Winfixer 2005 Please Help!

Question

Logfile of HijackThis v1.99.1 Scan saved at 5:20:58 PM, on 8/30/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\System32\CTsvcCDA.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE C:\PROGRA~1\NORTON~2\SPEEDD~1
opdb.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe C:\WINDOWS\system32\wdfmgr.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\WINDOWS\System32\alg.exe C:\WINDOWS\system32\dla	fswctrl.exe C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe C:\WINDOWS\system32\CTHELPER.EXE C:\Program Files\Logitech\MouseWare\system\em_exec.exe C:\WINDOWS\System32\DSentry.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\PROGRA~1\ALLTEL~1\SMARTB~1\MotiveSB.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\MMDiag.exe C:\Program Files\Common Files\Real\Update_OBealsched.exe C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Dell Support\DSAgnt.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe C:\Program Files\ALLTEL DSL Check-up Center\bin\mpbtn.exe C:\WINDOWS\webshots.scr C:\WINDOWS\explorer.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE C:\Program Files\Messenger\msmsgs.exe C:\HJT\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.alltel.net/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Darcy's Internet Explorer R3 - Default URLSearchHook is missing O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla	fswshx.dll O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWSepair\expsys.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla	fswctrl.exe O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe O4 - HKLM\..\Run: [PCMService] 'C:\Program Files\Dell\Media Experience\PCMService.exe' O4 - HKLM\..\Run: [ccApp] 'C:\Program Files\Common Files\Symantec Shared\ccApp.exe' O4 - HKLM\..\Run: [ccRegVfy] 'C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe' O4 - HKLM\..\Run: [RoxioEngineUtility] 'C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe' O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [MimBoot] C:\Program Files\Musicmatch\Musicmatch Jukebox\mimboot.exe O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottime O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ALLTEL~1\SMARTB~1\MotiveSB.exe O4 - HKLM\..\Run: [TkBellExe] 'C:\Program Files\Common Files\Real\Update_OBealsched.exe'  -osboot O4 - HKLM\..\Run: [SpySweeper] 'C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe' /startintray O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [DellSupport] 'C:\Program Files\Dell Support\DSAgnt.exe' /startup O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Readereader_sl.exe O4 - Global Startup: ALLTEL DSL Check-up Center.lnk = C:\Program Files\ALLTEL DSL Check-up Center\bin\matcli.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: ComcastHSI - {0FE0EE62-62D1-4F12-8400-C8D3630BC54F} - http://www.comcast.net (file missing) (HKCU) O9 - Extra button: Help - {5A791821-4044-41D1-B285-5B524CC6B5FD} - http://www.comcast.net/memberservices/ (file missing) (HKCU) O9 - Extra button: Support - {DD99EC12-FD4D-498A-A4CD-474EBEC1D152} - http://www.comcastsupport.com (file missing) (HKCU) O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS
pqtplugin4.dll O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net O15 - Trusted Zone: *.musicmatch.com O15 - Trusted Zone: *.musicmatch.com (HKLM) O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409 O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab O16 - DPF: {321FB770-1FBE-4BFE-BDC1-6F622D4FA499} - https://activation.alltel.com/wizlet/ALLTEL/static/controls/WebflowActiveXInstaller_2-0-0.cab O16 - DPF: {5242A5A1-EF1E-11D5-B3EE-0050DAC5EBD0} (printQuick Browser Add In (Ver4)) - http://www.pqpc.com/plugin/axversion/1410/printQuick1410.cab O16 - DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} (ChkDVDCtl Class) - http://www.gocyberlink.com/winxp/CheckDVD.cab O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} - http://www.webshots.com/samplers/WSDownloader.ocx O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {6632A7E9-FE1F-43D2-A04A-A15951ED63E0} - http://mediaplayer.walmart.com/installer/install.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1124052884694 O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4047/ftp.coupons.com/v3123/cpbrkpie.cab O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup150.cab O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?315 O20 - Winlogon Notify: expsys - C:\WINDOWSepair\expsys.dll O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus
avapsvc.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\SPEEDD~1
opdb.exe O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

RKinner · Answer

These are the bad lines. Unfortunately with winfixer you can't just check them and fix checked.

O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWS\repair\expsys.dll

O20 - Winlogon Notify: expsys - C:\WINDOWS\repair\expsys.dll

I have had a lot of luck with the killvundo program following the procedure offered by Rawe (post#2) at:

http://tinyurl.com/72khc

Try to follow his procedure and then run a new hijackthis and post it here as a reply.

