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July 4th, 2008 19:00
Virus and trojans
I think I might have opened a bad e-mail attachment, I don't know if this is the right board, but I was wondering if you could advise me on how best to do a scan for these two. Nothing seems to be working wrong, but I would just like to check. I have a dell dimension 2400, windows xp home, Aol 8.0, thank you for your help.
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Bugbatter
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20.5K Posts
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July 4th, 2008 20:00
If your resident anti-virus does not find anything, try running Malwarebytes' Anti-Malware.
Download to your desktop Malwarebytes' Anti-Malware from Here or Here
Double Click mbam-setup.exe to install the application.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer, please do so immediately.
Do a follow-up with this online scan: F-Secure Online Scanner
The online scanner is on the bottom right of the page.
Direct link: http://support.f-secure.com/enu/home/ols.shtml
Follow the directions on the F-Secure page for proper Installation.
* You may receive an alert on the address bar at this point to install the ActiveX control.
* Click on that alert and then click "Install ActiveX component".
* Read the license agreement and click "Accept".
* Click "Custom Scan" and be sure the following are checked:
- Scan whole System
- Scan all files
- Scan whole system for rootkits
- Scan whole system for spyware
- Scan inside archives
- Use advanced heuristics
* When the scan completes, click the " I want to decide item by item" button. If anything is found make a note of its location, and whether it can be cleaned or not, in case you need to reply here.* For each item found, Select " Disinfect" and click " Next".
* When done, close the scan.
If the scans find anything, post a HijackThis log in the forum. The instructions are at the top of the forum in the "HOW TO POST..." announcement.
continuem1
17 Posts
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July 10th, 2008 20:00
Thank you for your reply, but I need to upgrade my memory I only have 128 megs of ram right now, I'm going to upgrade to a gigabyte here soon,
is it possible to do an online scan somewhere, thank you again.
Bugbatter
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20.5K Posts
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July 11th, 2008 01:00
"is it possible to do an online scan somewhere, thank you again."
Yes, see the instructions for F-Secure that I posted above. Although, I'm not sure you have enough RAM for that. I guess you could try.