Dell sent my replacement monitor, but no return label?

Question

Hello, I have been pretty satisfied with dell support lately. They sent me a brand new monitor after reporting dead pixels within 30 days of having it. However, I did not receive a return label for the old monitor and my support ticket is closed. I am not sure what to do at this point. I bought the monitor from a well known retailer.

DELL-Chris M · Answer

The return waybill should have been placed into the replacement monitor box. Remove all packaging in the box to look for it. If not found, call Dell Customer Service for your country. Give them the dispatch number and ask them to email you a return waybill.

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