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GA Dell Guy
4 Posts
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525
January 25th, 2023 09:00
BitLocker Recovery Password
I have read this thread...
But my recovery key for that laptop is NOT on my MS account.
I have 4 desktops and 3 laptops.
Need a solution.
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Posted January 25th, 2023 11:00
Unless you've made a backup to somewhere you can access, the data on the drives is gone forever.
There is no way to recover a drive that's been encrypted with bitlocker if you've no copy of the key.
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Posted January 25th, 2023 12:00
I gave the laptop to my son. I pulled up my MS account and there are only 2 keys there and I have 6 PCs. Total BS if you ask me. Now I have a $500 dell boat anchor.
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Posted January 26th, 2023 10:00
The hardware is fine -- you simply will need to reload the operating system from bare metal.
Bitlocker absolutely must be used with a verified backup of the encryption key -- if that is lost, so is the data on the drive.
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Posted January 27th, 2023 04:00
Where does on get the operating system? And how does one reload on a system that is stuck there?
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Posted January 28th, 2023 04:00
Thanks, I'll pass it on to my son.
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Posted January 28th, 2023 05:00
Happy to help out!
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop
JOcean
11 Legend
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12621 Posts
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285
1
Posted January 27th, 2023 04:00
If I may jump in, you can download the media creation tool from MS here assuming you have Windows 10 or from here if Windows 11. With that tool you can create a Windows bootable installation flash drive . And with that you can install the OS. This YouTube video will detail the procedure of a clean install. The procedure for Windows 10 and 11 is the same.
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop