Zlob trojan,....ugh!

Question

My windows defender keeps coming up with a zlob trojan and won't remove or quarantine it.  It shows that Norton has quarantined it, but when I look at the quarantined list, it does not come up.  I've done full system scans with Norton 2007, and it shows clean.  Any advice or links?  Thanks in advance

Bugbatter · Answer

Click HERE to download a self-extractable version of HijackThis.

Double click on hijackthis.exe to extract hijackthis to folder c:\hijackthis.
It will extract it to that folder and open the folder for you.
It will also create a shortcut on your desktop to HijackThis.
It will scan and the log should open in notepad.Click on "Edit > Select
All" then click on "Edit > Copy" to copy the entire contents of the
log.

Go here: http://forums.us.dell.com/supportforums/board?board.id=si_hijack
and paste your log in to a New Message. Please include a brief description of your symptoms.
DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.

ky331 · Answer

EDIT: After offering my suggestion, I see that ALgal has subsequently replied to your HJT-log thread, with an alternative procedure. As such, I would suggest you bypass my instructions, and follow hers instead...

Note: If you've already followed mine, I don't see it as a problem...

Since you haven't received timely help in the HJT forum, you can try the following:

Taking for granted the accuracy of your ZLOB analysis (from [Microsoft's] Windows Defender), you can download and run the

Microsoft Malicious Software Removal tool from here:

http://www.microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

let it do a FULL scan, and see what it finds....

Message Edited by ky331 on 11-06-2006 08:09 PM

mikew6ss · Answer

Thanks for the info...I've submitted it, with no response after a couple days.   Norton says the virus is a low threat, but Defender shows it as severe and it certainly is reaking havoc on my computer...is there a way to expedite a response from HJT?

Virus & Spyware

Zlob trojan,....ugh!

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