - ENTER
12:40 PM: Starting Memory Sweep
12:40 PM: Warning: TFileCountEnum.ProcessPartition: TVolumeFAT.IC: invalid Boot Sector. Volume E:
12:40 PM: Start Full Sweep
12:40 PM: Sweep initiated using definitions version 1036
            Keylogger: Off
12:40 PM: Informational: ShieldEmail: Start monitoring port 25 for mail activities
            E-mail Attachment: On
12:40 PM: Informational: ShieldEmail: Start monitoring port 110 for mail activities
            BHO Shield: On
            IE Security Shield: On
            Alternate Data Stream (ADS) Execution Shield: On
            Startup Shield: On
            Common Ad Sites: Off
            Hosts File Shield: On
            Internet Communication Shield: On
            ActiveX Shield: On
            Windows Messenger Service Shield: On
            IE Favorites Shield: On
            File System Shield: On
            Execution Shield: On
            System Services Shield: On
            IE Hijack Shield: On
            IE Tracking Cookies Shield: Off
12:39 PM: Shield States
12:39 PM: License Check Status (0): Success
12:39 PM: Spyware Definitions: 1036
12:39 PM: Spy Sweeper 5.5.7.103 started
12:39 PM: Spy Sweeper 5.5.7.103 started
12:39 PM: |       Start of Session, Friday, November 23, 2007       |
***************
         Operation: File Access
         Target:
         Source: C:\DOCUME~1\TIM\LOCALS~1\TEMP\IS-J765G.TMP\IS-ADJT5.TMP
2:24 PM: Tamper Detection
2:18 PM: ApplicationMinimized - EXIT
2:18 PM: ApplicationMinimized - ENTER
2:18 PM: Your definitions are up to date.
2:17 PM: License Check Status (0): Success
2:17 PM: License Check Status (0): Success
2:17 PM: License Check Status (0): Success
2:17 PM: License Check Status (0): Success
2:15 PM: Your definitions are up to date.
2:15 PM: License Check Status (0): Success
2:14 PM: ApplicationMinimized - EXIT
2:14 PM: ApplicationMinimized - ENTER
2:14 PM: License Check Status (0): Success
2:14 PM: License Check Status (0): Success
2:13 PM: License Check Status (0): Success
2:13 PM: License Check Status (0): Success
2:13 PM: License Check Status (0): Success
2:13 PM: License Check Status (0): Success
2:07 PM: ApplicationMinimized - EXIT
2:07 PM: ApplicationMinimized - ENTER
2:07 PM: License Check Status (0): Success
2:07 PM: License Check Status (0): Success
2:03 PM: License Check Status (0): Success
2:03 PM: None
2:03 PM: Traces Found: 0
2:03 PM: Warning: TFileCountEnum.ProcessPartition: TVolumeFAT.IC: invalid Boot Sector. Volume E:
2:03 PM: Sweep Canceled
2:03 PM: Start Full Sweep
2:03 PM: Sweep initiated using definitions version 1036


November 23rd, 2007 18:00

Thank you for your help, I am not running any cracked software and have not posted on another forum.

