Zone Alarm questions

Question

Hi!, In my Dimension 3000 I have installed AVG and Zone Alarm and Ewido. Now I got a message from the firewall saying that 'PTP/IP Enumerator is asking for access. Also asking for access is 'dlbserv.exe'. What I should tell to the firewall? Are these legal programs? . In addition I found that after run the AVG two programs were underlined. 'Kernel32dll' and 'Shell32dll'. After the scan, the results page said in each case : CHANGE, and both are CHANGED. (accorde with AVG). This mean I have virus? Please any comments or directions will be appreciated. Thank you in advance. Oscar

zbestwun2001 · Answer

Oscar,

dlbcserv.exe is a process installed alongside Dell Photo Printers and provides additional configuration options for these devices. This program is a non-essential process, but should not be terminated unless suspected to be causing problems.

On those 2 files Kernel32dll and the other one ending in dll, was it .dll or just dll, i.e. kernel32dll or kernel32.dll

Steve

oscar27tr · Answer

Thank you Steve, The files read 'kernell32.dll' , and 'shell32.dll' What about 'PTP/IP' (enumerator)? should I continue rejecting the access? Thank you very much Steve. Oscar

zbestwun2001 · Answer

Yes that's fine also. Steve

zbestwun2001 · Answer

Hi The PTP/IP, Enumerator is fine also. Steve

oscar27tr · Answer

Steve, You mean that I should deny access to the 'PTP/IP, Enumerator' ? Thank you Oscar

oscar27tr · Answer

Steve, Thank you very much for your help. I will allow to access the internet.  I got a lot to learn. Regards oscar

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