2 Posts

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June 7th, 2021 19:00

MKS14b Dock & Vostro 7500

For general information I have been able to get the MKS14b docking station to work with a Vostro 7500 using the USB 3.2 Type-A connector to connect to the MKS14b.   

I did not use the DisplayLink software as that caused periodic freezing of the monitor display (P2214H).  Instead I used the built in Windows 10 Projection settings to extend my screen to the monitor connected to the dock. 

I am supplying the Vostro with the 90W power supply cable from the docking station by using a 7.4x5.0 to 4.5x2.9mm adapter.  I confirmed in the BIOS that the power supplied is 90W.  

I am posting this as when I had the problem with the latest version of the DisplayLink software Dell tech support advised that the MKS14b was several years old and not supported when used with the Vostro.   I uninstalled the DisplayLink Software and on a hunch tried connecting to the dock and using the Windows 10 Projection software and found everything worked fine.  I have been using the set-up above for over 1 week at both my office and home (I have two MKS14b docks and P2214H monitors).   

 

2 Posts

June 8th, 2021 13:00

Dear Dell Web-bot.

I posted a user tip and not a request for service or support. . 

Moderator

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27.5K Posts

June 8th, 2021 13:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

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