Winfixer problem with HijackThis log

Question

PROBLEM: I have the notorious WinFixer ad popping up out of nowhere constantly, sometimes the browser starts 'by itself'.   Both 'Norton Internet Security' and 'Registry Fix' failed to detect the source.       In case knowing other quirks is essential:       I am also having a problem with explorer.exe using up all CPU so I have to kill it and restart every hour.     I do RegistryFix cleanups several times a week.     I run full system scans every week with Norton Internet Security Antivirus.     Also I was experiencing a major system slowdown three months ago, so I adjusted my startup settings by disabling a number of services as it was recommended at tweakXP.com ('Performance Tweaks' section) after which the speed improved dramatically. I can list everything I disabled (10 services total.) Now the system is slowing down again.    I have been browsing Internet extensively during the last three months, and there were times when I couldn't close the popup messages so I had to kill the browser. The WinFixer pop-ups started about thee weeks ago. All programs I explicitly installed were from trusted websites or CDs.       Thanks in advance for any help!   ---------------------------------------------------------------------------------------------------     Logfile of HijackThis v1.99.1 Scan saved at 3:29:58 AM, on 7/20/1993 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\ISSVC.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWSunservice.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Norton Internet Security\Norton AntiVirus
avapsvc.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\WINDOWS\system32\hkcmd.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe C:\Program Files\Dell Photo AIO Printer 942\memcard.exe C:\Program Files\Dell Photo AIO Printer 942\dlbubmon.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32	askmgr.exe C:\WINDOWS\system32\WISPTIS.EXE C:\WINDOWS\explorer.exe C:\HJT\HijackThis.exe C:\Program Files\Messenger\msmsgs.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll O2 - BHO: MSEvents Object - {52B1DFC7-AAFC-4362-B103-868B0683C697} - C:\WINDOWS\system32\ssqrr.dll O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [OSCD_Creator] c:\Dell\PreODM.EXE O4 - HKLM\..\Run: [ccApp] 'C:\Program Files\Common Files\Symantec Shared\ccApp.exe' O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [Dell Photo AIO Printer 942] 'C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe' O4 - HKLM\..\Run: [DellMCM] 'C:\Program Files\Dell Photo AIO Printer 942\memcard.exe' O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottime O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\RunOnce: [OSCD_Creator] C:\Dell\PreODM.EXE /2 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin
pjpi142_03.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin
pjpi142_03.dll O9 - Extra button: ?????????? ????????? - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS
pqtplugin3.dll O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS
pqtplugin2.dll O15 - Trusted Zone: *.americanexpress.com O15 - Trusted Zone: *.brassring.com O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409 O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O20 - Winlogon Notify: ssqrr - C:\WINDOWS\system32\ssqrr.dll O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: dlbu_device - Dell - C:\WINDOWS\system32\dlbucoms.exe O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWSunservice.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus
avapsvc.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe   Message Edited by raoK on 09-20-2005 06:33 AM

RKinner · Answer

Follow Atribune's procedure at:

http://www.atribune.org/forums/index.php?showtopic=447&hl=killvundo

The paths the program asks you for would be:

C:\WINDOWS\system32\ssqrr.dll

and

C:\WINDOWS\system32\rrqss.*

(This is the same as the first path just with the name of the dll spelled backwards and the dll replaced with *)

When Hijackthis comes up check these:
O2 - BHO: MSEvents Object - {52B1DFC7-AAFC-4362-B103-868B0683C697} - C:\WINDOWS\system32\ssqrr.dll
O20 - Winlogon Notify: ssqrr - C:\WINDOWS\system32\ssqrr.dll

Restart the computer when you get the blue screen. If you have problems with Safe Mode then try it in regular mode.

You will know that it worked if the above lines
Either drop out of the scan or say File Missing. If you see them then check them and Fix Checked.

Post a new HijackThis scan as a REPLY when you are done and I will check to see if there is anything else that needs removing.