If you have any questions about the procedure please come back and ask in a reply.

Ron

darcyb24 · Answer

Hi Ron Thanks for your reply. I followed the instructions. The two lines are still there. Here is the new HJT logfile. Thank you for your help Darcy Logfile of HijackThis v1.99.1Scan saved at 8:11:27 PM, on 8/30/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\System32\CTsvcCDA.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exeC:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXEC:\PROGRA~1\NORTON~2\SPEEDD~1
opdb.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exeC:\WINDOWS\system32\wdfmgr.exeC:\WINDOWS\System32\MsPMSPSv.exeC:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\dla	fswctrl.exeC:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exeC:\WINDOWS\system32\CTHELPER.EXEC:\WINDOWS\System32\DSentry.exeC:\Program Files\Dell\Media Experience\PCMService.exeC:\WINDOWS\System32\alg.exeC:\Program Files\Logitech\MouseWare\system\em_exec.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXEC:\Program Files\Musicmatch\Musicmatch Jukebox\MMDiag.exeC:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exeC:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exeC:\PROGRA~1\ALLTEL~1\SMARTB~1\MotiveSB.exeC:\Program Files\Common Files\Real\Update_OBealsched.exeC:\Program Files\Webroot\Spy Sweeper\SpySweeper.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Dell Support\DSAgnt.exeC:\WINDOWS\webshots.scrC:\Program Files\ALLTEL DSL Check-up Center\bin\mpbtn.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Messenger\msmsgs.exeC:\HJT\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.alltel.net/R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.netR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Darcy's Internet ExplorerR3 - Default URLSearchHook is missingO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dllO2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla	fswshx.dllO2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWSepair\expsys.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dllO2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dllO3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dllO3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dllO3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dllO4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.ExeO4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeO4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla	fswctrl.exeO4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exeO4 - HKLM\..\Run: [CTHelper] CTHELPER.EXEO4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLLO4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exeO4 - HKLM\..\Run: [PCMService] 'C:\Program Files\Dell\Media Experience\PCMService.exe'O4 - HKLM\..\Run: [ccApp] 'C:\Program Files\Common Files\Symantec Shared\ccApp.exe'O4 - HKLM\..\Run: [ccRegVfy] 'C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe'O4 - HKLM\..\Run: [RoxioEngineUtility] 'C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe'O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startupO4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exeO4 - HKLM\..\Run: [MimBoot] C:\Program Files\Musicmatch\Musicmatch Jukebox\mimboot.exeO4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXEO4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exeO4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottimeO4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exeO4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUPO4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exeO4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ALLTEL~1\SMARTB~1\MotiveSB.exeO4 - HKLM\..\Run: [TkBellExe] 'C:\Program Files\Common Files\Real\Update_OBealsched.exe'  -osbootO4 - HKLM\..\Run: [SpySweeper] 'C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe' /startintrayO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [DellSupport] 'C:\Program Files\Dell Support\DSAgnt.exe' /startupO4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exeO4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Readereader_sl.exeO4 - Global Startup: ALLTEL DSL Check-up Center.lnk = C:\Program Files\ALLTEL DSL Check-up Center\bin\matcli.exeO6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions presentO6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel presentO8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.htmlO8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.htmlO8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.htmlO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.htmlO8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.htmlO8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.htmlO8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.htmlO8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.htmlO8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.htmlO9 - Extra button: ComcastHSI - {0FE0EE62-62D1-4F12-8400-C8D3630BC54F} - http://www.comcast.net (file missing) (HKCU)O9 - Extra button: Help - {5A791821-4044-41D1-B285-5B524CC6B5FD} - http://www.comcast.net/memberservices/ (file missing) (HKCU)O9 - Extra button: Support - {DD99EC12-FD4D-498A-A4CD-474EBEC1D152} - http://www.comcastsupport.com (file missing) (HKCU)O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS
pqtplugin4.dllO14 - IERESET.INF: START_PAGE_URL=http://www.comcast.netO15 - Trusted Zone: *.musicmatch.comO15 - Trusted Zone: *.musicmatch.com (HKLM)O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cabO16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CABO16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cabO16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cabO16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cabO16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cabO16 - DPF: {321FB770-1FBE-4BFE-BDC1-6F622D4FA499} - https://activation.alltel.com/wizlet/ALLTEL/static/controls/WebflowActiveXInstaller_2-0-0.cabO16 - DPF: {5242A5A1-EF1E-11D5-B3EE-0050DAC5EBD0} (printQuick Browser Add In (Ver4)) - http://www.pqpc.com/plugin/axversion/1410/printQuick1410.cabO16 - DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} (ChkDVDCtl Class) - http://www.gocyberlink.com/winxp/CheckDVD.cabO16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} - http://www.webshots.com/samplers/WSDownloader.ocxO16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cabO16 - DPF: {6632A7E9-FE1F-43D2-A04A-A15951ED63E0} - http://mediaplayer.walmart.com/installer/install.cabO16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1124052884694O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cabO16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cabO16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cabO16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4047/ftp.coupons.com/v3123/cpbrkpie.cabO16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cabO16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cabO16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cabO16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CABO16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cabO16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cabO16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cabO16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup150.cabO16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?315O20 - Winlogon Notify: expsys - C:\WINDOWSepair\expsys.dllO23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exeO23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeO23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeO23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeO23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exeO23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exeO23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus
avapsvc.exeO23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exeO23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXEO23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exeO23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeO23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\SPEEDD~1
opdb.exeO23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exeO23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

