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Fulcrum1

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13 years ago

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Fulcrum1

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3 Posts

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20183

January 6th, 2014 22:00

VNX5300 Error 0x7409 0x7404

Recently after a power outage I have received the following two errors on our VNX5300, after inspecting the rear of the device I cannot see any other amber lights and all seems to be healthy, however I cannot clear these events and if I cannot clear them how can I be certain there are no other issues.

Severity : Error
System :
Domain : Local
Created : Jan 5, 2014 7:22:23 AM
Message : SPS (Bus 0 Enclosure 0 SPS A) is faulted.
Full Description : Standby Power Supply (Bus 0 Enclosure 0 SPS A) is faulted.
Recommended Action : Verify that power cables and the communications (serial) cable are connected properly between the storage system and the SPS. If the SPS has completed charging its battery and the problem still persists, contact your service provider.
Event Code : 0x7404

Severity : Error
System :
Domain : Local
Created : Jan 5, 2014 7:22:23 AM
Message : DPE (Bus 0 Enclosure 0) is faulted.
Full Description : Disk Processor Enclosure (Bus 0 Enclosure 0) is faulted. Servers may have lost access to disk drives in this storage system.
Recommended Action : Contact your service provider.
Event Code : 0x7409

Kind Regards