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June 21st, 2007 09:00

3 part question:

Hello. I am trying to back up my system to install the service pack 2 and I bought an external hard drive last night and it connected fine, however, there was no back up button where there should have been for me to back up.
 
1. does windows xp home edition not have a back up button anywhere? (I did computer, properties, tool tab-no back up button)
2. if not, is there software somewhere that I have get to back up quickly and easily?
3. if not, how else (easily) can I back up my computer?
 
Thanks !

43 Posts

June 21st, 2007 21:00

Ok, so this time i chose the "let me choose" option and I think it's working. next question, am i doing to need a floppy disc that it told me it was going to request or is that going to be my external hard drive?

2 Intern

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596 Posts

June 21st, 2007 21:00

Are you scrolling to the bottom of the page? Where it says download ntbackup?When I click this link the nt backup installer.exe pops up it is 792kb.I dont know what link you are clicking!!

43 Posts

June 21st, 2007 21:00

Nope, all of mine are blue. Nothing red and I have torn my house apart ! Do you think I tried to back up too many things and that's why it failed? I read a little about this on another link someone gave me and I got the exact error in which it states I probably can't do the back up because of something with ASR?
 
The whole reason I am trying to back up my computer is so I can finally install the sp2 and I am very afraid to install it without backing up because I have heard some horror stories.
 
I have been putting it off for over 2 yrs now. I just found the first email from Nov. of 04!!!
 
So any other suggestions?

43 Posts

June 21st, 2007 21:00

Oh, so I can't put it directly on the external hard drive? I have to put it into a folder first and then get it on to the hard drive? I am sorry to be a pain in the neck, but you have no idea how unknown all this stuff is for me. I used to have IT friends who did it all for me :(

2 Intern

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596 Posts

June 21st, 2007 21:00

Correct,go to your doc's folder right click empty spot >new>create new folder>name it backup.Send the backup to this folder first then send that folder to external drive or burn to cd.

2 Intern

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596 Posts

June 21st, 2007 21:00

linda7125, You say
(I have only dell CD's for my computer, nothing to install for windows. Am I still missing
something?).If you have the dell cd's is one red.This is the install disk. All you really need to backup are your doc's ,Pictures,music folder and any e-mails and burn to a cd.You also really need to install Sp2, and the 80 plus other security fixes.

43 Posts

June 21st, 2007 21:00

just when I thought I was in the clear. I found the back up, it asked me all the questions and i said to back up everything, i connected my external hard drive chose it to store the info and this is the error i got:
Backup Status
Operation: Backup
Active backup destination: File
Media name: "06-21-2007-back up.bkf created 6/21/2007 at 6:17 PM"
Backup Status
The files for the recovery diskette could not be created.  The operation was aborted.
----------------------
The operation did not successfully complete.

43 Posts

June 21st, 2007 21:00

I am so sorry ! I didn't understand what you meant by "the bttom of the page" I thought you meant the bottom of your post, so I just clicked the link. Let's just say I am totally frazzled by all of this and it's night 3 that I have been trying to do this :(  I am sorry, thank you for your help (I am sure I'll be back !)

43 Posts

June 21st, 2007 22:00

Ah, I see you noticed how stupid I am when it comes to computers !! LOL, well it's too late to not buy the cruial ram, because i ordered it today. I did the system scan and it said that I didn't have much left (i think).  My computer actually stopped me from sending emails tonight and said "you are out of memory, cannot send email". My system has 258 mb of ram. Does that sound about right?
I don't have many word docs or excel, but I do have thousands of pictures and music on my computer. Let me ask...
1. when/if i delete these things off my hard drive and put them on my external drive, am I still able to access them at any time?
2. Does my hard drive always need to be plugged in?
3. RAM is just for memory?
 
I delete my cookies and offline file contect nightly to try and give my computer a little boost, but it doesn't seem to do much :( (are the tmp files the cookies?)
 
I have defragged a few times and that didn't really seem to help much either. It sounds like the only thing i haven't done that you recommended was the disc clean up. I'll try that next.
 
I am 52 minutes into my back up and then I need to move it over the external hard drive. Hopefully then I can install the sp2 and get moving on this !!!
 
Thanks and offer as much more info as you'd like, I am going to be here for a while !

12 Elder

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45.2K Posts

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172.6K Points

June 21st, 2007 22:00

I really hate to make this thread any more complicated than it already is, but here goes... ;)

If you're getting virtual memory errors, it doesn't sound to me like you need more RAM from Crucial (BTW: you never said how much RAM this system has). It sounds like your hard drive is running out of space. In that case, you need to copy Word files, pictures, videos, music etc onto your external drive or onto a CD and delete thosee files from your internal hard drive (What size is it?). A good idea even if you're not running out of disk space.

