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180729
April 21st, 2015 10:00
Best Practice for configuring HTML5 and Native Connector simultaneously.
Is it possible to setup both HTML5 and the Native connector for my users? What would be the best setup?
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scott.knights
29 Posts
2
April 21st, 2015 20:00
The best way I have found to do this is to create 2 web interface sites. one configured for the native connector and one for HTML5. I put a URL in the message centre with a message like "This is the native connector site. Click for HTML 5". A similar message with a URL back to the native connector site is on the HTML 5 site.
Scott.
DELL-Sam H
57 Posts
0
April 24th, 2015 15:00
That's the way that I would suggest too.
We're working on making this even easier, so stay tuned. :)
scott.knights
29 Posts
1
April 26th, 2015 20:00
As a follow up to this, this is the message I put in the message centre:
For use by XXXXXXX authorised personnel only.
This is the Native Connector site.
https://xxx.xxx.com/xxxhtml5" style="color: rgb(255,0,0)">Click here for HTML5
Using the native connector gives you the best performance but requires that the connector is installed on the PC.
Using HTML5 allows you to connect using a HTML5 compliant web browser (IE11, Chrome, Firefox) without having a connector installed. Performance is not as good as when using a connector, but it allows you to connect from almost anywhere.
Also, when adding text to the message centre DON'T use ctrl+enter to add new lines as this breaks copy & paste and has no effect on final formatting anyway.