Ron

PS. I don't mind questions if something is not clear or doesn't work but please do not reply just to tell me "I'll get to this tonight." Because of this winfixer stuff I need to keep my email to a minimum.

raoK · Answer

Dear RKinner,   I went through the steps as instructed at that atribune.org post, and when finally I re-ran HijackThis, I saw those two lines indeed disappeared,     BUT those steps didn't go exactly as planned:     1. After I entered two file names (C:\WINDOWS\system32\ssqrr.dll and C:\WINDOWS\system32rqss.*) in VundoFix and pressed Enter-F6-Enter, the fix apparently ran but HijackThis didn't open automatically, so I had to open it myself then I rebooted the computer through the 'Start' menu. (To be exact, I repeated this process twice more, but the result was the same - I had to start HijackThis by myself after closing VundoFix.)   2. I didn't observe anything that would look like a 'Blue Screen of Death'.     If those do not present a problem, then great thanks for your help!       Here's the final log:   ---------------------------------------------------------------------------------------     Logfile of HijackThis v1.99.1 Scan saved at 10:32:49 PM, on 9/20/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccProxy.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Norton Internet Security\ISSVC.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWSunservice.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Norton Internet Security\Norton AntiVirus
avapsvc.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\WINDOWS\system32\hkcmd.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe C:\Program Files\Dell Photo AIO Printer 942\memcard.exe C:\Program Files\Dell Photo AIO Printer 942\dlbubmon.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\WINDOWS\system32	askmgr.exe C:\HJT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srchlft.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [OSCD_Creator] c:\Dell\PreODM.EXE O4 - HKLM\..\Run: [ccApp] 'C:\Program Files\Common Files\Symantec Shared\ccApp.exe' O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [Dell Photo AIO Printer 942] 'C:\Program Files\Dell Photo AIO Printer 942\dlbubmgr.exe' O4 - HKLM\..\Run: [DellMCM] 'C:\Program Files\Dell Photo AIO Printer 942\memcard.exe' O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottime O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\RunOnce: [OSCD_Creator] C:\Dell\PreODM.EXE /2 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin
pjpi142_03.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin
pjpi142_03.dll O9 - Extra button: ?????????? ????????? - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS
pqtplugin3.dll O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS
pqtplugin2.dll O15 - Trusted Zone: *.americanexpress.com O15 - Trusted Zone: *.brassring.com O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409 O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: dlbu_device - Dell - C:\WINDOWS\system32\dlbucoms.exe O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWSunservice.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus
avapsvc.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

RKinner · Answer

Looks like you got it. I think there must be slight variations in the bug that cause the killvundo program not to react as planned but the main thing is it did work.

Your log looks clean except for this one line:

O9 - Extra button: ?????????? ????????? - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

Looks like the label on it may be in a foreign alphabet or just plain scrambled. Normally it says Research. If your computer speaks arabic or chinese or some other noneuroprean language then this may be OK but this is not an important button so it wouldn't hurt to check it and Fix Checked.

Ron

Make sure you have System Restore running (toggle it off and On today to get rid of any bad stuff it may have retained) and then you can just go back to an earlier time if you hit a bad site.

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx

One way to make this more obvious is to check everything in your current HijackThis and Add to Ignore List then set up Hijackthis to run at boot and to show you if it finds anything new. Then you can google on the .dll or .exe file in the entry and decide if you want to keep it.

To avoid going to a bad site you might want to install IE-SpyAd and SpywareBlaster and make the other changes recommended at:.
http://www.mvps.org/winhelp2002/restricted.htm
I used to recommend Spybot's Immunize system but have recently learned it is not as good as the one at:
http://www.mvps.org/winhelp2002/hosts.htm
Never hurts to do one of the free on line scans from Panda or Trend. They take a while but are pretty good.
www.pandasoftware.com/activescan/activescan.asp?
http://housecall.trendmicro.com/
In addition to Microsoft AntiSpy
http://www.microsoft.com/athome/security/downloads/default.mspx I like to run Spybot S&D.
http://www.safer-networking.org/en/download/index.html
Also like to run the free version of AdAware once in a while.
http://www.lavasoftusa.com/software/adaware/

Ron

Virus & Spyware

Winfixer problem with HijackThis log

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