Virtumonde Removal

Welcome. Thank you for using Dell Community Forums.

I am reviewing your log. In the meantime, you can help me by addressing the following:

 

* Have you have posted this issue on another forum? If so, please provide a link to the topic.

 

* If you are using any cracked software, please remove it. Definition of cracked software: http://en.wikipedia.org/wiki/Software_cracking

 

* If you are using any P2P (file sharing) programs, please remove them before we clean your computer.  The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state. There is a list here:    http://en.community.dell.com/forums/p/19241146/19367569.aspx#19367569

 

 

* Have you already fixed entries using HijackThis? If so, please restore all the backups and then post another log.

 

* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures. Please follow all instructions in sequence. Do not, on your own, install/re-install any programs or run any fixes or scanners that you have not been instructed to use because this may cause conflicts with the tools that I am using.

 

* During the course of our cleanup please do not do any online work or surfing until we have verified that your system is clean.

 

* We may be using some specialized tools during our fix. Certain embedded files that are part of legitimate programs or specialized fix tools such as process.exe, restart.exe, SmiUpdate.exe, reboot.exe, ws2fix.exe, prcviewer.exe and nircmd.exe may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case. Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them.

 

* If your replies do not fit in one post while we are handling your issue, please reply to yourself until all text is submitted. It may take several posts.

 

I look forward to your reply so we can begin cleaning.

Instructions posted for this user are customized for this user only. The tools used may cause damage if used on a computer with different infections. If you think you have similar problems, please post a HijackThis log at the top of this board to start a new forum topic.

Bugbatter,  First Thanks, and next answers to your questions:

I have not posted to any other Forums.

No cracked software.

No P2P

Used HJT to create the log, but have not 'fixed' anything.

Understand about instructions and Notepad

Won't surf, but Virtumonde generates the popups beyond my control, of course.

Understand re: tools

Understand re: replies and splitting across replies to myself if necessary

Thanks,

Jim

Bugbatter,  OMG, couldn't believe how many there were! 

MalwareBytes log:

Malwarebytes' Anti-Malware 1.30
Database version: 1406
Windows 5.1.2600 Service Pack 2

11/17/2008 9:43:19 PM
mbam-log-2008-11-17 (21-43-19).txt

Scan type: Quick Scan
Objects scanned: 61261
Time elapsed: 8 minute(s), 21 second(s)

Memory Processes Infected: 6
Memory Modules Infected: 7
Registry Keys Infected: 44
Registry Values Infected: 6
Registry Data Items Infected: 3
Folders Infected: 11
Files Infected: 45

Memory Processes Infected:
c:\WINDOWS\system32\drivers\etc\Services.exe (Trojan.Downloader) -> Unloaded process successfully.
c:\WINDOWS\system32\drivers\etc\install.exe (Backdoor.Bot) -> Unloaded process successfully.
C:\Documents and Settings\Dee\Application Data\Microsoft\Windows\wgcun.exe (Trojan.Vundo) -> Unloaded process successfully.
C:\Documents and Settings\Dee\Application Data\gadcom\gadcom.exe () -> Unloaded process successfully.
C:\Program Files\GetPack\GetPack24.exe (Trojan.Agent) -> Unloaded process successfully.
C:\Documents and Settings\Dee\Application Data\SpeedRunner\SpeedRunner.exe (Adware.SurfAccuracy) -> Unloaded process successfully.

Memory Modules Infected:
C:\WINDOWS\system32\geBtTLEW.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\meeargqj.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\baxlyf.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\efcDUljJ.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\ivumveic.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\dfhiol.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\mst120.dll (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{76158786-0b02-4d4c-a809-c26f5c11134a} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{76158786-0b02-4d4c-a809-c26f5c11134a} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7a5f41a3-e455-47eb-bb2d-debc6134caf3} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{7a5f41a3-e455-47eb-bb2d-debc6134caf3} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a63e645f-13bd-45ed-b15f-6e8c1bd57279} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\efcduljj (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{a63e645f-13bd-45ed-b15f-6e8c1bd57279} (Trojan.Vundo.H) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a63e645f-13bd-45ed-b15f-6e8c1bd57279} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7a5f41a3-e455-47eb-bb2d-debc6134caf3} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\install.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{76158786-0b02-4d4c-a809-c26f5c11134a} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\bho_myjavacore.mjcore (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\bho_myjavacore.mjcore.1 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\main.bho (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\main.bho.1 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\testcpv6.bho (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\testcpv6.bho.1 (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{17e44256-51e0-4d46-a0c8-44e80ab4ba5b} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{2e4a04a1-a24d-45ae-aca4-949778400813} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{986a8ac1-ab4d-4f41-9068-4b01c0197867} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{e0f01490-dcf3-4357-95aa-169a8c2b2190} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{8e3c68cd-f500-4a2a-8cb9-132bb38c3573} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{63334394-3da3-4b29-a041-03535909d361} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{80ef304a-b1c4-425c-8535-95ab6f1eefb8} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{a0e1054b-01ee-4d57-a059-4d99f339709f} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{ff46f4ab-a85f-487e-b399-3f191ac0fe23} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{d88e1558-7c2d-407a-953a-c044f5607cea} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{afd4ad01-58c1-47db-a404-fbe00a6c5486} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{15421b84-3488-49a7-ad18-cbf84a3efaf6} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1a26f07f-0d60-4835-91cf-1e1766a0ec56} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\icheck (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\speedrunner (Adware.SurfAccuracy) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\BHO_MyJavaCore.DLL (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\testCPV6.DLL (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\GetPack (Adware.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{edf973cd-0e0f-4c24-981c-d82245eacfe0} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\SpeedRunner (Adware.SurfAccuracy) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\WR (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\8051af56 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{a63e645f-13bd-45ed-b15f-6e8c1bd57279} (Trojan.Vundo) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sfkg6wip (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\gadcom () -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\getpack24 (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\speedrunner (Adware.SurfAccuracy) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\gebttlew -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\gebttlew  -> Delete on reboot.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SecurityProviders (Trojan.Agent) -> Data: msansspc.dll -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\WinPop (Adware.WinPop) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\etc\server (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\etc\scripts (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\etc\download (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\etc\channels (Malware.Trace) -> Quarantined and deleted successfully.
C:\Program Files\Webtools (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\GetPack (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\iCheck (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Mjcore (Trojan.BHO) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dee\Application Data\gadcom (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dee\Application Data\speedrunner (Adware.SurfAccuracy) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\dfhiol.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\geBtTLEW.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\WELTtBeg.ini (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\WELTtBeg.ini2 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\efcDUljJ.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\meeargqj.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\jqgraeem.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\qotqlcrf.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\frclqtoq.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\baxlyf.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\ivumveic.dll (Trojan.Vundo) -> Delete on reboot.
c:\WINDOWS\system32\drivers\etc\Services.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\drivers\etc\install.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dee\Application Data\Microsoft\Windows\wgcun.exe (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dee\Application Data\gadcom\gadcom.exe () -> Quarantined and deleted successfully.
C:\Program Files\Mjcore\Mjcore.dll (Trojan.BHO) -> Quarantined and deleted successfully.
C:\Program Files\Common\helper.dll (Trojan.BHO) -> Quarantined and deleted successfully.
C:\Program Files\Webtools\webtools.dll (Trojan.BHO) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\qcelpa.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\qnxjvnfn.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uwaroavu.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\fcCtqnMF.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\fccywtuR.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\urqNhebb.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\urqOGYSj.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ygntkxxu.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sfeahm.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\pmnmLFWQ.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\15.tmp (Adware.PurityScan) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\Components\srff.dll (Adware.SurfAccuracy) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dee\Local Settings\Temp\sdexe.exe (Adware.PurityScan) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dee\Local Settings\Temporary Internet Files\Content.IE5\0CUF8W2K\kb600179[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dee\Local Settings\Temporary Internet Files\Content.IE5\SRD2TAR0\index[1] (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Program Files\WinPop\UnInstall.exe (Adware.WinPop) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\etc\server\5meg (Malware.Trace) -> Quarantined and deleted successfully.
C:\Program Files\GetPack\dictame.gz (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\GetPack\GetPack24.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\GetPack\trgtame.gz (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\iCheck\Uninstall.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dee\Application Data\speedrunner\config.cfg (Adware.SurfAccuracy) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dee\Application Data\speedrunner\SpeedRunner.exe (Adware.SurfAccuracy) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dee\Application Data\speedrunner\SRUninstall.exe (Adware.SurfAccuracy) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msansspc.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\mst120.dll (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\Dee\~.exe (Trojan.Agent) -> Quarantined and deleted successfully.

