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February 13th, 2008 20:00

Spyware ad.yieldmanager.com removal. Need help uninstalling-reinstalling Vista

Hi all,

 

  I have acquired ad.yieldmanager.com on my laptop and no virus/spyware software can get rid of it.  Spyware Doctor recognizes it and after scanning, it reports that the spyware has been removed.  However, after I log on to the Internet again and re-run Spyware Doctor, it reports the spyware again and reports that it has cleaned my system.  But I have trouble with various programs, the most noticeable being my Internet connection.  It continually closes. 

 

  I even downloaded Microsoft's Live One anti-virus/spyware program and it doesn't recognize any spyware.  So, I think the only way to get rid of it is to re-install my Vista system.  Never done that before and I am just a novice operator.

 

  Could someone please tell me where I can go to get directions on how to re-install Vista?  (My Dell Inspiron laptop had Windows XP and was upgraded to Windows Vista)  At home I currently have 4 disks and don't know if I will need them all.  They are-------------

1)  Reinstallation DVD of Windows XP Media Center Version 2005 with Upgrade Rollup 2

2)  Dell Windows Upgrade assistant DVD

3)  Drivers and utilities for reinstalling Dell Inspiron Computer software

4)  Windows XP Media Center Edition 2005 to Windows Vista Home Premium Express Upgrade DVD

 

I have burned my Photos from my system to Disk so I can re-install them after the new Vista is installed.  Would I have to worry that the Spyware would reinfect me through those photos? 

 

     Thanks to anyone who can get me started in the right direction.  I realize this is going to take a while but on the positive side, I will learn more about my computer.  Thanks again,

 

               Jerry

 

 

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February 13th, 2008 22:00

Jerry,

 

if it's what i'm thinking:    ad.yieldmanager.com is merely a tracking cookie... which is placed on your computer each time you visit a certain website.   if so, it's not that your anti-spyware programs can't remove it:   they in fact do remove it when you scan.... but, when you log onto the internet again and go back to the (offending) website again, you get another copy of the cookie.

 

despite being classified as "critical" objects by some scanners, tracking cookies are mostly harmless nuisances.   you really don't have anything to worry about with this one.

 

but if it bothers you, here's how you can try to get rid of it permanently.   I'm giving directions, using IE 6, under Windows XP.... if you have IE 7 and/or Vista, you might have to modify this procedure slightly:

 

in IE, click on Tools, then Internet Options, click on the Privacy tab, and click on Sites.

in the box labeled Address of Web Site, type in

yieldmanager.com

then click on Block, OK [and I think you need another OK again].

 

run your scanner, it may still find it once more, but if so, hopefully that will be the last time.

 

if i am correct in my analysis, you should not have to uninstall/reinstall your operating system for this.

 

 

 

2 Intern

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133 Posts

February 13th, 2008 23:00

Hi ky,

   I found your suggestion in another post and followed your directions already.  Thank you so much for posting here. 

 

   After adding the site to my prohibited site list, it seems to work.  When I re-scan I don't find it on my system.  However, my Internet connection is still closing for some reason.  I uninstalled my Internet software and my modem and re-installed it but it still shuts itself down---so far.  I'll have to wait to see if it continues.

 

   I was using Spyware Doctor and the old version I had listed ad.yieldmanager as a "high" threat.  The new updated version of Spyware Doctor lists it as a "low" threat.  I think you are right when stating that it is a cookie too.  But, when infected, all I had to do to have it appear on my Spyware Doctor list is to open my home page, which is my mail.  Could my home page have been the problem?  Must have been, huh.

 

   I do hope this will end my problems---time will tell.  Thank you very much.  You've saved me from having to do a re-install of Vista!!!!!!  

 

          Jerry

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February 14th, 2008 11:00

it's entirely possible that the cookie is generated by your home (mail) page, which would explain why it kept coming back so often. 

 

i'm glad you found, and were successful in following my advice... had you jumped the gun, to uninstall/reinstall vista, you would have found the same problem occurring as soon as you went online.

 

uninstall/reinstall should only be considered as an absolute last resort.   most problems can be solved much more simply... especially problems with tracking cookies.

 

what browser are you using (Internet Explorer?  FireFox?  Opera?  something else provided by your ISP?) 

you say your internet "closes" (or shuts down).   can you be more explicit as to what exactly is happening?  are you saying the browser closes on its own?    if so, does it generate any error message?  or is it that your browser "freezes" while open, and you can't do anything more?   or are you saying that your modem is losing the connection?   [you might have listed it above, but are you using a dial-up modem?   DSL or cable?  wireless router?]

 

I can't guarantee that i'll be able to solve your problem, but the more specific information you include, the better the chance that someone might be able to help.

 

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February 14th, 2008 13:00

Hi ky,

 

   Oh my gosh, if I would have re-installed my whole system and as soon as I had gone on-line, gotten the problem all over again, I would have cried!  I thought that something like that would have been removed from my system and didn't know that the "spyware" or in this case, the cookie was placed off my computer, on to Yahoo's site.  I think that's what you are saying.  Thank you again.

 

   I'm using I.E. 7 and I have Verizon's wireless Internet connection through Dell's Express card.  After adding the "ad.yieldmanager.com" cookie on my prohibited list, my Internet connection still shut itself down a couple of times.  But I had a problem when I reinstalled that software so last night I uninstalled it and reinstalled it again and so far, so good.  To be more specific, the connection would literally disconnect itself so I would have to hit the "Connect" button again.  Internet Explorer page would remain on my screen but when I'd go to another page, I'd get a blank page.  Nothing would be displayed except for the usual message you'd get if you opened I.E. when not connected to the Internet. 

 

   So I'm hoping the problem is solved---keeping my fingers crossed.  Thanks again and if I still have connection problems, I'll re-post.  Have a good one.

 

              Jerry

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February 14th, 2008 13:00

as you said, keep your fingers crossed.

 

if the problem recurs, then hopefully someone here can help locate/fix it.   but there should not be any need for a reinstall of windows.

 

good luck.

2 Intern

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133 Posts

February 14th, 2008 13:00

Well, looks like I spoke too soon.  My connection just disconnected again.  I think I will repost this and see if I get any suggestions.  Thanks again, ky, for your help.

 

        Jerry

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20.5K Posts

February 14th, 2008 15:00

Jerry, have you checked with Dell to see if your wireless needs to have updated drivers installed?

2 Intern

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133 Posts

February 14th, 2008 18:00

Hi Bugbatter, 

 

  I just finished talking to Verizon and, as I expected, they said this was not their problem.  And I agree.  They gave me a number to call Dell but before doing that I did as you suggested and downloaded the drivers from Dell's site.  This is not a new, updated driver but possibly the driver I had on my system was bad.  (I had saved the driver on my computer to download, in case I needed a replacement.)  So, if the system disconnects from the Internet again, I will call Dell.  It's been over a year since I purchased my computer and it's out of warranty but they may still address this problem.  Hope so.  Thank you for your help.

 

           Jerry

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February 15th, 2008 00:00

You're welcome.
Ugh, out of warranty? In that case maybe you can fix it yourself. If not, give the DCF http://forums.us.dell.com/supportforums/board?board.id=netwkint a try.

2 Intern

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133 Posts

February 15th, 2008 02:00

Thanks for the info, Bugbatter.  I've looked through there already but not very far yet.  Will do. 

 

           Jerry

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