Unsolved
This post is more than 5 years old
1 Rookie
•
85 Posts
1
3221
March 7th, 2014 04:00
Unisphere - Select certificate issue
Hi all,
Since a few weeks I suffer issues in connecting to VNX systems at different customers. Many times my Java GUI does not load. Also frequently unable to access http://IP/setup pages (non-Java).
After a couple of hours I have some findings:
- The issue only occurs with VNX systems both in Unified and block-only configurations. Issue observed with various Flare32 releases. Not yet tested with Flare33 systems.
- Connecting to Unisphere on CX4 systems is not affected
- The issue seems related to the fact that on my Windows7 64bit laptop a personal Certificate is installed with a purpose of "Client Authentication", this certificate is related to Microsoft Lync services.
- Everytime I connect to a VNX using IE or Chrome a "Select Certificate" popup is displayed where I only have the option to select the Lync certificate or cancel. See attached picture.
- The Select Certificate seems not related at all with if a valid SSL certificate is installed on the VNX. It's in fact not a security error or warning.
Within the EMC kb I cannot find any corresponding issues. In applications of other vendors the "Select Certificate" prompt is often described as a application issue which is fixed at application level. In my case this sounds like a fix within the Unisphere app/webserver is needed.
Anybody else has similar issues?
No Events found!



Roger_Wu
4 Operator
•
4K Posts
0
March 9th, 2014 18:00
I encountered the same issue after I installed the certificate in my Outlook.
Select "Cancel" then you should be able to get into the Unisphere GUI.
jpveen
1 Rookie
•
85 Posts
0
March 14th, 2014 02:00
Sometimes cancel helps, but not always. Seeing issues now also with RP GUI never fully loading...