**********************************************************

New HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:52:37 PM, on 11/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Creative\Mixer\CTSVolFE.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [CTSVolFE.exe] "C:\Program Files\Creative\Mixer\CTSVolFE.exe" /r
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ISMModule2] "C:\Program Files\ISM\ISMModule2.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?98e9f3a9d1f846d0b5272f63502720fe
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?98e9f3a9d1f846d0b5272f63502720fe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1151375539328
O18 - Filter hijack: text/html - {edf973cd-0e0f-4c24-981c-d82245eacfe0} - (no file)
O20 - AppInit_DLLs: dfhiol.dll
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: LiveShare P2P Server (RoxLiveShare) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxLiveShare.exe
O23 - Service: RoxMediaDB - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
O23 - Service: RoxUpnpRenderer (RoxUPnPRenderer) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCom\RoxUpnpRenderer.exe
O23 - Service: RoxUpnpServer - Sonic Solutions - C:\Program Files\Roxio\Easy Media Creator 8\Digital Home\RoxUpnpServer.exe
O23 - Service: Roxio Hard Drive Watcher (RoxWatch) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
O23 - Service: spoolsv.exe - Unknown owner - c:\windows\system32\drivers\etc\Services.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 8971 bytes

*****************************************************

No unwanted popups yet, already appears we're good.  Thank you, Thank you, Thank you.

Jim

Please download Malwarebytes' Anti-Malware from Here or from Here

• Make sure you are connected to the Internet.
• Double-click on Download_mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
• Update Malwarebytes' Anti-Malware
• Launch Malwarebytes' Anti-Malware

• Then click Finish.
• MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
• If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
• On the Scanner tab:
• Make sure the "Perform Quick Scan" option is selected.
• Then click on the Scan button.
• The next screen will ask you to select the drives to scan. Leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.
• Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. :(see Note below)
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply and exit MBAM.

• Please include a fresh HijackThis log as well.
  Notes:
  
  **If you encounter this message:"c:\program files\malwarebytes' Anti-Malware\mbamext.dll Unable to register the dll/ocx: RegSvr32 failed with exit code 0x5" Click on ignore mbamext.dll
  
  **If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
  
  * If you are unable to download or install MBAM on your machine, please use a friend's or family member's computer to download MBAM. Use the update link mentioned above to manually update. Once downloaded, rename the program installer "mbam-setup.exe" file to something else like "findjunk.exe". Copy the installer file and the update file to a CD or flash drive. Transfer the file to the infected computer. Install the "findjunk.exe" file, then run the update so that you will have the current definitions. After that, run a full system scan and select to have the program REMOVE whatever it finds.

You still have some remnants in there.

Please launch HijackThis and place a checkmark next to the following:

O18 - Filter hijack: text/html - {edf973cd-0e0f-4c24-981c-d82245eacfe0} - (no file)

O20 - AppInit_DLLs: dfhiol.dll

O23 - Service: spoolsv.exe - Unknown owner - c:\windows\system32\drivers\etc\Services.exe (file missing)

Close all other windows and click "Fix Checked". Close HijackThis.

 

Download and scan each user profile with CCleaner: http://www.ccleaner.com/download/builds

** Select to download the SLIM version. ** Because CCleaner removes everything in temp folders, if you have anything in a temp folder, back it up or move it to a permanent folder prior to running CCleaner. ** We will be cleaning cookies as well. Make a note of any passwords, etc. that you want to save. If you do not want to delete cookies, simply uncheck that option.

 

1. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"

2. Then select the items you wish to clean up. In the Windows Tab:

• Clean all entries in the "Internet Explorer" section.

• Clean all the entries in the "Windows Explorer" section. • Clean all entries in the "System" section.

• Clean all entries in the "Advanced" section. • Clean any others that you choose. In the Applications Tab:

• Clean all in the Firefox/Mozilla section if you use it. • Clean all in the Opera section if you use it.

• Clean Sun Java in the Internet Section.

• Clean any others that you choose.

3. Click the "Run Cleaner" button.

4. A pop up box will appear advising this process will permanently delete files from your system.

5. Click "OK" and it will scan and clean your system.

6. Click "exit" when done. REBOOT.

 

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. It is possible that you may be running Java code in your applications that absolutely require a specific version of the JRE to run. Please follow these steps to remove older version Java components and update.

• Download the latest version of Java Runtime Environment (JRE) 6.
• Scroll down to where it says The Java SE Runtime Environment (JRE) allows end-users to run Java applications. .
• Click the "Download" button to the right.
• Check the box that says: "Accept License Agreement".
• NOTE: As always during installations, beware of any pre-checked option to install the Microsoft's Live Search Toolbar.
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each of the Java versions.
  Close Add/Remove.
• 
  * In Windows Explorer, navigate to C:\Program Files\Java =this folder. Delete any subfolders.
  * Do NOT delete C:\Program Files\ JavaVM =this folder, if found!
  
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-6u10-windows-i586-p.exe to install the newest version.

Official JAVA Installation Instructions if needed.

Finally, please post a fresh HijackThis log and let me know how things are running.

 

Bugbatter,

  Finally got all the clean-up done.  Sorry took so long.  Everything seems to be running great.  Fresh HJT log below.

