We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
NOTE: If you have ordered a 3-cell (40 Wh) battery configuration, your computer can only support one SSD in M.2 slot one. M.2 slot two is only available if you have ordered an Intel Optane storage.
So can just buy M.2 2280, PCIe NVMe, Intel Optane Storage and install it?
It is the configuration you ordered. You have a 40wh battery so the manual states If you have ordered a 3-cell (40 Wh) battery configuration, your computer can only support one SSD in M.2 slot one. M.2 slot two is only available if you have ordered an Intel Optane storage. So, yes the speaker takes too much space in the configuration that you purchased.
Hmmm, this is getting nowhere. Smaller SSD would fit(for example the one I have in slot 1). Is it possible to get more information, or do I really need to get SSD and install it to really know for sure?
After confirming it is possible here, You replied in PM that it is probably not possible using same note from manual I wrote earlier. So lets stick to original question:
If not, is it just because the speaker takes too much space, or is there software/hardware issue with motherboard that is preventing me from doing so?
NOTE: If you have ordered a 3-cell (40 Wh) battery configuration, your computer can only support one SSD in M.2 slot one. M.2 slot two is only available if you have ordered an Intel Optane storage.
NOTE: If you have ordered a 4-cell (53 Wh) battery configuration, your computer may support a 2230 solid-state drive or a 2280 solid-state drive or an Intel Optane storage in M.2 slot two.
NOTE: If there is only one solid-state drive in the configuration you ordered, you can install another solid-state drive in the other M.2 slot. However, you may need a solid-state drive bracket (sold separately) to install the additional solid-state drive.
The system will have only one M.2 slot if it is shipped with a 40Wh battery... The only expection to have 2 slots is to have a factory shipped Intel optane card..
It's just one SSD as it is not shipped with optane card or a 53Whr battery
the third point is continuation of the second one..
Because no further comment were made on your question, I can tell you I faced the same problem. I tested port 2 with an SSD and it worked just perfect, but I had to remove the speakers set from the laptop. As per the owner service manual the 40w battery configuration uses a different kind of speaker for accomodating the requirements for the 53w battery thus leaving space for even an M2 2280 ssd. I bought the support for the ssd at port 2. Now I have a laptop with no speaker and using bluetooth earbuds. I am now looking for a set of speakers for the 53w model
DELL-Jesse L
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17.9K Posts
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July 30th, 2021 07:00
rottenn,
I spoke to a level 2 engineer. He says you can use it for optane memory but, we have not tested other SSDs here on this slot for 40Wh battery.
Dell-Jesse L
DELL-Cares
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27.6K Posts
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July 28th, 2021 19:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
DELL-Jesse L
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17.9K Posts
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July 30th, 2021 05:00
- M.2 drive x1
- M.2 drive x2
The primary drive of your computer varies with the storage configuration. For computers with two M.2 drives, the SSD-1 M.2 drive is the primary drive.The primary drive of your computer varies with the storage configuration. For computers with two M.2 drives, the SSD-1 M.2 drive is the primary drive.
M.2 2230 solid-state drive
Gen 3 PCIe x4 NVMe
128 GB, 256 GB, 512 GB
M.2 2280 solid-state drive
Gen 3 PCIe x4 NVMe
256 GB, 512 GB, 1 TB, 2 TB
M.2 2280, PCIe QLC NVMe, solid-state drive
Gen 3 PCIe x4 NVMe
512 GB
M.2 2280, PCIe NVMe, Intel Optane Storage
Gen 3 PCIe x4 NVMe
512 GB
rottenn
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7 Posts
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July 30th, 2021 05:00
Manual also states that:
NOTE: If you have ordered a 3-cell (40 Wh) battery configuration, your computer can only support one SSD in M.2 slot one. M.2 slot two is only available if you have ordered an Intel Optane storage.
So can just buy M.2 2280, PCIe NVMe, Intel Optane Storage and install it?
rottenn
1 Rookie
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7 Posts
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July 30th, 2021 05:00
So i assume it is either of these:
https://www.intel.com/content/www/us/en/products/details/memory-storage/optane-memory/optane-memory-h10-solid-state-storage.html
Since there is no picture, i don't how will it fit in the slot, there is speaker in the space right under it, can you look into manual?
https://cdn.cnetcontent.com/syndication/mediaserverredirect/98646be2ec5dfcbe3cfff6b6271d88d0/original.pdf
DELL-Jesse L
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17.9K Posts
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July 30th, 2021 05:00
rottenn,
Yes, you be be able to install it in the system.
Dell-Jesse L
DELL-Jesse L
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17.9K Posts
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July 30th, 2021 06:00
rottenn,
It is the configuration you ordered. You have a 40wh battery so the manual states If you have ordered a 3-cell (40 Wh) battery configuration, your computer can only support one SSD in M.2 slot
one. M.2 slot two is only available if you have ordered an Intel Optane storage. So, yes the speaker takes too much space in the configuration that you purchased.
rottenn
1 Rookie
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7 Posts
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July 30th, 2021 06:00
Hmmm, this is getting nowhere. Smaller SSD would fit(for example the one I have in slot 1). Is it possible to get more information, or do I really need to get SSD and install it to really know for sure?
rottenn
1 Rookie
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7 Posts
0
July 30th, 2021 06:00
After confirming it is possible here, You replied in PM that it is probably not possible using same note from manual I wrote earlier. So lets stick to original question:
If not, is it just because the speaker takes too much space, or is there software/hardware issue with motherboard that is preventing me from doing so?
DELL-Jesse L
Moderator
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17.9K Posts
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July 30th, 2021 07:00
rottenn,
rottenn
1 Rookie
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7 Posts
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July 30th, 2021 07:00
I have 40Wh battery and second M.2 port that is connected motherboard.
Sebastian Valmont
1 Message
0
December 10th, 2021 12:00
Dell Vostro 5402 (PN: RGX6Y), 40Wh
- to put Dell SSD to "second" M.2 slot (without screw)
- to put a new SSD to the original M.2 slot (with screw)
- to close cover
It isn't a very nice solution, but it works and no invasive modification of parts is needed!
Vangabond
1 Message
0
December 15th, 2021 21:00
How can i install the SSD 2230 to this place? The speaker is take all of space. Who the heck designed it?
David TL
2 Posts
0
March 30th, 2022 14:00
Hello
Because no further comment were made on your question, I can tell you I faced the same problem. I tested port 2 with an SSD and it worked just perfect, but I had to remove the speakers set from the laptop. As per the owner service manual the 40w battery configuration uses a different kind of speaker for accomodating the requirements for the 53w battery thus leaving space for even an M2 2280 ssd. I bought the support for the ssd at port 2. Now I have a laptop with no speaker and using bluetooth earbuds. I am now looking for a set of speakers for the 53w model
Sathidharan
2 Posts
0
February 14th, 2023 18:00
This Vostor laptop 5402 has raid option , I have too tried to install secondary ssd but am too facing the same issue the speaker part stucks.
The additional braket for ssd I have purchased from online amazon similar to the 1st sdd but no use.