Hi. This message keeps popping up saying that I have a trojan found(my anti-virus software is McAfee) and it wont let me delete the file, quarantine or clean. Also, I dont know if it is related, but every time that i try to open a web browser for the first time after starting it up, it gives a new website name(assorted letters, usually having .uk as the URL) and says that it cant be found. I ran the HiJackthis tool and got the results right here.
Logfile of HijackThis v1.99.1
Scan saved at 7:01:53 PM, on 10/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Among other things, you have a
NAIL/epolvy infection... I'm going to try to help you to remove this first. This fix involves using Ad-Aware, and its VX2-cleaner.
It is critical that you use the current versions as indicated below... if you use an older/obsolete version, the fix will not work.
[Note: If you have an older "build" of Ad-Aware SE --- or even worse, if you're still using Ad-Aware 6 --- you must upgrade to this version/build, SE 1.06 ]
Install the Ad-Aware program (following any indicated directions). [As part of the installation, it will check to see if you already have an older version of Ad-Aware installed, and if one is found, it will ask ("advise") you to allow the older one to be removed... so if asked, please allow it.]
Open/start
Ad-Aware SE. Click on
Check for Updates Now, and
Connect . if found, follow the directions to download/install the latest reference file, till you
FINISH.
After updating, from the STATUS screen, click on
START.
then make sure you have a
RED X in front of "Search for negligible risk entries"
(if you see a GREEN CHECK, then CLICK on it, to change it to the RED X. )
then hit
NEXT to perform a S
mart Scan. Allow it to remove any problems founds.
Close-down Ad-Aware.
then download the
VX2-cleaner add-on by clicking-on the link near the bottom of
This will download the file vx2cleaner_inst.exe ; click on it, and follow the directions to install the VX2-cleaner.
Start
Ad-Aware SE again. Click on the
Add-Ons button. Click on the
VX2-Cleaner. Click on
Run Tool, and then click
OK . If it finds any VX2 problems, follow all the directions to
CLEAN things. (I believe this will include a reboot, and directions to run another smart scan. Follow all indicated directions [i.e., various/multiple scans] until it tells you you're clean of VX2.
This
should have removed all traces of NAIL/Aurora/epolvy. Please generate and post a new HiJackThis log, appending it to this same thread.
Ok, I followed those directions and ran the hijack tool again. here are the results:
Logfile of HijackThis v1.99.1
Scan saved at 8:54:37 PM, on 10/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
My name is dobhar and I will be looking over your log. Please give me some time to go look it over and I will post back as soon as possible. If you have any questions please post back as a reply to this Thread\Topic and I will be advised by email so I can return and help you. Do not start another Thread\Topic.
Please note that I am presently already working on a couple logs and may not get to this until tomorrow. I am sorrow for this but there are many logs and few helpers.
Let's get to it...
__________________________________________________________________
Please print out or copy these instructions\tutorials to Notepad as the internet will not be (while in Safe Mode) availble to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes. ________________________________________________________________________
Step 1. ========== We need to uninstall some programs
(if found in list) using "
Add or Remove Programs" in the Control Panel:
- Get into
Control Panel.
- Double-click "
Add or Remove Programs".
- Look in the
Currently installed programs box for each program listed below and if it is there:
- Click on it to select it.
- Click "
Change/Remove" (or "
Change") button.
- If you are prompted to confirm the removal of the program, click "
Yes"
Help Express/Alset Lop.com LOP SEARCH Window Searching Window Active Search Plugin Browser Enhance r Brows er Enhancer Ultimate Browse r Enhancer Ultimate Browser En hancer L.O P. Un insta11 L O.P. Un instal1 Live 0n line Portal Live.0nli ne Porta1 WildTangent
Step 4. ========== Please download
Ewido Security Suite from
http://www.ewido.net/en/download/. It is a free version of the program.
- Install Ewido
- When installing the program, under "
Additonal Options" uncheck...
*
Install background guard *
Install scan via context menu - Launch ewido, there should now be an icon on your desktop, double-click it.
- The program will now open to the main screen.
- When you run ewido for the first time, you MAY get a warning "
Database could not be found!". Click OK. We will fix this in a moment.