RKinner · Answer

When you ran it did it ask you if you wanted to remove any files? If so please tell it yes. Also did you get the blue screen of death at the end? This program usually works quite well. Please try again and post the log from it here as a reply.

Do you have an XP CD?

Ron

darcyb24 · Answer

Not sure what happened the first time. I did say yes to delete files and I did get the blue screen of death. I ran vundofix again and they are gone this time. I do have the Dell Reinstallation CD for XP SP1a Thanks Darcy The vundofix log : Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03Copyright(C) 2002-2003 Craig.Peacock@beyondlogic.orgSuspending PID 740 'smss.exe'Threads [744][748][752] Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03Copyright(C) 2002-2003 Craig.Peacock@beyondlogic.orgKilling PID 2224 'explorer.exe'Killing PID 2224 'explorer.exe' Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03Copyright(C) 2002-2003 Craig.Peacock@beyondlogic.orgError, Cannot find a process with an image name of rundll32.exe Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03Copyright(C) 2002-2003 Craig.Peacock@beyondlogic.orgKilling PID 816 'winlogon.exe'Killing PID 816 'winlogon.exe'Killing PID 816 'winlogon.exe'Sucessfully Deleted   Here is the new HJT logfile:  Logfile of HijackThis v1.99.1Scan saved at 10:01:09 PM, on 8/30/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\System32\CTsvcCDA.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exeC:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXEC:\PROGRA~1\NORTON~2\SPEEDD~1
opdb.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exeC:\WINDOWS\system32\wdfmgr.exeC:\WINDOWS\System32\MsPMSPSv.exeC:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exeC:\WINDOWS\System32\alg.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Logitech\MouseWare\system\em_exec.exeC:\WINDOWS\system32\dla	fswctrl.exeC:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exeC:\WINDOWS\system32\CTHELPER.EXEC:\WINDOWS\System32\DSentry.exeC:\Program Files\Dell\Media Experience\PCMService.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXEC:\Program Files\Musicmatch\Musicmatch Jukebox\MMDiag.exeC:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exeC:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exeC:\Program Files\Messenger\msmsgs.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exeC:\PROGRA~1\ALLTEL~1\SMARTB~1\MotiveSB.exeC:\Program Files\Common Files\Real\Update_OBealsched.exeC:\Program Files\Webroot\Spy Sweeper\SpySweeper.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Dell Support\DSAgnt.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Adobe\Acrobat 7.0\Readereader_sl.exeC:\WINDOWS\webshots.scrC:\Program Files\ALLTEL DSL Check-up Center\bin\mpbtn.exeC:\WINDOWS\system32\wuauclt.exeC:\HJT\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.alltel.net/R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.netR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Darcy's Internet ExplorerR3 - Default URLSearchHook is missingO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dllO2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla	fswshx.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dllO2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dllO3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dllO3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dllO3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dllO4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.ExeO4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeO4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla	fswctrl.exeO4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exeO4 - HKLM\..\Run: [CTHelper] CTHELPER.EXEO4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLLO4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exeO4 - HKLM\..\Run: [PCMService] 'C:\Program Files\Dell\Media Experience\PCMService.exe'O4 - HKLM\..\Run: [ccApp] 'C:\Program Files\Common Files\Symantec Shared\ccApp.exe'O4 - HKLM\..\Run: [ccRegVfy] 'C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe'O4 - HKLM\..\Run: [RoxioEngineUtility] 'C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe'O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startupO4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exeO4 - HKLM\..\Run: [MimBoot] C:\Program Files\Musicmatch\Musicmatch Jukebox\mimboot.exeO4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXEO4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exeO4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottimeO4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exeO4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUPO4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exeO4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ALLTEL~1\SMARTB~1\MotiveSB.exeO4 - HKLM\..\Run: [TkBellExe] 'C:\Program Files\Common Files\Real\Update_OBealsched.exe'  -osbootO4 - HKLM\..