Virtumonde / Anti Virus Pro

Question

I have 2 spywares on my machine which are interrelated and have tried everything to get rid of them: Virtumonde and Anti Virus Pro. Even the specific removal tools don't work.

Below is the Hijack This log. Can anybody help me?

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Antivirus\BitDefender9\vsserv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\PDesk\PDesk.exe
C:\Program Files\Antivirus\BitDefender9\bdmcon.exe
C:\Program Files\Antivirus\BitDefender9\bdnagent.exe
C:\Program Files\Antivirus\BitDefender9\bdoesrv.exe
C:\Program Files\Antivirus\BitDefender9\bdswitch.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Documents and Settings\Karine\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {6D794CB4-C7CD-4c6f-BFDC-9B77AFBDC02C} - C:\WINDOWS\system32\hgggghi.dll
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O15 - Trusted Zone: http://staplescanada.webprint.com
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: hgggghi - C:\WINDOWS\SYSTEM32\hgggghi.dll
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development - C:\WINDOWS\SYSTEM32\DWRCS.EXE
O23 - Service: Intel® NetStructure(TM) VPN Client (ICService) - Unknown owner - C:\Program Files\INET\icsrv.exe

Bugbatter · Answer

Welcome :) Please disable SpySweeper, because it may hinder the removal of some entries. You can re-enable it after you're clean. To disable SpySweeper: Open it click >Options over to the left then >program options >Uncheck 'load at windows startup'. Over to the left click 'shields' and uncheck all there. Uncheck 'home page shield'. Uncheck 'automatically restore default without notification'. Exit the program. [After your system is fully cleaned reenable Spysweeper using the same steps but this time reverse them.] Also please disable Spybot's Teatimer. Go to Msconfig/Startup and UNcheck the entry for TeaTimer as well until this is over... 1. Open Spybot 2. Click Mode -> Advanced Mode 3. Click Yes 4. Click Tools (located in the bottom left corner) -> Resident 5. Uncheck 'Resident 'TeaTimer' (Protection of over-all system settings) active' 6. Then close Spybot. In addition, please disable Spyware Doctor from running on your system startup: 1. First, disable the OnGuard Tools. This way, when you exit Spyware Doctor, these tools won't stay resident in the background. 2. Click the 'Settings' button on the left side. 3. Click the 'Startup Settings' link. 4. Uncheck 'Run at Windows Startup'. 5. Click the 'Apply' button. Exit by a right-click on the 'Spyware Doctor' icon in the system tray and choose 'Exit'. [To enable Spyware Doctor when you are finished, open the program, Settings>Startup Settings> CHECK 'Run at Windows Startup'>APPLY Exit. Reboot.] To disable PCTools Browser Monitor: If you are running Internet Explorer, click Tools > Manage Add-ons. If PCTools Browser Monitor is on the list, click it & select Disable. You will need to restart your browser after making the change. Please download VundoFix.exe to your desktop. * Double-click VundoFix.exe to run it. * Put a check next to Run VundoFix as a task. * You will receive a message saying vundofix will close and re-open in a minute or less. Click OK * When VundoFix re-opens,Click Scan for Vundo button. * Once the scan is complete, Right Click inside the listbox (white box) and click add more files * Copy&Paste the 2 entries below into the top 2 boxes C:\WINDOWS\SYSTEM32\hgggghi.dll C:\WINDOWS\system32\ihggggh.* * Click Add Files and Click Close Window * Click the Remove Vundo button. * You will receive a prompt asking if you want to remove the files, click YES * Once you click yes, your desktop will go blank as it starts removing Vundo. * When completed, it will prompt that it will shutdown your computer, click OK. * Turn your computer back on. Rightclick on an empty space on your desktop and choose New > Folder Name it HijackThis (HJT, or whatever) Rightclick HijackThis.exe, choose Cut. Doubleclick (to open) the folder you created. Rightclick inside and choose Paste. If you have placed any items on the HijackThis Ignore List, please delete them: 1. Launch HijackThis 2. Click the 'Config' button. 3. When the 'Configuration' screen appears, click the 'Ignorelist' button. 4. A list of ignored items will appear. Click the 'Delete all' button. ** Note that you are only deleting items from the ignore list; this does nothing to affect settings on your machine. Please run a scan with HijackThis. * Please post the contents of C:\vundofix.txt and your new HiJackThis log. Thank you! :)

Bugbatter · Answer

I'm glad that you did not give up. I will be glad to review the two requested logs if you would like to post them.

Most likely an outdated version of Java made you susceptible to Vundo.
I suggest that you update.
Run Disk Cleanup in each user's profile:
Click "Start > Programs > Accessories > System Tools > Disk Cleanup"
Please make sure the following are checked:
-- Downloaded Program Files
-- Temporary Internet Files
-- Recycle Bin
-- Temporary Files
Click "OK" and Disk Cleanup will delete those files for you.

Please follow these steps to remove older version Java components:

1. Close any open programs you may have running, especially your web
browser
2. Click Start > Control Panel
* Depending on your OS or configuration, you may have to click Start
>Settings > Control Panel
3. Open Add or Remove Programs
* If you have Windows 98 or Windows 2000, open Add/Remove
Programs
4. Click once on any item listing Java Runtime Environment in the name
* Not every version of Java will begin with "Java" so be sure to read
each entry in the list
5. Click the Remove or Change/Remove button
6. Follow steps 4 and 5 as many times as necessary to remove all
versions of Java. ** If at any time during the uninstallations, you are asked to reboot, do so. Then return to Add/Remove and continue removing any other versions of Java until all components of Java have been removed.
7. Delete the Java folder in Program Files.
8. Proceed with reinstalling Java. You will need to use Internet Explorer for this.
Go to Sun Java and click the link to download the Windows (Offline Installation) package: Save it, do not run it.