November 23rd, 2007 19:00

Part 2 of log
1:48 PM: Traces Found: 19
1:48 PM: Full Sweep has completed.  Elapsed time 00:26:24
1:48 PM: File Sweep Complete, Elapsed Time: 00:22:24
1:45 PM:   Warning: SweepDirectories: Cannot find directory "l:". This directory was not added to the list of paths to be scanned.
1:45 PM:   Warning: SweepDirectories: Cannot find directory "i:". This directory was not added to the list of paths to be scanned.
1:45 PM:   Warning: SweepDirectories: Cannot find directory "h:". This directory was not added to the list of paths to be scanned.
1:45 PM:   Warning: SweepDirectories: Cannot find directory "g:". This directory was not added to the list of paths to be scanned.
1:45 PM:   Warning: SweepDirectories: Cannot find directory "f:". This directory was not added to the list of paths to be scanned.
1:45 PM:   Warning: SweepDirectories: Cannot find directory "d:". This directory was not added to the list of paths to be scanned.
1:44 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssms0e4ad040-9749-4237-a8a9-ed6100999714.tmp". The operation completed successfully
1:44 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssms25e7a0f0-89bd-403f-9bcd-e71690850f9a.tmp". The operation completed successfully
1:44 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssms71569998-cd81-45ab-8848-354d78a013c7.tmp". The operation completed successfully
1:44 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssmsebf08705-1106-4028-8af3-8b074b2d32b3.tmp". The operation completed successfully
1:44 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssmsc2b21f2b-e2d2-4d62-abc1-135f4609cfff.tmp". The operation completed successfully
1:44 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssms19b2118f-f9c9-4f93-b1bd-649f553ff3dd.tmp". The operation completed successfully
1:44 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssmscd7b01fd-1872-4b5f-9e04-1f939ed55983.tmp". The operation completed successfully
1:44 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssms4cea533c-3846-4f83-bd19-59da9962a8fb.tmp". The operation completed successfully
1:44 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssmsa758632c-c934-4a70-8f37-c514b106ceb1.tmp". The operation completed successfully
1:44 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssmsce347ecb-b4f5-4af4-ba20-47aa829e1775.tmp". The operation completed successfully
1:44 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssmsf713a2c7-c717-4b33-b607-6430f708acb1.tmp". The operation completed successfully
1:44 PM:   Warning: Failed to open file "c:\documents and settings\localservice\application data\webroot\spy sweeper\temp\ssms0a726f81-089d-4b28-a5ec-e4d02da67832.tmp". The operation completed successfully
1:44 PM:   Warning: Failed to open file "c:\windows\temp\jet624f.tmp". The operation completed successfully
1:44 PM:   Warning: Failed to open file "c:\documents and settings\all users\drm\cache\indiv02.tmp". The operation completed successfully
1:44 PM:   Warning: Failed to open file "c:\documents and settings\tim\local settings\temporary internet files\content.ie5\yin1mj63\primary[1].gif". The operation completed successfully
1:26 PM: Starting File Sweep
1:26 PM: Cookie Sweep Complete, Elapsed Time: 00:00:02
1:26 PM:   c:\documents and settings\tim\cookies\tim@yadro[2].txt (ID = 3743)
1:26 PM:   Found Spy Cookie: yadro cookie
1:26 PM:   c:\documents and settings\tim\cookies\tim@media.adrevolver[1].txt (ID = 2089)
1:26 PM:   Found Spy Cookie: adrevolver cookie
1:26 PM:   c:\documents and settings\tim\cookies\tim@did-it[1].txt (ID = 2523)
1:26 PM:   Found Spy Cookie: did-it cookie
1:26 PM:   c:\documents and settings\tim\cookies\tim@atdmt[2].txt (ID = 2253)
1:26 PM:   Found Spy Cookie: atlas dmt cookie
1:26 PM:   c:\documents and settings\jill\cookies\jill@thunderbolt.adjuggler[2].txt (ID = 2070)
1:26 PM:   c:\documents and settings\jill\cookies\jill@rotator.dex.adjuggler[2].txt (ID = 2070)
1:26 PM:   Found Spy Cookie: adjuggler cookie
1:26 PM:   c:\documents and settings\jill\cookies\jill@network.aptimus[2].txt (ID = 2235)
1:26 PM:   c:\documents and settings\jill\cookies\jill@ic-live[1].txt (ID = 2821)
1:26 PM:   Found Spy Cookie: ic-live cookie
1:26 PM:   c:\documents and settings\jill\cookies\jill@homestore[1].txt (ID = 2793)
1:26 PM:   Found Spy Cookie: homestore cookie
1:26 PM:   c:\documents and settings\jill\cookies\jill@burstnet[2].txt (ID = 2336)
1:26 PM:   Found Spy Cookie: burstnet cookie
1:26 PM:   c:\documents and settings\jill\cookies\jill@atwola[1].txt (ID = 2255)
1:26 PM:   c:\documents and settings\jill\cookies\jill@ar.atwola[2].txt (ID = 2256)
1:26 PM:   Found Spy Cookie: atwola cookie
1:26 PM:   c:\documents and settings\jill\cookies\jill@aptimus[2].txt (ID = 2233)
1:26 PM:   Found Spy Cookie: aptimus cookie
1:26 PM:   c:\documents and settings\jill\cookies\jill@anad.tacoda[2].txt (ID = 6445)
1:26 PM:   Found Spy Cookie: tacoda cookie
1:26 PM:   c:\documents and settings\jill\cookies\jill@adopt.specificclick[1].txt (ID = 3400)
1:26 PM:   c:\documents and settings\jill\cookies\jill@adecn[1].txt (ID = 2063)
1:26 PM:   Found Spy Cookie: adecn cookie
1:26 PM:   c:\documents and settings\zachary\cookies\zachary@imrworldwide[2].txt (ID = 2845)
1:26 PM:   Found Spy Cookie: imrworldwide.com cookie
1:26 PM:   c:\documents and settings\justin\cookies\justin@adopt.specificclick[1].txt (ID = 3400)
1:26 PM:   Found Spy Cookie: specificclick.com cookie
1:26 PM: Starting Cookie Sweep
1:26 PM: Registry Sweep Complete, Elapsed Time:00:00:16
1:26 PM:   HKU\S-1-5-21-1703161326-1595025136-2782936190-1006\software\online add-on\ (ID = 3151919)
1:26 PM:   Found Trojan Horse: trojan-downloader-zlob
1:25 PM: Starting Registry Sweep
1:25 PM: Memory Sweep Complete, Elapsed Time: 00:03:37
1:22 PM:   Warning: TFileCountEnum.ProcessPartition: TVolumeFAT.IC: invalid Boot Sector. Volume E:
1:22 PM: Starting Memory Sweep
1:22 PM: Start Full Sweep
1:22 PM: Sweep initiated using definitions version 1036
           Keylogger: Off
1:20 PM: Informational: ShieldEmail: Start monitoring port 25 for mail activities
1:20 PM: Informational: ShieldEmail: Start monitoring port 110 for mail activities
           E-mail Attachment: On
           BHO Shield: On
           IE Security Shield: On
           Alternate Data Stream (ADS) Execution Shield: On
           Startup Shield: On
           Common Ad Sites: Off
           Hosts File Shield: On
           Internet Communication Shield: On
           ActiveX Shield: On
           Windows Messenger Service Shield: On
           IE Favorites Shield: On
           File System Shield: On
           Execution Shield: On
           System Services Shield: On
1:19 PM: |       Start of Session, Friday, November 23, 2007       |
***************           IE Hijack Shield: On
1:20 PM: IE Hijack Shield: Resetting Home Page value.
           IE Tracking Cookies Shield: Off
1:20 PM: Shield States
1:20 PM: License Check Status (0): Success
1:20 PM: Spyware Definitions: 1036
1:19 PM: Spy Sweeper 5.5.7.103 started
1:19 PM: Spy Sweeper 5.5.7.103 started

