spyware has been installed on my computer

Question

Please help me...I came home on Thanksgiving to this horrible yellow,red and black message on my desktop screen that i cannot get rid of without paying out the rear for a spyware removal program...I am angry that this could have happened and do not know what to do to get rid of it...it is overriding my entire system including yahoo antispy and Norton anti virus...am not computer savy and am frustrated right now...any ideas appreciated

DoubleDaffy · Answer

Try Microsoft Antispyware.

europa303 · Answer

The November PC World stated Webroot Spy Sweeper was superior to all the free programs in beating down and removing spyware.  I bought it for $19 and it immediately found and deleted a large number of bloatware that ad-aware, spybot and MS antispyware had not found.  Of course, I saw it the other day for 'free after rebate' somewhere.

ben_destroys · Answer

Try spyware doctor www.pc-tool.com

ky331 · Answer

sfurseth40   everyone can offer their own list of 'favorite' anti-spyware programs.   within the free group, ad-aware SE 1.06, spybot search & destroy 1.4, microsoft anti-spyware beta, and CWShredder, form a great starting point:   Ad-Aware SE Personal 1.06     http://majorgeeks.com/Ad-Aware_SE_Personal_d506.html   SpyBot Search & Destroy 1.4  http://majorgeeks.com/SpyBot-Search_&_Destroy_d2471.html   Microsoft Anti-Spyware Beta [for win 2000 and winXP --- will *NOT* run on win98/98se nor winME ]   http://majorgeeks.com/Microsoft_Windows_AntiSpyware_d4466.html   [somewhat more specialized, but can't hurt to have] CWShredder 2.19:   http://majorgeeks.com/Trend_Micro_CWShredder_d3019.html         if you still have problems after these scans, you should generate and post a HiJackTHis log: to download, run, post a HJT log.  in fact, i see you also posted this problem in the HJT forum, without including your log, and that steve (zbestwun) also advised you to do so:   Download the latest version of HJT(hijackthis) (version 1.99.1) from http://majorgeeks.com/download3155.html you must create a separate folder and place it there.... people commonly use C:\HJT.   Note:  Please do *NOT* use a TEMP (temporary) folder, *NOR* your DESKTOP, as HJT will be generating log files and backup files in the folder from which it is run... you risk accidentally losing these if you use a TEMP folder, and you will generate extreme clutter if you use your DESKTOP. The file above comes as a compressed .ZIP file... you have to UNzip it (hopefully, you have an UNzip utility built into your Windows Explorer.   If for any reason, you're unable to UNzip it, you can download the already-unzipped .EXE file from http://downloads.malwareremoval.com/HijackThis.exe ) After Unzipping, double click on HiJackThis.EXE Click on  Do a System Scan and Save a LogFile This will automatically open NotePad Copy the entire file from NotePad:  EDIT/SelectAll, EDIT/Copy Then go to the new forum dedicated for HiJack This logs (**NOT** back here), and  PASTE the results there: http://forums.us.dell.com/supportforums/board?board.id=si_hijack Be sure to include a detailed description of any problems/errors/warnings you are encountering. Hopefully, one of the HJT experts will get to it as quickly as possible.   WARNING:  HiJack This is a VERY POWERFUL tool.  Do *NOT* do anything else (in particular, do NOT use it to delete any entries) until you are advised to do so!!   Improper use of this tool can severely damage your system.     Supplemental note:  The procedure as worded above has been carefully edited over time, so as to expedite the process of helping people.   Nevertheless, it seems that many individuals try to be 'creative', and make some variations.  It really would be to your benefit if you follow these directions EXACTLY as stated... because certain changes on your part can result in slowing-down the help process.  Specifically, the following are 3 very common BAD deviations which will cause delays: a)  BAD:  using an older/outdated version of HiJackThis... The experts only work with the current version.   So if you make a post with an older version, you'll simply be advised to get the latest version, re-run it, and re-post your log. b) BAD:  using a TEMP directory or your DESKTOP for HJT.... Some experts may insist you move HJT before they'll begin working with you.   Others will start the repair process, advising you to move HJT as one of the very first steps.   Failure to do so can result in losing potentially critical information.   So please,  just use the suggested  C:\HJT  directory, rather than try to be creative. c) BAD:  posting your log in the wrong forum... if you post your log back here, in the Virus/SpyWare forum, it will 'sit idly', either until the forum moderator gets around to move it for you... or until you decide to repost your log...  in the HiJackThis forum.   POST SCRIPT:   It has come to my attention that many people are unfamiliar with how to create the recommended sub-directory/folder   C:\HJT   ;  while others are able to create this directory, but are unsure how to move HJT into it (from wherever it happened to get downloaded into, 'by default')...   If you have either of these 'problems', then you should d ownload a self-extracting copy of HijackThis from http://downloads.malwareremoval.com/hijackthis_sfx.exe      Save it to your Desktop. Double-click on the file    hijackthis_sfx.exe    file, and it will self-extract into its own folder, C:\Program Files\HijackThis

Virus & Spyware

spyware has been installed on my computer

Was this post helpful?