72 Posts

December 15th, 2010 13:00

I got these errors too...was running the latest version of Java ( oracle ) 1.6 u22

when connecting to the webportal via https

however without the sercure-it / https ..etc it did work with the latest java client

it's down to the version of Java you are using

reverted back to java 1.6 u7 or u9 or even tried u14/15 and it working fine

with https

prit

December 16th, 2010 04:00

I will be out of the office starting Friday, December 17, 2010, returning Monday, Janurary 10, 2011. During my absence please email terry.burgess@quest.com for any assistance with vWorkspace.

have a Merry Xmas and great New Year,

Dave Caddick

80 Posts

December 16th, 2010 04:00

Pritpal, no luck on this i downgraded back to java 1.6 u7 but still got below error

javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(Unknown Source)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(Unknown Source)
at sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doGetRequest(Unknown Source)
at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)
at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
at com.sun.deploy.net.DownloadEngine.getResource(Unknown Source)
at com.sun.javaws.LaunchDownload.downloadJarFiles(Unknown Source)
at com.sun.javaws.LaunchDownload.downloadEagerorAll(Unknown Source)
at com.sun.javaws.Launcher.downloadResources(Unknown Source)
at com.sun.javaws.Launcher.prepareLaunchFile(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.launch(Unknown Source)
at com.sun.javaws.Main.launchApp(Unknown Source)
at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
at com.sun.javaws.Main$1.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.EOFException: SSL peer shut down incorrectly
at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source)
... 25 more

Please anyone let me how to connect Application hosted via web portal

thanks ,

Mohit Goyal

72 Posts

December 16th, 2010 06:00

ok...is your secure-it / iis running on windows 2008 ??

if it is you need to "turn off" the TLS 1.0 option on the clients host Java setting ( in Control Panel )

this seen to work for us.

prit

80 Posts

December 27th, 2010 04:00

where are ecaxtly refering, you mean client i.e. workstation. I tried to do this on my workstation with windows 7 installed but i could not find TLS 1.0 option under Java Setting

PLease help!!!

80 Posts

December 27th, 2010 11:00

Thanks a Lot Dennis... you really rocks... it worked like charm....

Does it works only with java 1.6 u7 or u9 not with latest java plugin?

Please let me know how to go about in linux workstation specially in ubuntu 10.X workstations.i could not find control panel in it.

thanks for support

cheers,

Mohit Goyal

December 27th, 2010 11:00

java-connector-issue.jpg

Like Prit says... Window 7 --> Control Panal --> Java  (Select choose all control panel items to make the java applet visable)

- Dennis

Additional Attachments:

December 27th, 2010 17:00

Hi Mohit,

I also checked on a Ubuntu Linux Workstation and just like you said there is no java applet available. When searching the web, it looks like you have to uninstall open java sdk from Ubuntu and install oracle/sun java runtime jre from the oracle website to get some sort of java applet. I personally never tried it ..

I am sure not all java versions are officially supported. But if it works or not is a matter of trial and error. I will try to get the official numbers..

Here are the official ones..

Client Access Device Java Versions

The following table outlines the Java versions required to support the operating

systems in the table below.

Java

(Installed on the Client

Access Device)

Windows Operating Systems

     Java 1.6.7 (JRE 6 update 7)

Mac OS X 10.6 Snow Leopard — Intel Based

     Java SE 6 version 1.6.0_13 x64

     Java SE 6 version 1.6.0_13 x86

     (full screen mode is not supported)

Mac OS X 10.5 Leopard — Intel Based

     J2SE 5.0 version 1.5.0_16 x86

     Java SE 6 version 1.6.0_07 x64

     (full screen mode is supported)

Mac OS X 10.5 Leopard — PPC Based

     J2SE 5.0 version 1.5.0_16 x86

     J2SE 1.4.2 Version 1.4.2_18 x64

     (full screen mode is supported)

Linux Operating Systems

     Java 6 Update 18 (1.6.18)

     (tested on Ubuntu 8.10 and 9.04)

- Dennis

80 Posts

January 7th, 2011 03:00

Thanks a lot Dennis you helped a lot.. that is true java applet is not avaiable in ubuntu linux and we have to install it. after installtion, i unchecked TLS 1.0 option under security and it started working but i must be honest, it was working slow like anything. i heard someone saying " normal RDP connection is much faster then vworkspace Java connector option " . Need to really work on to figure out reason if it`s slow performance.

Thanks a Lot Dennis

cheers ,

Mohit Goyal

January 7th, 2011 06:00

Hi Mohit,

Did you already try our latest Linux Connector on Ubuntu ? This should give you more functionality and performance than the Java Connector.

See http://communities.quest.com/docs/DOC-6601 for vWorkspace Connectors Feature Support Guide 5th-January-11.pdf

- Dennis

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