November 23rd, 2007 19:00

Here is the scan..

 

SmitFraudFix v2.253

Scan done at 15:01:56.10, Fri 11/23/2007
Run from C:\Documents and Settings\Tim\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\wwSecure.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SpyNoMore\SNM.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Sprite Software\Sprite Backup\SpriteService.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Sierra\Planner\PLNRnote.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe
C:\PROGRA~1\MI1933~1\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\WINDOWS\system32\cmd.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts


»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Tim


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Tim\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Tim\FAVORI~1

C:\DOCUME~1\Tim\FAVORI~1\Online Security Test.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

C:\Program Files\VirusProtect 3.8\ FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components
 
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
 

»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]


»»»»»»»»»»»»»»»»»»»»»»»» Rustock

 

»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: Intel(R) 82566DC Gigabit Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 192.168.10.1

HKLM\SYSTEM\CCS\Services\Tcpip\..\{41497802-C9EF-4661-B451-4FEAE4467573}: DhcpNameServer=192.168.10.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{41497802-C9EF-4661-B451-4FEAE4467573}: DhcpNameServer=192.168.10.1
HKLM\SYSTEM\CS3\Services\Tcpip\..\{41497802-C9EF-4661-B451-4FEAE4467573}: DhcpNameServer=192.168.10.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.10.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.10.1
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.10.1


»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

 

4 Apprentice

 • 

20.5K Posts

November 23rd, 2007 21:00

QUOTE:
"* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures.
Please follow all instructions in sequence."


