Unsolved

This post is more than 5 years old

17 Posts

2213

July 4th, 2008 19:00

Virus and trojans

I think I might have opened a bad e-mail attachment, I don't know if this is the right board, but I was wondering if you could advise me on how best to do a scan for these two. Nothing seems to be working wrong, but I would just like to check. I have a dell dimension 2400, windows xp home, Aol 8.0, thank you for your help.

4 Apprentice

 • 

20.5K Posts

July 4th, 2008 20:00

 

If your resident anti-virus does not find anything, try running Malwarebytes' Anti-Malware.
Download to your desktop Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so immediately.

Do a follow-up with this online scan: F-Secure Online Scanner
The online scanner is on the bottom right of the page.
Direct link: http://support.f-secure.com/enu/home/ols.shtml

Follow the directions on the F-Secure page for proper Installation.

* You may receive an alert on the address bar at this point to install the ActiveX control.
* Click on that alert and then click "Install ActiveX component".
* Read the license agreement and click "Accept".
* Click "Custom Scan" and be sure the following are checked:

  • Scan whole System

  • Scan all files
  • Scan whole system for rootkits
  • Scan whole system for spyware
  • Scan inside archives
  • Use advanced heuristics
* When the scan completes, click the " I want to decide item by item" button. If anything is found make a note of its location, and whether it can be cleaned or not, in case you need to reply here.
* For each item found, Select " Disinfect" and click " Next".

   * When done, close the scan.

 

 If the scans find anything, post a HijackThis log in the forum. The instructions are at the  top of the forum in the "HOW TO POST..." announcement.

17 Posts

July 10th, 2008 20:00


@Bugbatter wrote:

 

If your resident anti-virus does not find anything, try running Malwarebytes' Anti-Malware.
Download to your desktop Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so immediately.

Do a follow-up with this online scan: F-Secure Online Scanner
The online scanner is on the bottom right of the page.
Direct link: http://support.f-secure.com/enu/home/ols.shtml

Follow the directions on the F-Secure page for proper Installation.

* You may receive an alert on the address bar at this point to install the ActiveX control.
* Click on that alert and then click "Install ActiveX component".
* Read the license agreement and click "Accept".
* Click "Custom Scan" and be sure the following are checked:

  • Scan whole System

  • Scan all files
  • Scan whole system for rootkits
  • Scan whole system for spyware
  • Scan inside archives
  • Use advanced heuristics
* When the scan completes, click the " I want to decide item by item" button. If anything is found make a note of its location, and whether it can be cleaned or not, in case you need to reply here.
* For each item found, Select " Disinfect" and click " Next".

   * When done, close the scan.

 

 If the scans find anything, post a HijackThis log in the forum. The instructions are at the  top of the forum in the "HOW TO POST..." announcement.


 

Thank you for your reply, but I need to upgrade my memory I only have 128 megs of ram right now, I'm going to upgrade to a gigabyte here soon,

is it possible to do an online scan somewhere, thank you again.

4 Apprentice

 • 

20.5K Posts

July 11th, 2008 01:00

Yes, 128 is not much.

"is it possible to do an online scan somewhere, thank you again."

Yes, see the instructions for F-Secure that I posted above. Although, I'm not sure you have enough RAM for that. I guess you could try.
No Events found!

Top