\Run: [SpySweeper] 'C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe' /startintrayO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [DellSupport] 'C:\Program Files\Dell Support\DSAgnt.exe' /startupO4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exeO4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Readereader_sl.exeO4 - Global Startup: ALLTEL DSL Check-up Center.lnk = C:\Program Files\ALLTEL DSL Check-up Center\bin\matcli.exeO6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions presentO6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel presentO8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.htmlO8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.htmlO8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.htmlO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.htmlO8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.htmlO8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.htmlO8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.htmlO8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.htmlO8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.htmlO9 - Extra button: ComcastHSI - {0FE0EE62-62D1-4F12-8400-C8D3630BC54F} - http://www.comcast.net (file missing) (HKCU)O9 - Extra button: Help - {5A791821-4044-41D1-B285-5B524CC6B5FD} - http://www.comcast.net/memberservices/ (file missing) (HKCU)O9 - Extra button: Support - {DD99EC12-FD4D-498A-A4CD-474EBEC1D152} - http://www.comcastsupport.com (file missing) (HKCU)O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS
pqtplugin4.dllO14 - IERESET.INF: START_PAGE_URL=http://www.comcast.netO15 - Trusted Zone: *.musicmatch.comO15 - Trusted Zone: *.musicmatch.com (HKLM)O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cabO16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CABO16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cabO16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cabO16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cabO16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cabO16 - DPF: {321FB770-1FBE-4BFE-BDC1-6F622D4FA499} - https://activation.alltel.com/wizlet/ALLTEL/static/controls/WebflowActiveXInstaller_2-0-0.cabO16 - DPF: {5242A5A1-EF1E-11D5-B3EE-0050DAC5EBD0} (printQuick Browser Add In (Ver4)) - http://www.pqpc.com/plugin/axversion/1410/printQuick1410.cabO16 - DPF: {54823A9D-6BAE-11D5-B519-0050BA2413EB} (ChkDVDCtl Class) - http://www.gocyberlink.com/winxp/CheckDVD.cabO16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} - http://www.webshots.com/samplers/WSDownloader.ocxO16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cabO16 - DPF: {6632A7E9-FE1F-43D2-A04A-A15951ED63E0} - http://mediaplayer.walmart.com/installer/install.cabO16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1124052884694O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cabO16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cabO16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cabO16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4047/ftp.coupons.com/v3123/cpbrkpie.cabO16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cabO16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cabO16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cabO16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CABO16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cabO16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cabO16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cabO16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup150.cabO16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?315O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exeO23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeO23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeO23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeO23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exeO23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exeO23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus
avapsvc.exeO23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exeO23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXEO23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exeO23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeO23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\SPEEDD~1
opdb.exeO23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exeO23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

RKinner · Answer

Looks like that got it. Maybe I should just tell everyone to run the program twice in a row.

Ron

Make sure you have System Restore running (toggle it off and On today to get rid of any bad stuff it may have retained) and then you can just go back to an earlier time if you hit a bad site. One way to make this more obvious is to check everything in your current HijackThis and Add to Ignore List then set up Hijackthis to run at boot and to show you if it finds anything new.

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx

To avoid going to a bad site you might want to install IE-SpyAd and SpywareBlaster and make the other changes recommended at:.
http://www.mvps.org/winhelp2002/restricted.htm
I used to recommend Spybot's Immunize system but have recently learned it is not as good as the one at:
http://www.mvps.org/winhelp2002/hosts.htm

Never hurts to do one of the free on line scans from Panda or Trend. They take a while but are pretty good.
www.pandasoftware.com/activescan/activescan.asp?
http://housecall.trendmicro.com/
In addition to Microsoft AntiSpy
http://www.microsoft.com/athome/security/downloads/default.mspx
I like to run Spybot S&D.
http://www.safer-networking.org/en/download/index.html
Also like to run AdAware once in a while.
http://www.lavasoftusa.com/software/adaware/

darcyb24 · Answer

Ron, Thanks again for taking the time to help!!! Darcy

Virus & Spyware

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