- You will need to update ewido to the latest definition files:
* On the left hand side of the main screen click "
Update".
* Then click on "
Start Update".
- The update will start and a progress bar will show the updates being installed.
(Note: the status bar at the bottom will display "Update successful")
- Close
Ewido Security Suite
Step 5. ========== If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup instructions =>
http://rstones12.geekstogo.com/adawareSE_setup.htm
(Note: Please do NOT run it yet!)
Step 6. ========== - Start Notepad
- Copy/paste the following
BOLD text below into a new Notepad text file.
Quote: @ECHO OFF dir %Windir%\tasks /a h > files.txt notepad files.txt del /q files.txt
- Save it to your Desktop as
findjobs.bat.
- File Name:
findjobs.bat; Save it as: File Type:
All Files (*.*)
(Note: not as a text document or it wont work)
- Locate the
findjobs.bat on your Desktop and double-click it
- When notepad opens,
copy/paste the content in your next reply
- When you close Notepad the CMD window will close automatically and the text file will be deleted.
Step 7. ========== - Reboot computer into "
Safe Mode" Using the
F8 method:
- As soon as the
BIOS is loaded begin
tapping the F8 key until the
Boot Menu appears
- Use the arrow keys to select the
Safe Mode menu item
(Note: For additional help in booting into Safe Mode, see the following site - http://www.pchell.com/support/safemode.shtml)
Step 8. ========== We need to make sure all Hidden Files are showing so please:
* Open "
My Computer" then click on "
Tools" and from the drop down menu select "
Folder Options".
* Select the "
View" tab.
* Under the "
Hidden files and folders" heading SELECT "
Show hidden files and folders".
* UNCHECK the "
Hide file extensions for known types option".
* UNCHECK the "
Hide protected operating system files (recommended) option".
* Click "
Yes" to confirm.
* Click "
OK"
Step 9. ========== - Close all Windows and programs
- Run
HijackThis...
-
Select\check the following entries,
Double-check to make sure that only these entries are checked...
- Click the "
Fix checked" button...
- Close HijackThis
Step 10. ========== Delete the following
Folder(s) and
File(s) in
BOLD only.
(Note: Don't be concern if can't find but advise if not found)
Folder(s)... C:\Program Files\
Alset = Delete This Folder
C:\Documents and Settings\Mike Schetter\Application Data\
INTER4~1 = Delete This Folder =>>>
The folder will start with INTER4..." C:\Documents and Settings\Mike Schetter\Application Data\
CHICID~1 = Delete This Folder =>>>
The folder will start with CHICID..." C:\Documents and Settings\All Users\Application Data\
EQLOVEBROWSEPOLL = Delete This Folder
C:\Documents and Settings\All Users\Application Data\
Forkcloseuploadbrowse = Delete This Folder
C:\Documents and Settings\Mike Schetter\
charitybuy = Delete This Folder
File(s)... C:\WINDOWS\System32\
wuauclt10.exe = Delete This File
C:\WINDOWS\System32\
wudupdate.exe = Delete This File
Step 11. ========== We now need to cleanup all the
Temp, Temorary Internet Files, Recycle Bin, etc... - Start the
CCleaner program
- Get into "
Options" => Select "
Advanced" => Deselect\uncheck "
Only delete files in Windows Temp folders older than 48 hours"
- We are only going to work with the "Cleaner" section.
(Note: Do not use the "Issues" section)
- click on the
Run Cleaner button in the lower right-hand corner
- After complete close program
- Make sure the recycle Bin is empty
Step 12. ========== - Run the
CWShredder in the
C:\CWS folder
- Double-click on
CWShredder.exe to start it
- click the "
Fix ->" button
- You will be prompted that CWShredder will shutdown any Internet Explorer and Windows Media Player windows. click "Strong>OK" to continue
- Let it run completely to delete anything it finds
- After its scan, click "
Next", then "
Exit"
Step 13. ========== - Start
Ad-aware SE 1.06 and do a full scan
- Remove all it finds
Step 14. ========== - start
Ewido Security Suite - Click on "
Scanner.
(Note: Do not start any programs or open any windows while Ewido is scanning)
- Click on "
Complete System Scan", the scan will now begin.