I did not ask you to run SpySweeper. Please disable SpySweeper, because it may hinder the removal of some entries. You can re-enable it after you're clean.
To disable SpySweeper:
Open it click >Options over to the left then >program options >Uncheck "load at windows startup".
Over to the left click "shields" and uncheck all there.
Uncheck "home page shield".
Uncheck "automatically restore default without notification".
Exit the program.
[After your system is fully cleaned re-enable Spysweeper using the same steps but this time reverse them.]

We will have to repeat SmitfraudFix Option #1.

Please run it again per instructions, and repost the new report. Thanks.

November 23rd, 2007 21:00

I had started the program before I read email, sorry. Here it is.
 
SmitFraudFix v2.253
Scan done at 17:45:02.71, Fri 11/23/2007
Run from C:\Documents and Settings\Tim\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode
»»»»»»»»»»»»»»»»»»»»»»»» Process
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\wwSecure.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SpyNoMore\SNM.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Sprite Software\Sprite Backup\SpriteService.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Sierra\Planner\PLNRnote.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe
C:\PROGRA~1\MI1933~1\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\cmd.exe
»»»»»»»»»»»»»»»»»»»»»»»» hosts

»»»»»»»»»»»»»»»»»»»»»»»» C:\

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Tim

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Tim\Application Data

»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Tim\FAVORI~1

»»»»»»»»»»»»»»»»»»»»»»»» Desktop

»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys

»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components
 
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
 
»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!
SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""

»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]

»»»»»»»»»»»»»»»»»»»»»»»» Rustock
 
»»»»»»»»»»»»»»»»»»»»»»»» DNS
Description: Intel(R) 82566DC Gigabit Network Connection - Packet Scheduler Miniport
DNS Server Search Order: 192.168.10.1
HKLM\SYSTEM\CCS\Services\Tcpip\..\{41497802-C9EF-4661-B451-4FEAE4467573}: DhcpNameServer=192.168.10.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{41497802-C9EF-4661-B451-4FEAE4467573}: DhcpNameServer=192.168.10.1
HKLM\SYSTEM\CS3\Services\Tcpip\..\{41497802-C9EF-4661-B451-4FEAE4467573}: DhcpNameServer=192.168.10.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.10.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.10.1
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.10.1

»»»»»»»»»»»»»»»»»»»»»»»» Scanning for wininet.dll infection

»»»»»»»»»»»»»»»»»»»»»»»» End
 

4 Apprentice

 • 

20.5K Posts

November 23rd, 2007 22:00

That changes things a bit. Please post a fresh HijackThis log and let me know how things are running. Thanks.

Message Edited by Bugbatter on 11-23-2007 07:03 PM

November 24th, 2007 01:00

Things are running fine, here it is. 
 
