
UNSOLVED
R
RDAmbrosia
1 Message
0
1327
October 6th, 2004 13:00
Add or Remove Programs Error Message
Hello there!
Every time I try to uninstall a program, I receive an error message stating that the Windows Installer Service could not be accessed. This has only started happening since I installed McAfee's Internet Security Suite 6.0. I have tried booting up in Safe Mode, to no avail. I have the reinstallation CD from Dell but there doesn't seem to be a way to add missing components unless they are the basic ones in the Add/Remove program.
I would like to uninstall McAfee so I can set it back up correctly. As it stands right now, I can't run McAfee and access the Internet. (any tips on that would also be appreciated.)
Thanks for all of your help!
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MACHADO458
167 Posts
106
0
Posted October 7th, 2004 23:00
Sounds like Windows Installer is corrupt or might need to be re-registered. Here's the Microsoft Knowledge Base article that explains the error and the fix-> http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q315346
Try it out and let me know.