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December 29th, 2021 04:00

Updated Graphics Driver not compatible with my games

Hi, lately I have been experiencing issues regarding updated graphics driver not being compatible with my games (Valorant, Fortnite, etc.) I contacted intel but they said that it is an issue from your manufacturer and so did Microsoft.

Laptop: Dell Vostro 14-3468
Graphics Card: Intel(R) HD Graphics 620

There was an old graphics driver on dell product support (now replaced with newer versions) which was compatible with my games I mentioned above. There were no screen freezes and fps drops in my games with this driver.
Old driver that was available on dell website: Intel-HD-Graphics-Driver_JM8H7_WIN_22.20.16.4836_A05

But then dell product support updated that driver with this one: 
Intel-HD-Graphics-Driver_FY4NV_WIN_27.20.100.8854_A10

And now the latest version:
Intel-HD-Graphics-Driver_GY13V_WIN_27.20.100.9664_A11

Both of these drivers are incompatible with my games (Valorant, fortnite) when i updated to these versions i started having fps drops and screen freezes and it got even more worse and extreme when i updated to latest version (GY13V).

It is like I literally can not play these games anymore. I tried to contact dell support or dell live chat but my warranty expired so i can not get either. Now idk what to do, if anyone have any suggestions why is this happening please let me know.
Thank you. 

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