When the download is complete, close the browser and install it.

Reboot.

If you would like me to check the logs for a final review, I will need to see a HijackThis log without the Ignore List enabled.

kbenzacar · Answer

Thank you very much!!!! I had tried everything and was just about to give up when this worked!

badbassrandy · Answer

Like others, I have had Antivirus Pro and Virtumonde problems and finally found this thread that can help me. I've noticed fake Windows popups that prompt me to run a program to fix it. The trojan seems to want to take over my computer. When I tried to quarantine the Virtumonde files that AdAware SE found, somehow I was now able to type a folder name when prompted. There was no cursor on the first attempt. Then I was able to 'quarantine' the files but that didn't help. Here's my hijack this log: Logfile of HijackThis v1.99.1Scan saved at 6:02:17 PM, on 7/22/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\AOL\ACS\AOLAcsd.exeC:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exec:\program files\mcafee.com\agent\mcdetect.exec:\PROGRA~1\mcafee.com\vso\mcshield.exec:\PROGRA~1\mcafee.com\agent\mctskshd.exeC:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exeC:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exeC:\WINDOWS\wanmpsvc.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Analog Devices\Core\smax4pnp.exeC:\Program Files\Java\j2re1.4.2_03\bin\jusched.exeC:\Program Files\Intel\Modem Event Monitor\IntelMEM.exeC:\Program Files\CyberLink\PowerDVD\DVDLauncher.exeC:\Program Files\Real\RealPlayer\RealPlay.exeC:\Program Files\Common Files\InstallShield\UpdateService\issch.exeC:\Program Files\Java\j2re1.4.2_03\bin\jucheck.exeC:\Program Files\Dell\Media Experience\DMXLauncher.exeC:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exeC:\Program Files\McAfee.com\VSO\oasclnt.exeC:\PROGRA~1\mcafee.com\agent\mcagent.exeC:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exeC:\Program Files\Google\Google Desktop Search\GoogleDesktop.exec:\program files\mcafee.com\vso\mcvsshld.exeC:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exeC:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exeC:\WINDOWS\system32\LXSUPMON.EXEc:\progra~1\mcafee.com\vso\mcvsescn.exeC:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exeC:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exeC:\WINDOWS\system32\dla	fswctrl.exeC:\WINDOWS\system32\hkcmd.exeC:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exeC:\WINDOWS\system32\igfxpers.exeC:\Program Files\Common Files\AOL\1145587556\ee\AOLSoftware.exeC:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exeC:\WINDOWS\system32\lexpps.exeC:\Program Files\Dell Support\DSAgnt.exeC:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exec:\program files\common files\aol\1145587556\ee\services\antiSpywareApp\ver2_0_27_1\AOLSP Scheduler.exec:\program files\common files\aol\1145587556\ee\aolsoftware.exeC:\WINDOWS\explorer.exeC:\Program Files\Internet Explorer\iexplore.exeC:\DOCUME~1\RANDYL~1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false&continue=http%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3Dhtml%26zy%3Dl&ltmpl=yj_wsad&ltmplcache=2R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.comR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.comO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dllO2 - BHO: RawExecAction Object - {18898424-E3AB-4BA9-8E8D-5434B1CECA75} - C:\WINDOWS\system32\awtqq.dllO2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dllO2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla	fswshx.dllO2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dllO2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dllO2 - BHO: GoogleAFE - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\GoogleAFE\GoogleAE.dllO3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dllO3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dllO3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dllO3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar	oolbar.dllO4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exeO4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exeO4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exeO4 - HKLM\..\Run: [DVDLauncher] 'C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe'O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYERO4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottimeO4 - HKLM\..\Run: [ISUSPM Startup] 'C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe' -startupO4 - HKLM\..\Run: [ISUSScheduler] 'C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe' -startO4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exeO4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exeO4 - HKLM\..\Run: [MMTray] 'C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe'O4 - HKLM\..\Run: [VSOCheckTask] 'C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe' /checktaskO4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exeO4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exeO4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exeO4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startupO4 - HKLM\..\Run: [Google Desktop Search] 'C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe' /startupO4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exeO4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exeO4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exeO4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\system32\LXSUPMON.EXE RUNO4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exeO4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla	fswctrl.exeO4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exeO4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exeO4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exeO4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1145587556\ee\AOLSoftware.exeO4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exeO4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exeO4 - HKCU\..\Run: [DellSupport] 'C:\Program Files\Dell Support\DSAgnt.exe' /startupO4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exeO4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXEO8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.htmlO8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.htmlO8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.htmlO8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.htmlO8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.htmlO8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.htmlO9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin
pjpi142_03.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin
pjpi142_03.dllO9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dllO9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dllO9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar	oolbar.dllO9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar	oolbar.dllO9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLLO9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dllO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - 'C:\PROGRA~1\MSNMES~1\msgrapp.dll' (file missing)O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLLO20 - Winlogon Notify: awtqq - C:\WINDOWS\system32\awtqq.dllO20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dllO20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dllO23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exeO23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exeO23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exeO23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXEO23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exeO23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exeO23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exeO23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exeO23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exeO23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exeO23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exeO23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe Please help, thanks so much!!

Bugbatter · Answer

badbassrandy, each computer is different. We cannot handle your log in another person's topic. Please start your own topic in the forum, and someone will handle it as soon as possible, Thanks. :)

badbassrandy · Answer

before I even saw your reply, I realized I should have started my own thread :smileywink:

Virus & Spyware

Virtumonde / Anti Virus Pro

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