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19 Posts

1911

March 30th, 2015 00:00

vnx event notification custom template

Hello.

I've a lot of vnx and I monitor these with esrsgw.

Also the storage have the Auto CallHome configured to send email to emc when faults occurs.

The CallHome is configure with official template Call_Home_Template_7.33.0.11

This template contains the tab "EMC E-Mail Home" used to send email to emc, but also contains the tab "E-Mail" when customers can configure a personal notification.

This tab contains the "Message" box to enter a custom message.

Default message is

"

Time Stamp %T% Event Number %N%

Severity %SEV% Host %H%

Storage Array %SUB% %SP% Device %D%

Description %E%

"

I'm interesting to the parameters of that message, %T%, %N%, .... , and I want to known if there are other parameters. For example in this message I can print the IP and serial number of storage and all other.

The "EMC E-Mail Home" send an xml with a lot of informations; can I configure all that in personal message?

And can I insert a parameter on the "subject" of email?

Thankyou,

Matteo

2 Intern

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715 Posts

March 30th, 2015 01:00

mrossini wrote:

thankyou,

what i search.

what is IIRC ?

it's possible add it to subject?

Sorry, IIRC = "If I remember correctly"  So I think you can add macros to the subject but I'm not sure

Maybe test one to find out.

2 Intern

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19 Posts

March 30th, 2015 01:00

thankyou,

what i search.

what is IIRC ?

it's possible add it to subject?

2 Intern

 • 

715 Posts

March 30th, 2015 01:00

Hi Matteo,

There's not a lot of macros available for custom templates, refer to this document: https://emc--c.na5.visual.force.com/apex/KB_BreakFix_1?id=kA1700000000Pal

IIRC you can include a macro in the subject of the template, but I haven't tested, sorry.

2 Intern

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19 Posts

March 30th, 2015 02:00

No, if I add %SEV% in subject the mail subject show %SEV%

Unfortunately not all macro in posted document works.

Event Time (T): 03/30/15 08:47:53

Event Code (N): 2004

Event Severity (SEV): Information

Event Text (E): Test Event

Micro Code Rev (C): %C%

Host Name (H): myvnx-spa

Device Name (D): N/A

Storage Processor (SP): SP N/A

Subsystem (SUB): CKM0000000000

Source (SRC): %SRC%

Category (CAT): NT Application Log

but should be sufficient for what I need.

Thankyou.

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