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BMaloney

10 Posts

5954

June 21st, 2007 05:00

ATI Mobility Radeon X1400

Howdy, I have come across a serious problem with my Inspiron 9400 and its graphics card. I have an ATI Mobility Radeon X1400 and I need to re-download the drivers for it. I entered my code in the dell support site and downloaded the proper driver for my laptop. Unfortunately, whenever I try to install it, it does one of two things: Either it tells me that installation of the driver failed and that I should try setting my video card up with a default VGA driver or 2) It installs properly, but the Catalyst Control Center doesn't recognise my card at all. I also know something is wrong because Vista has Aero turned off. I don't want to format my computer and then try to install the driver again and only have it fail. Is there a vista-compatible version out there? I'd ask ATI, but they say go to Dell about Mobility Radeon products. This is immensely frustrating, the driver worked before, why not now?

GioAguilar

1.9K Posts

June 21st, 2007 13:00

If it was working fine before, why don't try a System Restore... This could help you.
 
I didn't have a problem when I installed the driver for my ATI Mobility Radeon X1400 What I remember, I didn't changed the OS to Vista and get an error, then I checked the website and it said XP, so I just changed to Vista 32 and worked fine.
 
If you have those problems installing, try by uninstalling from Device Manager the Video Driver first.
Go to Start
Type Device Manager on the search box and press ENTER
continue on the UAC window
Under Display adapters right click on the ATI Mobility Radeon X1400 and click on uninstall. Check the option to delete the driver software for this device.
Restart the computer
If you are asked to install a driver for the video, click on cancel
then run the driver listed on support.dell.com
When you see the options to uninstall, update or install, select install, go thru the whole process and you should be ready to use the new video driver

BMaloney

10 Posts

June 21st, 2007 14:00

I will give that a try. Thank you.

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