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This post is more than 5 years old

4 Posts

5841

March 4th, 2005 18:00

aol freeze / crash after 1 second

I have a serious problem. Every time I load aol, after 1 second it freezes / crashes, no mater what i am doing, I can never get onto the internet. The PC works fine, can do stuff while aol is crashed.

I have contacted aol 3 times and got different responses, all didn't work.

 

I've -

Defragged hard drive

Uninstalled and reinstalled aol 5 times

Viruses scan

Ad ware scan

Check hard drive for errors

Tried in safe mode

Uninstalled all firewalls

 

No mater what, it will always freeze.

But the last time I contacted them; they said the only thing left is that it could be a computer problem.

 

Got -

aol 9.0

Dell dimension 4700

576 kbps broadband

 

Any help would be aprecheated

Message Edited by Hazzer on 03-05-2005 07:01 AM

4 Posts

March 5th, 2005 09:00

Edit -  i have tryed aol 7.0 but still the same problem

2 Intern

 • 

2K Posts

March 5th, 2005 20:00

Download the free version of Netzero, and see if that works.

I cannot offer any other solutions, except back up all your files(pictures, music, documents, stuff that you cannot replace),(burn to CD's) and do a clean install of the OS, if possible. (You must have the reinstall CD for the OS)

Good luck!!!

4 Posts

March 6th, 2005 11:00

there is that posobility of doing a Re-Boot of OS, but that is a last messure is if can't get it fixed.
 
What does Netzero do?

Message Edited by Hazzer on 03-06-2005 07:20 AM

2 Intern

 • 

2K Posts

March 6th, 2005 14:00

Netzero is just another internet provider. I use it when Earthlink won't work, but that has only happened once. It was a server problem.
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