6 Posts
0
1153
August 22nd, 2020 22:00
No acknowledgement nor order confirmation
I have ordered a dell vostro 3590 laptop through dell website on 22/08/2020 via guest log-in but I didn't received any order acknowledgement nor any order confirmation though the money has been deducted from my bank account.
Also I didn't get any customer number to check the order details. What should I do now?
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DELL-Cares
Moderator
•
27.5K Posts
0
August 23rd, 2020 07:00
I'm unable to view the message from our end. However, I request you to delete the image due to security of your personal details and reply to my private message with the transaction ID so that can help.
Regards,
Pamyaphi
DELL-Cares
Moderator
•
27.5K Posts
0
August 23rd, 2020 03:00
Hi,
Please send us a private note with the transaction details if the money was debited for the purchase.
Kiran J.
kunalnaskar2111
6 Posts
0
August 23rd, 2020 04:00
Can you provide me an email id where I can send the bank account statement as when I am trying to post the transaction details here, it is getting deleted as being marked as spam.
kunalnaskar2111
6 Posts
0
August 23rd, 2020 04:00
The above is the transaction statement sent by the bank.