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November 9th, 2023 17:34

Failed to query host x.x.x.x information, provide correct host IP address and make sure VxRail Manager can connect to the host.

When i did manual add vxrail nodes from vxrail manager setup . This issue appeared.  "Failed to query host x.x.x.x information, provide correct host IP address and make sure VxRail Manager can connect to the host."

vxrail manager can ping to those vxrail nodes . 

Could you please give any suggestions ? Thank you everyone.

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6.8K Posts

November 10th, 2023 15:16

Hello kksmm01,

You are going to want to open a case for this issue.

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4 Posts

November 10th, 2023 17:58

Sometimes, this issue appeared. i did input the ipv4 of vxrail nodes manually.

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November 10th, 2023 17:59

@Dell_Sam_L​ I'm going to try before to open a case.

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November 10th, 2023 18:22

i have total 4 vxrail nodes. When i did put the all 4 nodes manually in "Add Hosts", the primary node have issue like that "Failed to query host x.x.x.x information, provide correct host IP address and make sure VxRail Manager can connect to the host." and vxrail manager discovered non primary nodes at this time.

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