Then you can clean up your hard drive more by:
Start>Programs>Accessories>System Tools>Disk Cleanup
When that's done, search the hard drive for .tmp files and delete them. Then open Internet Explorer (for example) and click Tools>Internet Options. Click Delete Files button and put check in "Delete offline content" in box that appears. Click OK.

When that's done, turn off your screen saver and then:
Start>Programs>Accessories>System Tools>Disk Defragmenter
When that's done you can turn screen saver back on.

Ron

Message Edited by RoHe on 06-21-2007 04:41 PM

43 Posts

June 21st, 2007 23:00

Yes I believe that is what we had installed when we got the computer 5 or 6 yrs ago. Didn't have a digital camera then, so I would think there was more space then. Ok good. I got the 1GB and it was pretty cheap (I guess) ;)
 
Ok so transfer everything first and then go back into the computer and delete them. Do I go to the C drive to find them? I am never sure where anything goes into when stuff is installed.
 
Can the external hard drive be plugged into any computer or just mine?
 
So say I move everything and want to access my pictures, I need to plus in the external hard drive and pull up the drive it's on (which I think is F) and then I'll get everything? Otherwise, I won't be able to access my photos?
 
So you're sure with 1gb I'll have enough to install the sp2, still with room leftover to have a speedy computer? I have asked this to many different people, but I'll ask you as well, is it really crucial to get the sp2? I know how much trouble I am having with this, I can't imagine how other computer illiterate people are handling it.
 
If I haven't said it before, thank you so much. Everyone here has been so helpful and I actually think I learned a few things !

12 Elder

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45.2K Posts

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172.6K Points

June 21st, 2007 23:00

256 MB is pretty small amount of RAM for XP. And that's why the system needs a huge "virtual memory" file on the hard drive where it can put things for fast access. So yes, you will do well to increase RAM on this system to at least 512MB or 1GB, if the budget allows.

But you also need to clean up the junk on the hard drive. .tmp files are not cookies. They're typically files created during installation of software and can be deleted.

Transfer files to external drive BEFORE you delete them from internal drive. ;)
As long as you plug in external drive, you can access those files whenever you want. Just remember their location will be changed from c:\ to whatever drive letter your external drive is assigned by XP. You don't need to use the backup software to put them on the external drive. Just drag the folder from c: to the other drive. The backup software may create a compressed folder so you'll probably have to 'decompress' it to access the files it contains.

External hard drive only has to be plugged in when you want to access files stored on it.

RAM = random access memory; they're hardware (chips). They get erased whenever you turn off the power, unlike hard drives, USB memory sticks, floppies, CDs which store data even when the power is off.

Get the hard drive cleaned up and defragged before installing SP2. The files will take a fair bit of space and you don't want to get half way through the install and run out of hard disk space. That won't be pretty. ;)

And remember, you'll have to go the microsoft update site and download/imstall 80-90 updates after you install SP2.

Ron

Message Edited by RoHe on 06-21-2007 05:21 PM

43 Posts

June 22nd, 2007 00:00

So after 2.5 hrs of backing up, it failed. In the middle of it, a bubble popped up that said I ran
out of disk space and it's doing a disk cleanup now. I supposed I'll defrag all night and finish
the disk clean up and try the back up again. I just can't catch a break with this !!! Here is my
error:
 
Backup Status
Operation: Backup
Active backup destination: File
Media name: "back up 6-21-07.bkf created 6/21/2007 at 6:37 PM"
Backup (via shadow copy) of "C: "
Backup set #1 on media #1
Backup description: "Set created 6/21/2007 at 6:37 PM"
Media name: "back up 6-21-07.bkf created 6/21/2007 at 6:37 PM"
Backup Type: Normal
Backup started on 6/21/2007 at 6:54 PM.
End of Media encountered while backing up to non-removable media.
The operation was ended.
Backup completed on 6/21/2007 at 9:41 PM.
Directories: 3382
Files: 135773
Bytes: 14,967,566,303
Time:  2 hours,  38 minutes, and  31 seconds
----------------------
The operation did not successfully complete.
----------------------

2 Intern

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12K Posts

June 22nd, 2007 02:00

Not really.  You might try Google for "free backup programs".  You need that disc.

2 Intern

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12K Posts

June 22nd, 2007 02:00

The easiest thing to do and most assued of backup integrity is to purchase an external drive and just copy the files as they are, not compressed, whihc the program will do.
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