AndreasEC

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2 years ago

A

AndreasEC

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January 22nd, 2025 09:52

VxRail Remote Support Connectivity

Hi,

When it comes to VxRail Remote Support Connectivity we can either connect directly or use SCG, but is there any difference when it comes to what is sent over to Dell support as of troubleshooting logs and other proactive configurations ? Is there any limited features ? I understand SCG can monitor several systems from one location, is that it ? 

If we have prosupport will it support the proactive stuff with direct connect :) ?

Thanks for reply

/Andreas