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:37:08 PM, on 11/23/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16544) Boot mode: Normal
Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\Program Files\Juniper Networks\Common Files\dsNcService.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe C:\Program Files\Maxtor\Sync\SyncServices.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\WINDOWS\system32\wwSecure.exe C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe C:\WINDOWS\system32\dllhost.exe C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\ehome\ehtray.exe C:\WINDOWS\system32\CTHELPER.EXE C:\WINDOWS\system32\CTXFIHLP.EXE C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe C:\Program Files\Dell\Media Experience\DMXLauncher.exe C:\WINDOWS\eHome\ehmsas.exe C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\WINDOWS\SYSTEM32\CTXFISPI.EXE C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe C:\WINDOWS\stsystra.exe C:\Program Files\Microsoft IntelliType Pro\type32.exe C:\Program Files\Microsoft IntelliPoint\point32.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\dvd43\dvd43_tray.exe C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe C:\Program Files\Canon\MyPrinter\BJMyPrt.exe C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\SpyNoMore\SNM.exe C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Webroot\Washer\wwDisp.exe C:\Program Files\DellSupport\DSAgnt.exe C:\Program Files\Microsoft ActiveSync\wcescomm.exe C:\Program Files\Sprite Software\Sprite Backup\SpriteService.exe C:\PROGRA~1\MI3AA1~1\rapimgr.exe C:\Program Files\Windows Media Player\WMPNSCFG.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Sierra\Planner\PLNRnote.exe C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe C:\Program Files\iPod\bin\iPodService.exe c:\program files\common files\installshield\updateservice\isuspm.exe C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe C:\PROGRA~1\MI1933~1\OFFICE11\OUTLOOK.EXE C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\cmd.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4060911 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cm.my.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4060911 O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Dell\Media Experience\DMXLauncher.exe" O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE" O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe" /r O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll" O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe" O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe" O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe" O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] "rundll32.exe" bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [dvd43] "C:\Program Files\dvd43\dvd43_tray.exe" O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe" O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [CanonMyPrinter] "C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" /logon O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [KernelFaultCheck] C:\WINDOWS\system32\dumprep 0 -k O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe" O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [SNM] "C:\Program Files\SpyNoMore\SNM.exe" /startup O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Window Washer] "C:\Program Files\Webroot\Washer\wwDisp.exe" O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe" O4 - HKCU\..\Run: [SpriteService] "C:\Program Files\Sprite Software\Sprite Backup\SpriteService.exe" O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe" O4 - HKCU\..\Run: [Videos] "C:\Program Files\laughnetwork\update.exe" /background O4 - HKCU\..\Run: [WMPNSCFG] "C:\Program Files\Windows Media Player\WMPNSCFG.exe" O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = C:\Sierra\Planner\PLNRnote.exe O4 - Global Startup: Picture Package Menu.lnk = ? O4 - Global Startup: Picture Package VCD Maker.lnk = ? O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.topsoftwarefeed.com/redirect.php (file missing) O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.topsoftwarefeed.com/redirect.php (file missing) O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {0348CD18-6EFE-415B-AF32-58F08FA29B33} (WCSAXrview Control) - http://24.73.69.3:8888/wcsarview.cab O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) - http://inst.c-wss.com/n034p/EN/install/gtdownlr.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1168316608656 O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://upload.smugmug.com/photos/activex/ImageUploader4-072507.cab O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe O16 - DPF: {DA80E089-4648-43D5-93B4-7F37917084E6} (CacheManager.CacheManagerCtrl) - http://www.candystand.com/assets/activex/virtools/CacheManager.CAB O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://ive.ihs.org/dana-cached/setup/JuniperSetupSP1.cab O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://upload.smugmug.com/photos/activex/XUpload.ocx O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe O23 - Service: Intel(R) Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\MAGIX\Common\Database\bin\fbserver.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe O23 - Service: Washer Security Access (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\system32\wwSecure.exe
-- End of file - 16612 bytes

4 Apprentice

 • 

20.5K Posts

November 24th, 2007 12:00

Your log is unreadable as posted, but as long as everything is running well, you are good to go. Please delete Smitfraudfix and its report.

Note the #9 instructions below for updating Java. Yours is outdated.

After updating Java, it would a good idea to purge the Restore Points and start fresh.
If everything is running well....
To flush the XP System Restore Points:
(Using XP, you must be logged in as Administrator to do this.)
Go to Start>Run and type msconfig Press enter.
When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings Link on the left.
Check the box labeled Turn Off System Restore.

Reboot. Go back in and turn System Restore ON. A new Restore Point will be created.

Here is my list of Prevention Tips.

