403 Forbidden with LDAP Authentication

Question

Hello all,

I have a VNXe3200 running v3.1.1.5395470. I have LDAP Authentication configured per the documentation and have added LDAP users with the Administrator Role. Whenever one of my LDAP users authenticates, I get a 403 Forbidden error from Unisphere. This problem does not occur if I authenticate with the generic admin account or with a local account.

Not sure if anyone has seen this before or knows why Unisphere might be throwing this error. Any help with this would be greatly appreciated.

Thanks,

Jim

Jyothi_P_Bharat · Accepted Answer

Hi Jim, Please have a look on this kb: kb192360 Thanks Jyothi

sansjim · Answer

Jyothi,

That looks exactly like what I have. Unfortunately it doesn't work whether I use just the systemname or systemname.domain. I guess they haven't gotten around to fixing it in the 5395470 version either so I guess I'll just keep an eye out for a future version that addresses the issue.

Thanks again,

Jim

Rainer_EMC · Answer

I would suggest to open a service request so that this gets properly diagnosed and tracked

sansjim · Answer

Thanks, I just did that.

sansjim · Answer

I wanted to provide an update to this post. I was able to resolve this working with support.

In my ADUC console, my domain is shown in all uppercase (i.e. COMPANY.COM) so that is how I entered into the domain field in the Directory Services configuration. Turns out that UNISPHERE doesn't like that. Once I changed the domain to all lowercase (i.e. company.com), I was able to log in with AD accounts without an issue.

Thanks for those that responded, hopefully this will help anyone that has future issues.

Rainer_EMC · Answer

Thanks for the feedback Yes its often difficult between operating systems whether they are case sensitive / preserving or not

VNX

403 Forbidden with LDAP Authentication

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