"MSN has encountered a problem. . .

Good day, all -

My Dell Inspiron 5100 often exhibits a dialog box,"MSN has encountered a problem and needs to shut down."  When I click on either "Debug" or "Close," my laptop "freezes" so I must reboot to continue.

I contacted my ISP. They referred me to a "Microsoft Support Team" who told me my problem relates to the Registry and the MST referred me to Dell.  I have cleaned my Registry to no avail. Since my Dell warranty has expired, I now look to some kind person in this Forum to provide a solution for this problem.

Thanks. . .