- While the scan is in progress you will be promted to clean files, click "
OK".
- When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says "
Perform action on all infections", then choose "
Clean" and click "
OK".
- Once the scan has completed, there will be a button located at the bottom of the screen named "
Save Report".
- Click "
Save Report".
- Now save the report .txt file to your desktop.
- Close
Ewido Security Suite
Step 15. ========== - Reboot your computer back into "
Normal Mode" and run Panda's online virus scan from
http://www.pandasoftware.com/products/activescan.htm and perform a full system scan.
- Once you are on the Panda site click the "
Scan your PC" button
- A new window will open...click the big "
Check Now" button
- Enter your
Country - Enter your
State/Province - Enter your
e-mail address and click
send - Select either
Home User or Company - Click the big
Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It will take a couple minutes)
- Click on "
Local Disks" to start the scan
- Post Panda scan results in your next reply
Step 16. ========== - Post back a fresh new HijackThis log
- Post Ewido scan results
- Post CWShredder results
- Post the Panda ActiveScan results
- Post "Findjobs" results
ok thanks again for all of your help. I followed the instructions exactly. heres the hijack log:
Logfile of HijackThis v1.99.1
Scan saved at 9:27:05 AM, on 10/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [RecoverFromReboo] C:\WINDOWS\Temp\RECOVE~1.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKCU\..\Run: [HistoryKill] C:\Program Files\HistoryKill\\histkill.exe /startup
O4 - HKCU\..\Run: [BestPopUpKiller] C:\Program Files\BestPopUpKiller\BestPopupKiller.exe /startup
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: Remocon Driver.lnk = ?
O4 - Global Startup: Timer Recording Manager.lnk = C:\Program Files\Sony\Giga Pocket\ReserveModule.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Define - C:\WINDOWS\Web\ERS_DEF.HTM
O8 - Extra context menu item: &Search the Web - C:\WINDOWS\Web\ERS_SRC.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\WINDOWS\Web\ERS_ENC.HTM
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: ComcastHSI - {3B359C69-411F-4DBC-9B2B-00855FFBD594} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Support - {A33D6C5A-1E3B-4E23-98B5-338E217ECBB2} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: Help - {E9E1B64C-DBD1-4518-ACCF-DFDA640432A8} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {0EDE3059-2BF8-49C5-8640-4694550C444E} (IACache Class) - http://www.lotrdvd.com/dvdkey/extended_dvd/TTT/lotrttt.cab
O16 - DPF: {2042B57E-6336-459E-B7CE-2A0F6C9E6AF8} (IEPlayInterface Class) - http://www.lotrdvd.com/dvdkey/extended_dvd/downloads/iaieplay.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
O16 - DPF: {CAFEEFAC-0014-0000-0003-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0_03) -
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Giga Pocket Hardware Detector - Sony Corporation - C:\Program Files\Sony\Giga Pocket\shwserv.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Rio MSC Manager (RioMSC) - Digital Networks North America, Inc. - C:\WINDOWS\System32\RioMSC.exe
O23 - Service: Sony TV Tuner Controller - Sony Corporation - C:\Program Files\Sony\Giga Pocket\halsv.exe
O23 - Service: Sony TV Tuner Manager - Sony Corporation - C:\Program Files\Sony\Giga Pocket\RM_SV.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: VAIO Media Photo Server (VAIOMediaPlatform-PhotoServer-AppServer) - Sony Corporation - C:\Program Files\Sony\Photo Server\appsrv\PhotoAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program Files\Sony\Giga Pocket\GPVSvr.exe" /Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO Media Video Server (file missing)
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Unknown owner - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-VideoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\VideoServer\HTTP (file missing)
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
heres the panda scan:
Incident Status Location
Adware:Adware/Apropos No disinfected C:\Documents and Settings\Default User\My Documents\Data\Data\popinstlite.exe
Adware:Adware/Apropos No disinfected C:\Documents and Settings\Default User\My Documents\Data\popinstlite.exe
Adware:Adware/Lop No disinfected C:\Documents and Settings\LocalService\Application Data\chicidledeaf\extragluecdrom.exe
Adware:Adware/Apropos No disinfected C:\popinstlite.exe
Spyware:Spyware/CommonName No disinfected C:\Program Files\pxorppxo\cnml.exe
Spyware:Spyware/CommonName No disinfected C:\Program Files\pxorppxo\dYQCEcxN.dll
Spyware:Spyware/CommonName No disinfected C:\Program Files\pxorppxo\dYQCEcxN.exe
Spyware:Spyware/CommonName No disinfected C:\Program Files\pxorppxo\NxcECQYd.exe
Adware:adware/downloadware No disinfected C:\WINDOWS\Downloaded Program Files\ActiveInstall.inf
Adware:adware/comet No disinfected C:\WINDOWS\Downloaded Program Files\dm.inf
Spyware:spyware/betterinet No disinfected C:\WINDOWS\inf\biini.inf
Adware:adware/twain-tech No disinfected C:\WINDOWS\smdat32a.sys
Adware:Adware/Getup No disinfected C:\WINDOWS\system32\BPV2t.dll
Adware:Adware/Getup No disinfected C:\WINDOWS\system32\MyExplore.exe
Adware:adware/ilookup No disinfected C:\WINDOWS\system32\xbox_round1.bmp
Adware:Adware/Getup No disinfected C:\WINDOWS\system32\xm2s.dll
The CW shredder did not leave me any log files. the findjobs.bat did though:
Volume in drive C has no label.
Volume Serial Number is F034-6802
Directory of C:\WINDOWS\tasks
10/15/2005 08:36 AM.
10/15/2005 08:36 AM..
10/15/2005 08:00 AM 286 A8F1BB2C918A336C.job
10/15/2005 08:00 AM 250 AE3C2E9E9187DF6A.job
08/29/2002 05:00 AM 65 desktop.ini
10/15/2005 08:34 AM 6 SA.DAT
4 File(s) 607 bytes
Directory of C:\Documents and Settings\Mike Schetter\Desktop
and the following folders and files i was unable to find:
C:\Program Files\Alset = Delete This Folder
C:\Documents and Settings\Mike Schetter\Application Data\INTER4~1 = Delete This Folder =>>> The folder will start with INTER4..."
C:\Documents and Settings\Mike Schetter\Application Data\CHICID~1 = Delete This Folder =>>> The folder will start with CHICID..."
C:\Documents and Settings\Mike Schetter\charitybuy = Delete This Folder
C:\WINDOWS\System32\wudupdate.exe = Delete This File
There you are. thanks again for all of your help. I am still getting the "trojan found" window popping up from McAfee about the WinKrootkit problem. Thanks again.
Where is McAfee finding this file. Can you please supply more info.
Your HJT log is clean but we need to do some cleanup.
__________________________________________________________________
Please print out or copy these instructions\tutorials to Notepad as the internet will not be (while in Safe Mode) availble to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes. ________________________________________________________________________
Step 3. ========== - Start Notepad
- Copy/paste the following BOLD text below into a new Notepad text file.
%systemdrive% cd %WinDir%\Tasks attrib -r -s -h A8F1BB2C918A336C.job del A8F1BB2C918A336C.job attrib -r -s -h AE3C2E9E9187DF6A.job del AE3C2E9E9187DF6A.job
- Save it to your Desktop as
killjobs.bat - File Name:
killjobs.bat; Save it as: File Type:
All Files (*.*)
(Note: not as a text document or it wont work)
- Locate the
killjobs.bat on your Desktop and double-click it
- When notepad opens,
copy/paste the content in your next reply
- When you close
Notepad the
CMD window will close automatically and the text file will be deleted.
Step 4. ========== - Reboot computer into "
Safe Mode" Using the
F8 method...
Step 5. ========== Please make sure all Hidden Files are still showing...
Step 5. ========== - please double-click
aproposfix.exe to extract the files...This will create a
aproposfix folder on your desktop.
- Open the
aproposfix folder on your desktop
- Double-click
RunThis.bat. Follow the prompts.
- When the tool is finished post the entire contents of the
log.txt file in the
aproposfix folder
Step 6. ========== Delete the following
Folder(s) and
File(s) in
BOLD only.
