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April 24th, 2019 18:00

Vostro 1700 Blue Screen/ AC Adapter

Hey guys, so recently my laptop is having a problem where it says it cant detect the ac adapter,

I've tried disabling the adapter messages, startup repairs, I've bought a new adapter and battery(since it said it needed a replacement) anyways all of this and I just cant seem to get past the windows logo loading thing without a blue screen happening.

What seems to be the problem? thanks!

 

6 Operator

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5.6K Posts

April 24th, 2019 18:00

Did you buy a genuine Dell AC adapter? Not sure you needed a new battery. .

April 26th, 2019 16:00

Uh I just bought this adapter that's from Amazon https://www.amazon.ca/gp/product/B01G6Y3W1M/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

It works so far. As opposed to my old adapter which didn't charge the battery at all 

6 Operator

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5.6K Posts

April 26th, 2019 19:00


@KenMasters64 wrote:

Uh I just bought this adapter that's from Amazon https://www.amazon.ca/gp/product/B01G6Y3W1M/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

It works so far. As opposed to my old adapter which didn't charge the battery at all 


So there is no problem, right?

I am not understanding your response.

 

.

April 26th, 2019 22:00

The problem is after fixing these issues the laptop said(no ac adapter detected and needs new battery) I still cant get pass the windows loading screen without a blue screen occurring restarting the whole bootup process 

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