3 Posts
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1807
June 27th, 2020 21:00
Vostro 5490 with which Dock?
Hi All
I have a Vostro 5490 and want to get a dock for it. I currently have a WD15 Dock - but I believe it is not Compatible as when I plug it in, i get a charging warning (Despite being told when I purchased the laptop that the dock would work).
Would the D6000 Dock work fine, or is there another that i need? Do I need to get a D6000 dock with a 180w power adaptor?
Only using it to plug k/b and mouse + 2 screens.
Cheers
FL



jphughan
9 Legend
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14K Posts
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June 28th, 2020 08:00
@FionaL Ok, then it sounds like either your dock unit or its power supply is malfunctioning. If you had another of either, you'd be able to narrow it down and potentially purchase a replacement for only one component (although a standalone WD15 dock unit would have to be purchased through a third party since Dell doesn't sell them without power adapters), but if not and you're considering a whole new dock and power supply, I would recommend the WD19 over the D6000 as long as you don't plan to use a display setup more advanced than dual 1080p. There are two reasons for this:
jphughan
9 Legend
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14K Posts
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June 27th, 2020 21:00
@FionaL A few questions:
The D6000 is unlikely to be any better, because the WD15 (when properly functioning, anyway) can supply up to 90W or 130W of power to Dell systems depending on whether the WD15 itself is powered by a 130W or 180W AC adapter. The D6000 can only supply 60W. There's a newer WD19 dock, but it can't supply any more power except to non-Dell systems, where it can offer up to 90W whereas the WD15 only provides 60W.
So if you're seeing a power warning, it might just be an issue with the dock, its power adapter, or the cable. If the product page for the Vostro 5490 is correct that it comes with a 65W adapter, then the WD15 should be able to supply that even if you only have 130W version. Again, the exact charger warning might be useful here.
DELL-Cares
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June 27th, 2020 21:00
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FionaL
3 Posts
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June 27th, 2020 23:00
Hi
Thanks for your reply,
The error that comes up is "Slow USB Charger Connected"
The Dock is currently being charged by a 130w power supply. I have had this dock for sometime and might suspect that that there is a problem with the dock or the power supply unit. The Vostro power supply is a 65w
I am only currently running one 22in display at 1080 x 1920. The second display (will be the the same size and resolution.
As my Vostro is new, i am happy to purchase a new dock, but want to check to see if the standard D6000 would be adequate to supply the Vostro.
Cheers
FionaL
3 Posts
0
June 28th, 2020 18:00
Hi @jphughan
Thanks for the awesomely detailed answer. Based on your reply I have decided to go for the WD19. The 2 x 22" monitors are native 1080p, and are fine for my business needs.
Thanks again for all of your help.
Cheers
Fiona