2 Intern

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214 Posts

October 17th, 2014 04:00

Checked there but M&R isn't listed

9 Legend

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20.4K Posts

October 17th, 2014 04:00

you can try here but it's kind if hit and miss, might have to go to your account team.

https://support.emc.com/servicecenter/license/

212 Posts

October 17th, 2014 05:00

If you are not aware if you have a license, I can suggest two way to find out

Check with EMC Support, they should be able to tell you if you have an active license, or do as Dynamox suggested and talk to your account team or EMC partner that sold you the array...they can easily find out if you have it or not...(id they want to help)

2 Intern

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214 Posts

August 17th, 2015 05:00

Hi Dynamox,

Do you know if there is a method of uploading licence files to an expired install of M&R?

I found this

http://www.virtxpert.com/update-emc-vipr-srm-licenses-expired/ but it looks like it will only work for SRM as M&R is installed on Windows.

Thanks,

Ed

9 Legend

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20.4K Posts

August 17th, 2015 10:00

did you try to upload it anyway ?

2 Intern

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214 Posts

August 18th, 2015 01:00

Not yet, I didn't want to look like a muppet in front of the customer when it didn't work.

9 Legend

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20.4K Posts

August 18th, 2015 06:00

sorry, i have never had to apply it to an expired instance.

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