Vostros does no recognize dell battery

Question

Have TWO Vostro's (win 8.1) having a problem with one. It will not recognize either dell batteries (OEM) the good one recognizes both batteries (84% & 93%) and both Ac-Dc power supplies. The problem one will not boot with either battery or power supplies. 1. Have replaced BIOS battery  2. Done the power drain/restart sequence 3. Cleaned both batteries and motherboard connection 4. Rebuilt MBR 5. Windows and dell drivers are up to date 6. Installed win 7 - same problem I want to update BIOS but can not because of the battery problem,  is there a way of updating without a battery?  I do not care about using battery

ejn63 · Answer

Sounds like the problem one needs the system board replaced.

Vostro

Was this post helpful?