‎Cannot connect to published Desktop | DELL Technologies

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ashad1

updated

15 years ago

ashad1

31 Posts

0

3251

April 28th, 2011 10:00

Cannot connect to published Desktop

Hi community,

i have a problem with the connection from the web acces / app portal to connect to a published desktop (parallels container).

after starting the desktop vworkspace client try to connect to the container but fails.

i have cheked the license, its fine.

firewall is off.

network is ok.

enviroment:

vWorkspace 7.2

Container Running W2k8 R2 x64

is there any solution about this ??

please let me know...

regards,

attiq

KC
Kelly Craig
44 Posts
947
0
Posted April 28th, 2011 13:00
What is the "Logon State" status of the container in the desktop group?
A
ashad1
31 Posts
947
0
Posted April 28th, 2011 14:00
Normal Logon State is "Logged Off"

While connecting, it turns to "Logged On"
A
ashad1
31 Posts
947
0
Posted April 28th, 2011 14:00
we dont user secure-it.

its a simple message like "ask your administrator"

i have attached it!

regards
DD
DELL-Dennis D
29 Posts
947
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Posted April 28th, 2011 14:00
Are you also connecting through Secure-IT ?

What is the error message you receive when trying to connect ?
V
vtscott1
19 Posts
947
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Posted April 29th, 2011 11:00
Has remote desktop been turned on in the target machine? Try connecting directly with an RDP client.
A
ashad1
31 Posts
947
0
Posted April 29th, 2011 11:00
yes rdp is turned on.

directly connection to the container works fine.
R
roman_demchenko
24 Posts
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Posted April 29th, 2011 12:00
Hello Attiq,

A few questions on this issue

Has this issue just started occurring or is this a new environment/allways occurred?

If issue just started occurring, what has changed?

What version of PNTools do you have installed on your Parallels Container?

Thanks,

Roman
A
ashad1
31 Posts
947
0
Posted April 29th, 2011 14:00
hi,

the issue is gone.

our network guy made some misconfiguration in security-config of the VLAN in the ASA

thanks anyway guys for your help.

regards,

as