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April 28th, 2023 17:00

Vostro 5481, design flaw in right hinge?

Vostro 5481

Vostro 5481

Hi,

I have this 5481 laptop since dec 2019 but started using it june 2020. Prior to this laptop I had another laptop from the same series that shared a similar design. Within ~3 years of usage of the current one, and 7 months of usage of the other vostro, I noticed both laptops showed cracks on the top left corner, in the very same exact place. 

I moved on with my life, assumed it was my mistake, replaced the palm rest, etc, but at this point, this is the 4th time I run into this issue with Dell laptops, and 3rd with one particular vostro 5481 and when I asked around, it turned out I am not the the only one.

processed-a5297a06-84d0-4b31-aa8c-109913b9d1c4_LQHcstjN.jpeg

Since it got very annoying and frequent I decided to investigate further what might be causing the issue, and It turns out: the left hinge requires more force to push than the right hinge. It is very obvious when you try to push it yourself, maybe the following video won't show it much, but you can see how moving the left one may even lift the entire screen while moving the right one, smoothly slides back and forth.

https://streamable.com/6blgyt

Will Dell acknowledge they messed up?
 
Small Bonus: While we are on the topic of Dell's incompetence, they obviously know they can't design laptops and are so bad at it, the proof that their designs have flaws is that the newer Vostro series with 11th gen intel CPUs  (what work gave me now) are built in a totally different way. I call them "Dell Envy" because they stole HP envy design, it is just a copy-paste of the neat HP design.

10 Elder

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30.2K Posts

April 28th, 2023 17:00

More likely, since neither HP nor Dell design or build notebook computers, they simply switched to the same original design manufacturer.

All notebooks save a few (Samsung, LG and a few Lenovo models) are made by the same small pool of mostly Taiwan-based manufacturers (Quanta, Compal, Pegatron, Wistron and a couple of others).

 

2 Posts

June 3rd, 2023 13:00

@ejn63 Thanks for sharing this info, I actually did not know... I always assumed designs are made in-house in the US... A few years ago, I had an HP laptop that explicitly said "designed in California" and it sounded weird they needed to mention it, I guess it makes sense now why they mentioned it explicitly since it is not the norm.

On a side note, I think I may have found a workaround for my issue, I will give it a try and report back if it works.

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