Again, Thank You, Thank You, Thank You !

Jim

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:13:46 PM, on 11/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Creative\Mixer\CTSVolFE.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.4472\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [CTSVolFE.exe] "C:\Program Files\Creative\Mixer\CTSVolFE.exe" /r
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ISMModule2] "C:\Program Files\ISM\ISMModule2.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?98e9f3a9d1f846d0b5272f63502720fe
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?98e9f3a9d1f846d0b5272f63502720fe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1151375539328
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-03.sun.com/s/ESD5/JSCDL/jre/6u10-b92-b/jinstall-6u10-windows-i586-jc.cab?e=1227061947477&h=11e134669fd01a21d1d998400ba13fd2/&filename=jinstall-6u10-windows-i586-jc.cab
O18 - Filter hijack: text/html - {edf973cd-0e0f-4c24-981c-d82245eacfe0} - (no file)
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: LiveShare P2P Server (RoxLiveShare) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxLiveShare.exe
O23 - Service: RoxMediaDB - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
O23 - Service: RoxUpnpRenderer (RoxUPnPRenderer) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCom\RoxUpnpRenderer.exe
O23 - Service: RoxUpnpServer - Sonic Solutions - C:\Program Files\Roxio\Easy Media Creator 8\Digital Home\RoxUpnpServer.exe
O23 - Service: Roxio Hard Drive Watcher (RoxWatch) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 9679 bytes

You're welcome. :emotion-1:

 

If everything is running well....

To flush the XP System Restore Points: (Using XP, you must be logged in as Administrator to do this.)

Go to Start>Run and type msconfig Press enter.

When msconfig opens, click the Launch System Restore Button.

On the next page, click the System Restore Settings Link on the left.

Check the box labeled Turn Off System Restore.

Reboot. Go back in and turn System Restore ON. A new Restore Point will be created.

Here is my standard list of simple steps that you can take to reduce the chance of infection in the future.

 

If you have installed Malwarebytes' Anti-Malware as part of your cleaning procedures, keep it updated and use it to scan every so often for malware, or upgrade to the paid version for realtime scanning and auto updating.

The following suggestions are general prevention and are not customized for your computer. You may have already taken some of these steps, and depending on your current security, you may not need to implement all of these:

1. Visit Microsoft Update: Make sure that you have all the Critical Updates recommended for your operating system and IE. The first defense against infection is a properly patched OS. Microsoft's widows Update: http://v4.windowsupdate.microsoft.com/en/default.asp

 

2. Please use a firewall and realtime anti-virus. Keep the anti-virus software and firewall software up to date. Note: Zone Alarm Firewall (by Checkpoint) has a free version http://www.zonelabs.com/store/content/company/products/trial_zaFamily/trial_zaFamily.jsp?lid=home_freedownloads

 

3.You might consider installing Mozilla / Firefox.
http://www.mozilla.com/en-US/

 

4. Do not use file sharing. Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.

 

5. Before using or purchasing any Spyware/Malware protection/removal program, always check the following Rogue/Suspect Spyware Lists. http://www.spywarewarrior.com/rogue_anti-spyware.htm http://www.malwarebytes.org/database.php

6. If you have not already done so, you might want to install CCleaner and run it in each user's profile: http://www.ccleaner.com/ ** UNcheck the option to install the Yahoo toolbar that is checked by default for the Standard version, or download the toolbar-free versions (Slim or Basic) when given the option for those.

 

7. Practice Safe Surfing with with TrendProtect by Trend Micro. This is not compatible with Firefox 3.0 yet. TrendProtect is a browser plugin that assigns a safety rating to domains listed in your search engine. TrendProtect also adds a new button to your browser's toolbar area. The icon and color of the button changes to indicate whether the page currently open is safe, unsafe, trusted, or unrated, or whether it contains unwanted content. The following color codes are used by TrendProtect to indicate the safety of each site. Red for Warning Yellow for Use Caution Green for Safe Grey for Unknown

 

8. You might consider installing SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html
It will:
Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software.
Block spyware/tracking cookies in Internet Explorer and Mozilla Firefox.
Restrict the actions of potentially unwanted sites in Internet Explorer.
Tutorial here:http://www.bleepingcomputer.com/forums/tutorial49.html
Periodically check for updates

 

9. Here are some helpful articles:
"How did I get infected?"
http://www.bleepingcomputer.com/forums/topic2520.html

"I'm not pulling your leg, honest"
by Sandi Hardmeier
http://www.microsoft.com/windows/IE/community/columns/pulling.mspx

Let us know if we have not resolved your problem. Otherwise, you are good to go.
Happy and Safe Surfing!