Unsolved
1 Rookie
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12 Posts
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235
June 8th, 2023 12:00
Need help for setting up the charging limit
Vostro 15 3568
Hello, I am using vostro 15 3568 since last 6 years, I have always limited the charging to 80% from the bios and just before 3 or 4 days, after the update, the option to limit the battery percentage is gone, contacted the customer support and they asked me to update the bios and I did and still even after updating I can't see the option to limit the charge in my bios. Also tried installing the power manager but unfortunately it doesn't support my device so it was of no help.
I really appreciate someone help me fix this.
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SurajRanjan04
1 Rookie
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12 Posts
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June 10th, 2023 03:00
Nobody here to resolve or answer this?
SurajRanjan04
1 Rookie
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12 Posts
0
June 13th, 2023 00:00
Since nobody responded here from last 5 days, I made a call to customer support and I guess dell as the worst customer support. I just recorded the call and he openly said he doesn't provide any support as my device is out of warranty and he is only interested in giving support only if customers are paying him the money. Wow. Didn't know this is how support system works.
firecracker
1 Message
0
June 13th, 2023 03:00
Tbh I wish we can just get a support on this. Tried a few resources online however none seem to support my Vostrro 3550.