You may have already taken some of these steps, and depending on your current security, you may not need to implement all of these:
1. Visit Windows Update:
Make sure that you have all the Critical Updates recommended for your operating system and IE. The first defense against infection is a properly patched OS.
Windows Update: http://v4.windowsupdate.microsoft.com/en/default.asp

2. Consider installing the following free programs:
a. SpywareBlaster: (Not recommended for Vista)
http://www.javacoolsoftware.com/spywareblaster.html
Tutorial here: http://www.bleepingcomputer.com/forums/tutorial49.html
b. SpywareGuard:
http://www.javacoolsoftware.com/spywareguard.html
Tutorial here: http://www.bleepingcomputer.com/tutorials/tutorial50.html
Periodically check for updates in both programs.

3. Please use a firewall and realtime anti-virus. Keep the anti-virus software and firewall software up to date.
Note: Zone Alarm Firewall (by Checkpoint) has a free version http://www.zonelabs.com/store/content/company/products/trial_zaFamily/trial_zaFamily.jsp?lid=home_freedownloads

4. You might consider installing Mozilla / Firefox.
http://www.mozilla.org/

5. Do not use file sharing. Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known
vulnerabilities.

6. Before using or purchasing any Spyware/Malware protection/removal program, always check the following Rogue/Suspect Spyware Lists.
http://www.spywarewarrior.com/rogue_anti-spyware.htm
http://www.malwarebytes.org/database.php

7. If you have not already done so, you might want to install CCleaner and run it in each user's profile: http://www.ccleaner.com/
** UNcheck the option to install the Yahoo toolbar that is checked by default for the Standard version, or download the toolbar-free versions (Slim or Basic) when given the option for those.

8. If you use Adobe Reader it may need to be updated to be sure that you have a more secure version. If you are using a version prior to v. 6.05, you should update to 6.05, preferably version 8.1.0 or higher.
It would be best to remove prior versions before updating to a new version.
If you need additional assistance, the Adobe forums are here: http://www.adobe.com/support/forums/main.html

9. Make sure you are using the most updated version of Java.
The current version is Java Runtime Environment (JRE) 6u3

You can go here to download the latest version of Java Runtime Environment (JRE) 6.
Scroll down to where it says " Java Runtime Environment (JRE) 6u3 allows end-users to run Java applications".

Click the link to download the Windows (Offline Installation) package: Save it, do not run it. When the download is complete, close the browser.

Remove all prior versions using Add/Remove Programs, and delete the Java folder in Program Files.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u3-windows-i586-p.exe to install the newest version.
Official JAVA Installation Instructions if needed.
Reboot.

10. Practice Safe Surfing with with TrendProtect by Trendmicro.
TrendProtect is a browser plugin that assigns a safety rating to domains listed in your search engine. TrendProtect also adds a new button to your browser's toolbar area. The icon and color of the button changes to indicate whether the page currently open is safe, unsafe, trusted, or unrated, or whether it contains unwanted content.

The following color codes are used by TrendProtect to indicate the safety of each site.

Red for Warning
Yellow for Use Caution
Green for Safe
Grey for Unknown


11. Here are some helpful articles:
"So how did I get infected in the first place?"
by TonyKlein
http://computercops.biz/postlite7736-.html

"I'm not pulling your leg, honest"
by Sandi Hardmeier
http://www.microsoft.com/windows/IE/community/columns/pulling.mspx

12. This is an excellent resource for users of all levels. General computer maintenance as well as internet security is covered.
Rootkits for Dummies
(Paperback)
by Larry Stevenson (Author), Nancy Altholz (Author)

Let us know if we have not resolved your problem. Otherwise, you are good to go.
Happy and Safe Surfing!

4 Apprentice

 • 

20.5K Posts

November 24th, 2007 13:00

IE is fine as long as it is version 7 which is more secure than 6. The Yahoo Toolbar is considered advertising by some. This article is a few years old, but I still do not use Yahoo Toolbar.
http://inetexplorer.mvps.org/data/Yahoo.htm

You may be able to find some more recent articles.

November 24th, 2007 13:00

Thanks for all of the advice, the log was viewable inmy preview, hopefully not needed but here is another try. Do you rec not using IE or yahoo toolbar?
Happy holidays
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:05:40 AM, on 11/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\wwSecure.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SpyNoMore\SNM.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Sprite Software\Sprite Backup\SpriteService.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Sierra\Planner\PLNRnote.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\Java\jre1.6.0_02\bin\jucheck.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4060911
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cm.my.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4060911
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Dell\Media Experience\DMXLauncher.exe"
O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE"
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe" /r
O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 12\pccguide.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] "rundll32.exe" bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [dvd43] "C:\Program Files\dvd43\dvd43_tray.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [CanonMyPrinter] "C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] C:\WINDOWS\system32\dumprep 0 -k
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SNM] "C:\Program Files\SpyNoMore\SNM.exe" /startup
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Window Washer] "C:\Program Files\Webroot\Washer\wwDisp.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [SpriteService] "C:\Program Files\Sprite Software\Sprite Backup\SpriteService.exe"
O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"
O4 - HKCU\..\Run: [Videos] "C:\Program Files\laughnetwork\update.exe" /background
O4 - HKCU\..\Run: [WMPNSCFG] "C:\Program Files\Windows Media Player\WMPNSCFG.exe"
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = C:\Sierra\Planner\PLNRnote.exe
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.topsoftwarefeed.com/redirect.php (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.topsoftwarefeed.com/redirect.php (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0348CD18-6EFE-415B-AF32-58F08FA29B33} (WCSAXrview Control) - http://24.73.69.3:8888/wcsarview.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) - http://inst.c-wss.com/n034p/EN/install/gtdownlr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1168316608656
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://upload.smugmug.com/photos/activex/ImageUploader4-072507.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe
O16 - DPF: {DA80E089-4648-43D5-93B4-7F37917084E6} (CacheManager.CacheManagerCtrl) - http://www.candystand.com/assets/activex/virtools/CacheManager.CAB
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - https://ive.ihs.org/dana-cached/setup/JuniperSetupSP1.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://upload.smugmug.com/photos/activex/XUpload.ocx
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: Intel(R) Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology Drivers\Elservice.exe
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\MAGIX\Common\Database\bin\fbserver.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Washer Security Access (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\system32\wwSecure.exe
--
End of file - 16596 bytes

15 Posts

March 29th, 2008 21:00

sir i already made a new post you can check it now.. tittle was " about security toolbar 7.1 "

4 Apprentice

 • 

20.5K Posts

March 29th, 2008 21:00

jan,
We can help you, but you will need to start a topic at the top of the forum.

Please download HJT Installer from Here to your desktop.
If not available use this alternate link: Here

Click the Download button.
When the Trend Micro HJT install box appears, double click on the HJTInstall.exe.
Click on Install.

It will be installed by default here: C:\Program Files\Trend Micro\HijackThis
A shortcut to the application will also be placed on your Desktop.
The program will open automatically after installation.
You can double-click the icon that was placed on the Desktop to run subsequent HijackThis scans or you can use the icon inside the folder.
The folder HijackThis is where you will find the HJT logs that you save. When you use the application to remove anything, you will also find the backup copies made by HJT inside this folder.

Close all open windows except HijackThis.
Click on " Do a system scan and save logfile" When the log pops up in Notepad copy and paste that file as a NEW MESSAGE on the HijackThis Board.

Before closing HJT, please click on the Analyze This button. "Analyze This" is for Trendmicro use, and does not mean "Analyze My Log". You must post on the forum in order to receive an analysis of your log.

Close the web page that appears and then close the program HJT.

Posting Your Log:

1. Just click the New Message button in the HijackThis forum here: http://www.dellcommunity.com/supportforums/board?board.id=si_hijack
to start your own thread requesting assistance.
2. In the Message Body window that opens, simply Right-Click and select Paste.
3. Please add text to describe your symptoms.
4. Include in the message subject line a description of your problem. For example, "Popups warning of infection".
5. Make certain you post the entire log by clicking the Preview Post link at the bottom of the window and comparing it to the log from your scan before you click Submit Post

** Note: "The box next to Automatically convert carriage returns to HTML line breaks" should be checked if that appears at the bottom of your Message Body when composing your post.


* DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or required.
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