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March 11th, 2004 08:00
V slow boot - can't detect any viruses???
Hi,
running XP on Dell Inspirion 5100 laptop. It's a P4 2.4GhZ 512MB RAM, 30Gig harddisk with 14.5gig still free.
About 2 weeks ago the machine started to take a long time to boot (maybe 10minutes) where as it used to boot in about 30 sec. This was annoying but once the machine booted it operated fine. I ran Norton AV and it came up with nothing, also uninstalled last app installed and still the same.
But now the situation has deterioted. It may now hang on boot screen. If I reboot in safe mode and then reboot again in normal mode it sometimes manages to reach the login screen but once I login performance is severly down. Also I can no longer gain access to my network so at the moment the machine is in need of some serious attention!
I've also run Ad-Aware6 and it found 43 items all of which i quarantined. I ran Spybot and choose to fix everything it found but all to no avail.
Anyone got any suggestions on the best course of action to take????
Thanks for your time,
John Mac
running XP on Dell Inspirion 5100 laptop. It's a P4 2.4GhZ 512MB RAM, 30Gig harddisk with 14.5gig still free.
About 2 weeks ago the machine started to take a long time to boot (maybe 10minutes) where as it used to boot in about 30 sec. This was annoying but once the machine booted it operated fine. I ran Norton AV and it came up with nothing, also uninstalled last app installed and still the same.
But now the situation has deterioted. It may now hang on boot screen. If I reboot in safe mode and then reboot again in normal mode it sometimes manages to reach the login screen but once I login performance is severly down. Also I can no longer gain access to my network so at the moment the machine is in need of some serious attention!
I've also run Ad-Aware6 and it found 43 items all of which i quarantined. I ran Spybot and choose to fix everything it found but all to no avail.
Anyone got any suggestions on the best course of action to take????
Thanks for your time,
John Mac
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ChrisRLG
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3.9K Posts
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March 11th, 2004 17:00
1) SpyBot Search and Destroy
After installing SpyBot Search & Destroy, first press Online, and search for, put a check mark at, and install all updates.
Next, close all Internet Explorer windows, hit 'Check for Problems', and have SpyBot remove all the items it marks in red.
2) Get Ad-Aware
After installing Ad-Aware, and before running the program, first press “check for updates now".
Click "Connect" and install all updated components available. Click 'Finish'.
Press "Scan Now", then 'next', and let Ad-Aware scan your drives.
It will find a number of "bad" files and registry keys. Click 'Next' again.
Check all found items, and click 'next' once more.
It will ask you whether you'd like to remove all checked items. Click OK.
Always reboot the computer between each program - both of these may find things that they need to have a reboot of the machine to clear - please reboot and let them finish .
Failing those solving your problems a post of a hijackthis log for the experts to advise.
HijackThis From Here
or one of these other links:-
http://www.merijn.org/files/hijackthis.zip
http://www.aluriasoftware.com/tools/hijackthis.zip
http://mjc1.com/mirror/hjt/
Important: Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT.
Unzip HijackThis into this folder. When you run HijackThis from this folder and have it "Fixed checked" it will create a backup file of modifications to use if restore is necessary. Then run, scan, save log, then in notepad copy the FULL log by copy and paste as a reply to this post and an expert with HijackThis Knowldge, will have a go at giving advice. Please note the list of experts names below, very few forum regulars here have had this training.
DO NOT FIX ANYTHING WITH HIJACKTHIS WITHOUT EXPERT ADVICE, most of what it finds you need for normal MS Windows tasks.
Known Spyware HijackThis fighters in DellTalk - If you are, and are not on the list please PM Me.
TomCoyote (of http://tomcoyote.org/forums/index.php fame)
YoKenny (Accredited Expert at TomCoyotes)
baskar1234 (Teaching Assistant at TomCoyotes, Trusted Advisor Spywareinfo)
ChrisRLG (Teaching Assistant at TomCoyotes, Trusted Advisor Spywareinfo)
Tuxedo Jack (Teaching Assistant at TomCoyotes, Trusted Advisor Spywareinfo)
Yellowhammer (Trusted Advisor at Net-Integration, First Responder at Computer Cops)
therock247uk (In Training at TomCoyotes)
irelynmisses (In Training at TomCoyotes)
You could also go to one of the more specalist forums where more experts will be able to help.
http://www.net-integration.net/cgi-bin/forum/ikonboard.cgi (Home of Spybot S&D)
http://boards.cexx.org/index.php
http://www.wilderssecurity.com/index.php
http://tomcoyote.org/forums/index.php
http://forums.spywareinfo.com/index.php
Do read the sites FAQ before posting, and advise your problem and what steps you have already done to try to cure your problem.
I, and the other hijack experts mentioned above, are in all those sites (and more) with the same login names. You might get one of us at those sites also to anwser your log, but other experts will also be available.