(Note: Don't be concern if can't find but advise if not found)
Folder(s)... C:\Program Files\
pxorppxo = Delete This Folder
C:\Documents and Settings\LocalService\Application Data\
chicidledeaf = Delete This Folder
File(s)... C:\WINDOWS\Downloaded Program Files\
ActiveInstall.inf = Delete This File
C:\WINDOWS\Downloaded Program Files\
dm.inf = Delete This File
C:\WINDOWS\inf\
biini.inf = Delete This File
C:\WINDOWS\
smdat32a.sys = Delete This File
C:\WINDOWS\System32\
BPV2t.dll = Delete This File
C:\WINDOWS\System32\
MyExplore.exe = Delete This File
C:\WINDOWS\System32\
xbox_round1.bmp = Delete This File
C:\WINDOWS\System32\
xm2s.dll = Delete This File
C:\WINDOWS\System32\drivers\
winik.sys = Delete This File
Step 7. ========== We now need to cleanup all the
Temp, Temorary Internet Files, Recycle Bin, etc... - Start the
CCleaner program
- Get into "
Options" => Select "
Advanced" => Deselect\uncheck "
Only delete files in Windows Temp folders older than 48 hours"
- We are only going to work with the "Cleaner" section.
(Note: Do not use the "Issues" section)
- click on the
Run Cleaner button in the lower right-hand corner
- After complete close program
- Make sure the recycle Bin is empty
Step 8. ========== - Start
Ad-aware SE 1.06 and do a full scan
- Remove all it finds
Step 9. ========== - start
Ewido Security Suite - Click on "
Scanner.
(Note: Do not start any programs or open any windows while Ewido is scanning)
- Click on "
Complete System Scan", the scan will now begin.
- While the scan is in progress you will be promted to clean files, click "
OK".
- When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says "
Perform action on all infections", then choose "
Clean" and click "
OK".
- Once the scan has completed, there will be a button located at the bottom of the screen named "
Save Report".
- Click "
Save Report".
- Now save the report .txt file to your desktop.
- Close
Ewido Security Suite
Step 10. ========== - Reboot your computer back into "
Normal Mode" and run Panda's online virus scan from
http://www.pandasoftware.com/products/activescan.htm and perform a full system scan.
- Once you are on the Panda site click the "
Scan your PC" button
- A new window will open...click the big "
Check Now" button
- Enter your
Country - Enter your
State/Province - Enter your
e-mail address and click
send - Select either
Home User or Company - Click the big
Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It will take a couple minutes)
- Click on "
Local Disks" to start the scan
- Post Panda scan results in your next reply
Step 11. ========== - Do you still have the
findjob.bat file on your Desktop. If so use the instructions to run it. If not use the instructions to re-create it and run it...
- Start Notepad
- Copy/paste the following
BOLD text below into a new Notepad text file.
Quote: @ECHO OFF dir %Windir%\tasks /a h > files.txt notepad files.txt del /q files.txt
- Save it to your Desktop as
findjobs.bat.
- File Name:
findjobs.bat; Save it as: File Type:
All Files (*.*)
(Note: not as a text document or it wont work)
- Locate the
findjobs.bat on your Desktop and double-click it
- When notepad opens,
copy/paste the content in your next reply
- When you close Notepad the CMD window will close automatically and the text file will be deleted.
Step 12. ========== - Post back a fresh new HijackThis log
- Post the contents of AproposFix log.txt file
- Post Ewido scan results
- Post the Panda ActiveScan results
- Post "Findjobs" results
The WinkRootKit trojan can not be removed using the standard tools. It knows about them and has actively taken measures to prevent itself from being removed.
I have manually removed this trojan twice now and I am now working on an automated tool. However, when I removed the trojan the first two times, I deleted all reference to the files instead of keeping a copy for examination.
If you still have this trojan, could you help me by sending a registry dump (export) of the following key in its entirety?
This Thread\Topic is closed due to lack of responce from poster. I have stopped monitoring it for replies. If you still require assistance please start a new thread and post a fresh new HijackThis log. One of our volunteers will be glad to help you. :)
ky331
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15628 Posts
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Posted October 8th, 2005 17:00